11 Community Services jobs in Fountain Hills
Recovery Services Community Case Manager
Posted 2 days ago
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Job Description
At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services.
Mission: To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being.
Vision: Healthy People in Healthy Communities.
NATIVE HEALTH Benefits and Perks Include:
- Medical, Vision, and Dental Insurance
- Retirement Benefits - Up to 5% Matching Contribution
- Paid Time Off/Sick Leave
- Paid Holidays (12)
- Tuition Reimbursement and Educational Leave
- Employee Recognition Program
Starting Hourly Pay: $23.16
Job Description
The Behavioral Health Recovery Services Community Case Manager (RSCCM) serves as a member of a multi-disciplinary patient care team for NATIVE HEALTH'S Recovery Services/Behavioral Health Division. The RSCCM provides case management services that support the treatment goals of the patients' care plan. The Recovery Services Community Case Manager represents the company professionally and positively to enhance and promote the core values and mission of NATIVE HEALTH, always exercising utmost discretion, diplomacy and tact in customer transactions.
KEY ACCOUNTABILITIES:
- Provides case management to persons who are experiencing homelessness, domestic violence/sexual assault, human trafficking and may be in the following settings: Encampments, on the street, survivors of the fraudulent sober living homes or at risk of homelessness.
- Supports the Recovery Support Team and the Domestic Violence and Prevention Case Manager.
- Participate in quality improvement and quality assurance activities for the department.
- Supports the organization as needed.
- Knowledge of case management practices.
- Foster a person-centered approach and maximize patient self-determination.
- Demonstrates respect for the patient's preferences, interests, needs, culture, language, and belief system.
- The ability to work independently and successfully balance time in the community with clients as well as with community partners.
- Positive attitude and the ability to advocate on behalf of the patient's needs.
- Knowledge of existing social and behavioral health resources for patient care.
- Excellent written and verbal communication skills and ability to establish rapport.
- Good documentation skills, including detailed and accurate documentation.
- Mental health/substance abuse terminology knowledge and understanding.
- Knowledge of mental health issues of the populations served.
- Ability to work independently with a strong sense of focus, task-oriented, non- judgmental, and clear sense of boundaries.
- A strong sense of and respect for confidentiality.
- Courteous, honest and professional always.
- Customer service oriented.
- Ability to plan work and carry out assignments effectively
- Excellent computer skills with Microsoft Office and electronic health record.
- Remain current and complete assigned Relias Trainings by deadline.
- Bachelor's degree in behavioral health or social services related fields strongly preferred (or experience equivalent). Master's degree is preferred.
- Two years of related case management experience is required. Experience working with underserved and diverse populations is preferred.
- Experience in NextGen EHR preferred.
- Must possess a valid and unrestricted Arizona driver's license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver's license during employment. Must be insurable under NATIVE HEALTH's liability auto policy.
- Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
- Must pass substance abuse testing upon employment and submit to random testing during employment.
- Must provide an updated immunization (IZ) record at the time of employment.
- Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
- Must obtain Basic Life Support (BLS) certification within (90) calendar days of employment and maintain certification during employment.
Additional Information
Native Health complies with all state and federal requirements, including EEOC requirements.
Supv, Social Work
Posted 3 days ago
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Job Description
Department: PCH-MAIN | Social Work
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Care Mgmt/Social Wrk/Case Mgr
Posting #:
Employee Type: Full-Time
Position Summary
The position is responsible for supervising and overseeing the daily operations across the Social Work department, including transitions of care, monitoring productivity standards, assessing workflow efficiency, problem resolution and troubleshooting issues to ensure optimum efficiency for the department and compliance with all regulatory and licensing requirements. Under the direction of Manager, Social Services, conducts performance evaluations and implements disciplinary actions. Responsible for assigned patients, and provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at Phoenix Children's within their scope of practice. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position may provide individual, group, family therapeutic interventions for an assigned caseload.
Position Duties
- Leadership
1. Provides supervision, mentoring, and direction as appropriate for ongoing staff development and retention.
Rotates on-call responsibilities with other assigned staff.
2. Monitors implementation of approved productivity standards, protocols, policies, and guidelines and supports overall organizational values and mission.
3. Participates in hospital and departmental operational initiatives to evaluate and improve care delivery.
4. Functions as part of a leadership team with the Social Work Team Leads and the Social Services Manager on operational changes, quality improvement and/or productivity issues for the Social Work Department.
5. Coordinates work activities of assigned staff to ensure achievement of established goals, objectives, and outcomes.
6. Supports employees through ongoing goal setting, training and performance feedback.
7. In conjunction with the Social Services Manager, evaluates performance and completes administrative performance appraisals.
8. Demonstrates strong, consistent clear communication and serves as a central point of information informing all team members.
9. Acts as the Allscripts Care Manager (ACM) superuser.
- Psychosocial Assessments and Interventions
1. Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc.
2. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc.
Identifies any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning.
- Coordination of care
1. Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions.
2. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care between inpatient and outpatient.
3. Develops treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning.
4. As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings.
5. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units.
6. Conducts or facilitates individual, group and family therapy meetings to assess and treat chemical dependency, mental health and/or family system issues.
7. Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan.
8. Develops home contracts, level contracts, goals and objectives, according to patient and family need.
- Documentation
1. Monitors consistency and timeliness of documentation across the social work department.
2. Completes clinical record documentation in a timely manner, including delineation of treatment goals, therapeutic interventions, coordination of care activities, treatment recommendations, etc. to assist colleagues and medical team, as required by facility procedures.
3. Completes handoff documentation to Social Work Department per Department procedures.
- Education
1. Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population.
2. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources.
3. Transplant social workers receive ongoing education in the field of transplantation.
4. Participates fully in Clinical Supervision, as applicable, in accordance with Board of Behavioral Health Examiners requirements.
- Provides excellent customer service
1. Establishes a collaborative relationship with interdisciplinary team, community providers and Hospital Revenue Cycle management and staff.
2. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc.
3. Responds to email within 24 hours.
4. Clear communication skills with all internal and external customers.
- Performs miscellaneous job related duties as requested.
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
- Offering the most comprehensive care across ages, communities and specialties
- Investing in innovative research, including emerging treatments, tools and technologies
- Advancing education and training to shape the next generation of clinical leaders
- Advocating for the health and well-being of children and families
- We place children and families at the center of all we do
- We deliver exceptional care, every day and in every way
- We collaborate with colleagues, partners and communities to amplify our impact
- We set the standards of pediatric healthcare today, and innovate for the future
- We are accountable for making the highest quality care accessible and affordable
Intern - Masters in Social Work and Professional Counseling
Posted 3 days ago
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Job Description
Quail Run Behavioral Health Hospital Phoenix is seeking a dynamic and talented Master's Level Interns in Social Work and Professional Counseling to train with our team of compassionate, dedicated professionals.
Summary of Internship
- Unpaid internship
- Only accepting internships for master's in counseling or social work related field.
- Only accepting internships for ASU and GCU students
- Accepting those seeking LASAC, LAC, LMSW
- Level 1 Arizona Fingerprint Clearance card or be able to obtain prior to internship starting.
Quail Run Hospital is a 102-bed, acute care psychiatric hospital located in Phoenix, Arizona. Quail Run features individual units for adolescents, adults, and seniors, and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Quail Run Behavioral Health.
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Ricco and the United Kingdom.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at:
or
Community Outreach Associate
Posted 3 days ago
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Job Description
We raise funds and awareness to support important programs by engaging directly with the community and inspiring action. Our team is passionate about making a tangible difference, and we’re looking for enthusiastic individuals who want to grow their careers while giving back.
Position OverviewAs a Community Outreach Associate , you’ll represent our clients at community locations, sharing their mission and encouraging participation in fundraising campaigns. This role is ideal for someone who enjoys connecting with people and wants to make a positive impact while working in a fast-paced, team-oriented environment.
ResponsibilitiesSet up and represent clients at designated community and retail locations
Engage with the public to share information about our programs and mission
Encourage individuals to participate in fundraising campaigns and make contributions
Meet and exceed daily and weekly outreach and fundraising goals
Maintain a professional and positive attitude while representing our organization
Excellent communication and interpersonal skills; comfortable approaching and speaking with people in public settings
Previous experience in sales, fundraising, or customer service is helpful (training provided)
Self-motivated, reliable, and able to work independently or as part of a team
Strong work ethic and punctuality
Must be at least 18 years old
Performance-based pay structure
Weekly earnings typically range $500–$800 , depending on results
Paid training and ongoing mentorship
Career growth and advancement opportunities
Supportive team environment with strong leadership
A chance to make a meaningful impact in local communities
Community Outreach Specialist
Posted 3 days ago
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Job Description
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
- Strong verbal communication and persuasive abilities
- Excellent interpersonal skills with the ability to build trust and rapport quickly
- Strong organizational and multitasking skills to manage a personal caseload efficiently
- Self-motivated with the ability to work independently and meet outreach goals
- Comfortable with fast-paced environments and adapting outreach methods to various situations
- Proficient in using computer systems for documentation, communication, and managing outreach activities
- Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
- Fluent in English; Spanish proficiency is a plus
Engagement:
- Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
- Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
- Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
- Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
- Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
- Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
- Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Communication:
- Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand.
- Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience.
- Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
- Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
- Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
- Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems.
- Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Community Outreach Case Manager
Posted 3 days ago
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Job Description
Since 1977, Sojourner Center has been a safe haven from domestic violence for women and their children in Arizona. Since our founding, we have transformed lives by providing shelter and support services to more than 60,000 adults and children affected by domestic violence. We provide a broad spectrum of services to victims of domestic violence, while working with professionals in the field on education, research and advocacy with the goal of ending domestic violence.
Schedule: Monday - Friday (some Saturdays, with midweek off day): 8:00am-4:30 pm; **One remote workday per week after 90-day orientation period.**
Rate of Pay: $20.00/hour ($21.00/hour after passed bilingual assessment)
Responsibilities
1. Provides ongoing modeling, support, referrals, and resources-taking crisis calls and coordinating services.
2. Provides family support within the scope of the cultures of the families served.
3. Assesses full range of participants' needs, providing follow-up while building rapport and a positive sense of community through case management and community outreach.
4. Identifies/adapts to crisis events, taking appropriate actions.
5. Determine needs of community participants and provides individualized resources.
6. Documents services in accordance with established guidelines and consistent with QA standards.
7. Facilitates classes offered on-site and in the community. Attends and speaks at community events to provide domestic violence education and awareness.
8. Provides case management duties such as; meets regularly with participants to administer ongoing assessments, completion of goal work, and supports with providing a connection to identified resources, and other duties as assigned.
9. Travels as required for home visits and community events and submits required mileage reimbursement paperwork on time.
10. Recognizes and effectively responds to impacts of domestic violence and other trauma utilizing appropriate assessments and evidence-based practices.
11. Provides ongoing resource and referral case management, specializing in transportation, pre-employment, housing, and education.
12. Engages participants in the collaborative process of identifying, planning, accessing, and advocating for resources, supports, and services to address the impacts of trauma experienced.
13. Forms relationships with staff and participants, maintaining professional boundaries, while strengthening the developmental problem-solving and coping capacities of residents.
14. Utilizing a social-ecological framework and working collaboratively as a team, links participants with systems that provide supportive resources, services and opportunities.
15. Provides support within the scope of the cultures of the individuals and families served, which may include coordination and collaboration with the Children & Youth Services Program, Lay Legal Program, Residential Programs, Pet Shelter, Human Trafficking Program, and Transitional Housing Program.
16. Provides clear, concise, and consistent documentation in accordance with established guidelines and aligned with Quality Assurance policies and procedures
17. Provides life skills training by facilitating classes and groups.
Qualifications
Education, Experience, and Other Requirements:
- Bachelor's degree in a related field plus two (2) years of related experience; or Bachelor's degree in an unrelated field plus four (4) years of related experience; or a High School Diploma plus six (6) years of experience in a related field.
- Prefer experience in family violence programs.
- Ability to obtain a Level I Fingerprint Clearance Card, CPR and First Aid certification.
- Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Center's insurance company.
- Bilingual Spanish-English preferred.
PCN#: 405-003
Job Type: Full Time
Community Outreach Case Manager (Bilingual)
Posted 3 days ago
Job Viewed
Job Description
Since 1977, Sojourner Center has been a safe haven from domestic violence for women and their children in Arizona. Since our founding, we have transformed lives by providing shelter and support services to more than 60,000 adults and children affected by domestic violence. We provide a broad spectrum of services to victims of domestic violence, while working with professionals in the field on education, research and advocacy with the goal of ending domestic violence.
Schedule: Monday - Friday: 8:00am-4:30 pm; **One remote workday per week after 90-day orientation period.**
Rate of Pay: $21.00/hour after bilingual assessment (Spanish-English)
Job Summary:
Provides safety, support, and resources for individuals and families through case management within the framework of a variety programs and a focus on addressing trauma related to domestic violence. Engages with participants in one-on-one case management sessions, assisting community outreach participants in identifying and addressing individualized needs, offering resources and education.
Responsibilities
Critical Tasks:
1. Provides ongoing modeling, support, referrals, and resources-taking crisis calls and coordinating services.
2. Provides family support within the scope of the cultures of the families served.
3. Assesses full range of participants' needs, providing follow-up while building rapport and a positive sense of community through case management and community outreach.
4. Identifies/adapts to crisis events, taking appropriate actions.
5. Determine needs of community participants and provides individualized resources.
6. Documents services in accordance with established guidelines and consistent with QA standards.
7. Facilitates classes offered on-site and in the community. Attends and speaks at community events to provide domestic violence education and awareness.
8. Provides case management duties such as; meets regularly with participants to administer ongoing assessments, completion of goal work, and supports with providing a connection to identified resources, and other duties as assigned.
9. Travels as required for home visits and community events and submits required mileage reimbursement paperwork on time.
10. Recognizes and effectively responds to impacts of domestic violence and other trauma utilizing appropriate assessments and evidence-based practices.
11. Provides ongoing resource and referral case management, specializing in transportation, pre-employment, housing, and education.
12. Engages participants in the collaborative process of identifying, planning, accessing, and advocating for resources, supports, and services to address the impacts of trauma experienced.
13. Forms relationships with staff and participants, maintaining professional boundaries, while strengthening the developmental problem-solving and coping capacities of residents.
14. Utilizing a social-ecological framework and working collaboratively as a team, links participants with systems that provide supportive resources, services and opportunities.
15. Provides support within the scope of the cultures of the individuals and families served, which may include coordination and collaboration with the Children & Youth Services Program, Lay Legal Program, Residential Programs, Pet Shelter, Human Trafficking Program, and Transitional Housing Program.
16. Provides clear, concise, and consistent documentation in accordance with established guidelines and aligned with Quality Assurance policies and procedures
17. Provides life skills training by facilitating classes and groups.
Qualifications
- Requisite combination of education and pertinent experience.
- Experience in family violence programs preferred.
- Ability to obtain a Level I Fingerprint Clearance Card, CPR and First Aid certification.
- Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Center's insurance company.
- Bilingual Spanish-English
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Community Outreach Navigator - Court Liaison
Posted 3 days ago
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Job Description
Southwest Behavioral & Health Services is currently seeking a Community Outreach Navigator - Court Liaison to join our team! Position works independently, carries a caseload, and provides an appropriate level of service to the Justice System and individuals in planning treatment based alternatives to incarceration. Provides individual client contact and service provision, assessment, service planning, case management, crisis and behavioral health interventions/services, referral, and follow up. Position works as a partner to the system and partner to persons served to ensure success.
Ideal Candidate
Demonstrate the ability to work well independently as well as within a team environment. Familiar with crisis de-escalation techniques. Ability to communicate effectively both orally and in writing. Ability to work independently and follow court/justice system policies and procedures. Proficient in computer skills, typing, and current electronic communication technologies. Ability to work as a team member with multi-disciplines Experience in working with the effects/impacts of Homelessness. Experience working with multi-cultural and low socio-economic individuals.
About the Position
Job is a specialty position working with Justice Involved homeless persons who are in the Court Process. Works with the multiple disciplines and persons that make up the justice system and the justice system process. Provides all direct care services associated and is fluent in processes and available resources. Requires interface with the City of Phoenix, Justice System personnel, persons served, community partners, community resources, families, integrated service providers, SB&H staff, programs, and supervisors on a regular and daily basis.
Duties & Responsibilities
- Works in a Navigation Role providing Court Based Navigation Services for Justice involved persons who are homeless
- Works in cooperation as part of a multi-disciplinary team with the City of Phoenix, Police, Prosecutors, Court System, Judges, and Program Liaisons to make the intent of the contract successful with positive outcomes.
- Provides Direct Care; Assessment, Diagnosis, and Case Based Treatment Planning for persons served
- Provide screenings & eligibility assessments; to include implementation of early identification/qualification processes for eligible participants.
- Enrolls persons in benefits as needed to provide support and pay for services
- Works with the Prosecutors Office/ Judges to develop a case plan for alternatives to incarceration
- Arrives in court prepared as required with a working case plan
- Provides crisis intervention, de-escalation, and Behavioral Health interventions.
- Assesses for and provides Integrated Care based referrals and assistance to obtain healthcare,
- medications, medically necessary equipment.
- Provides jail visits to meet and prepare persons for court. as needed or assigned
- Reviews the expectations/offers for treatment/ gains agreement for treatment with persons
- Act as an Advocate in court for persons served
- Minimum requirement consists of a 21-year age
- High School Diploma or GED, some college plus at least one year directly related job experience.
- Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire (as required per program requirements).
- Required to maintain a valid Arizona driver's license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.
- Required to maintain personal auto insurance per SBH guidelines.
- Must pass the Maricopa County clearance to enter to the court and jails and level 1 fingerprint clearance
- 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
- 10 paid holidays
- Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
- We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account!
- Career Development - Benefit from our culture of internal promotion!
- We help you with your higher education goals - Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
- Employee Assistance Program, Health & Wellness and much more!
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.
At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging - a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.
We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.
Through our Empowered Belonging program, we're committed to:
- Voice & Visibility - ensuring every team member's ideas, experiences, and contributions are recognized and heard.
- Fair Access - fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
- Culture of Connection - building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
- Learning & Growth - providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
- Wellbeing & Safety - prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.
Where everyone belongs. Where everyone leads.
Join us in shaping a community where your difference makes a difference, and your impact is real.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at
SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Community Outreach & Referral Specialist - In-Home Care Agency
Posted today
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Job Description
Location: Phoenix, AZ | Full-Time | Competitive Salary + Benefits
Make a Difference in the Lives of Seniors - Join Our Growing Caring Team!
At Caring Senior Service of Phoenix Central , we believe every senior deserves to live independently and comfortably in their own home. As a Home Care Consultant , you will be a key ambassador in our mission, building meaningful connections with families, healthcare providers, and community partners to help ensure seniors receive the care they deserve.
We're looking for a passionate, self-driven individual to help us grow our outreach efforts and expand our community presence. If you thrive on making connections, building relationships, and creating a real impact, this role is for you.
What You'll Do:
- Generate Referrals & Outreach: Develop and execute targeted outreach strategies to generate new business and referrals from hospitals, senior centers, rehab facilities, and other community organizations.
- Relationship Building: Cultivate and maintain strong, trusting relationships with key partners to become the go-to resource for senior care services.
- Represent the Agency: Attend health fairs, networking groups, community events, and other local engagements to promote the agency's services.
- Track & Manage Leads: Maintain accurate and up-to-date records of all interactions and outcomes in our CRM system.
- Collaborate with Care Staff: Ensure a seamless transition for new clients by collaborating with the care team and ensuring service alignment with client needs.
- Meet Growth Targets: Consistently meet or exceed referral generation and growth goals, driving the success of our outreach efforts.
- Sales, Outreach, or Business Development Experience: Must have experience in sales or business development, particularly in healthcare, senior services, or home care.
- Strong Relationship-Building Skills: Must be a confident communicator, capable of developing trust and rapport with diverse groups, including senior care partners, families, and clients.
- Knowledge of Senior Care: Familiarity with senior care services and/or caregiving experience is preferred.
- Driven & Purposeful: A professional who is motivated by making a difference and contributing to the community.
- Valid Driver's License & Clean Record: Must be comfortable with travel across the service area and maintain a reliable driving record.
- Starting Salary: $45,000 per year
- Paid Time Off (PTO): 12 paid days off per year (vacation/personal leave)
- Paid Sick Leave: 40 hours per year
- Paid Holidays: 8 paid holidays annually
- Health Coverage: Up to $300/month toward individual health coverage
- Professional Growth Opportunities: Ongoing training and career advancement potential
- A Fulfilling Role: Join a supportive, mission-driven team focused on making a difference in the lives of seniors.
Community Based Outreach Team
Posted 2 days ago
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Job Description
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
Community Based Outreach Team BHT
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
The Community Bridges Inc. (CBI) Community Based Outreach Team Behavioral Health Technician (BHT) is responsible for responding to calls dispatched by the CBI Access to Care Line and for transports from CBI facilities. The Community Based Outreach Team BHT is responsible for the in-field assessment of each referral to determine the appropriateness of care in consult with the CBI Triage RN when there is a question of need due to the severity of the level of risk in ASAM Dimensions 1, 2 and 3. The Community Based Outreach Team BHT is responsible to ensure that all documentation of Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms on each patient prior to the end of his or her scheduled shift.
Skills/Requirements
- Highschool diploma or GED required. Associate degree or higher preferred.
- Minimum of 6 months of health care related experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations preferred.
- Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101 and Clinical Policies and Procedures.
- Emergency Medical Technician certification (valid within the state of Arizona) is preferred for this position.
- Current AZ Driver's License (valid and in good standing).
- Clear 39-month Motor Vehicle Record.
- We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.
- For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!
Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
- We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
- We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a "no wrong door" treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
CBI Offers an excellent benefits package!
- Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
- For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!