5 Community Services jobs in Fountain Hills

**Job Description:**
Assesses patients and/or patient's family, caregivers, and/or legal representatives and arranges for needed interventions. Plans interventions to help patients cope with social, emotional, economic, and environmental problems and provides short term treatment planning for mental, emotional and behavioral disorders, conditions and addictions.
**Essentials:**
+ Participates in case reviews to evaluate care management and progress toward goals. Consults with healthcare team members to promote, monitor, and evaluate compliance with patient's treatment plan.
+ Assists with discharge planning and processes.
+ Identifies appropriate resources, including transportation, housing, healthcare, and social/spiritual services, and provides referrals as part of the discharge plan.
+ Periodically administers and interprets tests and measures of psychosocial functioning for the purpose of diagnosing mental, emotional, behavioral, addictive and developmental disorders and disabilities, implementing appropriate assessment-based treatment plan.
+ Supervises and/or trains new staff, lower level social workers, students or interns.
**Minimum Qualifications:**
+ Master's Degree in Social Work. Education must be obtained from an accredited institution. Degree will be verified.
+ Current State Licensure as a Licensed Clinical Social Worker (LCSW).
+ Basic computer skills and knowledge of word processing and spreadsheet software.
+ Strong written and verbal communication skills.
+ Demonstrated ability to exercise critical thinking skills.
**Physical Requirements:**
Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.- and -Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.- and -Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.- and -Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.- and -Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).- and -May be expected to stand in a stationary position for an extended period of time.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$35.25 - $54.39
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here ( .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

• Strong verbal communication and persuasive abilities
• Excellent interpersonal skills with the ability to build trust and rapport quickly
• Strong organizational and multitasking skills to manage a personal caseload efficiently
• Self-motivated with the ability to work independently and meet outreach goals
• Comfortable with fast-paced environments and adapting outreach methods to various situations
• Proficient in using computer systems for documentation, communication, and managing outreach activities
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
• Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement: 

• Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience: 

• Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability: 

• Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration: 

• Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency: 

• Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion: 

• Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency: 

• Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication: 

• Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement: 

• Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric: 

• Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving: 

• Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management: 

• Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management: 

• Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

• Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PIcf06e911af69-34600-38263119

**Primary City/State:**
Phoenix, Arizona
**Department Name:**
Poison Center-Hosp
**Work Shift:**
Day
**Job Category:**
Marketing and Communications
Explore and excel. At Banner, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.
Whether it's a scorpion sting, medication question, first aid advice or potential poisoning, the **Banner Poison & Drug Information Center (BPDIC)** in Phoenix, Arizona is available 24/7 with comprehensive resources and services. Our AAPCC-certified poison center is a large and active center serving Maricopa county's population of greater than 4 million residents. This BPDIC is located on the campus of Banner University Medical Center - Phoenix, a Magnet hospital and "Best Hospital" recognition in U.S. News and World Report. Our center is associated with an active inpatient toxicology service and fellowship program and participates with training nursing, pharmacy, and medical students.
As a **Community Outreach Representative** , you will be responsible for acting as a liaison between BPDIC and various community and neighborhood organizations within Maricopa County. You will coordinate outreach activities that seek to engage and inform the public on topics such as medication safety, drugs of abuse, envenomations, general poison prevention, opioids, naloxone distribution, and more. You will assist with identifying opportunities for funding, including applying for and managing grants/contracts to benefit BPDIC mission. The primary function will be to lead public health education activities for BPDIC, ensuring that BPDIC programs operate in compliance with national accrediting organization, America's Poison Centers (APC) standards.
Two or more years of work experience in Health Education or Public Health, Certified Health Education Specialist (CHES) certification, and/or the equivalent in a related field is highly preferred. Bilingual skills in Spanish/English a plus. **Ability to travel to and from various locations throughout Maricopa County utilizing a personal vehicle is required for this role** (gas/mileage reimbursed per Banner policy).
**This is a part time (20 hour) day shift position** , generally working four 5-hour shifts per week, with some weekends required depending on the business need / community events (recruiter will discuss in more detail). Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.
POSITION SUMMARY
This position is responsible for planning, coordinating, implementing programs and services which promote and increase public awareness and potential referral sources for a target patient population. Provides referral criteria, information on clinical trials, and advances in treatment to referral facilities, patients, families and the community at large.
CORE FUNCTIONS
1. Raises public awareness by developing and maintaining educational materials, resources and references for target patient population. Plans, organizes, or attends community or fund raising events, health fairs, programs, special events, speaking engagements and educational activities. Serves as a community spokesperson and advocate for target population.
2. Generates patient referrals by making regular on-site contacts with referral sources and providing education materials and referral criteria.
3. Develops reference and referral resources such as health/wellness presentations, libraries, call centers, or web sites for patients and families which expedite their access to care, inform them of clinical trials and advocacy groups, current research, new medications, new therapies, and medical advancements.
4. Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis. Participates in, develops and maintains strategic goals, objectives and program services and activities which may include marketing plans.
5. Internal customers include volunteers, physicians and staff, including management and administrative level employees. External customers include community and business organizations, potential patient referral facilities, patients and families.
MINIMUM QUALIFICATIONS
Knowledge normally acquired through a bachelor's degree in business, marketing, nursing, social work or other health related field.
Must possess a valid driver's license and be eligible for coverage under the company auto insurance plan.
Skill level typically achieved through one to two years experience in a not-for-profit marketing, communications, or program services environment. Must travel within the community or outside the community to activities and events.
Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans ( organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy ( Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**Become a part of our caring community and help us put health first**
The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members
The Care Manager, Telephonic Behavioral Health 2 is a **Licensed,** **Masters level, social worker** who functions as an interdisciplinary care team member, receiving referrals to assist members with Social Determinant of Health needs.
In a telephonic environment, they assess and evaluate member needs related to their physical, environmental, and psycho-social health. This includes completing required assessments and determining appropriate interventions such as care coordination, education, linkage to community resources, and advocacy.
This position may create and update member care plans and complete documentation in the member's record to accurately reflect outreach attempts/contacts with members, resources, providers, and other members of the interdisciplinary care team.
**Use your skills to make an impact**
**Required Qualifications**
+ Master's degree in social work from an accredited university
+ Current, unincumbered, social work license; **LMSW, LCSW, LICSW**
+ Must have passed Master, Advanced Generalist, or Clinical ASWB Exam
+ Minimum 3 years of experience working as a social worker in a healthcare setting
+ Proficient in Microsoft applications including Word, Outlook, Excel
+ Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously
+ Must be willing to obtain/maintain social work licensure in multiple states, based on business need
**Preferred Qualifications**
+ Experience working with geriatric, vulnerable, and/or low-income populations
+ Licensure in MD, MI, MS, NV, NM, OK, NY
+ Bilingual English/Spanish
+ Bilingual English/Creole
**Work-At-Home Requirements**
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; **wired cable or DSL connection is required**
+ Associates who live and work from home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly stipend for their internet expense
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job
**Additional Information**
**Schedule**
+ The first 2 weeks of training, M-F 8:30am-5pm EST
+ After training, M-F 9:30am - 6pm EST
+ There is no time off permitted for the first 90 days; any/all exceptions are at the manager's discretion
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-28-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
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**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our