Customer Engagement Events Coordinator

10261 New York, New York Springer Healthcare

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Title: Customer Engagement Events Coordinator

Location: New York - Hybrid Working

Application Deadline: October 3rd

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.


About the Role

We are seeking a highly organized and proactive Coordinator for the Client Relations & Events Team to support in the planning, coordination, and execution of an annual program of customer events. The Customer Engagement Events Coordinator works in partnership with regional sales, editorial, and marketing teams to increase customer retention and loyalty and maximize lead generation and ROI on all executed events. Customer events include: North American Roadshows, events at conferences and other customer and prospect engagement activities.

Responsibilities:

  • Assist in planning, coordinating, and executing client-facing events, including roadshows, receptions, meetings and webinars
  • Support all stages of event planning including venue relations, contracts, budgeting, staging, materials production and team coordination across multiple departments
  • Maintain internal, speaker and customer facing communications, including invitations, event reminders and planning meetings
  • Track key results are for each event in internal systems and communicate to key stakeholders
  • Provide onsite support and coordinate each project on time and within budget
  • Maintain relationship with stakeholders in Sales, Publishing, Marketing, Academic Affairs, Corporate Communications teams, etc. to support regional projects and events

Experience, Skills & Qualifications:

  • College or University degree with a Marketing or Business focus
  • 2+ years of experience in virtual and in-person event planning
  • Proven planning, project management and budgeting skills
  • Proficient in MS Office, social media, CRM, and able to learn new software quickly
  • Experience communicating professionally with internal and external groups at all levels and across multiple functions
  • Marketing experience within the library/information service industry a plus
  • Strong organizational and project management skills with ability to manage multiple priorities under pressure
  • Excellent communication skills, capable of engaging with a wide range of stakeholders and vendors
  • Ability to exercise good judgment and work independently and collaboratively
  • Flexibility to travel independently domestically or internationally

Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:

  • Medical, Dental and Vision
  • 401(k) with company match and contribution
  • Hybrid office working policy, Summer Hours, and paid time off
  • Flexible Spending and Commuter programs
  • Multiple Life insurance options
  • Disability coverage
  • Tuition Assistance
  • Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
  • Employee Assistance Program
  • Family friendly benefits and a variety of employee discounts
  • An array of Employee Social Networks

US Annualized Base Salary: $50,000 - $60,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture, and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here:

If you have any access needs related to disability, neurodivergence, or a chronic condition, please contact us so we can make all necessary accommodations.

For more information about career opportunities in Springer Nature please visit

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Principal Product Manager Technical, Customer Engagement Technology

10259 New York, New York Amazon

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Description
The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by empowering our customers to utilize automation to resolve their issues quickly and efficiently. Leveraging Generative Artificial Intelligence (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions.
The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieval of precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.
As a Principal Product Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation solutions that leverage innovative GenAI and agentic AI technologies to enhance customer interactions. Your role involves developing the product vision for CS AI solutions and driving projects that innovate and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.
You will work closely with a team of dedicated engineers, scientists, product managers, and program managers to harness the transformative power of GenAI and LLMs to resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project escalations, and make critical trade-offs between business needs and technical constraints. Your ability to gather diverse inputs from stakeholders, develop cohesive project plans, and execute these plans effectively will be crucial.
This role offers a significant scope of responsibility, directly impacting strategic projects that drive substantial improvements in customer satisfaction. You will engage with leaders across the company, contributing to initiatives that shape the future of automated customer engagement at Amazon.
Key job responsibilities
- Manage the end-to-end lifecycle of complex technology products and projects (focused on Gen AI and Automation) across CS technology, from conception through launch.
- Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer priorities.
- Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals.
- Drive innovation within the CET, leveraging AI and machine learning to enhance customer interactions.
- Maintain constant communication with cross-functional teams and stakeholders to ensure transparency and alignment on project goals, roadmaps, and deliverables.
- Support the delivery of the vision and long-term planning, business requirements, and PRFAQ documents.
A day in the life
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt to a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative and collaborative learning environment.
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
Join our team of scientists, engineers, product managers, and program managers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- 7+ years of technical product or program management experience
- Experience leading engineering discussions around technology decisions and strategy related to a product
- 7+ years of end to end product delivery experience
Preferred Qualifications
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Experience working with and influencing senior level stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Customer Service/Engagement Coor

11595 Westbury, New York TIBCO Software

Posted 1 day ago

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Style is never in short supply at our more than 500 Home. Goods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, ye Customer Service, Engagement, Technology, Retail, Customer

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Client Relations Specialist

12237 Albany, New York TEKsystems

Posted 2 days ago

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Job Description

TEKsystems is hiring several Customer Support Specialists to work ON SITE for a Logistics client based in Albany, NY. This position would be a permanent hire from Day 1 and would include plenty of upward mobility and growth opportunities. Our client always promotes from within for their advancement opportunities. Qualifications -Customer service background (retail, food service, restaurant, front desk experience encouraged to apply) RECENT graduates are encouraged to apply as well! -Competitive and motivated mindset and a passion or maintaining business relationships -Ability to multi-task - High energy , enthusiastic attitude -Strong communication skills -Team- oriented individual Job Description -Provide customer support via phone and email communication -Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions -Work with sales staff to manage customers' needs on a daily basis -Effectively present solutions tailored to customers' needs -Present a simplified technology solution developing a detailed analysis based on customers' needs and industry trends -Take the lead in coordinating/developing/managing all aspects of customer support Hours Monday- Friday- 9:00am- 6:00pm- 40-hour work week Pay $42,500/year If interested, please apply with your most up to date resume and a recruiter will reach out as soon as possible!Pay and BenefitsThe pay range for this position is $ - /yr.Comprehensive benefits package with medical, dental, vision coverage and a 401(k) programWorkplace TypeThis is a fully onsite position in Albany,NY.Application DeadlineThis position is anticipated to close on Sep 12, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Client Relations Specialist

12237 Albany, New York USA Jobs

Posted 7 days ago

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Customer Support Specialist

Teksystems is hiring several Customer Support Specialists to work on site for a logistics client based in Albany, NY.

This position would be a permanent hire from day 1 and would include plenty of upward mobility and growth opportunities. Our client always promotes from within for their advancement opportunities.

Qualifications:

  • Customer service background (retail, food service, restaurant, front desk experience encouraged to apply) Recent graduates are encouraged to apply as well!
  • Competitive and motivated mindset and a passion for maintaining business relationships
  • Ability to multi-task
  • High energy, enthusiastic attitude
  • Strong communication skills
  • Team-oriented individual

Job Description:

  • Provide customer support via phone and email communication
  • Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions
  • Work with sales staff to manage customers' needs on a daily basis
  • Effectively present solutions tailored to customers' needs
  • Present a simplified technology solution developing a detailed analysis based on customers' needs and industry trends
  • Take the lead in coordinating/developing/managing all aspects of customer support

Hours:

Monday-Friday 9:00am-6:00pm 40-hour work week

Pay:

$42,500/year

If interested, please apply with your most up to date resume and a recruiter will reach out as soon as possible!

Pay and Benefits:

The pay range for this position is $0,000.00 - 42,500.00/yr.

Comprehensive benefits package with medical, dental, vision coverage and a 401(k) program

Workplace Type:

This is a fully onsite position in Albany, NY.

Application Deadline:

This position is anticipated to close on Sep 12, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Client Relations Analyst

Amherst, New York First Source LLC

Posted 8 days ago

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Job Description

Job location: Amherst, NY

Basic Purpose and Function:

Responsible for providing effective customer service for internal and external customers by correspondence processing, client reporting, mail handling, and resolving account inquiries.

Specific Duties and Responsibilities:
  • Process all electronic and written correspondence
  • Process correspondence over multiple geographies
  • Maintain correspondence tracking spreadsheets
  • Pull correspondence and contribute to audit responses as needed.
  • Photocopy, sort and file customer correspondence as required
  • Count and sort incoming customer correspondence.
  • Print and scan customer correspondence.
  • Process Validation of Debt requests per client requirement.
  • Manage end to end Validation of Debt responses to customers.
  • Have knowledge of all client requirements, clearly define and communicate to fellow staff members or other departments as needed
  • Provide timely and accurate information to incoming client inquiries
  • Assist internal/external clients in accessing information, troubleshooting problems and reviewing inquiries
  • Other duties as assigned or needed
Qualifications:
  • One year of customer service experience
  • Ability to handle and prioritize multiple task simultaneously
  • Detail oriented
  • Computer and/or data entry experience
  • Strong communication skills (verbal and written)


Firstsource is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's I-9 to confirm work authorization.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
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Client Relations Specialist

10261 New York, New York ABC Imaging

Posted 8 days ago

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Job Description

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.Job DescriptionWe are hiring for an on-site Client Relations Specialist at our New York location, who can provide exemplary service to our clients' creative staff. Our ideal candidate will have a minimum of 3 years' experience in the printing industry with expertise in color digital printing and assembly. The incumbent will manage all administrative and production responsibilities to meet time sensitive project requirements You will:Work directly with technical and creative staff to ensure proper communication and understanding of their needs and expectations.Performs supplemental digital graphic or print design services such as proof client artwork, edit client files to make them print-ready, arrange and produce press checks, mock-ups, revisions, and edits based on client feedback.Maintains workflow scheduling, and project management to ensure deadlines are met and all projects are completed within the prescribed budget and in accordance with standard operating procedures.Manages the day-to-day administrative responsibilities including inventory, supply ordering, maintaining service on small format printers, print finishing, and large format plotters, conference room setup and meeting supportQualificationsProficient Adobe Suite skills. (Photoshop, Illustrator, and InDesign) Working knowledge of equipment and production materials. Working knowledge of bindery. Superior customer serviceability and experience working with customers both over the phone and in person. Ability to speak knowledgeably about department capability and company to potential and existing clients Highly developed organizational skills. Ability to handle multiple tasks while maintaining focus. Ability to communicate effectively with employees when delegating work and explaining procedures and processes.

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Client Relations Manager

10176 New York, New York Cengage Group

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Job Description

**We believe in the power and joy of learning**
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see Client Operations Manager will:**
This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following:
+ Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients.
+ Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel.
+ Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success.
+ Analyze operational processes and performance data to find opportunities for improvement.
+ Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics.
+ Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
+ Work cross functionally with both internal departments and external clients to achieve goals.
+ Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients.
+ Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
+ Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner.
+ Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth.
+ Be responsible for related procurement processes and coordinate material and resources allocation.
+ Identify and address problems and opportunities for the business.
+ Provide data and support to management as needed.
**Skills You'll Need Here:**
**Basic:**
+ BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position.
+ Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work.
+ Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
+ Highly flexible and adaptable to change.
+ High energy and good communication skills both written and verbal.
+ Ability to interact professionally with Vice Presidents and Director level staff within clients.
+ Have a customer focused mentality; both in work with candidates, trainees and clients.
+ Comfortable using technology in performing routine job tasks and for product demonstration purposes.
+ Outstanding organizational and time management skills.
+ Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce.
+ Ability to monitor and evaluate operational data.
**Preferred:**
+ Professional business-to-business/customer success experience (3 years strongly desired)
+ Experience working with adult learners and non-traditional students.
+ Proficiency in being a great partner within and outside one's own department.
+ Understanding of client relations/partnership management and how to efficiently work with external partnerships.
+ Driven to succeed and yearning to make impact; customer success obsession mentality.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at .
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
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Client Relations Specialist

12260 Albany, New York TEKsystems

Posted today

Job Viewed

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Job Description

TEKsystems is hiring several Customer Support Specialists to work ON SITE for a Logistics client based in Albany, NY.
This position would be a permanent hire from Day 1 and would include plenty of upward mobility and growth opportunities. Our client always promotes from within for their advancement opportunities.
Qualifications
-Customer service background (retail, food service, restaurant, front desk experience encouraged to apply) RECENT graduates are encouraged to apply as well!
-Competitive and motivated mindset and a passion or maintaining business relationships
-Ability to multi-task
- High energy , enthusiastic attitude
-Strong communication skills
-Team- oriented individual
Job Description
-Provide customer support via phone and email communication
-Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions
-Work with sales staff to manage customers' needs on a daily basis
-Effectively present solutions tailored to customers' needs
-Present a simplified technology solution developing a detailed analysis based on customers' needs and industry trends
-Take the lead in coordinating/developing/managing all aspects of customer support
Hours
Monday- Friday- 9:00am- 6:00pm- 40-hour work week
Pay
$42,500/year
If interested, please apply with your most up to date resume and a recruiter will reach out as soon as possible!
Pay and Benefits
The pay range for this position is $ - /yr.
Comprehensive benefits package with medical, dental, vision coverage and a 401(k) program
Workplace Type
This is a fully onsite position in Albany,NY.
Application Deadline
This position is anticipated to close on Sep 12, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Client Relations & Content Specialist

10261 New York, New York BHIRED

Posted 8 days ago

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Job Description

A creative organization is seeking a motivated and versatile Client Relations & Content Specialist to join its team. This role blends creativity with organization, making it perfect for someone who enjoys strategizing and creating content while also managing backend operations and client communication.

The ideal candidate is personable, detail-oriented, and a strong multitasker, with the ability to balance creative initiatives and administrative responsibilities.

Responsibilities Include:

  • Developing creative strategies and content for social media platforms

  • Staying up to date on the latest trends and bringing fresh ideas to campaigns

  • Serving as a point of contact for clients, maintaining strong relationships

  • Coordinating schedules, deliverables, and project timelines

  • Managing backend administrative tasks to support smooth daily operations

  • Assisting the team with both creative and operational needs

Ideal Qualifications:

  • Strong communication and client relations skills

  • Personable, team-oriented, and highly organized

  • Creative thinker with social media awareness and trend knowledge

  • Proficiency with computer systems and digital tools

  • Ability to multitask and manage responsibilities across creative and administrative areas

This is a great opportunity for a creative, people-focused professional to contribute to a dynamic organization while growing both client-facing and creative skills.

Salary: $25/Hour + Commission

To apply, please send your resume to
#J-18808-Ljbffr
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  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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