1741 Customer Facing jobs in Brooklyn

Customer Service Delivery Advocate

07432 Midland Park, New Jersey Carvana

Posted 1 day ago

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Job Description

Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's d Customer Service, Advocate, Delivery, Service, Customer, Performance, Retail, Automotive

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Customer Service Delivery Advocate

10400 Bronx, New York Carvana

Posted 1 day ago

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Job Description

Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's d Customer Service, Advocate, Delivery, Service, Customer, Performance, Retail, Automotive

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Customer Service Delivery Advocate

11536 Garden City, New York Carvana

Posted 1 day ago

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Carvana - JobID: (Customer Service Representative) As a Customer Service Advocate (Delivery) at Carvana, you'll: Facilitate and coordinate the delivery of purchased vehicles to customers; Frequently interact with customers in person, by phone, email, and text; Coordinate with customers the delivery of vehicles purchased from Carvana; Keep and maintain accurate detailed notes of customer interactions; Complete a pre-delivery checklist to assure the vehicle is ready for delivery; Promptly respond to customer requests and assist customers to resolve issues and complaints.Hiring Immediately >>

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Service Delivery Manager

07036 Linden, New Jersey Safety-Kleen

Posted 1 day ago

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Job Description

Safety-Kleen in **Linden, NJ** is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and Safety-Kleen Policies and Procedures.
Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
**Why work for Clean Harbors?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Focus on maintaining sustainability and cleaning the Earth
+ Recruiting Pay range; $75,000- $85000 with a 15% bonus opportunity
+ Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
+ Own part of the company with our Employee Stock Purchase Plan
+ Opportunities for growth and development for all the stages of your career
+ Company paid training and tuition reimbursement
+ Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
+ Train, develop, and manage sales and service route drivers
+ Manage flow of service requests to ensure customers are serviced in a timely and efficient manner
+ Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day
+ Fulfill duties of route driver when s/he is absent
+ Provide field coaching and sales training to route drivers
+ Meet with customers periodically to discuss needs
+ Increase sales portfolio by identifying opportunities
+ Schedule services to prevent and resolve route issues and complaints
+ Ensure completion and organization of all mandated paperwork and files.
+ Follow all local, state (provincial) and federal compliance regulations and rules
+ Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
+ Safely observe all corporate operating guidelines and procedures
+ Observe all company environmental health and safety operating guidelines
+ Perform other duties as assigned
+ Leadership experience
+ Intermediate computer skills
+ Excellent customer service skills
+ Excellent organization and attention to detail
+ Perform physical functions per job requirements
+ Successfully complete a background check, drug test, and physical, by position
**Preferred Qualifications:**
+ Previous route driver experience
+ Previous dispatch/logistics experience
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
Clean Harbors is a Military & Veteran friendly company.
*SK
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Service Delivery Manager

07036 Linden, New Jersey Clean Harbors

Posted 21 days ago

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Job Description

Permanent
Safety-Kleen in Linden, NJ is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and Safety-Kleen Policies and Procedures.

Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Why work for Clean Harbors?

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Focus on maintaining sustainability and cleaning the Earth
  • Recruiting Pay range; $75,000- $85000 with a 15% bonus opportunity
  • Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  • Own part of the company with our Employee Stock Purchase Plan
  • Opportunities for growth and development for all the stages of your career
  • Company paid training and tuition reimbursement

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IT Service Delivery Coordinator

07662 Rochelle Park, New Jersey Five Rivers IT

Posted 8 days ago

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Job Description

3 days ago Be among the first 25 applicants

Five Rivers IT is looking for a Service Delivery Coordinator for its platform management team. This team works for select set of clients to support their datacenter and cloud operations. The position requires working with client stakeholders in setting expectations and working with engineers to ensure those expectations are met and exceeded.

Responsibilities

Project Planning and Scheduling:

  • Assist in defining project scope, goals, and deliverables.
  • Develop detailed project plans, timelines, and milestones.
  • Track project schedules and adjust as needed to meet deadlines.

Task Coordination:

  • Assign tasks to team members and monitor their progress.
  • Ensure resources are allocated efficiently.
  • Monitor, control, and support service delivery; ensuring systems, methodologies and procedures are in place and followed
  • Maintain clear communication with all team members about status and expectations.

Communication and Collaboration:

  • Serve as the primary point of contact for service delivery
  • Manage the incoming flow of requests.
  • Facilitate regular team meetings to review progress, address roadblocks, and share updates.
  • Prepare and present status reports to stakeholders.

Risk Management and Problem-Solving:

  • Identify potential risks and develop mitigation strategies.
  • Troubleshoot issues as they arise and implement solutions to keep service delivery on track.

Documentation and Reporting:

  • Maintain accurate records of activities, decisions, and deliverables.
  • Provide regular updates and reports to management and stakeholders.
  • Make recommendations for service Improvement plans and ensure actions are followed through to completion in a timely manner
  • Create post-project evaluations and lessons-learned documentation.

Quality Assurance:

  • Ensure that deliverables meet quality standards and project requirements.
  • Conduct regular reviews and assessments to identify areas for improvement.
  • Ensure high levels of performance of department processes, accurate reporting and establishing service improvement activities when required
  • Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
  • Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner
  • Drive internal and third-party service review meetings covering performance, service improvements, quality and processes

Required Skills

  • 3-5 years of Service Delivery coordinator or team lead
  • Strong interpersonal skills
  • Strong time management skills
  • Strong organizational skills
  • Ability to multi-task
  • Ability to quickly pickup on different technologies

Other Details About The Job

  • This is a Full-Time position
  • All standard benefits are included such as medical/dental/vision insurance and vacation time
  • We encourage and reward professional certifications
  • Salary will be based on experience. Discretionary bonus is given out based on performance. Please send your resume with expected salary. Applications lacking expected salary will not be considered
  • You will be placed at our Fair Lawn, NJ office. You will have to work 9:00 am to 6:00 pm Eastern Time. Please do not apply if you are not local or are not willing to relocate

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  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Internet Publishing

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Service Delivery Coordinator - Tier 1

07733 Holmdel, New Jersey MetTel

Posted 9 days ago

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Job Description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

MetTel is looking for a Service Delivery Coordinator -Tier 1 Support. This role is primarily focused on providing Level 1 remote technical support. Also known as Tier 1 Tech Support, this role works closely alongside Tier 2 and Tier 3 support teams throughout the deployment of various solutions provided by MetTel.

ROLE AND RESPONSIBILITIES:

  • Act as the initial point of contact for technicians working in the field.
  • Serve as the first line of communication with customers on the scheduled activity date.
  • Perform data entry and tracking to ensure accurate records of deployments and support activities.
  • Collaborate with Tier 2 and Tier 3 teams to escalate and resolve issues efficiently
DESIRED QUALIFICATIONS:
  • A bachelors degree in any field
  • Possess a telecom background, including a basic understanding of inside wiring infrastructure.
  • Ability to work closely with field technicians, offering direction and support to ensure successful job completion.
  • Must be an assertive individual with a high degree of flexibility and drive with the ability to adapt to frequently changing work volumes.
  • Ability to work closely with field technicians, offering direction and support to ensure successful job completion.
  • Proficiency in computer and office applications, including Microsoft Office (Outlook, Excel, Teams, Word) and potentially specialized systems or databases depending on the industry.
  • General understanding of network protocols.
  • Basic understanding of Broadband DIA circuits and protocols.
  • Ability to track progress on installation projects
  • Attention to detail


*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $55,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: #ServiceDelivery, Service Delivery, #Telecom, Telecom, #Coordinator, Coordinator, #ProductDelivery, ProductDelivery,#Broadband, Broadband, #Circuits, Circuits, #NewYorkCity, New York City, #HolmdelNJ, Holmdel, NJ, #MonmouthCounty, Monmouth County

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at
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CDL B Route Service Delivery Driver

11101 Long Island City, New York Primo Brands

Posted 9 days ago

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Job Description

Overview

At Primo Brands, we believe in creating healthier lives, healthier communities, and a healthier planet--that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital--we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.

Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team!

At Primo Brands, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.

We also provide support to help you continue to prepare for retirement with our 401(k) Savings Plan, employer contributions to Health Savings Accounts & the opportunity to purchase Primo Brands stock at a discounted price through our Employee Stock Purchase Program.

If you are a current associate of Primo Brands, please apply via MyADP.

The Route Service Delivery Driver's primary responsibilities are to provide premium customer service to residential, commercial, and retail customers, accelerate growth through upselling, manage account information, and work safely. This role is highly interactive and requires the ability to safely operate a Commercial Motor Vehicle (CMV).

Reporting Location: Long Island City

Pay: $72,392/ year + customer tips

Schedule: Monday - Friday (Saturdays dependent on business needs)

Start Time: Between 6 am - 7 am until workload completed

Benefits: Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more!

Responsibilities

Skills Required:

  • Safety Focus

Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices, and complete DOT required documentation on a daily basis

Adhere to our safety policies which include the prohibited use of electronic devices while driving and reporting any on-the-job incidents or changes in driving status

  • Service Orientation

Be courteous, outgoing and always maintain a professional image

Meet each customer's individual preference by delivering the correct products to the right location during their scheduled day and timeframe

Maintain necessary delivery information on all accounts including cash and receipts

Find opportunities to maximize efficiencies and bring actionable solutions to leadership

Act as a team player by supporting the team with decisions and helping others when needed

Provide professional water dispenser cleaning services to customers while adhering to a strict quality process

  • Selling Skills

Adhere to pricing and promotion guidelines set forth by Primo Brands

Upsell additional products and services to existing customers and achieve monthly customer acquisition goals

Qualifications

Requirements/Qualifications

  • Ability to secure and/or maintain a CDL Class B with airbrake endorsement (for applicable CDL positions)

  • Primo Brands is a certified CDL provider and can assist you with obtaining your Class B CDL

  • High School Diploma, GED or equivalent work experience

  • Service-oriented with strong face-to-face sales skills

  • Ability to work independently, efficiently, and in different types of weather

  • Ability to effectively interact with customers in a variety of settings

  • Ability to lift and carry an average of 250+ units per day, each weighing up to 45 lbs., using product handling tools as appropriate, with or without a reasonable accommodation

  • Ability to climb in and out of a commercial vehicle on average 40-55 times per day

  • Ability to work an average 45-hour week or more, including variable start/end times

  • Ability to alternately sit, stand, push, pull and walk all day, with or without a reasonable accommodation

  • You must have the ability to obtain a DOT medical card for the purpose of working for Primo Brands

  • You must possess a clean driving record, which means: in the last 3 years, that you've only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.

  • Must be 21 years of age or older (DOT requirement)

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CDL B Route Service Delivery Driver

11406 Jamaica, New York Primo Brands

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

At Primo Brands, we believe in creating healthier lives, healthier communities, and a healthier planet--that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital--we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.

Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team!

At Primo Brands, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.

We also provide support to help you continue to prepare for retirement with our 401(k) Savings Plan, employer contributions to Health Savings Accounts & the opportunity to purchase Primo Brands stock at a discounted price through our Employee Stock Purchase Program.

If you are a current associate of Primo Brands, please apply via MyADP.

The Route Service Delivery Driver's primary responsibilities are to provide premium customer service to residential, commercial, and retail customers, accelerate growth through upselling, manage account information, and work safely. This role is highly interactive and requires the ability to safely operate a Commercial Motor Vehicle (CMV).

Reporting Location: Jamaica, NY

Pay: $72,392 / year + customer tips

Schedule: Monday - Friday (Saturdays dependent on business needs)

Start Time: Between 6 am - 7 am until workload completed

Benefits: Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more!

Responsibilities

Skills Required:

  • Safety Focus

Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices, and complete DOT required documentation on a daily basis

Adhere to our safety policies which include the prohibited use of electronic devices while driving and reporting any on-the-job incidents or changes in driving status

  • Service Orientation

Be courteous, outgoing and always maintain a professional image

Meet each customer's individual preference by delivering the correct products to the right location during their scheduled day and timeframe

Maintain necessary delivery information on all accounts including cash and receipts

Find opportunities to maximize efficiencies and bring actionable solutions to leadership

Act as a team player by supporting the team with decisions and helping others when needed

Provide professional water dispenser cleaning services to customers while adhering to a strict quality process

  • Selling Skills

Adhere to pricing and promotion guidelines set forth by Primo Brands

Upsell additional products and services to existing customers and achieve monthly customer acquisition goals

Qualifications

Requirements/Qualifications

  • Ability to secure and/or maintain a CDL Class B with airbrake endorsement (for applicable CDL positions)

  • Primo Brands is a certified CDL provider and can assist you with obtaining your Class B CDL

  • High School Diploma, GED or equivalent work experience

  • Service-oriented with strong face-to-face sales skills

  • Ability to work independently, efficiently, and in different types of weather

  • Ability to effectively interact with customers in a variety of settings

  • Ability to lift and carry an average of 250+ units per day, each weighing up to 45 lbs., using product handling tools as appropriate, with or without a reasonable accommodation

  • Ability to climb in and out of a commercial vehicle on average 40-55 times per day

  • Ability to work an average 45-hour week or more, including variable start/end times

  • Ability to alternately sit, stand, push, pull and walk all day, with or without a reasonable accommodation

  • You must have the ability to obtain a DOT medical card for the purpose of working for Primo Brands You must possess a clean driving record, which means: in the last 3 years, that you've only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.

  • Must be 21 years of age or older (DOT requirement)

View Now

NON CDL Route Service Delivery Driver

11406 Jamaica, New York Primo Brands

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

At Primo Brands, we believe in creating healthier lives, healthier communities, and a healthier planet--that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital--we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.

Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team!

At Primo Brands, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.

We also provide support to help you continue to prepare for retirement with our 401(k) Savings Plan, employer contributions to Health Savings Accounts & the opportunity to purchase Primo Water stock at a discounted price through our Employee Stock Purchase Program.

If you are a current associate of Primo Brands, please apply via MyADP.

Reporting Location: Long Island City, NY

Pay: $67,392 / year + customer tips

Schedule: Monday - Friday (Saturdays dependent on business needs)

Start Time: Between 6 am - 7 am until workload completed

Benefits: Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more!

Responsibilities

  • Safety Focus

Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices, and complete DOT required documentation on a daily basis

Adhere to our safety policies which include the prohibited use of electronic devices while driving and reporting any on-the-job incidents or changes in driving status

  • Service Orientation

Be courteous, outgoing and always maintain a professional image

Meet each customer's individual preference by delivering the correct products to the right location during their scheduled day and timeframe

Maintain necessary delivery information on all accounts including cash and receipts

Find opportunities to maximize efficiencies and bring actionable solutions to leadership

Act as a team player by supporting the team with decisions and helping others when needed

Provide professional water dispenser cleaning services to customers while adhering to a strict quality process

  • Selling Skills

Adhere to pricing and promotion guidelines set forth by Primo Brands

Upsell additional products and services to existing customers and achieve monthly customer acquisition goals

Qualifications

  • Ability to secure and/or maintain a CDL Class B with airbrake endorsement (for applicable CDL positions)

  • Primo Brands is a certified CDL provider and can assist you with obtaining your Class B CDL

  • High School Diploma, GED or equivalent work experience

  • Service-oriented with strong face-to-face sales skills

  • Ability to work independently, efficiently, and in different types of weather

  • Ability to effectively interact with customers in a variety of settings

  • Ability to lift and carry an average of 250+ units per day, each weighing up to 45 lbs., using product handling tools as appropriate, with or without a reasonable accommodation

  • Ability to climb in and out of a commercial vehicle on average 40-55 times per day

  • Ability to work an average 45-hour week or more, including variable start/end times

  • Ability to alternately sit, stand, push, pull and walk all day, with or without a reasonable accommodation

  • You must have the ability to obtain a DOT medical card for the purpose of working for Primo Brands

  • You must possess a clean driving record, which means: in the last 3 years, that you've only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.

  • Must be 21 years of age or older (DOT requirement)

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