320 Customer Relations jobs in Buffalo

As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best Relations, Specialist, Customer, Automotive, Business Services

As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best Relations, Specialist, Customer, Automotive, Business Services

Position Title: Customer Relations Specialist

Location: Lockport, NY

Status: Full-time, non-exempt

Company Overview:

Candlelight Cabinetry is a leading B2B manufacturer specializing in building and finishing custom and semi-custom cabinetry for the home. Founded in 1990, Candlelight is known for its high-quality craftsmanship, extensive options for finishes and materials, forward-thinking design solutions, and exceptional customer service.

Position Overview:

As a Customer Relations Specialist, you will be the first point of contact for our customers, providing excellent support through various channels. Your role will involve addressing inquiries, resolving issues efficiently, supporting our outside market experience team and ensuring a positive experience for every customer interaction.

Responsibilities include, but are not limited to:

• Respond to customer inquiries via phone, email, and chat with professionalism and efficiency.
• Provide accurate information about our products/services and troubleshoot customer issues.
• Process orders, returns, and exchanges while ensuring compliance with company policies.
• Maintain detailed and accurate customer records in the system.
• Collaborate with internal teams to resolve escalated issues and improve customer experience.
• Identify customer pain points and provide feedback to improve products and processes.
• Uphold company values by delivering exceptional service and fostering positive customer relationships.
• Other duties as assigned to support the goals of the customer service department

Qualifications & Skills:

• Experience: Previous customer service experience preferred.
• Communication: Strong verbal and written communication skills.
• Problem-Solving: Ability to handle customer concerns with patience and efficiency.
• Tech-Savvy: Comfortable using customer service software, and multiple communication platforms.
• Team Player: Works well independently and within a team environment.
• Adaptability: Ability to multitask and adjust to evolving processes and procedures.
• Empathy & Patience: A customer-first mindset to ensure a high-quality experience.

Pay : $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

To Apply:

• If you are passionate about brand management and want to contribute to a dynamic and collaborative team, please submit your resume and a cover letter detailing your experience and qualifications to

Equal Opportunity:

• We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee ofValvoline Instant Oil ChangeSM(VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. What you’ll do As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best part is you’ll have a flexible schedule and never have to work late nights - all while working with our friendly team. Deliver a positive first impression to each guestwith a warm,friendly greeting Adhere to all company policies and SuperPro 10 procedures Perform basicvehicle maintenance checks Assist technicians by visually verifying and performing call-outs to ensure all necessary services have been performed correctly Maintaining a clean and safe workplace How you’llsucceed You are friendly and willing to work as part of customer-focusedteam Have effective interpersonal, oral communication skills A willingness to learn and work efficiently Ability tooccasionallylift up to 50 pounds Be able to stand for extended periods of timeandclimb stairs Havefull mobility andareable to twist,stoopand bend Access toreliable transportation Benefits include: Competitive pay starting at $16.50 to $17.50 per hour Flexible work schedule On-the-job training Paid weekly Company provided uniforms and tools No late evenings We promote from within - a commitment we are passionate about Tuitionassistance program* Paid time off and holidays* *Terms and conditionsapply,andbenefits may differ depending on location Buffalo Lube Associates, LP is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability. The Company endeavors to make its recruitment process accessible toany and allusers. Reasonable accommodations will be provided, upon request, to applicants with disabilitiesin order tofacilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best Relations, Specialist, Customer, Automotive, Business Services

As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best Relations, Specialist, Customer, Automotive, Business Services

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee ofValvoline Instant Oil ChangeSM(VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. What you’ll do As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best part is you’ll have a flexible schedule and never have to work late nights - all while working with our friendly team. Deliver a positive first impression to each guestwith a warm,friendly greeting Adhere to all company policies and SuperPro 10 procedures Perform basicvehicle maintenance checks Assist technicians by visually verifying and performing call-outs to ensure all necessary services have been performed correctly Maintaining a clean and safe workplace How you’llsucceed You are friendly and willing to work as part of customer-focusedteam Have effective interpersonal, oral communication skills A willingness to learn and work efficiently Ability tooccasionallylift up to 50 pounds Be able to stand for extended periods of timeandclimb stairs Havefull mobility andareable to twist,stoopand bend Access toreliable transportation Benefits include: Competitive pay starting at $16.50 to $17.50 per hour Flexible work schedule On-the-job training Paid weekly Company provided uniforms and tools No late evenings We promote from within - a commitment we are passionate about Tuitionassistance program* Paid time off and holidays* *Terms and conditionsapply,andbenefits may differ depending on location Buffalo Lube Associates, LP is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability. The Company endeavors to make its recruitment process accessible toany and allusers. Reasonable accommodations will be provided, upon request, to applicants with disabilitiesin order tofacilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best Relations, Specialist, Customer, Automotive, Business Services

• Answer and direct incoming calls, emails, and messages with professionalism.
• Assist customers with billing inquiries, payments, and account questions.
• Process payments, set up payment plans, and review accounts for accuracy.
• Document all customer interactions and maintain up-to-date account records.
• Educate patients on equipment use and troubleshooting.
• Support the team with administrative tasks and share findings or trends with supervisors.
• Assist with other duties as needed to support our mission and values.

• High school diploma or GED required; associate degree preferred.
• Previous experience in medical reimbursement or medical office customer service preferred.

• Strong organizational and time management skills; able to follow tasks through to completion.
• Flexible and adaptable in a fast-paced, changing environment.
• Ability to build positive, results-driven relationships.
• Professional, friendly, and customer-focused demeanor.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Word, Excel).

• Comprehensive Health Coverage
  • Medical, Dental, and Vision insurance to keep you and your family well.
• Future -Ready Retirement Plan
  • 401K with 3% company contribution after one year and 1,000 hours worked
• Time to Recharge
  • Generous PTO, Vacation and 9 Paid Holidays
• Extra Support When You Need It
  • Short Term Disability (optional) and Company-Paid Long-Term Disability
  • Free Confidential Employee Assistance Program
• Education That Pays Off
  • Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs
• Be Part of Something Bigger
  • Join an organization that values giving back through community programs

• $18.00 - $24.00 per hour, dependent on experience

• 8:30am - 5:00pm, Monday - Friday

• Niagara Falls, NY