451 Customer Relations jobs in Las Vegas
Customer Relations Quality Analyst
Posted 4 days ago
Job Viewed
Job Description
The Customer Relations Quality Analyst plays a key role in ensuring an exceptional customer experience by evaluating the quality of customer interactions across multiple channels, identifying skill gaps, and driving continuous improvement. This role is responsible for delivering training, coaching, and feedback to enhance team performance, maintaining up-to-date training materials, and supporting process improvements. Additionally, the Customer Relations Quality Analyst monitors and responds to customer feedback, analyzes quality trends, and partners with leadership to strengthen both coworker development and customer satisfaction. This role drives companywide quality standards so that CDW is seen as the industry leader in customer service.
What you'll do
- Evaluate quality on customer facing transactions including, but not limited to, calls, cases, incidents, returns, emails, and online chats for all areas.
- Perform skill gap trending analysis and provide feedback for department and role specific areas.
- Facilitate classroom style training for new hires, as well as other departmental training.
- Maintain/update training curriculum.
- Conduct monthly coaching sessions with coworkers to improve their areas of opportunity and reinforce positive behaviors.
- Respond to and track all customer complaints including, but not limited to, letters, surveys, social media complaints and customer loyalty surveys.
- Deliver summary of feedback, communicate progress and resolutions, analyze quality trends and deliver feedback to any assigned management teams.
- Provide training updates and ensure updates are communicated to the leadership team.
- Contribute to department resources by developing manuals and curriculum for on-boarding new coworkers.
- Assist coworkers and management as needed or in periods of high volume.
- Participate in process improvement initiatives that drive a solid balance of productivity and providing positive "one touch" experiences for our customers.
What we expect of you
- High School Diploma or General Education Degree
- 2 years of customer service experience
- Previous experience conducting group or classroom coaching/training in a corporate environment
- Excellent verbal and written communication skills with the ability to effectively interact with and present to all stakeholders.
- Appropriately deliver both positive and constructive feedback to others.
- Balance competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
- Work independently with little direction.
- Strong organizational and time management skills.
- Ability to quickly learn new applications and processes and put them into practical use.
- Possess creative problem-solving skills and take responsibility to resolve customer situations.
- Leverage extensive knowledge of policies and tools to guide team direction and improvements
- Analyze information to solve ongoing problems and implements procedures and approaches to complete work
Pay range: $28.63/hour-$42.21/hour depending on experience and skill set
Benefits overview:
Salary ranges may be subject to geographic differentials
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Customer Relations and Sales Professional
Posted 4 days ago
Job Viewed
Job Description
At Humboldt Ford, we are a company that thrives due to people wanting to join our team and not for a job but a career. Current team members have stated that their role is "rewarding", it "gives new skills" and if you are focused and work hard you can "create success that changes your life". Humboldt Ford is the 6th dealership of 11 that was started due to the "promote from within and create successor" opportunities. Our roots are grown from investing in people that want to progress themselves all the while executing on our no pressure "No Problem" way of doing business. Not only can you gain success while contributing and growing a community but we have a small town feel that is like family atmosphere. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in a long term career, have the ability and desire to stay with it to success you may be what we are looking for. We offer on the job training with proven processes to best ensure your success.ResponsibilitiesNurture enriching relationships to build clientele for life.Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.Continuously develop product and sales acumen to become the vehicle authority. Know the in's and the out's of product offerings, optional packages, and the latest technologies.Perform high-quality, professional demonstrations of new/used vehicles.Follow-up with buyers to ensure successful referral business.Learn to overcome objections and thrive within sales situations.Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.Bring your 'A game' along with a positive attitude to work with you every single day.QualificationsAvailable to work flexible hours and weekendsSelf-starter mentality and ambitious spirit preferredReady to waste no time on learning new product in's and out's, eager to improvePhenomenal communication skills with customers and team membersProfessional, well-groomed personal appearanceClean driving record and valid driver's licenseWhat We Offer Promising sales process training with no pressure buying techniqueMedical, Dental & Vision Insurance 401K Plan Paid time off and vacationGrowth opportunities Paid TrainingEmployee vehicle purchase plansLong term job securityHealth and wellness Discounts on products and servicesWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, st
Customer Relations Representative - State Farm Agent Team Member
Posted 3 days ago
Job Viewed
Job Description
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
As a Customer Relations Representative - State Farm Agent Team Member with Valauna Knight-Brown - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Seeking Currently Licensed Applicants Only
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Customer Relations Representative - State Farm Agent Team Member
Posted 4 days ago
Job Viewed
Job Description
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
As a Customer Relations Representative - State Farm Agent Team Member with Kerry Gulino - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our office is located in Southwest Las Vegas.
- Our office is open 8:30 - 5:30.
- We currently have 10 team members at our agency.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Customer Relations Representative - State Farm Agent Team Member
Posted 4 days ago
Job Viewed
Job Description
Location: Tropicana or Fort Apache, Las Vegas
Schedule: 4-8 hrs/day, 35 days/week (MonFri)
Compensation: Competitive hourly rate + performance bonus
Role Overview
- Client-focused service: Ensure customers understand their coverage and stay protected
- Support role with impact: Assist licensed agents by gathering forms, sending reminders, and maintaining client relationships
- Flexible work & purpose: Feel the satisfaction of helping clients stay protected while on a convenient schedule
- Field calls and greet clients professionally
- Send renewal/payment reminders and process documentation
- Assist with support tasks and ensure clients coverage aligns with their needs
- Coordinate with the team to close gaps in protection
- Licensed in Property/Casualty Insurance (or willing to quickly obtain)
- Detail-oriented, friendly, reliable
- Comfortable with technology and communication
- Able to commit to consistent daily hours
- Flexible schedule with part-time hours
- Competitive pay + bonuses tied to client satisfaction
- Licensing support provided
- Potential for future role growth
- Progressive career path: Start on sales floor, grow into management, and potentially agency ownership
- Supportive environment: Coaching, licensing help, ongoing training
- Incentives: Regular bonus competitions, team trips, performance recognition
- Brand strength: Backed by State Farm resources and Ryan Janet Insurances strong reputation in Nevada, California, Arizona, and Utah
Ready to Grow With Us?
Apply now at or call/text . Choose the role that fits your ambition and lets build something great together!
#J-18808-Ljbffr
Customer Relations Representative - State Farm Agent Team Member
Posted 4 days ago
Job Viewed
Job Description
Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent
Customer Relations Representative - State Farm Agent Team MemberJoin to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent
Responsive recruiter
Benefits
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Signing bonus
- Training & development
- Vision insurance
Job Description: As a Customer Relations Representative - State Farm Agent Team Member, you will be part of a collaborative team focused on reshaping the way insurance is approached. We're seeking individuals who are tech-savvy, socially connected, and eager to make a meaningful impact. Your responsibilities will include:
- Engaging with potential clients through various channels, including social media and digital platforms.
- Educating younger demographics on the importance of insurance and tailoring solutions to their unique needs.
- Leveraging modern sales techniques and technology to reach and exceed sales targets.
- Participating in ongoing training programs to stay updated on industry trends and product knowledge.
- Building a personal brand within the community through networking and events.
- Enthusiastic and self-motivated with a passion for sales.
- Excellent communication skills, especially in the digital space.
- Tech-savvy and comfortable using social media platforms for networking and lead generation.
- Ability to adapt to a fast-paced and evolving work environment.
- Eagerness to learn and grow within the insurance industry.
- High school diploma or equivalent; college degree is a plus.
- Previous sales experience or a strong desire to pursue a career in sales.
- Familiarity with social media platforms and digital communication tools.
- A positive and proactive attitude towards challenges.
- Willingness to obtain relevant insurance licenses (training will be provided).
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
Bree Buckles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Compensation: $40,000.00 - $0,000.00 per year
My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Las Vegas, NV And Help Customers With Their Insurance And Financial Services Needs, Including
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Insurance
Referrals increase your chances of interviewing at State Farm Agent by 2x
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#J-18808-LjbffrCustomer Relations Representative - State Farm Agent Team Member
Posted 4 days ago
Job Viewed
Job Description
Location: Tropicana or Fort Apache, Las Vegas
Schedule: 4-8 hrs/day, 3-5 days/week (Mon-Fri)
Compensation: Competitive hourly rate + performance bonus
Role Overview
- Client-focused service: Ensure customers understand their coverage and stay protected
- Support role with impact: Assist licensed agents by gathering forms, sending reminders, and maintaining client relationships
- Flexible work & purpose: Feel the satisfaction of helping clients stay protected while on a convenient schedule
- Field calls and greet clients professionally
- Send renewal/payment reminders and process documentation
- Assist with support tasks and ensure clients' coverage aligns with their needs
- Coordinate with the team to close gaps in protection
- Licensed in Property/Casualty Insurance (or willing to quickly obtain)
- Detail-oriented, friendly, reliable
- Comfortable with technology and communication
- Able to commit to consistent daily hours
- Flexible schedule with part-time hours
- Competitive pay + bonuses tied to client satisfaction
- Licensing support provided
- Potential for future role growth
- Progressive career path: Start on sales floor, grow into management, and potentially agency ownership
- Supportive environment: Coaching, licensing help, ongoing training
- Incentives: Regular bonus competitions, team trips, performance recognition
- Brand strength: Backed by State Farm resources and Ryan Janet Insurance's strong reputation in Nevada, California, Arizona, and Utah
Apply now at or call/text . Choose the role that fits your ambition and let's build something great together!
Compensation: $18.00 - $24.00 per hour
Do you strive to set yourself apart from all the others?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Ryan Janet - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 2007.
- We currently have 7 team members at our agency.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Golden Triangle
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Customer Service
Posted 4 days ago
Job Viewed
Job Description
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic