Client Services Coordinator

38018 Cordova, Tennessee Banfield

Posted today

Job Viewed

Tap Again To Close

Job Description

Client Service Coordinator

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities and Tasks

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles

  • Quality The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency We use resources to the full, waste nothing and do only what we can do best.
  • Freedom We need freedom to shape our future; we need profit to remain free.

Hiring Qualifications / Competencies

Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening

Functional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management

Capabilities and Experience (Can Do)

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Attitudes (Will Do)

  • Initiative shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Special Working Conditions

  • Ability to work at a computer for long periods of time.
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The noise level in the work environment is moderately high.
  • Requires sufficient ambulatory skills in order to perform duties while at hospital.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

Experience, Education and/or Training

  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

We Are a Drug-Free, Smoke-Free, Equal Opportunity Employer

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

The pay range for this role is $15.00 - $18.69 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:

  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
View Now

Client Services Analyst

37544 Memphis, Tennessee Intellivo

Posted today

Job Viewed

Tap Again To Close

Job Description

Client Services Analyst

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology and unmatched access to TPL data, Intellivo accelerates the identification of reimbursement opportunities while completely eliminating the need to fill information gaps through ineffective and burdensome outreach to plan members. With a 25-year history of excellence, Intellivo proudly serves more than 200 of the country's largest health plans.

Role Summary

As a Client Services Analyst, you will play a pivotal role in ensuring exceptional client experiences while driving data-backed insights that optimize account performance. You will manage client relationships, provide strategic recommendations, and leverage data analysis forecasting to enhance outcomes.

To thrive in this role, you should have strong analytical and strategic thinking skills, a passion for solving complex problems, and the ability to present data-driven insights. If you enjoy collaborating across teams, managing multiple priorities, and making an impact, this role is for you!

Location

This role is an on-site position in Memphis, TN.

Responsibilities
  • Analyze and monitor client accounts to assess performance trends and forecast future outcomes.
  • Develop and present data-driven insights and reports to optimize client success.
  • Collaborate with internal teams to ensure client accounts meet and exceed performance goals.
  • Serve as a strategic advisor and primary point of contact for client needs and escalations.
  • Lead client meetings to discuss account performance, recommend improvements, and address inquiries.
  • Act as a liaison between clients and internal teams to drive efficiency and innovation.
  • Become a subject matter expert in healthcare revenue recovery and payment sourcing.
  • Assist in onboarding new clients, ensuring seamless implementation and account setup.
  • Maintain and organize client-specific contracts, reports, and documentation.
  • Support ad-hoc reporting and marketing initiatives tailored to client and company needs.
Why Work for Intellivo?
  • Work with an Amazing Team We call ourselves Intellivators!
  • Comprehensive Benefits Package Medical, Dental, & Vision Coverage
  • Industry-Leading Health & Wellness Perks
  • 401(K) Retirement Plan with Company Contributions
  • Generous Paid Time Off to Recharge and Thrive
  • Opportunities for Growth in a Fast-Paced, Innovative Environment
  • And More!
Qualifications
  • Bachelor's degree preferred (or equivalent experience).
  • Experience in healthcare, client services, or data analysis preferred.
  • Strong analytical and problem-solving abilities with a strategic mindset.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Detail-oriented with strong organizational and time-management skills.
  • Proficiency in Microsoft Excel, Word, and other MS applications.

*Benefit Recovery Group has been renamed Intellivo.

View Now

Client Services Coordinator

37544 Memphis, Tennessee Banfield

Posted today

Job Viewed

Tap Again To Close

Job Description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Client Service Coordinator

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

ESSENTIAL RESPONSIBILITIES AND TASKS

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.
THE FIVE PRINCIPLES
  • Quality - The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency - We use resources to the full, waste nothing and do only what we can do best.
  • Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES

Leadership
•Customer Focus
•Peer Relationships
•Integrity & Trust
•Action Oriented
•Listening

Functional
•Preventative care and OWPs
•Communication Skills
•Client Service Skills
•Priority Setting
•Time Management

CAPABILITIES AND EXPERIENCE (CAN DO)
  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
  • Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence - Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
  • Ability to work at a computer for long periods of time.
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The noise level in the work environment is moderately high.
  • Requires sufficient ambulatory skills in order to perform duties while at hospital.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

The pay range for this role is

$15.00 - $18.69 Hourly

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:
  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
  • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
  • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
  • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
  • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
  • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
  • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
  • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
  • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
  • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
  • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
  • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
  • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
  • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
  • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
  • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
  • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*


Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
View Now

Client Services Coordinator

38111 Memphis, Tennessee Banfield Pet Hospital

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
+ Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
+ Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
+ Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
+ Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
+ Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
+ Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
+ Conduct administrative functions as necessary.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership- Customer Focus- Peer Relationships- Integrity & Trust- Action Oriented- Listening
Functional- Preventative care and OWPs- Communication Skills- Client Service Skills- Priority Setting- Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
+ Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
+ Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
+ Ability to work at a computer for long periods of time.
+ Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
+ Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
+ The noise level in the work environment is moderately high.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
+ High School Diploma or equivalent preferred.
+ Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
+ One year related experience required with customer service preferred.
+ Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
View Now

Client Services Specialist - Marketing

37544 Memphis, Tennessee Vets Hired

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

About the job Client Services Specialist - Marketing About the Role:This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposals, presentation, and communication materials and coordinating the distribution of internal and external marketing information.What Youll Do:Capture documentation to complete voucher forms and process Brokers commission payments.Support Sales team members in the implementation of business strategies.Perform client property tours, resolve client issues, and reply to client pricing inquiries.Assist in the strategy and creation of marketing particular properties.Serve as a point of contact for the sales team for information requests.May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals.Develop comparable market analyses and targeted mailing lists.Maintain and update marketing database systems, intranet, and external website.Collect and analyze data to identify and address sophisticated problems. May recommend new techniques.Impact own team and other teams whose work activities are relatable.Suggest improvements to processes to increase the efficiency of the team objectives.Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.Comprehend instructions, communications, and memos and ask questions to ensure comprehension; write routine reports and correspondence.What Youll Need:High school diploma required3 years in an administrative role working with professionals2 years in the Real Estate industryActive state real estate license preferredAbility to present information to a large group of employeesAbility to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysisMust know how to abstract a lease; requires knowledge of financial terms and conceptsRequires sophisticated detailed and quantitative skillsExperience with Microsoft Office Suite, internet research and web publishing skills, and ability to edit basic templates in PowerPoint and/or InDesignAbility to thrive in a fast-paced environment of continuous change

View Now

Client Services Specialist - Marketing

37544 Memphis, Tennessee CBRE

Posted today

Job Viewed

Tap Again To Close

Job Description

About the Role:

This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposal, presentation, and communication materials and coordinating the distribution of internal and external marketing information.

What You'll Do:

  • Capture documentation to complete voucher forms and process Brokers commission payments.
  • Support Sales team members in the implementation of business strategies.
  • Perform client property tours, resolve client issues, and reply to client pricing inquiries.
  • Assist in the strategy and creation of marketing particular properties.
  • Serve as a point of contact for the sales team for information requests.
  • May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.
  • Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals. Develop comparable market analyses and targeted mailing lists.
  • Maintain and update marketing database systems, intranet, and external website.
  • Collect and analyze data to identify and address sophisticated problems. May recommend new techniques.
  • Impact own team and other teams whose work activities are relatable.
  • Suggest improvements to processes to increase the efficiency of the team objectives.
  • Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.
  • Comprehend instructions, communications, and memos and ask questions to ensure comprehension, write routine reports and correspondence.
What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • High school diploma required
  • 3 years in an administrative role working with professionals
  • 2 years in the Real Estate industry.
  • Active state real estate license preferred.
  • Ability to present information to a large group of employees.
  • Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis. Must know how to abstract a lease. Requires knowledge of financial terms and concepts.
  • Requires sophisticated detailed and quantitative skills.
  • Experience with Microsoft Office Suite, internet research and web publishing skills and ability to edit basic templates in Power Point and/or InDesign.
  • Ability to thrive in a fast-paced environment of continuous change.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
View Now

FHNF CLIENT SERVICES ANALYST

37544 Memphis, Tennessee First Horizon

Posted today

Job Viewed

Tap Again To Close

Job Description

FHN Financial Client Services Analyst

The Client Services Analyst is responsible for providing first and second level technical support for FHN Financial employees who rely on information technology to perform their jobs and maintain competitive advantage.

The successful candidate will possess a thorough working knowledge of current desktop applications (Windows, Office, Internet browsers, etc.), hardware, virus protection, PowerShell, Windows security procedures along with a general knowledge of networking, and mobile devices in a structured corporate environment.

The Client Services Analyst is a part of the FHNF Information Technology Client Services team and works closely with IT infrastructure administrators, among others, to ensure a highly available and highly responsive systems environment for FHN Financial, an energetic and fast-paced leader in financial markets.

FHN Financial Environment

FHN Financial is headquartered in Memphis, Tennessee, with Regional Offices across the United States.

FHNF has invested in Information Technology to provide superior service to our customers, who are primarily financial institutions and portfolio managers. In this professional environment, FHNF leverages technology and our proprietary systems for competitive advantage. As a prominent member of the financial community nationwide, FHNF is committed to best practices and regulatory compliance in systems design, availability, security and reliability.

Areas of Specific Responsibility

The FHNF Client Services Analyst provides first and second level support such as assistance and problem resolution with desktop systems and applications, file access, password lockouts and resets, file restorations from backup, security issues, permissions, e-mail issues, network connectivity, internet issues, printer issues, workstation support and mobile wireless device support.

In addition to these support activities, Client Services personnel may participate in IT projects, equipment and client moves and changes, application rollout, security-focused projects, equipment build and deployment, and other special activities. Client Services personnel may also conduct training sessions for FHNF employees. Occasional after-hours project work and routine on-call support will be required.

The candidate must be capable and willing to learn applications specific to the financial industry and many applications proprietary to FHNF. The person in the position of Client Services Analyst will need to grow progressively in the areas of technical proficiency and responsibility.

Qualifications:

A B.S. in Computer Science, Information Systems or other qualifying discipline is preferred. In addition, two years of experience in IT with demonstrated success in client-level problem resolution and working with customers is required.

The successful candidate will be a strong team player and will possess excellent written and oral communication skills with the ability to communicate with all levels of personnel. An attitude of commitment to customer service is required. In addition, the candidate will need the ability to lift 50-pound equipment and to position self to move technology as required.

The candidate must have demonstrated the capability of working well under pressure as well as the ability to organize and prioritize tasks to handle multiple projects simultaneously. The Client Services Analyst will work independently or as a part of a team under general supervision. The successful candidate will thrive in a high-energy, closely-knit, professional team environment with a commitment to the organization and delivering excellence for the firm.

About Us First Horizon Corp. , with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

View Now
Be The First To Know

About the latest Customer service representatives Jobs in Memphis !

Client Services Specialist - Marketing

38111 Memphis, Tennessee CBRE

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Client Services Specialist - Marketing
Job ID
219990
Posted
07-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Marketing, Sales Support
Location(s)
Memphis - Tennessee - United States of America
**About the Role:**
This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposal, presentation, and communication materials and coordinating the distribution of internal and external marketing information.
**What You'll Do:**
+ Capture documentation to complete voucher forms and process Brokers commission payments.
+ Support Sales team members in the implementation of business strategies.
+ Perform client property tours, resolve client issues, and reply to client pricing inquiries.
+ Assist in the strategy and creation of marketing particular properties.
+ Serve as a point of contact for the sales team for information requests.
+ May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.
+ Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals. Develop comparable market analyses and targeted mailing lists.
+ Maintain and update marketing database systems, intranet, and external website.
+ Collect and analyze data to identify and address sophisticated problems. May recommend new techniques.
+ Impact own team and other teams whose work activities are relatable.
+ Suggest improvements to processes to increase the efficiency of the team objectives.
+ Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.
+ Comprehend instructions, communications, and memos and ask questions to ensure comprehension, write routine reports and correspondence.
**What You'll Need:**
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ High school diploma required
+ 3 years in an administrative role working with professionals
+ 2 years in the Real Estate industry.
+ Active state real estate license preferred.
+ Ability to present information to a large group of employees.
+ Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis. Must know how to abstract a lease. Requires knowledge of financial terms and concepts.
+ Requires sophisticated detailed and quantitative skills.
+ Experience with Microsoft Office Suite, internet research and web publishing skills and ability to edit basic templates in Power Point and/or InDesign.
+ Ability to thrive in a fast-paced environment of continuous change.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Why CBRE?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
View Now

FHNF CLIENT SERVICES ANALYST

38111 Memphis, Tennessee First Horizon Bank

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

**Description**
The Client Services Analyst is responsible for providing first and second level technical support for FHN Financial employees who rely on information technology to perform their jobs and maintain competitive advantage.
The successful candidate will possess a thorough working knowledge of current desktop applications (Windows, Office, Internet browsers, etc.), hardware, virus protection, PowerShell, Windows security procedures along with a general knowledge of networking, and mobile devices in a structured corporate environment.
The Client Services Analyst is a part of the FHNF Information Technology Client Services team and works closely with IT infrastructure administrators, among others, to ensure a highly available and highly responsive systems environment for FHN Financial, an energetic and fast-paced leader in financial markets.
**FHN Financial Environment**
FHN Financial is headquartered in Memphis, Tennessee, with Regional Offices across the United States.
FHNF has invested in Information Technology to provide superior service to our customers, who are primarily financial institutions and portfolio managers. In this professional environment, FHNF leverages technology and our proprietary systems for competitive advantage. As a prominent member of the financial community nationwide, FHNF is committed to best practices and regulatory compliance in systems design, availability, security and reliability.
**Areas of specific responsibility**
The FHNF Client Services Analyst provides first and second level support such as assistance and problem resolution with desktop systems and applications, file access, password lockouts and resets, file restorations from backup, security issues, permissions, e-mail issues, network connectivity, internet issues, printer issues, workstation support and mobile wireless device support.
In addition to these support activities, Client Services personnel may participate in IT projects, equipment and client moves and changes, application rollout, security-focused projects, equipment build and deployment, and other special activities. Client Services personnel may also conduct training sessions for FHNF employees. Occasional after-hours project work and routine on-call support will be required.
The candidate must be capable and willing to learn applications specific to the financial industry and many applications proprietary to FHNF. The person in the position of Client Services Analyst will need to grow progressively in the areas of technical proficiency and responsibility.
**Qualifications:**
A B.S. in Computer Science, Information Systems or other qualifying discipline is preferred. In addition, two years of experience in IT with demonstrated success in client-level problem resolution and working with customers is required.
The successful candidate will be a strong team player and will possess excellent written and oral communication skills with the ability to communicate with all levels of personnel. An attitude of commitment to customer service is required. In addition, the candidate will need the ability to lift 50-pound equipment and to position self to move technology as required.
The candidate must have demonstrated the capability of working well under pressure as well as the ability to organize and prioritize tasks to handle multiple projects simultaneously. The Client Services Analyst will work independently or as a part of a team under general supervision. The successful candidate will thrive in a high-energy, closely-knit, professional team environment with a commitment to the organization and delivering excellence for the firm.
**About Us**
**First Horizon Corp. (NYSE: FHN)** , with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ( .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Corporate Diversity Commitment:**
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
**Follow Us**
Facebook ( formerly Twitter
LinkedIn ( ( Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
View Now

Client Services Specialist - Marketing

Memphis, Tennessee Vets Hired

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

About the Role:

This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposals, presentation, and communication materials and coordinating the distribution of internal and external marketing information.

What Youll Do:
  • Capture documentation to complete voucher forms and process Brokers commission payments.

  • Support Sales team members in the implementation of business strategies.

  • Perform client property tours, resolve client issues, and reply to client pricing inquiries.

  • Assist in the strategy and creation of marketing particular properties.

  • Serve as a point of contact for the sales team for information requests.

  • May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.

  • Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals.

  • Develop comparable market analyses and targeted mailing lists.

  • Maintain and update marketing database systems, intranet, and external website.

  • Collect and analyze data to identify and address sophisticated problems. May recommend new techniques.

  • Impact own team and other teams whose work activities are relatable.

  • Suggest improvements to processes to increase the efficiency of the team objectives.

  • Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.

  • Comprehend instructions, communications, and memos and ask questions to ensure comprehension; write routine reports and correspondence.

What Youll Need:
  • High school diploma required

  • 3 years in an administrative role working with professionals

  • 2 years in the Real Estate industry

  • Active state real estate license preferred

  • Ability to present information to a large group of employees

  • Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis

  • Must know how to abstract a lease; requires knowledge of financial terms and concepts

  • Requires sophisticated detailed and quantitative skills

  • Experience with Microsoft Office Suite, internet research and web publishing skills, and ability to edit basic templates in PowerPoint and/or InDesign

  • Ability to thrive in a fast-paced environment of continuous change


Apply Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Representatives Jobs View All Jobs in Memphis