564 Customer Service Representatives jobs in Tucson

As a Client Services Specialist, you will be at the forefront of handling a high volume of inbound calls, ensuring exceptional care for customers with existing loans. This role requires individuals with experience in billing, banking, and call center environments, along with strong computer skills.

Responsibilities:

• Receive and respond to customer inquiries by phone.
• Assist with ACH setups and cancellations.
• Process payments, adjustments, and credits.
• Handle mail correspondence.
• Assist customers in logging onto the payment portal.
• Calculate loan payments.

Essential Skills:

• 2+ years of experience in a call center environment.
• Proficiency in navigating computer software, internet, and applications.
• Strong customer service skills.
• Office 365 proficiency.
• Ability to handle high volume inbound calls, ideally 80+ calls per day.

Additional Skills & Qualifications:

• Bilingual in Spanish is a significant advantage.
• Experience in banking, loans, or mortgage is beneficial.
• Excellent communication skills and a passion for helping people.
• Ability to learn quickly and multitask.
• Punctuality and good attendance.

Why Work Here?

Join a dynamic and growing company with over 20 years of experience in mortgage and auto loan servicing, managing a diverse portfolio. Enjoy a supportive work environment with twice-a-month office lunches, monthly incentives like gift card drawings, and annual reviews for pay increases. Benefit from comprehensive health, dental, and vision coverage, a 401k plan, and generous PTO, which increases with tenure.

Work Environment:

The role is entirely office-based, with a structured training schedule that includes two weeks in a classroom setting followed by a week in a training pod on the floor. Permanent schedules will be assigned based on business needs, typically Monday through Friday between 7 am and 5 pm.

Job Type & Location:

This is a Contract to Hire position based out of Tucson, Arizona.

Pay and Benefits:

The pay range for this position is $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave).

Application Deadline:

This position is anticipated to close on Sep 16, 2025.

Job Description

As a Client Services Specialist, you will be at the forefront of handling a high volume of inbound calls, ensuring exceptional care for customers with existing loans. This role requires individuals with experience in billing, banking, and call center environments, along with strong computer skills.

Responsibilities

• Receive and respond to customer inquiries by phone.
• Assist with ACH setups and cancellations.
• Process payments, adjustments, and credits.
• Handle mail correspondence.
• Assist customers in logging onto the payment portal.
• Calculate loan payments.

Essential Skills

• 2+ years of experience in a call center environment.
• Proficiency in navigating computer software, internet, and applications.
• Strong customer service skills.
• Office 365 proficiency.
• Ability to handle high volume inbound calls, ideally 80+ calls per day.

Additional Skills & Qualifications

• Bilingual in Spanish is a significant advantage.
• Experience in banking, loans, or mortgage is beneficial.
• Excellent communication skills and a passion for helping people.
• Ability to learn quickly and multitask.
• Punctuality and good attendance.

Why Work Here?

Join a dynamic and growing company with over 20 years of experience in mortgage and auto loan servicing, managing a diverse portfolio. Enjoy a supportive work environment with twice-a-month office lunches, monthly incentives like gift card drawings, and annual reviews for pay increases. Benefit from comprehensive health, dental, and vision coverage, a 401k plan, and generous PTO, which increases with tenure.

Work Environment

The role is entirely office-based, with a structured training schedule that includes two weeks in a classroom setting followed by a week in a training pod on the floor. Permanent schedules will be assigned based on business needs, typically Monday through Friday between 7 am and 5 pm.

Job Type & Location

This is a Contract to Hire position based out of Tucson, Arizona.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tucson,AZ.

Application Deadline

This position is anticipated to close on Sep 16, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Laboratory Client Services Representative is responsible for working cooperatively with Clinical staff and patients promoting professional and respectful interactions. Serves as an informational representative of clinical departments providing Laboratory information in response to patient and Clinical laboratory practices and inquiries while maintaining laboratory documents and ensuring quality control.

Serves as an informational representative of clinical departments providing laboratory related information in response to patient and Clinical laboratory practices and inquiries.

Consults with physicians with regard to test results, technical issues, etc.

Provides an efficient and efficacious liaison between testing departments, results, reference laboratories, and shipping departments.

Researches, resolves and documents specimen or testing issues and communicates to customers as needed.

Acts as resource for customers, providing test information, results, ordering instructions in HIS.

Act as liaison with reference lab for all customer service issues.

Ensures that patient's specimen rejections, Quality Not Sufficient (QNS), and Duplicate Patient Record, are communicated to the client in a timely manner.

Telephones STAT. ASAP, routine and critical test results, and other confidential information to authorized individuals.

Handles incoming and outgoing telephone calls; exercises judgment as to urgency or other nature of calls and directs them to appropriate client or personnel.

Performs office functions such as filing, copying, faxing, and distribution of laboratory documents.

Processes, checks, and maintains various laboratory records and data.

Logs or enters laboratory results, ensuring appropriateness of values sent by the reference laboratory, as compared to QA/QC ranges.

Assists with training of assigned personnel.

Resolves problem specimens according to specific requirements.

Searches and/or retrieves mislabeled, quantity-not-sufficient, or unlabelled specimens.

Enters and retrieves data utilizing knowledge of various computer software packages.

Operates a personal computer, calculator, fax machine, copy machine or related office machinery in performing assigned duties.

Adheres to TMC organizational and department-specific safety, confidentiality, values policies and standards.

Performs related duties as assigned.

Education: High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience.

Experience: Six (6) months customer service experience required. Laboratory experience preferred.

Licensure or Certification: None required.

Knowledge, Skills and Abilities:

• Must have the ability to interact effectively and professionally with providers & patients.
• Knowledge of lab test and orders.
• Effective verbal and written communications, especially listening skills.
• Advanced computer skills.
• Must have the ability to multitask.
• Knowledge of office management best practices.
• Skill is customer service protocol in person and via telephone.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to prepare routine reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives, and the general public.
• Ability to add and subtract two-digit numbers; ability to read a clock and accurately document time.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

• Leads and manages IT operations by overseeing planning, implementation, resource allocation, and daily functions to meet operational needs and strategic goals of the department and City.

• Supervises and develops staff, providing coaching, training, workload management, performance evaluations, conflict resolution, and fostering a productive work environment.

• Directs and manage projects by setting timelines, approving plans, resolving issues, ensuring timely completion, and maintaining project reporting and communication.

• Collaborates with stakeholders and vendors, build effective relationships with internal departments and external partners, ensure adherence to contracted agreements, and advising leadership on IT matters and initiatives.

• Evaluates and improves IT processes, reviewing systems and workflows, recommending optimizations, facilitating cross-functional discussions, and adapting to organizational change.

• Oversees budgeting and contract management, assisting with budget development, monitoring expenditures, and ensuring contracted services meet City and departmental requirements.

• Performs all other duties and tasks as assigned.

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

• Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
• Process orders, update customer accounts, and ensure accurate records in internal systems.
• Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

• Paid training to obtain your insurance license
• Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
• Full time hours. 40-hour work week
• Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
• Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
• Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
• Referral Program. We have one of the most lucrative referral programs around.
• Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

• Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
• Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
• Sales experience: Minimum 6 months in a sales role
• Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
• Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
• Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

• Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
• Process orders, update customer accounts, and ensure accurate records in internal systems.
• Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

• Paid training to obtain your insurance license
• Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
• Full time hours. 40-hour work week
• Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
• Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
• Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
• Referral Program. We have one of the most lucrative referral programs around.
• Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

• Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
• Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
• Sales experience: Minimum 6 months in a sales role
• Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
• Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
• Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.