1392 Customer Service jobs in Alexandria

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT*
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT*
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

• Provide Personalized Assistance: Engage with customers via voice, email, and chat channels to offer tailored support for purchasing prescription medications, food, supplements, and vitamins. Exceed customer expectations by delivering a compassionate and personalized experience.
  
• Drive Sales and Loyalty: Recommend products based on individual customer needs, clearly communicating their benefits, and asking insightful questions to understand their requirements. Highlight services to build long-term customer loyalty.
  
• Relationship Building: Develop lasting relationships with new and existing customers by maintaining consistent, personalized communication. Keep customers informed about recent purchases, upcoming sales events, and new products and services.
  
• Become a Product Expert: Stay informed about the products that are being sold. Use this knowledge to educate customers, inspire purchases, and help them choose the best options.
  
• Enhance Skills & Professional Growth: Embrace a growth mindset by actively seeking feedback and continuously improving sales techniques and customer service skills. Foster your professional development to stay at the forefront of the industry.
  
• Problem-Solving & Issue Resolution: Apply your problem-solving abilities to thoroughly research and resolve any concerns or issues customers may have regarding products, orders, or services.
  
• Provide Exceptional Customer Support: Demonstrate professionalism, empathy, and patience in every interaction. Show a genuine commitment to providing the best care and support for customers, ensuring a positive experience.
  

• Passion for pets and their health and wellness
  
• Excellent communication skills, with the ability to engage with customers through voice, email, and chat channels
  
• Strong problem-solving abilities with a customer-first mindset
  
• Ability to build long-lasting relationships with customers
  
• Knowledge or willingness to learn about pet health, wellness products, and services
  
• Previous experience in customer service or retail (preferred, but not required)
  

• Provide administrative assistance to support the service team
• Support the complete repair process including vehicle intake, opening repair orders, coordinating with the shop, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service follow-up issues
• Excellent customer service skills
• Maintain open communication with technicians, management team and customers regarding job status
• Occasional driving is required

• Competitive compensation package, DOE
• Monthly performance incentives
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family-owned business

• Excellent medical, dental, & vision coverage
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Paid Holidays

The team is responsible for supporting the technology infrastructure of district offices across the country. To enhance the delivery of high-quality customer service and streamline administrative processes, this effort aims to provide dedicated support in coordinating technology-related site visits. The objective is to facilitate effective communication and coordination between staff and external technology vendors, ensuring timely and efficient execution of services.

The scope includes the coordination of site visits for technology vendors performing services such as internet installations, structured cabling, and site surveys.

Requirements/Experience:

• US Citizenship
• Experienced in coordinating high-speed internet and VoIP installations in secure government facilities, including those within the legislative branch
• 2+ years of experience in customer service or administrative support role.
• Strong organizational skills with the ability to manage multiple tasks, requests, and deadlines concurrently.
• Excellent verbal and written communication skills to effectively interact with internal teams and external vendors.
• Experience with Remedy or similar ticketing and incident management systems.
• Fundamental understanding of Network and Technology Infrastructure components, including internet connectivity, structured cabling, and site survey processes.
• High attention to detail with strong documentation and record-keeping practices.
• Ability to work collaboratively within a team-oriented environment and engage professionally with a diverse range of stakeholders.

• Serve as the first point of contact for incoming service requests related to district office technology installations.
• Coordinate and schedule site visits between district office staff and technology vendors (e.g., ISPs, cabling contractors).
• Use Remedy ticketing software to create, manage, and close support tickets accurately and timely.
• Maintain clear, professional, and timely communication with internal HIR teams, district office staff, and external vendors.
• Document all interactions, updates, and scheduling details within appropriate systems to ensure full traceability.
• Track and follow up on pending requests to ensure resolution and closure.
• Assist with updating internal tracking systems and documentation related to vendor activities.
• Provide regular status reports or updates to supervisors and project leads as needed. ?

PRIMARY ROLE

Day-to-day maintenance of Commercial Accounts and support to Account Managers. Including but not limited to:

• Processing of endorsements
• Distribution of policy documents
• Processing of any renewals as assigned
• Overall support to Account Manager
• Supports and incorporates company mission and core values into daily activities
• Works as a team member to achieve department goals and overall company goals
• Consistently reports to work on time and prepared to preform duties of position

QUALIFICATIONS & EDUCATION

Appropriate state license(s). Minimum 3 years insurance brokerage or equivalent experience. Completion of insurance designation (s) preferred.

• Two-year associate college degree required; four-year college degree preferred
• Knowledge of all lines of commercial insurance
• Thorough knowledge of brokerage operations including procedures, commercial lines endorsement processing, agency management system, and applicable insurance laws/codes
• Experience and expertise in operating in electronic environment; excellent
• automation skills, including MIS, Outlook, Word, Excel, document management software, carrier proprietary systems, and phone systems
• Familiarity with risk assessment and risk management techniques
• Excellent time management, organizational and verbal and written communication skills
• High degree of self-motivation and self-direction
• Possesses a supportive and responsive manner with internal and external customers
• Has the ability to perform multiple tasks in complex working environment accurately and efficiently

DUTIES

• Support Account Managers through servicing of existing customers
• Receive, Review, and Process policy change requests as received
• Receive, Review, and Process any renewals as assigned
• Maintain MIS client files and ensure proper documentation, by processing all policies, endorsement changes, invoices, certificates of insurance, documentation, activities, etc., according to agency procedures, and within agency timelines as assigned
• Respond to client inquiries, incoming e-mail, mail, and company requests in accordance with agency guidelines
• Review all items to be processed, to insure items were received as ordered.
• Prepare billing following agencys credit and collections policies
• Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins
• Participate in any special projects at managements request
• All additional duties as assigned

• Customer service
• Handling customer complaints and escalations
• Completing sales using our current POS
• Be able to provide product knowledge
• Assisting with maintaining sales targets

• Dedicated career paths for all positions.
• We believe in promoting from within, there are opportunities to move to different areas of the company

• Positive attitude
• High school diploma or GED
• Friendly and helpful personality
• A willingness to learn and grow

U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.

Position Type: Full-Time
Average Hours: 32-40 hours per week
Starting Wage: $20.50 per hour
Wage Increases: Year 2 - $1.00 Year 3 - 21.50 Year 4 - 21.50 Year 5 - 22.50

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
Provide exceptional customer service, assisting customers with their shopping experience
Collaborate with team members and communicate clearly to the store management team
Provide feedback to management on all products, inventory losses, scanning errors, and general issues
Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy
Adheres to cash policies and procedures to minimize losses
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Other duties as assigned

Physical Demands:

Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
Must be able to perform duties with or without reasonable accommodation

Qualifications:

You must be 18 years of age or older to be employed for this role at ALDI
Ability to provide prompt and courteous customer service
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler
Ability to perform general cleaning duties to company standards
Ability to interpret and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
Meet any state and local requirements for handling and selling alcoholic beverages

Education and Experience:

High School Diploma or equivalent preferred
Prior work experience in a retail environment preferred
A combination of education and experience providing equivalent knowledge

ALDI offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, eligible employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.