257 Customer Service jobs in Aliquippa
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
**Location: Pittsburgh, PA**
**Timing: 8am to 8pm CT (8-hour shifts Mon - Fri)**
**Duration: 3 + FTE Possibility**
**Job Description:**
Assisting members with their pharmacy benefit plans via incoming phone calls. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities
**Responsibilities:**
+ Handel high volume of Inbound and Outbound Calls
+ Communication with the provider and member regarding their prior authorization/ PBM/ Medicare.
+ Review and process prior authorization requests by collecting necessary clinical and insurance documentation, ensuring all required information is accurate and complete for insurance approval.
**Skills:**
+ Prior Authorization
+ Inbound and outbound call
+ Customer support
+ Knowledge of Medicare and Medicaid
+ PBM
**Experience:**
+ 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)
+ Computer proficiency in Windows-based applications
**Education:**
+ High School Diploma/ GED
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
Job Opening: Customer Service Representative - Canonsburg, PA
Join a dynamic team supporting landowners and building strong relationships across the energy industry!
Location: Canonsburg, PA
Schedule: Monday-Friday, 8:00 AM-4:30 PM (Hybrid: 3 days in-office, 2 days remote)
Training: Mandatory 6-week in-person training
About the Role
We're seeking a Customer Service Representative to support landowners across various business areas.
This role involves cross-departmental collaboration, document management, and inquiry resolution.
You'll play a key part in maintaining strong relationships with interest partners and industry peers.
Key Responsibilities
+ Scan and upload documents into internal systems
+ Create and manage Salesforce accounts and cases
+ Prepare and mail Change of Address and ACH forms
+ Process new and updated owner account data
+ Answer calls on the Owner Relations hotline
+ Investigate discrepancies in payments, interests, and settlements
+ Calculate decimal interests (e.g., working interest, net revenue interest, NPRI, overriding interests, TIK)
+ Analyze leasehold HBP status using GIS maps and tools
+ Review lease documents for terms, royalty percentages, deductions, and pricing
+ Support legal department with claims and civil matters
+ Assist with other Land Department tasks as needed
Qualifications & Skills
+ 0-2 years of administrative/customer service experience
+ High school diploma or GED required
+ Strong relationship-building and communication skills
+ Ability to remain calm and professional under pressure
+ Team-oriented with a proactive and adaptable mindset
+ Excellent organizational and problem-solving abilities
+ Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and CRM platforms
Pay and Benefits
The pay range for this position is $19.05 - $20.33/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Canonsburg,PA.
Application Deadline
This position is anticipated to close on Oct 14, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Enter and process orders based on customers' purchase orders and historical data (orders entered via EDI and manually).
+ Source products from various suppliers; offer replacement options with specifications.
+ Expedite orders to ensure timely delivery.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Provide back-up support to inside sales team, as needed.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-MB1
Customer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Job Description
Position involves supporting landowners across various business areas, collaborating with different departments to address issues, manage document control, and respond to inquiries. This role is integral in creating and maintaining strong relationships with interest partners and industry peers.
Responsibilities
+ Scan documents into the internal database as needed.
+ Create and monitor Salesforce accounts and cases.
+ Prepare and mail Change of Address and ACH forms.
+ Process new and revised owner account data.
+ Answer incoming calls on the Owner Relations hotline.
+ Research owner inquiries related to discrepancies in payments, interests, and settlements.
+ Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK).
+ Analyze data to confirm leasehold HBP status using GIS Maps and other tools.
+ Review lease documents to confirm lease terms, royalty percentage, gas price, deductions, and market enhancement.
+ Provide assistance to the legal department to resolve claims and civil matters.
+ Handle other Land Department responsibilities as assigned.
Essential Skills
+ 0-2 years of commensurate experience in administrative roles with customer service focus.
+ High school diploma or GED.
+ Ability to build strong relationships and excellent communication skills, both oral and written.
+ Ability to manage stressful situations to a positive outcome.
+ Professional demeanor with proven ability to work in a team environment across cross-functional teams.
+ Self-motivated with the ability to adapt and work under pressure.
+ Ability to prioritize workflow based on specific deadlines.
+ Demonstrated ability to positively influence peers to accomplish organizational goals.
+ Excellent organizational, communication, and problem-solving skills.
+ Proficient computer skills, including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications.
Work Environment
The work schedule is Monday to Friday, 8am-4:30pm with a 30-minute lunch break. The role offers a hybrid work environment with 3 days in the office and 2 days remote, located in Canonsburg, PA. A mandatory in-person training of 6 weeks is required.
Pay and Benefits
The pay range for this position is $19.05 - $20.33/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Canonsburg,PA.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Customer Service Representative
Posted 13 days ago
Job Viewed
Job Description
Job Description
The Owners Relation Agent I position involves supporting landowners across various business areas, collaborating with different departments to address issues, manage document control, and respond to inquiries. This role is integral in creating and maintaining strong relationships with interest partners and industry peers.
Responsibilities
+ Scan documents into the internal database as needed.
+ Create and monitor Salesforce accounts and cases.
+ Prepare and mail Change of Address and ACH forms.
+ Process new and revised owner account data.
+ Answer incoming calls on the Owner Relations hotline.
+ Research owner inquiries related to discrepancies in payments, interests, and settlements.
+ Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK).
+ Analyze data to confirm leasehold HBP status using GIS Maps and other tools.
+ Review lease documents to confirm lease terms, royalty percentage, gas price, deductions, and market enhancement.
+ Provide assistance to the legal department to resolve claims and civil matters.
+ Handle other Land Department responsibilities as assigned.
Essential Skills
+ 0-2 years of commensurate experience in administrative roles with customer service focus.
+ High school diploma or GED.
+ Ability to build strong relationships and excellent communication skills, both oral and written.
+ Ability to manage stressful situations to a positive outcome.
+ Professional demeanor with proven ability to work in a team environment across cross-functional teams.
+ Self-motivated with the ability to adapt and work under pressure.
+ Ability to prioritize workflow based on specific deadlines.
+ Demonstrated ability to positively influence peers to accomplish organizational goals.
+ Excellent organizational, communication, and problem-solving skills.
+ Proficient computer skills, including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications.
Additional Skills & Qualifications
+ Oil and Gas background is highly preferred.
+ Diploma required, no degree needed.
Work Environment
The work schedule is Monday to Friday, 8am-4:30pm with a 30-minute lunch break. The role offers a hybrid work environment with 3 days in the office and 2 days remote, located in Canonsburg, PA. A mandatory in-person training of 6 weeks is required.
Job Type & Location
This is a Contract position based out of Canonsburg, Pennsylvania.
Pay and Benefits
The pay range for this position is $19.05 - $20.33/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Canonsburg,PA.
Application Deadline
This position is anticipated to close on Oct 2, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Customer Service Representative
Posted 13 days ago
Job Viewed
Job Description
Job Description
The Owners Relation Agent I position involves supporting landowners across various business areas, collaborating with different departments to address issues, manage document control, and respond to inquiries. This role is integral in creating and maintaining strong relationships with interest partners and industry peers.
Responsibilities
+ Scan documents into the internal database as needed.
+ Create and monitor Salesforce accounts and cases.
+ Prepare and mail Change of Address and ACH forms.
+ Process new and revised owner account data.
+ Answer incoming calls on the Owner Relations hotline.
+ Research owner inquiries related to discrepancies in payments, interests, and settlements.
+ Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK).
+ Analyze data to confirm leasehold HBP status using GIS Maps and other tools.
+ Review lease documents to confirm lease terms, royalty percentage, gas price, deductions, and market enhancement.
+ Provide assistance to the legal department to resolve claims and civil matters.
+ Handle other Land Department responsibilities as assigned.
Essential Skills
+ 0-2 years of commensurate experience in administrative roles with customer service focus.
+ High school diploma or GED.
+ Ability to build strong relationships and excellent communication skills, both oral and written.
+ Ability to manage stressful situations to a positive outcome.
+ Professional demeanor with proven ability to work in a team environment across cross-functional teams.
+ Self-motivated with the ability to adapt and work under pressure.
+ Ability to prioritize workflow based on specific deadlines.
+ Demonstrated ability to positively influence peers to accomplish organizational goals.
+ Excellent organizational, communication, and problem-solving skills.
+ Proficient computer skills, including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications.
Additional Skills & Qualifications
+ Oil and Gas background is highly preferred.
+ Diploma required, no degree needed.
Work Environment
The work schedule is Monday to Friday, 8am-4:30pm with a 30-minute lunch break. The role offers a hybrid work environment with 3 days in the office and 2 days remote, located in Canonsburg, PA. A mandatory in-person training of 6 weeks is required.
Job Type & Location
This is a Contract position based out of Canonsburg, Pennsylvania.
Pay and Benefits
The pay range for this position is $19.05 - $20.33/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Canonsburg,PA.
Application Deadline
This position is anticipated to close on Oct 8, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Customer Service Representative

Posted 15 days ago
Job Viewed
Job Description
Location: Bridgewater, New Jersey
Type: Contract To Hire
Responsibilities:
Responsible for day-to-day Customer Service activities, including ensuring all customer needs, questions and requirements are being met in a complete, accurate and timely manner, and supporting the outside sales team to help ensure departmental success.
+ Responsible for the complete order entry process:
+ Entry of customer purchase orders and reviews for accuracy of pricing/delivery dates/item/customer location
+ Review of EDI's to ensure accuracy
+ Review and address all order discrepancy prior to release
+ Release and transmit orders to warehouse for processing
+ Issuance of return material authorizations
+ Collaborate with 3PL to ensure on time delivery of customers' orders
+ Assist customers with inquiries and provide relevant information pertaining to product availability, shipping dates, tracking information and verifying orders
+ Resolve all issues related to purchase orders; track and expedite orders as required
+ Assist in coordinating activities associated with a new product award (discounts, committed delivery dates, etc.)
+ Communicate backorders statuses and reports as required to customers, or in response to specific inquiries from a customer or a sales representative
+ Manage and maintain all departmental files and records, including customer account set up information for all direct accounts
+ Knowledge of key customer accounts' operations and their required portals
+ Maintain and load customer pricing in accordance with departmental procedures
+ Direct customer complaints and reported adverse events in accordance with departmental procedures
+ Support the outside sales teams by fulfilling requested actions
+ Function as a liaison between internal departments and external customers, centralizing all contact and information flow
+ Back-up other positions within the department and assist in special projects as assigned
Requirements:
+ BA/BS degree
+ Requirement of 1-2 years in a Customer Service or Sales & Marketing environment; pharmaceutical experience required
+ May accept additional related work experience in lieu of BA/BS degree
+ Proficient in MS Office Suite
+ Familiar with a variety of sales and marketing concepts, practices and procedures
+ Must be capable of problem solving, prioritizing with little direct supervision and adapting in a fast-paced environment
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #558-Scientific
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Customer Service Representative

Posted 15 days ago
Job Viewed
Job Description
**Healthcare Customer Service Representative (Onsite)**
Are you passionate about delivering exceptional customer service and helping patients navigate their healthcare needs? Join our team as a Customer Service Representative, where you'll provide professional, courteous support for patient and insurance inquiries through phone, email, and in person. You'll also play an active role in maintaining patient accounts, ensuring accuracy, and supporting quality control efforts.
**Starting at $16.00 per hour**
**Responsibilities**
**Key Responsibilities:**
- Professionally answer, forward, and log incoming calls as directed by the Central Business Office (CBO) Manager or Supervisor.
- Understand insurance and patient responsibilities related to account balances and billing.
- Resolve verbal and written patient account inquiries and escalate complex issues to Leads, Accounts Receivable, or supervisors when necessary.
- Accurately process patient payments and apply them to accounts.
- Manage and forward incoming mail following department protocols.
- Document all communication related to patient accounts in the billing system.
- Collaborate with other departments to address and resolve account inquiries effectively.
- Provide feedback on changes in payer plans, contracts, or billing information to the CBO team.
- Maintain strict compliance with HIPAA regulations.
- Assist with additional tasks as assigned when not managing inbound calls.
**Qualifications**
**Required Qualifications:**
+ High school diploma or GED.
+ Minimum of one year of customer service experience.
**Preferred Qualifications:**
+ Proficiency with computer systems, including Windows-based technologies.
+ Experience in a call center or phone-based role.
+ Familiarity with medical billing, insurance processes, or healthcare front desk operations.
+ Strong problem-solving skills with the ability to work independently.
+ Excellent interpersonal, verbal, and written communication skills.
+ Ability to handle challenging situations with professionalism and positivity.
+ Experience managing sensitive information discreetly and securely.
**Working Conditions/Physical Demands:**
+ Office environment with extended periods of sitting.
+ Ability to lift up to 35 lbs.
**Why Join Us?**
At Select Medical, we value work-life balance and provide our employees with the resources to thrive both professionally and personally:
+ Comprehensive paid orientation program.
+ Generous Paid Time Off (PTO) and Extended Illness Days (EID).
+ Health, dental, vision, and prescription insurance, plus life insurance.
+ 401(k) retirement plan with company match.
+ Consistent Monday through Friday schedule, 8:30 AM to 5:00 PM, with no required weekends.
**Join a Diverse and Inclusive Workplace**
Select Medical is dedicated to creating an environment that celebrates diversity and inclusion. We are proud to be an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, national origin, citizenship, age, gender, sexual orientation, marital status, disability, veteran status, or any other characteristic protected by law.
If you're ready to make a difference in patients' lives while building a rewarding career, apply today!
**Additional Data**
**Diversity, Equity & Inclusion**
_Equal Opportunity Employer/including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _ _
**Experience (Years)** _1_
**Category** _Corporate - Central Billing Office_
**Street Address** _400 Technology Drive_
Customer Service Representative

Posted 15 days ago
Job Viewed
Job Description
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.
Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!
Schedule/Hours
- Monday thru Friday 7:45AM-9PM
- Saturdays and Sundays 7:45AM -5PM
- FT - 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.
- 90 Day Training Period in which your schedule will be Monday - Friday 7:45AM-5PM (Full Time only)
Primary Responsibilities:
Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer's needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center's Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer's needs and providing appropriate offerings.
Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.
Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the "voice of the customer" by submitting feedback.
Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School Diploma or GED
College a plus
Requirements
Special Skills Required to Perform the Primary Responsibilities of this Position:
Excellent communication skills, both written and verbal
Excellent customer service skills Detail-oriented
Ability to work and multi-task in a fast-paced environment Ability to use general office equipment
Ability to use a personal computer and job-related software MS Word (intermediate level a plus)
MS Excel (intermediate level a plus)
MS Outlook (experience a plus)
Additional skills:
CRM experience a plus
Workday experience a plus
Relationship management software experience a plus
Customer facing experience a plus
Softphone/Mitel experience a plus
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Pharmacy Customer Service Representative
Posted today
Job Viewed
Job Description
Position : Pharmacy Customer Service Rep.
Location : Robinson Township, PA (Pittsburgh)
Shift : Listed BELOW
Pay Rate : $19/hr-$20/hr
REQUIRED SKILLS AND EXPERIENCE
- High School Diploma or GED
- 1 year of customer service or inbound call experience
- Medical or Pharmacy industry knowledge
- Strong communication written and verbally
JOB DESCRIPTION
A closed door pharmacy is looking to hire a Pharmacy Customer Support Coordinator to join the team. This individual would be performing patient outreach to conduct patient enrollment, benefits coordination, financial assistance and insurance verification. This role is heavily focused on customer support with patients, providers, and insurance customers. This role is fully onsite Monday through Friday with 1 Saturday shift a month.
SHIFT OPTIONS:
12 PM – 8 PM EST, Monday - Friday EST (fixed shift)
OR
1 PM – 9 PM EST, Monday - Friday EST (fixed shift)
All shifts require a rotational Saturday shift 9 AM - 5 PM EST
There will be a required shift during the 8-week training period of 10 AM - 6 PM EST