337 Customer Service jobs in Alvarado

Adecco is hiring immediately for a **Supplier Specialist (Customer Service Rep)** with a local client in **Ft. Worth, TX!** Apply now if you meet the qualifications listed below!
+ **Pay:** $20.00/hr
+ **Shift/Hours: Hybrid (work location) - Monday - Friday 8:30am - 5:00pm**
The role of the Supplier Specialist will play a crucial role in sourcing, analyzing, and interpreting data related to various supply chain activities. The Supplier Specialist will have a key role in our company's commitment to deepen its supply chain transparency. The Supplier Specialist will be responsible for collecting data on supply chain operations, analyzing the data to identify areas of supply chain operations to improve efficiency, and establishing and maintaining relationships with shippers, vendors, and our distribution partners.
**Responsibilities:**
+ Meeting stakeholders' demands for more product information.
+ Researching all incoming ASN issues.
+ Careful proofreading, fact-checking, and quality control of trace requests and other external communications.
+ Meeting all departmental service level agreements.
+ Maintaining clear communication and establishing strong relationships with vendors, stakeholders, and team members.
+ Following up with vendors in case of erroneous, incomplete, or missing data points.
+ Entering all escalations in the tracking system with accuracy and well-documented call notes.
+ Participating in business partner meetings or conference calls related to new process creation and existing process improvement.
+ Following documented procedures for all escalations.
+ Working with multiple computer applications.
+ Communicating and providing reporting around updates and sales reports to senior leaders across the DC network and other business partners.
+ Creating and updating knowledge articles related to Traceability, DSCSA processes.
+ Providing feedback to improve, modify, and streamline processes to address inefficiencies and control gaps that prevent an effortless customer experience.
+ Ensuring that service meets company's quality goals.
+ Operating in environments where accuracy, mindfulness, and initiative are essential to the effective delivery of your work.
+ Working with the training department to create and/or update training material for Back Office and other business units that we support.
+ Responsible for providing reporting to their management team and making recommendations on training and ways to reduce errors and volume.
+ Working with SAP, IT, Salesforce, and Service Now groups around system issues.
**Required Qualifications:**
- High school diploma or equivalent
- 2+ years of related Customer Service experience
+ HealthCare Experience a plus
+ Microsoft Office (Excel, Word, Outlook)
+ SAP ECC, Salesforce and Service Now (SNOW)
+ Excellent attendance record
+ Experience on ATTP, Fiori
+ Understanding of GS1 standards
**Critical Requirements:**
+ Able to work independently and drive results for customers.
+ Able to work effectively in a team environment, collaborating and ensuring open communication to achieve timely completion of all assigned tasks.
+ Able to prioritize and manage time effectively to meet various deadlines and customer expectations.
+ Experience and success with conflict resolution.
+ Strong critical thinking skills: able to analyze information provided, identify the root issue, and use resources appropriately to solve complex/escalated customer problems/questions in a timely manner.
+ Must have work schedule flexibility, Monday through Friday, between 6:30 AM (CT) and 6:00 PM (CT).
**Pay Details:** $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**What's Under the Hood**
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
**Responsibilities of the Job (Or Better Known as, Your Next Destination)**
Collect past due payments and negotiate payment plans while maintaining positive relationship with customers. Create long term solutions to help customers maintain the quality of their loan while meeting or exceeding production goals.
+ Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days).
+ Educate, negotiate with, and build relationships with customers to influence them to make needed payments.
+ Effectively navigate multiple systems to review account information, process payments and accurately notate accounts regarding contact.
+ Utilize company resources to assist customers who are unable to make timely payments on their account to get back on the path to ownership.
+ Contact, or attempt contact with, customers who are delinquent.
+ Monitor and ensure regular follow up on all loan repayment agreements and analyze all customer accounts, Oversee all overdue accounts with help of automate systems and computers.
+ Assist customers with debt repayment plans; including modifications and deferments, Listen to customer's story and determine if debt can be collected.
+ Utilize computer systems to handle skip tracing.
+ Maintain positive working relationships with the Loan Servicing team .
**Knowledge, Skills and Abilities (The Good Stuff)**
+ Must stay within Fair Debt Collections Practice Act guidelines on all communication with customers.
+ Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes, scripts, call flow, etc.
+ Must practice strict discretion when dealing with sensitive customer and account information.
+ Must be able to negotiate with customers, be familiar with and provide all applicable options and services available to them.
+ Must be able to stay calm during escalated calls and treat all customers respectfully and with empathy.
+ Must meet monthly Collection, Call Time, and Quality Assurance Goals.
**Requirements (What You Need to Get the Job Done)**
+ High School Diploma or GED.
+ 2+ years of experience in collections, customer service, sales or retail industry.
+ Background in Metrics and Analytics desirable.
+ Ability to pass a drug test and a background check.
**So What About the Perks? Perks matter**
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **Game Room.** Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Our client, a leading technology solutions provider, is seeking dedicated Customer Service Representatives to join their remote support team, servicing clients across the US, based out of **Fort Worth, Texas, US**. This role is crucial in ensuring customer satisfaction by providing timely and effective support for our product offerings. The Customer Service Representative will handle inbound customer inquiries via phone, email, and chat, troubleshoot technical issues, and guide customers through product features and functionalities. Responsibilities include maintaining accurate customer records, resolving customer complaints efficiently, escalating complex issues to appropriate departments, and contributing to the improvement of customer service processes. The ideal candidate possesses excellent communication skills, a patient and empathetic demeanor, and a strong aptitude for problem-solving. Prior experience in customer service, particularly in a technical support or call center environment, is highly advantageous. You should be comfortable working with various software applications and possess a strong understanding of common troubleshooting techniques. This position is fully remote, offering the flexibility to work from home while providing essential support to our valued customers. You will be a key point of contact, embodying our client's commitment to exceptional service and support.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide technical support and troubleshooting assistance for company products.
• Guide customers through product features, setup, and usage.
• Resolve customer complaints and issues effectively and efficiently.
• Escalate complex technical problems to senior support staff or relevant departments.
• Maintain accurate customer information and interaction logs in the CRM system.
• Adhere to service level agreements (SLAs) and company policies.
• Identify opportunities to improve customer service processes and product usability.
• Educate customers on product updates and new features.
• Contribute to team goals and uphold a high standard of customer satisfaction.

Qualifications:

• High school diploma or equivalent. Associate's or Bachelor's degree is a plus.
• Minimum of 1 year of experience in customer service, technical support, or a related role.
• Excellent verbal and written communication skills.
• Strong active listening and problem-solving abilities.
• Patience, empathy, and a customer-centric approach.
• Proficiency in using CRM software and helpdesk systems.
• Ability to multitask and manage time effectively.
• Comfortable working in a fast-paced, remote environment.
• Basic technical aptitude and ability to learn new software quickly.

Request Type:	StaffingPayroll-US
Labor Category:	Staffing & Payroll
Procurement Type:	Contingent Labor
Tax Work Location:	Fort Worth - Main
Status:	Open
Submitted:	7/21/2025 3:18:26 PM
Has Assignments:	No

Request:	Administrative - Customer Service Representative I
Qty:	1
Worker Sub-Type:	Contractor
Candidate Submission Limit Per Supplier:	2
Candidate Submission Limit Per Request:	0
Desired Start Date:	8/18/2025
Duration:	24 Months
Hrs/Wk:	40.00

Job Description:

Position Purpose: This position is part of the Facilities Service Center (FSC) and provides customer support to the global switchboard operation as well as the Facilities customer service work order request operation. This position would also assist with conducting customer service surveys to members of the Fort Worth campus regarding Facilities service requests as well as site services. This position plays an essential role in the customer service interface process as well as providing support for campus events and activities related to Facilities and site services. Major Accountabilities: • Monitor global switchboard line from 8am-5pm Monday - Friday • Answer inbound calls into the Facilities Service Center as well as the service request (work order) lines • Provide callers accurate and up to date information • Transfer calls in a timely and accurate manner • Assist in researching and updating FSC reference materials • Track daily call metrics, work orders and surveys • Assist with training new team members • Provide support to the Facilities event coordinator when needed Job Requirements: • Strong phone and verbal communication skills along with active listening skills • 3 or more years of call center support experience preferred • Proficiency with basic computer skills and software such as Microsoft Outlook, Office, Word, Excel and Teams • Strong time management and decision-making skills as well as attention to detail • Ability to multi-task and handle stressful situations and callers appropriately • Must possess positive attitude and work well in a team setting • Punctuality is essential • Able to handle high call volumes with a variety of customer requests or issues • Ability to support multiple areas of a group operation Background: • High School diploma or equivalent • 3+ years' experience in a call center and with data entry

Comments for Suppliers:

Attachment - 
     
 
Job Description: Facilities Service Center
    Customer Service Operator
Reports to: Supervisor, Facilities Service Center
 
Position Purpose:
This position is part of the Facilities Service Center (FSC) and provides customer support to the global switchboard operation as well as the Facilities customer service work order request operation. This position would also assist with conducting customer service surveys to members of the Fort Worth campus regarding Facilities service requests as well as site services. This position plays an essential role in the customer service interface process as well as providing support for campus events and activities related to Facilities and site services.
 
Major Accountabilities:

• Monitor global switchboard line from 8am-5pm Monday - Friday
• Answer inbound calls into the Facilities Service Center as well as the service request (work order) lines
• Provide callers accurate and up to date information
• Transfer calls in a timely and accurate manner
• Assist in researching and updating FSC reference materials
• Track daily call metrics, work orders and surveys
• Assist with training new team members
• Provide support to the Facilities event coordinator when needed

 
 
 
Job Requirements:

• Strong phone and verbal communication skills along with active listening skills
• 3 or more years of call center support experience preferred
• Proficiency with basic computer skills and software such as Microsoft Outlook, Office, Word, Excel and Teams
• Strong time management and decision-making skills as well as attention to detail
• Ability to multi-task and handle stressful situations and callers appropriately
• Must possess positive attitude and work well in a team setting
• Punctuality is essential
• Able to handle high call volumes with a variety of customer requests or issues
• Ability to support multiple areas of a group operation

 

• High School diploma or equivalent
• 3+ years' experience in a call center and with basic computer skills including data entry

 
 
 
 

**Overview**
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
**Responsibilities**
+ Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
+ Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
+ Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
+ Provide high levels of customer account management by properly setting up and maintaining account information and data
+ Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
+ Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
+ Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
+ May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .
**Qualifications**
+ Minimum of 3 years of experience in a customer service role
+ Minimum of a High School diploma or GED preferred
+ Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
+ Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, citizenship or immigration status, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ( )
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**Job Location** _US-TX-Fort Worth_
**Posted Date** _3 days ago_ _(8/20/2025 3:46 PM)_
**_Job ID_** _2025-16089_
**_Category_** _Customer Service_
**_Position Type_** _Part-time Regular_

**What's Under the Hood**
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
**Responsibilities of the Job (Or Better Known as, Your Next Destination)**
Collect past due payments and negotiate payment plans while maintaining positive relationship with customers. Create long term solutions to help customers maintain the quality of their loan while meeting or exceeding production goals.
+ Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days).
+ Educate, negotiate with, and build relationships with customers to influence them to make needed payments.
+ Effectively navigate multiple systems to review account information, process payments and accurately notate accounts regarding contact.
+ Utilize company resources to assist customers who are unable to make timely payments on their account to get back on the path to ownership.
+ Contact, or attempt contact with, customers who are delinquent.
+ Monitor and ensure regular follow up on all loan repayment agreements and analyze all customer accounts, Oversee all overdue accounts with help of automate systems and computers.
+ Assist customers with debt repayment plans; including modifications and deferments, Listen to customer's story and determine if debt can be collected.
+ Utilize computer systems to handle skip tracing.
+ Maintain positive working relationships with the Loan Servicing team .
**Knowledge, Skills and Abilities (The Good Stuff)**
+ Must stay within Fair Debt Collections Practice Act guidelines on all communication with customers.
+ Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes, scripts, call flow, etc.
+ Must practice strict discretion when dealing with sensitive customer and account information.
+ Must be able to negotiate with customers, be familiar with and provide all applicable options and services available to them.
+ Must be able to stay calm during escalated calls and treat all customers respectfully and with empathy.
+ Must meet monthly Collection, Call Time, and Quality Assurance Goals.
**Requirements (What You Need to Get the Job Done)**
+ High School Diploma or GED
+ 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
+ Contact center experience in the financial services industry preferred
+ Ability to pass a drug test and background check
+ Located on-site in our exciting contact center in Fort Worth, TX.
**Training**
+ The first 8 days of training will be Monday through Friday 8am - 5pm. After the 8 days, training will move to part time.
+ **Flexible** **part time** **schedule once training completed, with shifts from 9am - 1pm or 1pm - 5pm, with full Saturdays from 8am - 5pm.**
**So What About the Perks? Perks matter**
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **Game Room.** Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!