119 Customer Service jobs in Anniston

We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support throughout their insurance experience. You will handle inquiries, resolve issues, and ensure that our clients receive timely and accurate information regarding their insurance policies.

• Serve as the primary contact for client inquiries via phone, email, and other communication channels.
• Address and resolve client questions and concerns related to their insurance policies, coverage options, and billing.
• Provide clear and accurate information about policy details, claims procedures, and account status.
• Assist clients with policy changes, including updates to coverage, personal information, and billing details.
• Process policy endorsements, renewals, and cancellations in a timely and accurate manner.
• Coordinate with insurance carriers to ensure that client requests are handled efficiently.
• Guide clients through the claims process, including filing claims and providing necessary documentation.
• Follow up on claims status and provide clients with updates and resolutions.
• Work with claims adjusters and underwriters to facilitate prompt resolution of claims issues.
• Maintain accurate and up-to-date records of client interactions and transactions.
• Prepare and process correspondence, documentation, and reports as needed.
• Ensure compliance with company policies and regulatory requirements in all client interactions.
• Demonstrate a high level of professionalism and empathy in all client interactions.
• Resolve client complaints and issues in a constructive manner, aiming for positive outcomes.
• Continuously seek opportunities to improve the customer service experience and contribute to team success.
• Collaborate with other team members and departments to ensure a seamless client experience.
• Participate in team meetings and training sessions to stay informed about company updates and industry changes.
• Provide feedback and suggestions for improving processes and customer service practices.

• Previous experience in a customer service role, preferably within the insurance industry.
• Strong understanding of insurance products, policies, and terminology is a plus.
• Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally.
• Strong problem-solving skills and the ability to handle complex inquiries with patience and empathy.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• High level of attention to detail and accuracy in handling client information and transactions.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Communications, or related field preferred.
• Insurance licenses or certifications are a plus but not required; training will be provided. A successful candidate will be required to obtain licensure to remain employed.

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment with a focus on employee well-being and success.

Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to Kathy Vest, Customer Service Manager, at Please include "Customer Service Representative Application - (Your Name)" in the subject line. Candidates selected for an interview will be required to complete an aptitude assessment prior to an interview being scheduled.

Aligned Insurance is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Weekly Bonus Potential
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Weekly Bonus Potential
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise.

Responsibilities:

• Establish relationships with customers by communicating and resolving issues.
• Responsible for order entry and/or maintenance for assigned accounts.
• Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
• Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members.
• Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
• Reviews orders after shipment for billing accuracy and any quantity item errors.
• Manages the issuing of credits, return authorizations and pallet returns.
• Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
• Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
• Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
• Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
• Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
• Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
• Performs other duties as assigned.

Requirements:

• Associate or bachelors degree preferred but not required
• Manufacturing experience strongly preferred
• 1-3 years customer service experience required
• Microsoft Office Suite basic to above-average computer skills including Excel
• CRM experience preferred
• Ability to perform basic quantitative skills required,
• Ability to work with all areas of the business including plant and sales personnel.
• Professional verbal and written communication
• Strong customer service advocacy and problem-solving skills

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Benefits:

Not Applicable

• Superior Customer Service and Relationship Building
• Contacting & developing solutions with customers
• Accurately maintaining customer records
• Processing loan applications, customer payments, and loan closings
• Marketing & Solicitation
• General support of the office manager and other staff to reach performance goals

• Strong communication, organizational, and problem-solving skills.
• Prior Finance, Retail, or Sales experience.
• Ability to work beyond our standard weekday hours if necessary to meet business goals.
• Basic Computer Proficiency
• High school diploma or equivalent
• Valid driver's license, reliable personal transportation

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate tasks to ensure deadlines are met, manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, along with assist with processing returns and exchanges, support the preparation and delivery of goods or services, assist with organizing, stocking, and general upkeep, adapt to shifting priorities and business needs. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the. Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Respons Customer Service, Customer Service Representative, CSR, Store Manager, Representative, 2nd Shift, Retail