335 Customer Service jobs in Antioch
Customer Service Support
Posted today
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Description
Acara Solutions has a Hybrid - Customer Service Support in Livermore, CA for an semiconductor industry.
Duties:
Interacts with customers, company account team, and field service representatives to handle a variety of pre-sales and post-sales service functions for both domestic and international customers.
Engages in extensive direct customer interactions, responsible for processing customer orders in SAP with expediency and accuracy, including machine down orders, RMAs, exchanges, and service orders.
Responsible for order entry, validation, and monitoring orders to ensure they meet delivery schedules.
Experienced in outbound and reverse order processing.
Must be flexible to work weekends and holidays.
You will receive the following:
Pay: $35/hr
Shift Hours: Remote/ On-Site: on-site flex; Monday-Wednesday on-site & Thursday-Friday remote , 7 AM to 6 PM PST.
Job Requirements
Required Skills / Qualifications:
- 1-2 years of SAP order processing and call center experience.
- Must be highly responsible and able to follow through on tasks to completion.
- Clear and effective verbal and written communication.
- Flexible to handle different situations and work schedule.
- SAP knowledge
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Customer Service I
Posted 1 day ago
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**Location: 6465 National Drive Livermore CA 94550 (Onsite)**
**Max Pay Rate: $22-23/hr on W2**
**Description**
Job Description- Enrollment Services is responsible for assisting customers through the enrollment process. They will be the point of contact from the start of the account through the point of reviewing costs and service details with the customer until the customer is trained and becomes active.
Will be trained on the specific enrollment process, but having some previous benefit or enrollment experience is a plus.
Must have: Previous Customer service Experience, Will be Working over and on the Phone- Someone who can learn quickly and retain information.
Good phone etiquette and ability to multi task.
High Attention to Detail and good attendance is required
Candidates will interview onsite.
If selected, they will start as soon as screening have cleared.
Invalid date: follow up with Mgr regarding shortlisted candidates advised would like additional candidates to review before scheduling any interviews will release to all suppliers for additional candidates
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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