427 Customer Service jobs in Ashburn

Description
We are seeking a Customer Service Representative for our location in XXX, Virginia. This role will be based in the

TransdevinArlington, VAishiringaCustomerService Representativetoactasaliaisonforourcustomers,providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdevisproudto offer:
+ Competitivecompensationpackage ofminimum$25.00($2,000)-Maximum 27.50( 57,200)
Benefitsinclude:
+ Vacation:minimumoftwo(2)weeks
+ Sickdays:5days
+ Holidays:12 days;8 standard and 4floating
+ Otherstandardbenefits:401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, voluntary long-term disability)
Key Responsibilities:
+ Respondtocustomerinquiriesandconcernswithtimelyresponsesandaccurateinformationorredirecting to a supervisor.
+ Responsible for meet and greeting office visitors at front desk
+ Comprehensive understandingofpoliciesand procedures
+ Meetorexceedestablishedperformancerequirements.
+ Documenttripauthorizationsanddetailsincludingtransportationtype,pickuptimes,appointmenttimes and addresses.
+ Otherdutiesasrequired.
Qualifications:
+ HighSchoolDiploma,GEDorequivalent.
+ Computer literate
+ Excellentcustomerserviceskills.
+ Abilitytooperate standardtelephonesystem.
+ Mustbe able toworkshifts orflexible workschedulesasneeded.
+ SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.
PhysicalRequirements:
Theessentialfunctions ofthispositionrequiretheabilityto:
+ Workoutsideinvaryingtemperature,weather,andhumidityconditions-100%ofthejobisperformed outside, work alone and in remote locations.
+ Sitforextendedperiods (upto6-8hours perday);frequentlywalkforlongdistances andonpossible sloped ground or slippery and uneven surfaces
+ Pushandpullobjectsupto 50pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstandheavytrafficareaswhileperformingthedutiesof thejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes and noise.
Reasonable accommodations maybe made toenable individuals withdisabilities toperformthe essentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact
Drug-freeworkplace:
Transdevmaintainsadrug-free workplace.Applicantsmust:
+ BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).
+ Successfullypassa pre-employmentdrug screen.
AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportation systems, maintaintheirvehicleandfleets, and deliveron mobilitysolutions. Transdev
U.S.employsa teamof32,000across400locationswhilemaintainingmore than17,000vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev -themobilitycompany-empowers thefreedomtomoveeverydaythanks tosafe,reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedhereare representativeofthosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomes allqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, genderidentity, sexual orientation,religion or other legally protected status.
Thephysicaldemandsdescribedhereare representativeofthosethatmustbe metbyanemployeeto successfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy.
Job Category: Customer Service
Job Type: Full Time
Req ID: 5373
Pay Group: 2V9
Cost Center: 52752
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Description
We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. if you are looking to get your foot in the door with a great company this is the opportunity for you.
Responsibilities:
- Efficiently handle customer inquiries and resolve issues.
- Process customer credit applications with precision.
- Update and maintain accurate customer credit records.
- Handling mailings
- Follow up with customers regarding past due payments through phone calls and emails.
- Send reminders to customers about delinquent payments via email, voicemail, and mail.
- Perform data entry tasks to update customer accounts.
- Collaborate with the mortgage division, applying prior collections or banking experience as needed.
- Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.
- Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.
Requirements
- Minimum of 1+ years of office experience
- Proven expertise in delivering high-quality customer service.
- Exceptional attention to detail
- Proficiency in using Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Excellent communication skills, both verbal and written.
- Ability to handle difficult customer interactions with grace and professionalism.
- Willingness to work in a team-centered environment.
- Ability to multitask, prioritize, and manage time effectively.
- High school diploma or equivalent; higher education degree preferred.
Can start immediately.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Customer Service Representative - UniFirst
**Location:**
Manassas, Virginia
**Job ID**

UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand the company.At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off! We have an immediate opening and provideonthejobtraining.
**What** **you'll** **be doing:**
+ Assistcustomersbyanswering questions related to accounts, procedures, and servicesby telephone or email.
+ Provideexcellent customer service to both customers and UniFirstpersonnel.
+ Perform accounts receivable duties:calling on outstanding accounts,processing credits and exchanges,and resolving accountconflictsthrough UniFirst's escalation process.
+ Partner andprovideadministrative support to UniFirst's Sales Department.
+ Perform basic data entryand other administrativeduties.
**Qualifications**
**What** **we're** **looking for:**
+ 2yearsof Customer Service experiencein anadministrativesetting ispreferred.
+ Prior Accounts Receivable experienceishighlyencouraged.
+ High School diploma or GED equivalent isrecommended.
+ Verbal &writtencommunication skills: professional telephoneandemail etiquette.
+ Essentialskills:activelistener,responsive, andpersonable.
+ Computer skills: proficient knowledge of Microsoft Office products (i.e.Outlook, Excel, Word, TEAMS,etc)
+ Time management and organizational skills with attention to detail.
+ Acollaborative,team-player capable of workingindependently.
+ Problemsolverin adynamicenvironment.
+ Comfortable performingbasic mathematical skills (i.e.adding, subtracting, multiplying, dividing, etc.)
+ Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.
**What's** **in it for you?**
**Training** **:** We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential.You'llreceiveon-the-job training,robustonlinetraining modules through ourService Certificate Program - Customer Service Representative,and access to UniFirst's innovative training platform, The Learning Center.
**Career Mobility:** We'rea growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
**Community Culture:** Our unique community culture is what makes UniFirst an organization that stands out from the rest.
**Diversity:** At UniFirst,you'llfind an environment packed withdifferent cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
**Pay & Benefits:**
On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% EmployeeDiscount, Employee Referral Bonuses.
**About UniFirst**
The fabric of UniFirst is woven from itsvery uniquefamily culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a2 billion-dollarorganization. 
UniFirst is an international leader in the$18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an80-year oldcompany focused on annual growth,there'snever been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individualon the basis ofrace, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discriminationlaws
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

**Req ID:** RQ
**Type of Requisition:** SCA
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** NACI (T1)
**Job Family:** SCA
**Skills:**
Billing,Customer Service,Professional Etiquette
**Experience:**
0 + years of related experience
**Job Description:**
Do you enjoy providing excellent customer service? Is helping callers resolve their questions regarding insurance claims and how their Medicare benefits coordinate with other insurance coverage something you can do? If so, then GDIT is looking for candidates like you!
As a **Customer Service Representative** , you will respond to questions from customers regarding Coordination of Benefits, Medicare Secondary Payer claims, and billing questions within a fast-paced call center environment.
This role **starts October 6, 2025** **.** Operational hours of the call center are **6:50am - 7:15pm Monday through Friday.**
***This role is remote***
**GDIT OFFERS:**
+ **Extensive benefit package that starts day 1 of employment**
+ **No weekends**
+ **Generous PTO and holidays**
+ **401K matching**
+ **Comprehensive training and career growth**
**RESPONSIBLITIES:**
+ Provide knowledgeable responses to escalated, high priority, or supervisor calls in a courteous and professional manner.
+ Responsible for productivity, quality, and timeliness of work in the completion of program and department tasks and goals.
+ Assist with side-by-side mentoring for new employees during and after training as needed.
+ Assist in monitoring and analyzing quality of all department work and recommend actions for improvement.
+ Maintain up-to-date knowledge of COB, COB-R, and MSP regulations and policies as they apply to inquiries handled by the call center.
+ Assist in information reporting and development as needed.
+ Adhere to the Privacy Act and HIPAA laws and regulations as they relate to the confidentiality of information released.
+ Proofread documents for grammatical and correctness and adherence to standards and formats.
+ Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Training Specialist, Operations Representative, other Customer Service Reps, and other contractors and government personnel supporting the program.
+ Assume coordination responsibility for department in absence of supervisory staff.
+ Assist in the design, development, and writing of BCRC area processing procedures and maintain department records.
+ Cross-trained agents (Recovery/Data Collection) may be asked to process BIL emails, which involves following a step by step process to review the request, conduct necessary research and make valid updates to beneficiaries' records.
**REQUIRED SKILLS & EXPERIENCE:**
*** PLEASE NOTE: This position requires a Public Trust and involves performing work on a federal contract.** **Candidates must be able to pass a background check and drug test for all drugs prohibited under federal law.** ***
+ High School Diploma or GED required, with the ability to provide proof of diploma or GED
+ 6+ months of customer service/telemarketing/secretarial experience required
+ Must be able to type 20 WPM; 30 WPM preferred
+ Experience working with a PC and in a Windows environment is required
+ **Ability to be flexible to work** **any 8.5-hour shift** (30 minutes for lunch) between the hours of **6:50am - 7:15pm Monday through Friday** required
+ Flexibility to work some GDIT holidays and overtime required
+ Demonstrated ability to communicate in English effectively; both verbally and in writing is required
+ Must be within commuting distance to Las Cruces, NM and be able to be onsite for the first 8-12 weeks of training
+ Must be able to obtain a Public Trust clearance
**PREFERRED SKILLS & EXPERIENCE:**
+ Previous experience with medical claims and billing is preferred
+ 2+ years of progressively responsible work experience in a customer service, medical claims, call center, or a secretarial position is preferred
+ Proven ability to work effectively as a team member
+ Ability to organize simultaneous tasks for individual assignments and the workflow of others
+ Ability to prioritize and complete tasks to meet contract standards is required
+ Spanish fluency is a plus
#CSRforBCRC
#GDITFedHealthJobs
#GDITHealth
The likely salary range for this position is $43,888 - $0. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans

**Case Management Support Analyst I**
Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, Amentum supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. Amentum has a workforce of approximately 50,000 people in over 80 countries on all seven continents and is headquartered in Chantilly, VA.
If you are an experienced Case Management Analyst seeking a way to positively impact U.S. National Security, Amentum is looking for you to join our existing contract with the Transportation Security Administration (TSA)! We have full time positions supporting TSA's Springfield, VA facility for experienced Case Management Analysts who are excited about supporting TSA's role in supporting members of the public enrolling in TSA programs and those with questions about their interaction with TSA's vetting programs to ensure the Security of the nation's transportation systems.
The successful candidate will bring at least one year of experience managing queues in a call center environment. Work includes identifying, researching, and resolving questions/issues from applicants to TSA security programs including but not limited to the TSA PreCheck, and the Transportation Worker Identification Credential (TWIC) programs.
**Essential duties and responsibilities for the position include the following:**
+ Provide customer relationship management to program applicants including performing and conduct queue management based on cases received for vetting program populations including processing cases, emails, phone calls and develop associated queue reports.
+ Triage cases/tickets.
+ Complete case management actions according to customer procedures for various vetting program populations, including assisting in applicant information updates to include uploading documents, responding to inquiries and customer service tickets.
+ Maintain communication with customers and immediately report any issues or concerns to Program Leads.
+ Work efficiently in a hybrid role from home/office while staying on task.
+ Perform customer service tasks (e.g., answering telephone calls, typing, filing, scanning, faxing, copying, & correspondence management).
+ Respond to telephone calls, email, and personnel requests for TSA application support according to customer procedures.
+ Document, track, and monitor customer problems to ensure a timely resolution.
+ Use Microsoft Office suite to perform job duties.
+ Apply internet skills to perform searches and navigate within web sites and other legal research sites as required.
+ Apply effective listening, customer service, and problem resolution skills.
+ Courteously handle unsatisfied customers.
+ Responds to and diagnose problems through discussion with users.
+ Ensure a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps.
+ Recommend systems modifications to reduce user problems.
**Minimum Experience, Education and Licensure:**
+ Bachelor's degree (BA or BS)
**The Basic Qualifications for this position are as follows:**
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
1+ years' experience in:
+ Supporting a call center/case management environment providing Tier II or Tier III support to address issues escalated from lower levels.
+ Handling customers
+ Experience supporting TSA or another Federal Agency is desired but not required.
**Minimum Knowledge, Skills and Abilities:**
+ Computer skills required: Experience using Microsoft Calendar/Outlook, Word, Excel, PowerPoint and Adobe Acrobat.
+ Express and exchange ideas clearly in the English language, written and verbal
+ Ability to work effectively and efficiently in a team environment and relate well to others
+ Ability to show initiative and commitment to the company's goals
+ Ability to readily adapt to changing requirements
+ Strong commitment to performing and producing at the highest level of quality at all times
+ Ability to manage individual workflow effectively
+ Ability to communicate clearly and effectively with coworkers both in written and verbal communications
+ Positive attitude focused on customer satisfaction
+ Attention to detail
+ Ability to relate to others in a friendly, courteous, and business-like manner
**Physical Demands:**
+ While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects office equipment; use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to Lift up to 20 pounds, bend, reach, carry, stoop, kneel, climb, etc.
**Work Environment:**
+ This position is performed in a traditional office environment.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

**Description**
The Digital Modernization Sector has an opening for a Computer Operator/Tier 1 Customer Service Representative.
Position requires shift flexibility to support 8am - 8pm on Monday through Friday (a 8x5 day operation) with expanded weekend operations in September and October.
The Computer Operator/ Tier 1 Customer Service Representative (CSR) will be experienced representative responsible for answering Tier 1 customer inquiries. CSR will:
+ Provide Tier 1 service desk support for insurance issuers, Agents and Web brokers, CMS/CCIIO application users, Health Insurance Exchanges and state agencies based on Inquiries are received via phone, 1-855-CMS-1515 ( ), or email, .
+ Provide