Customer Service Representative

94199 San Francisco, California Coup D'Etat, Inc.

Posted today

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Job Description

We are seeking a customer service professional with an excellent track record of order expediting and customer care. This highly organized individual will work from our San Francisco gallery, and will be responsible for order expediting and CS in multiple COUP D’ETAT locations.

Responsibilities

  • Processing customer orders via the ERP system, creating purchase orders and payment confirmation documents
  • Ensure all order details are reviewed and finalized including drawings for approval and product specifications  
  • Maintain accurate order status, lead-time and order delivery reports
  • Liaise with line and artist vendors on a daily basis to ensure timely completion of all orders
  • Coordinate and/or track all shipping logistics for completed orders
  • Ensure customer and product related service issues are documented, resolved and completed to an exemplary conclusion
  • Demonstrate a high level of knowledge and product information for all COUP D’ETAT representative brands


Qualifications

  • 3 to 5+ years of experience in an industry related customer experience or expediting role
  • Hands on experience with ERP software (Proficient in Netsuite or Salesforce a plus)
  • Proficient in Word and Excel
  • Highly proficient email correspondence and communication skills
  • Ability to quickly and accurately process high volumes of transactions
  • Ability to effectively manage rapidly changing priorities without compromising quality or thoroughness
  • Proactive problem solving skills and initiative
  • Proven methods of effective follow-up to creating trust and strong relationships with customers and vendors
  • Must respond well under pressure in a fast paced environment
  • Ownership and pride in your performance and its impact on a company's success
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Customer Service Representative

94527 Concord, California U-Haul International, Inc

Posted today

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Job Description

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

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Customer Service Representative

94501 Alameda, California City of Alameda (California)

Posted today

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Job Description

The City of Alameda is looking to fill one (1) full-time Customer Service Representative position with Alameda Municipal Power. Under general supervision, provides effective customer service for all customers by utilizing excellent, in-depth knowledg Customer Service, Customer Service Representative, Representative, Processing, Utility, Retail, Computer

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Customer Service Representative

94024 Los Altos, California Third Party CS

Posted today

Job Viewed

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Job Description

Customer Service Representative

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties And Responsibilities

  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
View Now

Customer Service Representative

94527 Concord, California Mr Electric

Posted today

Job Viewed

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Job Description

As a CSR at Mr. Electric. As a Customer Service Representative, you are a key member of our team. You'll be the first point of contact that customers have with us and shape the customer's perception of Mr. Electric from the beginning. Here are the pr Customer Service Representative, Customer Service, Representative, Customer Experience, Retail

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Customer Service Representative

94087 Sunnyvale, California Third Party CS

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties And Responsibilities

  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
View Now

Customer Service Representative

94563 Orinda, California Third Party CS

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties And Responsibilities

  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
View Now
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Customer Service Representative

94199 San Francisco, California COUP D'ETAT INC

Posted today

Job Viewed

Tap Again To Close

Job Description

We are seeking a customer service professional with an excellent track record of order expediting and customer care. This highly organized individual will work from our San Francisco gallery, and will be responsible for order expediting and CS in multiple COUP DETAT locations.

Responsibilities

  • Processing customer orders via the ERP system, creating purchase orders and payment confirmation documents
  • Ensure all order details are reviewed and finalized including drawings for approval and product specifications
  • Maintain accurate order status, lead-time and order delivery reports
  • Liaise with line and artist vendors on a daily basis to ensure timely completion of all orders
  • Coordinate and/or track all shipping logistics for completed orders
  • Ensure customer and product related service issues are documented, resolved and completed to an exemplary conclusion
  • Demonstrate a high level of knowledge and product information for all COUP DETAT representative brands

Qualifications

  • 3 to 5+ years of experience in an industry related customer experience or expediting role
  • Hands on experience with ERP software (Proficient in Netsuite or Salesforce a plus)
  • Proficient in Word and Excel
  • Highly proficient email correspondence and communication skills
  • Ability to quickly and accurately process high volumes of transactions
  • Ability to effectively manage rapidly changing priorities without compromising quality or thoroughness
  • Proactive problem solving skills and initiative
  • Proven methods of effective follow-up to creating trust and strong relationships with customers and vendors
  • Must respond well under pressure in a fast paced environment
  • Ownership and pride in your performance and its impact on a company's success
View Now

Customer Service Representative

94568 Dublin, California U-Haul International, Inc

Posted today

Job Viewed

Tap Again To Close

Job Description

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

View Now

Customer Service Representative

94803 El Sobrante, California Third Party CS

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Job Duties And Responsibilities
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
  • MUST RESIDE IN CALIFORNIA
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
View Now

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