1118 Customer Service jobs in Bayonne

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Description for Internal Candidates

Customer Service Representative

Onsite in Newark, NJ

Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.

What you get:

• Full-time Employment with Benefits day one including paid Holidays.
• $6.50/hr
• Bilingual in Spanish 17.50/hr
• Paid Training
• Great Work Environment

Requirements:

• Must be at least 18 years of age or older.
• Must have a High School Diploma, or equivalent.
• Must be able to submit to a background check and drug test.
• Must be able to work 10:15am to 7:15pm any day of the week

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing:

• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
• Identify customer needs to ensure the customer is provided complete and accurate information.
• Process required transactions via mainframe or web-based applications.
• Submit research requests in a concise yet accurate manner.
• Maintain a thorough knowledge of the company and client programs, policies, and technology.
• Communicate effectively in a warm and empathetic manner.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
• Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have:

• The ability to convey complex information in clear and concise terms to ensure customer understanding.
• Strong work ethic.
• Effective and accurate written and verbal communication skills.
• Effective problem-solving skills.
• Customer Service Experience.
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best solution for their issue
• Are excited by innovative technology
• Provide calm conflict resolution and problem solving for frustrated customers
• Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
• Can commit to 100% attendance for three to five weeks of paid training

Join a rapidly growing organization that can support your career goals

Apply Today!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. 0/hr.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent's ADAAA Accommodation Policy.

Title: Customer Service Rep

Location: Port Washington NY (Remote)

Duration: 90 day to start with

Shift: 8am – 5pm

Details:

We are seeking tech support candidates for our customer.

We lean more towards candidates with technical skills related to electrical issues and the ability to communicate troubleshooting steps.

We prefer applicants who have relevant knowledge or experience, whether from previous roles in IT support or first-level help desk positions.

Additionally, customer service experience is highly desired, whether face-to-face or over the phone, so candidates should be comfortable communicating in writing.

GENERAL FUNCTION

The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner.

The Customer Service Representative uses knowledge of Client’s products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.

MAJOR DUTIES AND RESPONSIBILITIES

Answers incoming calls and processes orders.

Resolves customer complaints, troubleshoots issues to determine best path for resolution.

Correctly documents customer interactions and tracks call types.

Maintains support service levels and upholds Client’s Customer Service standards.

Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.

Takes inbound phone calls for up-to 90% of assigned shift.

Performs all other duties as assigned.

BASIC QUALIFICATIONS

• High school diploma

• 1+ year(s) of experience working in customer service, hospitality or call center environment

• Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice

• Strong verbal and written communication skills

• Demonstrated listening and comprehension skills

• A clear team player with strong interpersonal skills

• Ability to maintain composure when dealing with difficult customer situations

• Excellent time management skills – must be able to prioritize tasks efficiently

• Strong PC skills including MS Office; Word and Excel

• Ability to navigate information systems and internet

PREFERRED QUALIFICATIONS

• Higher education degree

• Previous experience using SAP

• Previous experience in the optical industry, full knowledge of Client's optical products and a strong command of the industry language

• Bilingual French

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Customer Service Representative

Onsite in Newark, NJ

Hourly rate $16.50/hr, which may be below your state's minimum wage.  Please take this into consideration when applying.

What you get:

• Full-time Employment with Benefits day one including paid Holidays.
• $6.50/hr
• Bilingual in Spanish 17.50/hr
• Paid Training
• Great Work Environment

Requirements:

• Must be at least 18 years of age or older.
• Must have a High School Diploma, or equivalent. 
• Must be able to submit to a background check and drug test.
• Must be able to work 10:15am to 7:15pm any day of the week

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing: 

• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
• Identify customer needs to ensure the customer is provided complete and accurate information.
• Process required transactions via mainframe or web-based applications.
• Submit research requests in a concise yet accurate manner.
• Maintain a thorough knowledge of the company and client programs, policies, and technology.
• Communicate effectively in a warm and empathetic manner.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
• Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have:  

• The ability to convey complex information in clear and concise terms to ensure customer understanding.
• Strong work ethic.
• Effective and accurate written and verbal communication skills.
• Effective problem-solving skills.
• Customer Service Experience.
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best solution for their issue 
• Are excited by innovative technology 
• Provide calm conflict resolution and problem solving for frustrated customers 
• Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers 
• Can commit to 100% attendance for three to five weeks of paid training 

Join a rapidly growing organization that can support your career goals

Apply Today!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment may alsoclick here to access Conduent's ADAAA Accommodation Policy.

Plumbing Careers at Benjamin Franklin Plumbing

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.

• Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
• Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
• Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
• Notifies clients ahead of time without fail if the plumber is not going to arrive at their home within the scheduled time window
• Calls agreement membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls

• High school diploma or equivalent required
• Above-average verbal and telephone communication skills are essential
• Must have good computer software skills
• Prior customer service experience preferred

Compensation: $14.00 - $16.00 per hour

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.

1. Pay We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
2. Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
3. Career Path We offer you an unlimited future with our world class training programs. Our training programs include technical training, virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Position Title: Customer Service Representative Location: Brooklyn, NY 11233 Shift Time: 8:00am – 4:00pm; 1-Hour Unpaid Lunch, (Monday -Friday) Position Summary: In an effort to increase enrollment in NYC public schools post COVID-19 pandemic, DOE is committed to providing outreach, tools, resources and the most up-to-date information to families through an array of avenues including our P311 call center, our in-house outreach team, and our family-facing Family Welcome Centers across the five boroughs. We believe a thoughtful marketing campaign will help us achieve our goal of providing families with the resources and tools they need to make informed decisions on education. In turn, this campaign will allow families to select the best option, which is a nurturing, no-cost free education for their children. We hope to bring back families that have transitioned out of school and aim to bring new families to schools as well. The Office of Student Enrollment (OSE) is a fast-paced, multifaceted organization with workload that spans the entire calendar year to manage admissions, enrollment and transfers for students in 3K, Pre-Kindergarten and Kindergarten through Grade 12 (not including charter schools). The Office of Student Enrollment supports the Client core priorities by designing and implementing childcare eligibility determinations and admissions policies and processes that provide all students with access to high-quality day cares and public schools. The Family Welcome Center Enrollment Representative is an integral member of the Family Welcome Center (FWC) team, providing excellent customer service to families seeking assistance with enrollment and admissions-related matters, and handling complex situations in a manner that best supports families. In this role, the Family Welcome Center Enrollment Representative works closely with FWC Supervisors and staff to triage family requests and assist with the completion of various family requests. As a supportive and temporary member of the FWC team, the Family Welcome Center Enrollment Representative also assists with outreach and implementation of various admissions events to increase enrollment and provide resources to families to transition back to Client schools. Reports to: Family Welcome Center Supervisor Direct Reports: N/A Key Relationships: Works with families, Family Welcome Center staff, school-based staff, other Client offices, school communities, community-based organizations and agencies. Responsibilities: • Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow-up and documenting in FWC systems. • Under the direction of FWC Supervisors, assists with placing students on register at schools. • Assists with targeted robocalls to help increase enrollment and provide resources to families about public schools. • Assists with collecting family contact information and determining the best ways to reach them, home languages, etc. • Supports events/admissions teams at virtual and in-person admissions events aimed at increasing enrollment. • Serves as a resource for families and students regarding admissions, providing high-quality information and timely responses to inquiries. • Provides excellent customer service and support in all instances of working with families. • Works on implementing outreach efforts designed to inform families about admissions, enrollment, related events and projects; prepares and delivers presentations and information sessions to staff, community-based organizations, community groups and youth services organizations. • Assists and participates in student enrollment events, workshops, and information sessions. • Works with the communications team to design, develop, and distribute materials and information needed for community outreach efforts. • Inputs data in various Client systems including but not limited to ATS, Service Cloud and MySchools, to support application processes. • Works in accordance and is familiar with Chancellor's Regulations A101 while using the highest ethical standards. Qualification Requirements: • Exemplary ability to work and provide service in a fast-paced, time-sensitive work environment. • Commitment to excellent customer service. • Excellent verbal and written communication skills. • Knowledge of Microsoft Office Suite (Excel, Outlook, Office 365 applications, TEAMS) • Strong interpersonal and organizational skills

OfficeTeam - JobID: -usen ( Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great benefits and free ongoing training courses.Land This Job Today >>

Job Type: W2 Contract 3 months Location: Lake Success, NY Schedule: M F 10am to 6pm, some Saturdays Pay Rate: $17 / hour Position Overview: Provide customer service by resolving issues and answering inquiries. Process laboratory orders and requests accurately. Maintain detailed records of interactions and transactions. Support lab operations.

Location: Brooklyn, NY

Pay: $20.00$24.00/hr. (depending on relevant experience)

Hours: 8 AM 5 PM

Days: Monday Friday

Why Choose Us

We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of cultureone where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Our priority is to make sure we hire professional Customer Service Representatives who care about the safety of our drivers and the service provided to the community. As a Customer Service Representative with us, the minimum responsibilities are:

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service
• Accepting payments from customers, researching customer billing inquiries, and updating customer account information
• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues

Qualifications & Skills

• 2 years of high-volume Customer Service experience
• Experience with Microsoft Word, Excel, and Outlook
• Excellent verbal and written communication skills

Benefits

• Competitive Compensation
• 401(K) with company match; let us help you save for your future
• Healthcare; Medical, Dental, Vision
• Insurance: Life, Short Term/Long Term Disability

If you are a motivated professional with a passion for customer service, we encourage you to apply today!