565 Customer Service jobs in Baytown
Customer Service Representative
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Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
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Responsibility Profile:
- Provide excellent customer service to all inquiring parties.
- Answer all incoming calls and emails with a polite and professional attitude.
- Record all inquiries still outstanding after initial communication concludes.
- Follow up on outstanding inquiries as soon as applicable.
- Route communication to appropriate parties if resolutions are not possible.
Meet quotas and provide reports as necessary.
Perform other duties as assigned.
Qualifications:
- One (1) year work experience.
- High School Diploma.
Compensation: $18.50 per hour.
Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.
Customer Service Representative
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We have an outstanding Contract position for a. Customer Service Representativeto join a leading Company located in the. Houston, T - Xsurrounding area. Responsibilities : Act as customer service interface to internal employees and external customers Customer Service Representative, Customer Service, Representative, Technical Support, Technology, Retail
Customer Service Representative
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Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail
Customer Service Representative
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Customer Service Representative. Zip Code: Houston, TX 77054 | Location: Kirby Area. Employment Type: Temporary | Workplace Type: On-site. Schedule: Monday - Friday, 8:00 am - 5:00 pm | Salary: $20.00 an hour. Client Company: City of Houston ExecuTea Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
Customer Service Representative
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Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and o Customer Service, Customer Service Representative, Representative, Inside Sales, Business, Retail, Manager
Customer Service Representative
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As an established leader in the Printing, Design, and Shipping industries, our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US553 is actively seeking a Customer Service Representative to join us full time. The Customer Service Representative is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
Location: 10700 Hammerly Blvd. Ste 115, Houston, TX 77043
What We Expect Of You:- Serve as the primary internal representative of the organization.
- Convey to the customer our expertise in products, services, and capabilities.
- Serve as an external key educator to our community and customers.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- 1 - 2 Years in the Print Industry
- PrintSmith Experience a bonus
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Compensation: $16.72 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite everyone to apply!Be The First To Know
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Customer Service Representative
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Responsible for providing excellent customer service and accurate information regarding all METRO services (bus, rail, and HOV/HOT lanes), programs, projects, special events, fare items, lost & found and any other METRO inquiry in a professional manner. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.
Responsibilities and Specific Duties- Provides customers with accurate information regarding METRO services (bus, rail and HOV/HOT lanes).
- Provides accurate information to customers regarding time schedules, bus stop locations, fares, detours, special events, changes/improvements in service and other relevant information regarding various METRO programs and projects.
- Provides customers with accurate information regarding METRO fare items, including costs, purchase locations, issues with lost or stolen cards and special fare media items.
- Researches customer transactions in the fare card system to assist with the card's remaining value and past transactions.
- Answers customers inquiries regarding lost articles and explain the process for reclaiming lost articles.
- Provides accurate trip planning and itinerary information (using a computerized database for research); recommends and explains best bus and rail options to customers in response to their inquiries.
- Processes and fulfils customer requests for schedules, emailed itineraries, faxes and other information.
- Provides information via phone lines including the TDD/TTY equipment for the hearing impaired.
- Assists customers via telephone, text and in person providing excellent customer services using standard scripts and procedures.
- Provides back up support to the Welcome Center Coordinator as required. Assist walk-up customers and answers customer calls; routes to the appropriate department as requested by the customer in an efficient, timely, and professional manner.
- Adheres to all policies, procedures and provisions of the department and agency.
- Meets acceptable KPI's (Key Performance Indicators) level(s) for the position.
- Responds to incoming emails (both internal and external) in a timely and professional manner.
- Provides excellent customer service to METRO internal and external customers.
- Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
- Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
- Performs other job-related duties as assigned.
Pay Range: $37,200 - $46,900
Education RequirementHigh school or GED required.
Years & Experience RequiredMinimum three (3) years of related experience in a customer service field or call center environment.
Knowledge & Skills RequiredExceptional customer service, active listening, and verbal and written communication skills; emphasis on spelling skills, professional phone voice and phone etiquette. Ability to communicate with all levels of individuals in person and during telephone conversations using tact and diplomacy. Ability to manage workload including planning, organizing, prioritizing, meeting deadlines and follow through. Must be able to multi-task and work independently with little or no supervision. Comprehension of system maps and METRO system. Proficient PC skills and basic knowledge of Microsoft Office environment required. Bilingual is preferred. Ability to read and write Spanish is a plus.
Additional InformationThe Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.
Customer Service Representative
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As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $10.00/Hr.
**Posted Max Pay Rate** USD $4.95/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _77070_
**_Location : Address_** _9960 Cypress Creek Parkway_
**Remote** _No_
**Posted Min Pay Rate** _USD 10.00/Hr._
**Posted Max Pay Rate** _USD 24.95/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
Customer Service Representative
Posted 1 day ago
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Job Description
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
As a Customer Service Representative III (CSR III), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.
Customer Service Representative III also places outbound calls to existing customers to identify and suggest additional products and increase sales and services. The Customer Service Representative III works closely with Territory Representatives, Branch Offices and Customer Lists for lead generation.
**Essential Functions**
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
**Administrative:**
+ Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
+ Maintain accurate customer and territory records, facility records, and document all customer interaction.
+ Generation of reports
+ Monitor scheduled shipment dates to ensure timely delivery.
+ Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.
+ Gain understanding of and adhere to Accounts Receivables policies and practices.
+ Verify price and terms in accordance with standard procedures and customer profitability profiles.
+ Multitask and work within multiple computer systems and communication platforms simultaneously.
+ Maintain a current knowledge of company products, policies and procedures
**Customer Support:**
+ Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
+ Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
+ Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
+ Identify customer requirements and expectations in order to recommend specific products and/or solutions.
**Additional Functions**
In addition to the essential functions listed below, the incumbent may perform the following additional functions.
+ Upgrades telephone orders.
+ Introducing and promoting new products during calls.
+ Identify opportunities to increase sales through suggesting additional products based on past purchases and complimentary products.
+ Suggests additional products based on past purchases and complimentary products.
+ Initiate and complete follow up activities to close sales opportunities.
+ Utilize selling processes and techniques to increase sales.
+ Perform other customer service representative III duties as assigned.
**Required Qualifications**
+ High School Degree or equivalent
+ Exceptional customer service and organizational skills
+ Accuracy and strong attention to detail
+ Effective verbal, written, and interpersonal communication skills
+ General computer proficiency including knowledge of MS Office
**Preferred Qualifications**
+ Associate's degree or equivalent combination of education and experience.
+ Proficiency in SAP or related ERP
**Physical Demands**
+ Operating a computer or other office devices for the majority of the workday
+ May occasionally need to move packages up to 10 pounds such as office supplies or equipment
+ Must be able to communicate with others in person, over the phone, and in writing.
+ Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
+ Must be able to read and interpret various electronic and written documents.
**Environmental Factors**
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
**Travel and On-Call**
This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity.
What's In It For You: ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.