118 Customer Service jobs in Beaver

Customer Service Representative

15096 Warrendale, Pennsylvania WESCO

Posted 8 days ago

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As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Enter and process orders based on customers' purchase orders and historical data (orders entered via EDI and manually).
+ Source products from various suppliers; offer replacement options with specifications.
+ Expedite orders to ensure timely delivery.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Provide back-up support to inside sales team, as needed.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-MB1
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Intermittent BMV Customer Service Representative

New Castle, Pennsylvania State of Indiana

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Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

  • Invest in our employees
  • Engage our customers
  • Provide sustainable systems
  • Embrace product innovation
Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This intermittent position will serve at the New Castle BMV Branch Office. Your work schedule will be within these BMV branch hours:
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9:00 am - 6:30 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm
  • Saturday: 9:00 am - 12:30 pm
Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are:
  • Use your job knowledge to conduct customer transactions.
  • Answer customer questions and provide guidance.
  • Assist with the daily opening and closing of the branch.
  • Check transactions to ensure accuracy, timeliness, and proper accounting.
  • Work with leadership to resolve escalated customer concerns and system problems.
  • File applications as completed throughout the day.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment:
  • High school diploma or equivalent.
  • Customer service experience.
  • Top-notch communication skills.
  • A high level of critical thinking and the ability to troubleshoot.
  • Ability to process cash and card transactions.
  • Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.
  • Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period. Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at Current Employee? Click here to apply.

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Customer Service Representative (Remote - Pittsburgh)

Coraopolis, Pennsylvania Dick's Sporting Goods Inc

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At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Job Duties & Responsibilities * Partner with Athletes (customers) over the phone or via chat to address questions and concerns. * Dive into our Tier 2 escalation calls and chats like a pro, by solving questions, taking ownership of concerns, and cheering on our Athletes with enthusiasm. * Build relationships that go above and beyond the game, making each interaction matter through clear and empathetic communication. * Tackle challenges head-on, from gear advice to order hiccups, ensuring every Athlete leaves with a smile and ensuring our Athlete needs (orders, payments, price adjustments, returns/exchanges, loyalty accounts and gift cards) are met accurately and efficiently. * Be the MVP of our team by utilizing appropriate processes, online programs, and bringing positivity and passion to every shift. * Work with internal and external partners (e.g., DICK'S Sporting Goods stores, shipping companies, other Athlete Engagement Teammates) over the phone, email, and/or chat to support issue resolution, share knowledge, and complete queue work. * Take ownership of any significant issues or uncertainties that arise during Athlete calls such as trouble-shooting technical issues, reporting sensitive concerns, and investigating potential incidents. Appropriately log all information. * Required to travel to CSC as needed and to engage in training, team events and culture building initiatives. Be a positive voice within the team and offer recommendations to your supervisor on how to create better athlete experiences. QUALIFICATIONS: * High school diploma or equivalent * <1 year experience * Experience in customer facing role such as customer service, retail, food service, hospitality (part-time okay) * High speed internet * Ethernet port * Microsoft Office, TEAMS * Navigate 2 computer screens while typing and talking * Experience a plus for IVR (Five9), CRM or order management lookup tools, viewing tracking information (Fedex, UPS, Freight) and using loyalty and gift card platforms * A love for sports and building strong communities, with a knack for sharing that passion with others * Think fast on your feet and doesn't get overwhelmed when thrown a curve ball * Stellar communication skills that score big points in problem-solving * Tech-savvy skills to navigate our systems and slam-dunk service every time * Flexibility to adapt to different situations and play as a team player * If Bilingual - could be called up to speak to our Spanish speaking Athletes * Lives within 1-hour of the CSC * Train like a champion! Ability to attend mandatory in-person training Monday through Friday 8 am - 5pm (ET) for the duration of training. * Ability to work from the CSC as needed to support department initiatives. * Willingness to work one weekend day a week (i.e., 4 weekdays, 1 weekend day) as well as some holidays, in order to support our peak business. At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidatesdo not use AI tools(like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: * Cameras must be onduring all virtual interviews. * AI tools are not permittedto be used by the candidateduring any part of the interview process. * Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone! #LI-SL1
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Customer Service

15101 Allison Park, Pennsylvania Home Depot

Posted 8 days ago

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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Customer Service

15010 Beaver Falls, Pennsylvania Home Depot

Posted 8 days ago

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Job Description

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Customer Service

16066 Cranberry Twp, Pennsylvania Home Depot

Posted 8 days ago

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Job Description

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Customer Service / Cashier

26062 Weirton, West Virginia West Virginia Staffing

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Customer Service / Cashier Position

The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply?

  • Free Meals during your shift
  • Flexible Scheduling
  • Fun Work Environment
  • Paid Training
  • Advancement Opportunities
  • Competitive Pay
  • GED/Scholarship Opportunities
  • Retail Discount Program to save $ at other retail establishments
  • Referral Program available at Most Locations - ask for details
  • Early Access to New Menu Items

The successful Customer Service Crew Member is able to:

  • Greet and positively engage guests in the restaurant.
  • Accurately accept the guests' orders and process payments.
  • Address and resolve all guest inquiries and concerns in a timely manner.
  • Maintain a safe, secure, and comfortable area for guests and team members.
  • Work well with our Delivery Partners
  • Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.

The successful Food/Kitchen Service Crew Member is able to:

  • Answering questions about menu items and promotions
  • Prepare Ingredients and Menu Items
  • Restocking product and workstations
  • Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
  • Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors.

Requirements:

  • Must be at least 16 years of age. No previous experience required.
  • Must have reliable transportation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 lbs. with assistance.
  • Must get along well with coworkers and guests through a positive and friendly demeanor.

If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career.

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Customer Service / Cashier

26062 Weirton, West Virginia Taco Bell

Posted today

Job Viewed

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Job Description

The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Why should you apply?

  • Free Meals during your shift
  • Flexible Scheduling
  • Fun Work Environment
  • Paid Training
  • Advancement Opportunities
  • Competitive Pay
  • GED/Scholarship Opportunities
  • Retail Discount Program to save $ at other retail establishments.
  • Referral Program available at Most Locations - ask for details.
  • Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
  • Greet and positively engage guests in the restaurant.
  • Accurately accept the guests' orders and process payments.
  • Address and resolve all guest inquiries and concerns in a timely manner.
  • Maintain a safe, secure, and comfortable area for guests and team members.
  • Work well with our Delivery Partners
  • Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
  • Answering questions about menu items and promotions
  • Prepare Ingredients and Menu Items
  • Restocking product and workstations
  • Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
  • Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
  • Must be at least 16 years of age. No previous experience required.
  • Must have reliable transportation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 lbs. with assistance.
  • Must get along well with coworkers and guests through a positive and friendly demeanor.

If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction

At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
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