85 Customer Service jobs in Belgium
Customer Service Representative
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Join Our Team as a Customer Service Representative! Are you a problem-solver who enjoys working with people and keeping things running smoothly? At Serigraph, our Customer Service Representatives play a vital role in supporting our customers and sales teams. From processing orders to coordinating production schedules and shipments, you'll be the go-to resource ensuring our customers get what they need, when they need it. If you're detail-oriented, a clear communicator, and thrive in a fast-paced environment, we'd love to have you on our team.
Customer Service Representative Responsibilities- Process order entry and ensure accuracy.
- Coordinate customer and production schedules to align with capacity and deadlines.
- Expedite product orders and manage shipment coordination.
- Communicate effectively, both verbally and in writing, with internal and external customers, sales representatives, and Operations regarding orders and schedules.
- Prepare and process paperwork for reruns, review production reports, and manage related documentation.
- Acknowledge and process purchase orders and schedule changes.
- Maintain margin expectations and manage customer inventory.
- Travel to customer locations as needed for relationship management and issue resolution.
- Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements.
- Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area.
- Support Serigraph's current quality business system and understand the use of SPECS, the Serigraph quality manual.
- High school diploma or equivalent.
- Ability to communicate with customers, sales reps, and operations effectively.
- Ability to control customer inventory and meet margin expectations.
- Ability to read and interpret blueprints.
- Ability to use measuring instruments for layouts and product inspection.
- Computer literacy and ability to enter data into ERP systems.
- Knowledge of good departmental and company safety/housekeeping/PPE practices.
- Understand departmental procedures and policies.
The compensation structure is determined based on several factors, including the position, skills, level of experience, job-specific requirements, and the location of the position. At Serigraph, you'll be part of a team that values collaboration, accountability, and continuous improvement. If you're ready to make an impact and grow your career in customer service, we want to hear from you. Apply today and help us deliver an exceptional experience to our customers every time.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a differencebecause that's the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
- Competitive wages
- Access to earned wages before the scheduled payday
- Paid time off, 10 paid holidays, and a vacation buy/sell program
- Free onsite healthcare and telemedicine including COVID testing
- Full benefits package including health, dental, vision, disability, and life insurance
- 401(k) eligibility on day one with company match
- Free onsite fitness facility and walking trails
- Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
Inside Sales/Customer Service Representative
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For over 70 years Plyco has been a leading supplier of products to the post frame, metal clad building and commercial construction industries. Plyco is based in Elkhart Lake Wisconsin and is seeking positive and professional Inside Sales/Customer Service Representative.
What will you do:
· Provide customer service through phone, email, and faxed in orders.
· Input orders and quotes in the system and manage customer inquiries for various products offered.
· Communicate with Outside sales to satisfy customer order needs and concerns in a timely manner.
· Keep up to date with product offering and product changes.
· Member of a multi person call center answering sales calls and customer inquiries
· On-site in Elkhart Lake, Wisconsin
Experience:
· Minimum of two years’ experience of inside sales taking customer orders is preferred.
· Provide attention to detail in performance of duties as required.
· Excellent verbal and written communication.
· Proficient in MS Office, excel spreadsheets, SBT/CSI helpful.
· Work professionally with customers and fellow company employees.
· Building Material Supply experience is preferred; however, training will be provided.
Why Plyco?
- Competitive compensation
- Health Insurance
- Vacation
- Paid Holidays
- STD, LTD and Life Insurance
- Family run business
- Stability and growth opportunities
Take action!
We hire the best talent in the industry to be part of the team. If you feel you are up for a great challenge and are aligned for who we are looking for, we would like to hear from you.
Customer Service Representative - Patient Registration
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Location: Ascension Columbia St. Mary's Ozaukee
Shift Hours: Full-time, Part-time, As Needed PRNR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
- Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
- Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
- Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
- A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
- High School Diploma or GED
- Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $20.28 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
Customer Service Representative - Kohler Ventures
Posted 5 days ago
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_Work Mode: Remote_
**Location: ** Remote, within 75 miles Kohler, WI
**Opportunity**
Kohler Ventures is an independent company wholly-owned by Kohler Co., a global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel.
We are seeking a **Customer Service Representative** to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the brand. This is an individual contributor position reporting to the Customer Success Manager.
**Specific Responsibilities**
+ Provide best-in-class customer experience through calls, emails, chat, and video calls
+ Assist with installation and utilization of product and advanced troubleshooting for technical issues
+ Become an expert in Kohler Ventures' internal systems, navigating multiple computer windows and software systems including the CRM platform, Salesforce, and website
+ Act as the voice of Kohler Ventures, thinking proactively of solutions and finding opportunities to go above and beyond for customers
+ Work closely with other members of the Kohler Ventures team, documenting and reporting issues, triaging escalations, and looking for ways to improve each customer's experience
**Skills/Requirements**
+ High school diploma or an equivalent is required. Bachelor's degree preferred
+ 3+ years of customer service experience required in the consumer product space
+ Experience providing customer support for connected hardware consumer products and mobile applications with the ability to guide users through troubleshooting protocols
+ Experience working for wellness or tech startup a plus
+ Excellent written communication skills - strong fluency in English, excellent diction, refined and polished writing
+ Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels
+ Comfortable provide customer service on video as needed in addition to traditional methods such as phone and chat
+ Proven ability to stay focused on the customer and maintain the reputation of the brand at all times
+ Technical mindset with an ability to acquire skills in technical troubleshooting and an eagerness to problem solve
+ Positive, can-do attitude with a strong sense of ownership and no-task is too big or too small mindset
+ You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays
+ Travel requirement: ~ 5%
+ A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload, with less than 150 ms latency
+ A quiet and private home workspace is critical
#LI-NR1
#LI-Remote
**_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._**
_The hourly range for this position is 24.95 - $31.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._
**Why Choose Kohler?**
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
**About Us**
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Inside Sales/Customer Service Representative (Elkhart Lake)
Posted today
Job Viewed
Job Description
For over 70 years Plyco has been a leading supplier of products to the post frame, metal clad building and commercial construction industries.Plyco is based in Elkhart Lake Wisconsin and is seeking positive and professional Inside Sales/Customer Service Representative.
What will you do:
Provide customer service through phone, email, and faxed in orders.
Input orders and quotes in the system and manage customer inquiries for various products offered.
Communicate with Outside sales to satisfy customer order needs and concerns in a timely manner.
Keep up to date with product offering and product changes.
Member of a multi person call center answering sales calls and customer inquiries
On-site in Elkhart Lake, Wisconsin
Experience:
Minimum of two years experience of inside sales taking customer orders is preferred.
Provide attention to detail in performance of duties as required.
Excellent verbal and written communication.
Proficient in MS Office, excel spreadsheets, SBT/CSI helpful.
Work professionally with customers and fellow company employees.
Building Material Supply experience is preferred; however, training will be provided.
Why Plyco?
-Competitive compensation
-Health Insurance
-Vacation
-Paid Holidays
-STD, LTD and Life Insurance
-Family run business
-Stability and growth opportunities
Take action!
We hire the best talent in the industry to be part of the team. If you feel you are up for a great challenge and are aligned for who we are looking for, we would like to hear from you.
Representative - Customer Service (OEM)
Posted today
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Job Description
Wesco - N173 W21490 Northwest Passage Way (Customer Service Representative) As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer; Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed; Process payments for cash account customers.Hiring Immediately >>
Representative - Customer Service (OEM)
Posted 15 days ago
Job Viewed
Job Description
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support for sales telephone inquiries and order entry.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
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