608 Customer Service jobs in Benicia

Title: Customer Service Representative Location: Onsite In customer service office in Sanoma CA, 8 hours a day Contract Length 6month CTH Pay Rate: $20/hr. JOB TITLE: Customer Service Representative ___ POSITION SUMMARY: Coordinates all aspects of wine order coordination as a member of the team in support of the warehouse and DTC customer service. Essential Duties and Responsibilities:Coordinates daily flow of order processing including AMS order entry, pick slip prints and ship confirmations. Promptly respond to daily e-mails and phone calls from customers. Provide consistent excellence in customer service to contacts Work with warehouse staff to ensure all order deadlines and accuracy guidelines are met. Work with trucking companies to schedule order pick up Assist in billing transaction entry and customer response to billing inquiries Assist in processing proper export documentation for international orders Manage file imports and excel club files for DTC data and order flow REQUIRED QUALIFICATIONS: Experience: Related customer service or order management experience - preferred. Order processing or wine-related experience - preferred. Skills/Abilities:Exceptional customer service skills with strong attention to detail and commitment to excellence. High standards as well as excellent written and oral communications skills. Ability to work with all members of a dynamic team of high energy professionals as well as versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Strong problem-solving and analytical skills as well as the demonstrated ability to calculate figures and amounts is required. Proven business acumen skills. The ability to manage priorities and workflow, have good judgment with the ability to make timely and sound decisions with minimal supervision and coordinate multiple tasks simultaneously. Computer Skills:AMS or other related system experience preferred. Microsoft Office with Excel skills required. Physical Requirements:Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $00 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Pay Range is: 16.00 - 25.00 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

The City of Alameda is looking to fill one (1) full-time Customer Service Representative position with Alameda Municipal Power. Under general supervision, provides effective customer service for all customers by utilizing excellent, in-depth knowledg Customer Service, Customer Service Representative, Representative, Processing, Utility, Retail, Computer

As a CSR at Mr. Electric. As a Customer Service Representative, you are a key member of our team. You'll be the first point of contact that customers have with us and shape the customer's perception of Mr. Electric from the beginning. Here are the pr Customer Service Representative, Customer Service, Representative, Customer Experience, Retail

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties And Responsibilities

• Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appoints to resolve customer needs

Requirements

• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution
• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)

Benefits

• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

• Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appoints to resolve customer needs

• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution
• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)
• MUST RESIDE IN CALIFORNIA

• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)

We are seeking a customer service professional with an excellent track record of order expediting and customer care. This highly organized individual will work from our San Francisco gallery, and will be responsible for order expediting and CS in multiple COUP DETAT locations.

Responsibilities

• Processing customer orders via the ERP system, creating purchase orders and payment confirmation documents
• Ensure all order details are reviewed and finalized including drawings for approval and product specifications
• Maintain accurate order status, lead-time and order delivery reports
• Liaise with line and artist vendors on a daily basis to ensure timely completion of all orders
• Coordinate and/or track all shipping logistics for completed orders
• Ensure customer and product related service issues are documented, resolved and completed to an exemplary conclusion
• Demonstrate a high level of knowledge and product information for all COUP DETAT representative brands

Qualifications

• 3 to 5+ years of experience in an industry related customer experience or expediting role
• Hands on experience with ERP software (Proficient in Netsuite or Salesforce a plus)
• Proficient in Word and Excel
• Highly proficient email correspondence and communication skills
• Ability to quickly and accurately process high volumes of transactions
• Ability to effectively manage rapidly changing priorities without compromising quality or thoroughness
• Proactive problem solving skills and initiative
• Proven methods of effective follow-up to creating trust and strong relationships with customers and vendors
• Must respond well under pressure in a fast paced environment
• Ownership and pride in your performance and its impact on a company's success

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

• Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appoints to resolve customer needs

• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution
• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)
• MUST RESIDE IN CALIFORNIA

• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)