18 Customer Service jobs in Bismarck
Remote Customer Service Representative - US-based
Posted 25 days ago
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Job Summary:
We are seeking a Remote Customer Service Representative to join our dynamic team in the Accounting industry. In this role, you will be responsible for providing exceptional customer service to our clients while working remotely. If you have excellent communication skills, a passion for helping others, and the ability to work independently, we want to hear from you!
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Provide product information, pricing, and availability
Resolve customer complaints and issues in a timely and professional manner
Process orders, returns, and exchanges
Update customer accounts and maintain accurate records
Qualifications:
Excellent communication skills, both written and verbal
Ability to multitask and prioritize in a fast-paced environment
High school diploma or equivalent
1+ years of customer service experience
Excellent communication skills, both written and verbal
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills
Proficiency in Microsoft Office and CRM software
Company Details
Customer Service Representative Afternoons and Weekends
Posted today
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- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development
· Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
· Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic
· Strong customer service skills
· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift
· Talking in person or on the phone at least 75% of the shift
· Must be able to lift to 50 lbs. less than 30% of the time. Benefits
- Dollars for Scholars Program
- Employee Appreciation Program
- Free Membership for self and one family member or friend
- Team Member Support Team
- Health, Dental and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Walgreens - Customer Service Associate
Posted today
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Starbucks - Barista/Customer Service Associate
Posted today
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Cashier & Customer Service - Urgently Hiring
Posted today
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Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift.
Nice to haves:
-High school diploma (or equivalent)
-Excellent customer service skills
-Excellent verbal communication skills
-Ability to operate available equipment, such as cash registers, calculators, or scanners
-Mathematical skills, as needed to make the change and give refunds
-Knowledgeable about the products and services and customer-related policies at Taco Bell - Bismarck Rock Island
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