43 Customer Service jobs in Boaz

Customer Service Representative

35901 Gadsden, Alabama Americold Logistics, LLC.

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Job Description

Permanent
Primary Responsibility :

Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints

What You'll Do :

• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.

• Reports customer feedback to management.

• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.

• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.

• Assures proper invoicing of accounts by verifying computer-generated invoices.

• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors

• Schedule loads as required.

• Maintain updated reports to ensure all loads are empty and closed.

• Resolve refused product, over, short and damaged (OS&D) orders.

• Follow attendance policy, show up for work on time and ready to work assigned shift.

• Perform other duties as required and assigned.

What Experience and Education You Need :

• High school diploma or general education degree (GED).

• 0-2 years of related work experience.

What Could Set You Apart :

• Ability to work in a fast paced environment.

• Ability to handle multiple tasks at the same time.

• Flexibility and initiative.

• Experience working with challenging customers.

• Excellent communication skills.

• Strong problem solving skills

• Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.

• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.

• Knowledge of Warehouse Management Systems

• Knowledge of Microsoft Office Suite.

• Desktop computers.

• Accurate typing and data entry skills

Physical Requirements :

• Requires the ability to sit for long periods of time, with frequent interruptions

• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

• Requires manual dexterity with normal hand and finger movements for typical office work

• Talking, hearing, and seeing are important elements of completing assigned tasks

• May require travel by automobile and airplane up for business

• May require a visit facility operations in temperatures at or below freezing

• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds

• Requires the use of various electronic tools

• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer :

Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $16.25 - $20.25 hourly. Rate may vary based on work location.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

ABOUT US

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

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Customer Service Representative / Retail Sales Associate - Albertville

Albertville, Alabama Speedway MN

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Job Description

Job Description

Job Description

Speedway is seeking to hire a Customer Service Representative / Retail Sales Associate to work part-time or full-time at our Albertville , MN store. We offer a competitive wage , flexible schedules, and in store benefits . Do you enjoy helping people? Can you accurately complete cashier responsibilities? Are you looking for a positive work environment ? If so, apply today!

ABOUT SPEEDWAY

At Speedway, we are proud of our success at meeting the fueling and convenience needs of over two million customers every day. We recognize that there are many gas and convenience store choices and that nothing less than outstanding service, a wide selection of products, and real value for one's dollar will attract loyal customers. For us, bringing a bit more ease and simplicity into the lives of our customers is our greatest success.

We know our employees are essential to our success which is why we offer competitive compensation and encourage a positive work/life balance . Plus, we have created a fantastic team-oriented environment that people want to be part of.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / RETAIL SALES ASSOCIATE

This job keeps you on your toes doing a number of different tasks, but customer service is always your top priority. As a Customer Service Representative / Retail Sales Associate, you cheerfully welcome every customer that walks through our doors. When customers need assistance, you drop what you're doing to ensure that their needs are met. You happily recommend, select, and help locate or obtain merchandise. Acting as a cashier, you assist patrons with purchases.

You also clean, stock, rotate food products, and complete anything else that needs to be done. Customers are impressed with how well kept and clean our store is. Because of your superior service and ability to create a welcoming environment, our customers want to return to our stores. If you are someone who thrives in a fast-paced environment and likes to stay busy, this is the job for you!

QUALIFICATIONS

  • Ability to stand for long periods of time
  • Physical ability to lift up to 50 lbs

Retail/customer service experience is preferred. Are you eager to learn and driven to succeed? Do you have excellent communication skills? Are you service-oriented and always looking for ways to help people? Are you comfortable assisting customers with purchases as a cashier? If so, you may be perfect for this position!

WORK SCHEDULE

Our Customer Service Representatives / Retail Sales Associates work a variety of shifts. Weekday shifts are typically 6:00 am-2:00 pm and 2:00 pm-10:00 pm. The weekend shifts are 6:00 am-12:00 pm, 12:30 pm-6:00 pm, and 6:00 pm-11:00 pm. We do offer flexibility in our schedules with options to work full-time or part-time.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you are right for this full-time or part-time position, fill out our initial 3-minute, mobile-friendly application today!

Location: 55301



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Customer Service Supervisor

35951 Albertville, Alabama Ollie'S Bargain Outlet

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Job Description

Join our team and live the Ollie-tude!: (Ollie's Core Values) *
  • BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: *
  • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous company match with immediate vesting. * Strong career growth & talent development culture. * 20% associate discount on all Ollie's purchases. * Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Primary Responsibilities: * Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. * Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. * Ensure that all product at the front end is merchandised per the visual merchandise standards. * Ensure that the front-end, entrance, and exterior of the building are maintained properly. * Ensure that front end operations, store standards, and company programs meet all operational expectations. * Assist with developing, evaluating, and supervising front end Associates. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. * Ability to work evenings, weekends, and holidays on a regular basis. * Must have a positive attitude and the ability to interact well with others. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
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    Customer Service Associate

    35904 Gadsden, Alabama Roses Discount Stores

    Posted 1 day ago

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    Job Description

    Summary

    As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

    Duties and Responsibilities:

    • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

    Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

    Working Conditions

    Retail store environment where extended periods of standing are required

    Retail store stockroom environment subject to fluctuations in temperature

    Frequent lifting and maneuvering of merchandise and displays.

    Exposure to dust and extreme temperatures while unloading trailers.

    Scheduled work hours may vary, to include evenings and weekends.

    • Occasional use of ladders required.

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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    Customer Service Associate

    35906 Rainbow City, Alabama Walgreens

    Posted 3 days ago

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    Job Description

    **Job Description:**
    + Models and delivers a distinctive and delightful customer experience.
    + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
    **Customer Experience**
    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
    + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
    **Operations**
    + Provides customers with courteous, friendly, fast, and efficient service.
    + Recommends items for sale to customer and recommends trade-up and/or companion items.
    + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
    + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
    + Implements Company asset protection procedures to identify and minimize profit loss.
    + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
    + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
    + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
    + Has working knowledge of store systems and store equipment.
    + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
    + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
    + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
    + Complies with all company policies and procedures; maintains respectful relationships with coworkers.
    + Completes special assignments and other tasks as assigned.
    **Training & Personal Development**
    + Attends training and completes PPLs requested by Manager or assigned by corporate.
    **Job ID:** 1661691BR
    **Title:** Customer Service Associate
    **Company Indicator:** Walgreens
    **Employment Type:** Flexible hours
    **Job Function:** Retail
    **Full Store Address:** 3434 RAINBOW DR,RAINBOW CITY,AL,35906
    **Full District Office Address:** 3434 RAINBOW DR,RAINBOW CITY,AL,35906-06240-07716-S
    **External Basic Qualifications:**
    + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
    + Requires willingness to work flexible schedule, including evenings and weekend hours
    **Preferred Qualifications:**
    + Prefer six months of experience in a retail environment.
    + Prefer to have prior work experience with Walgreens.
    + Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
    + Requires willingness to work flexible schedule, including evenings and weekend hours.
    We will consider employment of qualified applicants with arrest and conviction records.
    An Equal Opportunity Employer, including disability/veterans.
    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    **Shift:**
    **Store:** 07716-RAINBOW CITY AL
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    Customer Service Associate

    35902 Gadsden, Alabama Walgreens

    Posted 3 days ago

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    Job Description

    **Job Description:**
    + Models and delivers a distinctive and delightful customer experience.
    + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
    **Customer Experience**
    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
    + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
    **Operations**
    + Provides customers with courteous, friendly, fast, and efficient service.
    + Recommends items for sale to customer and recommends trade-up and/or companion items.
    + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
    + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
    + Implements Company asset protection procedures to identify and minimize profit loss.
    + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
    + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
    + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
    + Has working knowledge of store systems and store equipment.
    + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
    + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
    + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
    + Complies with all company policies and procedures; maintains respectful relationships with coworkers.
    + Completes special assignments and other tasks as assigned.
    **Training & Personal Development**
    + Attends training and completes PPLs requested by Manager or assigned by corporate.
    **Job ID:** 1647243BR
    **Title:** Customer Service Associate
    **Company Indicator:** Walgreens
    **Employment Type:** Part-time
    **Job Function:** Retail
    **Full Store Address:** 107 E MEIGHAN BLVD,GADSDEN,AL,35903
    **Full District Office Address:** 107 E MEIGHAN BLVD,GADSDEN,AL,35903-01044-07717-S
    **External Basic Qualifications:**
    + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
    + Requires willingness to work flexible schedule, including evenings and weekend hours
    **Preferred Qualifications:**
    + Prefer six months of experience in a retail environment.
    + Prefer to have prior work experience with Walgreens.
    + Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
    + Requires willingness to work flexible schedule, including evenings and weekend hours.
    We will consider employment of qualified applicants with arrest and conviction records.
    An Equal Opportunity Employer, including disability/veterans.
    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    **Shift:**
    **Store:** 07717-GADSDEN AL
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    Licensed Insurance Customer Service

    35906 Rainbow City, Alabama

    Posted 19 days ago

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    Job Description


    Licensed Insurance Customer Service

    Repost Job Date: 3/19/2025 6:02:40 PM
    Location: RAINBOW CITY, AL, 35906
    Salary: $15.0 - $17.0/hour
    Experience: 0 Year(s)

    Charles Gough - State Farm Agency, located in Rainbow City, AL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.

    The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction while supporting our Producer Team. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.

    Only candidate that meet the following criteria will be considered for this role, please only apply if you meet this criteria:

    1. Must have or be able to obtain a Property and Casualty insurance license

    2. Must be able to commute to our office in Rainbow City, AR; this is an in-house position.

    3. Insurance experience is helpful; but if you don't have insurance experience you must have customer service experience in an equivalent field and/or professional office setting.

    Responsibilities include but not limited to:
    • Answer phones and greet clients.
    • Assist producer team members in a support and service.
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.


    You will receive:
    • Hourly Pay (based on job performance)
    • Paid Time Off (once probation period has been met)
    • Retirement plan (once probation period has been met)
    • Life Insurance (once probation period has been met)
    • Valuable experience
    • Growth potential/Opportunity for advancement within my office


    Requirements:
    • Able to perform on workstation technology
    • Appearance must be professional and dress is business casual.
    • Excellent communication skills - written, verbal and listening
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Ability to work in a team environment
    • Ability to effectively relate to a customer
    • Property Casualty license
    • Life and Health license (must have or be able to obtain)


    If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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    PIb1fa8ec6282f-34600-37165178

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    About the latest Customer service Jobs in Boaz !

    Walgreens - Customer Service Associate

    Gadsden, Alabama Walgreens

    Posted today

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    Job Description

    As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
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    Customer Service Associate I

    35957 Boaz, Alabama Family Dollar

    Posted 3 days ago

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    Job Description

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
    + Assist customers with questions and recommendations
    + Manage sales transactions while working assigned cash register
    + Maintain security of cash and protect company assets
    + Keep the store well-stocked, and recover merchandise
    + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
    + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
    + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
    + Other duties as assigned*
    **Skills and Experience:**
    + High school diploma or equivalent is preferred
    + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
    + Ability to follow instructions and interpret operational documents is required
    + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
    + Excellent customer service and relationship management skills are required
    + Strong organizational and communication skills are required
    + Strong problem-solving and decision-making skills are required
    **Perks and Benefits:**
    We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
    + Employee Assistance Program
    + Retirement plans
    + Educational Assistance
    + And much more!
    _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
    _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
    _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
    Part time
    10364 Al Hwy 168,Boaz,Alabama 35957
    20544
    Family Dollar
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