1177 Customer Service jobs in Burbank
Customer Service Representative
60684 Chicago, Illinois
VCA Animal Hospitals
Posted today
Job Viewed
Job Description
Client Service Representative, Part Time
We, at VCA Lake Shore Animal Hospital, are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
Pay range is $16-$19/hour depending on previous experience. We also offer potential increases using a skill-based tier system.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
We, at VCA Lake Shore Animal Hospital, are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
Pay range is $16-$19/hour depending on previous experience. We also offer potential increases using a skill-based tier system.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
View Now
0
Customer Service Representative
60148 Lombard, Illinois
Transdev
Posted today
Job Viewed
Job Description
Customer Service Representative
Transdev is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety. This is a remote position.
+ Competitive starting pay of $12.00 - $15.00 per hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Must provide own work equipment (i.e. laptop or computer)
+ Must have stable internet connection.
+ Must have a quite workspace.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6058
Pay Group: CDB
Cost Center: 406
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Transdev is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety. This is a remote position.
+ Competitive starting pay of $12.00 - $15.00 per hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Must provide own work equipment (i.e. laptop or computer)
+ Must have stable internet connection.
+ Must have a quite workspace.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6058
Pay Group: CDB
Cost Center: 406
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
View Now
1
Customer Service Representative
60477 Tinley Park, Illinois
TEKsystems
Posted today
Job Viewed
Job Description
Position Overview:
We are seeking a detail-oriented and adaptable Customer Service Representative to join a dynamic and well-established team. This role is ideal for professionals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
Key Responsibilities:
+ Respond to customer inquiries via phone (25-50+ calls/day) and email (50-100+ emails/day)
+ Provide accurate information regarding shipping, product availability, and pricing
+ Research and resolve customer issues using internal systems
+ Create and manage customer service cases
+ Collaborate across departments to resolve customer needs
+ Ensure transparency and proactive communication with customers
+ Deliver a frictionless and professional customer experience
Required Skills & Experience:
+ 2+ years of customer service experience in a product-based environment (non-scripted)
+ Experience with order entry in an ERP system
+ Proficiency in Microsoft Outlook and Word
+ Strong email communication and general computer skills
+ High school diploma or equivalent
Preferred Qualifications:
+ Experience with claims processing
+ Familiarity with CRM systems (Microsoft Dynamics)
+ High-volume inbound phone support (50+ calls/day)
+ Microsoft Excel proficiency
Soft Skills:
+ Ability to work independently and problem-solve without supervision
+ Resourcefulness in finding answers and checking inventory
+ Positive attitude and attention to detail
+ Professionalism and accountability
Employee Value Proposition (EVP):
+ Contract-to-hire opportunity with potential for quick career growth
+ Extensive on-the-job training provided
+ Large team environment with 30+ CSRs
+ Clear internal promotion paths (CSR Levels 1-3, Supervisor, Manager)
+ Exposure to cross-functional teams and career mobility into sales or other departments
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tinley Park,IL.
Application Deadline
This position is anticipated to close on Aug 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a detail-oriented and adaptable Customer Service Representative to join a dynamic and well-established team. This role is ideal for professionals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
Key Responsibilities:
+ Respond to customer inquiries via phone (25-50+ calls/day) and email (50-100+ emails/day)
+ Provide accurate information regarding shipping, product availability, and pricing
+ Research and resolve customer issues using internal systems
+ Create and manage customer service cases
+ Collaborate across departments to resolve customer needs
+ Ensure transparency and proactive communication with customers
+ Deliver a frictionless and professional customer experience
Required Skills & Experience:
+ 2+ years of customer service experience in a product-based environment (non-scripted)
+ Experience with order entry in an ERP system
+ Proficiency in Microsoft Outlook and Word
+ Strong email communication and general computer skills
+ High school diploma or equivalent
Preferred Qualifications:
+ Experience with claims processing
+ Familiarity with CRM systems (Microsoft Dynamics)
+ High-volume inbound phone support (50+ calls/day)
+ Microsoft Excel proficiency
Soft Skills:
+ Ability to work independently and problem-solve without supervision
+ Resourcefulness in finding answers and checking inventory
+ Positive attitude and attention to detail
+ Professionalism and accountability
Employee Value Proposition (EVP):
+ Contract-to-hire opportunity with potential for quick career growth
+ Extensive on-the-job training provided
+ Large team environment with 30+ CSRs
+ Clear internal promotion paths (CSR Levels 1-3, Supervisor, Manager)
+ Exposure to cross-functional teams and career mobility into sales or other departments
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tinley Park,IL.
Application Deadline
This position is anticipated to close on Aug 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now
2
Customer Service Representative
60684 Chicago, Illinois
TEKsystems
Posted today
Job Viewed
Job Description
Customer Service Specialist - Healthcare Services
Location: Chicago, IL 60643
Schedule: Monday to Friday, 8:30 AM - 5:30 PM
Pay Rate: $18/hour (paid weekly) + benefits
Duration: 4-month contract-to-hire (long-term growth opportunity)
Are you passionate about helping others and making a meaningful impact in healthcare? We're hiring Customer Service Specialists to support patients with home medical equipment and services. This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional service.
What You'll Do
+ Handle inbound and outbound calls to assist patients and healthcare providers
+ Process orders, verify documentation, and schedule equipment deliveries
+ Educate patients on financial responsibilities and insurance coverage
+ Review and enter information into EMR systems accurately
+ Obtain pre-authorizations and verify insurance eligibility
+ Collaborate with internal teams to ensure smooth service delivery
What You'll Bring
+ Strong communication and organizational skills
+ Ability to multitask and work efficiently under pressure
+ Familiarity with healthcare documentation and insurance processes (preferred)
+ Customer-first mindset and attention to detail
This is a fantastic opportunity to join a growing team and build a career in healthcare support. If you're ready to make a difference, apply today!
Pay and Benefits
The pay range for this position is $8.00 - 18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location: Chicago, IL 60643
Schedule: Monday to Friday, 8:30 AM - 5:30 PM
Pay Rate: $18/hour (paid weekly) + benefits
Duration: 4-month contract-to-hire (long-term growth opportunity)
Are you passionate about helping others and making a meaningful impact in healthcare? We're hiring Customer Service Specialists to support patients with home medical equipment and services. This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional service.
What You'll Do
+ Handle inbound and outbound calls to assist patients and healthcare providers
+ Process orders, verify documentation, and schedule equipment deliveries
+ Educate patients on financial responsibilities and insurance coverage
+ Review and enter information into EMR systems accurately
+ Obtain pre-authorizations and verify insurance eligibility
+ Collaborate with internal teams to ensure smooth service delivery
What You'll Bring
+ Strong communication and organizational skills
+ Ability to multitask and work efficiently under pressure
+ Familiarity with healthcare documentation and insurance processes (preferred)
+ Customer-first mindset and attention to detail
This is a fantastic opportunity to join a growing team and build a career in healthcare support. If you're ready to make a difference, apply today!
Pay and Benefits
The pay range for this position is $8.00 - 18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now
3
Customer Service Representative
60477 Tinley Park, Illinois
TEKsystems
Posted today
Job Viewed
Job Description
Description
The CEA will be responsible for:
Handling all customer inquires both over the phone and via email quickly and effectively
Inbound Calls - 25-50+ a day
Emails - 50-100+ a day
Answering questions customers have about shipping, product availability and pricing
Research questions and use systems to provide customer with the best experience
Create cases for issues customers have.
Coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied
Direct customer communication by a variety of channels, order management and across the fulfillment chain
Provide information and exception management
Provide transparency to customers using critical thinking and problem-solving techniques
Handling both internal and external customer inquiries as well as provide proactive solutions
Delivering a frictionless customer experience.
Reports to Supervisor of Customer Experience
The company is known for providing world class Customer Experience. Team members are provided extensive on the job training to fully prepare them for their role
Skills
Customer service, inbound call, microsoft outlook, microsoft excel, email, Customer support, microsoft dynamics, CRM, order entry
Top Skills Details
Customer service,inbound call,microsoft outlook,microsoft excel,email
Additional Skills & Qualifications
Must Haves:
- 2+ years of customer service experience from a products company or customer service role that had KPI's (no call center candidates from scripted environment)
- Order Entry in an ERP
- Microsoft Outlook, Microsoft Word
- General Computer Skills
- Email Communication heavy
- HS diploma
Nice Haves:
- Claims experience (order claims processing)
- CRM - Microsoft Dynamics
- Inbound Phone experience 50+ volume
- Microsoft Excel
Soft Skills:
- Working independently - looking for candidates who can work without direction and problem solve on their own without looping in a supervisor
- Problem solve - being resourceful to look up answers and check inventory levels
- Email communication
- Positive Attitude
- Attention to detail
- Professional - accountability
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tinley Park,IL.
Application Deadline
This position is anticipated to close on Aug 30, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The CEA will be responsible for:
Handling all customer inquires both over the phone and via email quickly and effectively
Inbound Calls - 25-50+ a day
Emails - 50-100+ a day
Answering questions customers have about shipping, product availability and pricing
Research questions and use systems to provide customer with the best experience
Create cases for issues customers have.
Coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied
Direct customer communication by a variety of channels, order management and across the fulfillment chain
Provide information and exception management
Provide transparency to customers using critical thinking and problem-solving techniques
Handling both internal and external customer inquiries as well as provide proactive solutions
Delivering a frictionless customer experience.
Reports to Supervisor of Customer Experience
The company is known for providing world class Customer Experience. Team members are provided extensive on the job training to fully prepare them for their role
Skills
Customer service, inbound call, microsoft outlook, microsoft excel, email, Customer support, microsoft dynamics, CRM, order entry
Top Skills Details
Customer service,inbound call,microsoft outlook,microsoft excel,email
Additional Skills & Qualifications
Must Haves:
- 2+ years of customer service experience from a products company or customer service role that had KPI's (no call center candidates from scripted environment)
- Order Entry in an ERP
- Microsoft Outlook, Microsoft Word
- General Computer Skills
- Email Communication heavy
- HS diploma
Nice Haves:
- Claims experience (order claims processing)
- CRM - Microsoft Dynamics
- Inbound Phone experience 50+ volume
- Microsoft Excel
Soft Skills:
- Working independently - looking for candidates who can work without direction and problem solve on their own without looping in a supervisor
- Problem solve - being resourceful to look up answers and check inventory levels
- Email communication
- Positive Attitude
- Attention to detail
- Professional - accountability
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tinley Park,IL.
Application Deadline
This position is anticipated to close on Aug 30, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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4
Customer Service Representative
60018 Des Plaines, Illinois
Robert Half
Posted today
Job Viewed
Job Description
Description We are looking for a motivated Customer Service Representative to join our team in Rosemont, Illinois. This Contract to permanent position offers an opportunity to support customers with exceptional service while ensuring smooth order processing and fulfillment. If you are detail-oriented and enjoy building positive client relationships, this role is ideal for you.
Responsibilities:
- Respond promptly and professionally to incoming customer inquiries and requests.
- Accurately input and process customer orders, ensuring all details are verified including product specifications and pricing.
- Track and monitor the progress of orders, providing regular updates to customers throughout the fulfillment process.
- Address and resolve customer concerns related to order discrepancies or processing issues.
- Work closely with internal teams to resolve order-related challenges and ensure timely delivery.
- Investigate discrepancies in orders and provide solutions to prevent recurrence.
- Maintain clear and proactive communication with customers, offering timely updates on issue resolutions.
- Document recurring customer concerns and recommend process improvements to enhance service quality.
- Deliver exceptional customer service throughout the order lifecycle, fostering trust and satisfaction.
- Utilize tools like Microsoft Excel and Word to manage data entry and correspondence effectively. Requirements - Proven experience in a customer service role, preferably in a call center or order management environment.
- Proficiency in handling inbound and outbound calls with professionalism.
- Strong skills in data entry and email correspondence.
- Familiarity with Microsoft Excel and Word for tracking and managing customer data.
- Ability to schedule appointments and manage order entry efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with clients and teams.
- Detail-oriented approach to verifying order information and resolving discrepancies.
- Capability to multitask and prioritize responsibilities in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Respond promptly and professionally to incoming customer inquiries and requests.
- Accurately input and process customer orders, ensuring all details are verified including product specifications and pricing.
- Track and monitor the progress of orders, providing regular updates to customers throughout the fulfillment process.
- Address and resolve customer concerns related to order discrepancies or processing issues.
- Work closely with internal teams to resolve order-related challenges and ensure timely delivery.
- Investigate discrepancies in orders and provide solutions to prevent recurrence.
- Maintain clear and proactive communication with customers, offering timely updates on issue resolutions.
- Document recurring customer concerns and recommend process improvements to enhance service quality.
- Deliver exceptional customer service throughout the order lifecycle, fostering trust and satisfaction.
- Utilize tools like Microsoft Excel and Word to manage data entry and correspondence effectively. Requirements - Proven experience in a customer service role, preferably in a call center or order management environment.
- Proficiency in handling inbound and outbound calls with professionalism.
- Strong skills in data entry and email correspondence.
- Familiarity with Microsoft Excel and Word for tracking and managing customer data.
- Ability to schedule appointments and manage order entry efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with clients and teams.
- Detail-oriented approach to verifying order information and resolving discrepancies.
- Capability to multitask and prioritize responsibilities in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
5
Customer Service Representative
60684 Chicago, Illinois
Lawson Products
Posted today
Job Viewed
Job Description
**Customer Service Representative**
**City:** Chicago
**State/Province:** IL
**Country:** United States
**Division:** Corporate
**Job ID:** 13735
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Responds to a minimum of 40 calls per day in an inbound call center.
+ Maintain a strong performance against established key performance indicators.
+ Input and modify customer orders in SAP system.
+ Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
+ Track order shipments and provide proof of delivery upon request.
+ Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
+ Process document requests.
+ Process credit and debit memo requests that fall within department policy.
+ Answer common product questions as first line of response.
+ Resolve transactional discrepancies and customer complaints.
+ Other duties as assigned.
**Qualifications & Requirements:**
+ High School Diploma or GED.
+ Minimum 1 year experience in an inbound call center, preferred.
+ Effective verbal and written communication skills.
+ Basic computer skills and the ability to navigate company internal and external websites.
+ Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
+ Basic maintenance, repair and operational (MRO) product knowledge is preferred.
+ SAP experience, a plus.
+ Possesses entry-level problem solving kills.
+ Previous manufacturing/distribution and sales experience a plus.
+ Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
**City:** Chicago
**State/Province:** IL
**Country:** United States
**Division:** Corporate
**Job ID:** 13735
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Responds to a minimum of 40 calls per day in an inbound call center.
+ Maintain a strong performance against established key performance indicators.
+ Input and modify customer orders in SAP system.
+ Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
+ Track order shipments and provide proof of delivery upon request.
+ Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
+ Process document requests.
+ Process credit and debit memo requests that fall within department policy.
+ Answer common product questions as first line of response.
+ Resolve transactional discrepancies and customer complaints.
+ Other duties as assigned.
**Qualifications & Requirements:**
+ High School Diploma or GED.
+ Minimum 1 year experience in an inbound call center, preferred.
+ Effective verbal and written communication skills.
+ Basic computer skills and the ability to navigate company internal and external websites.
+ Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
+ Basic maintenance, repair and operational (MRO) product knowledge is preferred.
+ SAP experience, a plus.
+ Possesses entry-level problem solving kills.
+ Previous manufacturing/distribution and sales experience a plus.
+ Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
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6
Customer Service Representative
60515 Downers Grove, Illinois
Kemper
Posted today
Job Viewed
Job Description
Location(s)
P&C-Butterfield Road-Downers Grove-IL-AAC
**Details**
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
We are looking for dedicated, caring professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you!
Our contact center is open from 7:00am to 8:00pm CST, Monday - Friday and 8:00am to 5:00pm CST on Saturday. The work schedule for this opportunity is: Afternoon/evening shifts with required rotating Saturdays. This position will be working CST hours.
Training will be 8:30am to 5:30pm CST Monday - Friday for approximately 6 to 8 weeks.
**Position Responsibilities** :
+ Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes.
+ Serves as the primary contact point for insureds, agents, and lien holders for policy related inquiries.
+ Provides Superior Customer Service and offers solutions and/or options within Company guidelines.
+ You may be asked to periodically attend office-based training or meetings as needed.
**Position Qualifications** :
+ High school diploma or GED.
+ 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred.
+ Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required.
+ PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required.
+ Successfully completes all required new hire training as per Departmental guidelines.
The range for this position is $15.00 to $3.99. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $13 billio in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.7 million policies, is represented by approximately 24,000 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
P&C-Butterfield Road-Downers Grove-IL-AAC
**Details**
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
We are looking for dedicated, caring professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you!
Our contact center is open from 7:00am to 8:00pm CST, Monday - Friday and 8:00am to 5:00pm CST on Saturday. The work schedule for this opportunity is: Afternoon/evening shifts with required rotating Saturdays. This position will be working CST hours.
Training will be 8:30am to 5:30pm CST Monday - Friday for approximately 6 to 8 weeks.
**Position Responsibilities** :
+ Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes.
+ Serves as the primary contact point for insureds, agents, and lien holders for policy related inquiries.
+ Provides Superior Customer Service and offers solutions and/or options within Company guidelines.
+ You may be asked to periodically attend office-based training or meetings as needed.
**Position Qualifications** :
+ High school diploma or GED.
+ 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred.
+ Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required.
+ PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required.
+ Successfully completes all required new hire training as per Departmental guidelines.
The range for this position is $15.00 to $3.99. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $13 billio in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.7 million policies, is represented by approximately 24,000 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
View Now
7
Customer Service Representative
Chicago, Illinois
Help at Home
Posted today
Job Viewed
Job Description
**Help at Home is hiring!** **We offer weekly pay between $18.00-$1.50 per hour ( 18.50- 22.00/hr for Chicagoland area offices) and a generous incentive program - up to 10,000* in bonuses per year!**
Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client's care.
**Benefits**
_Our team is the foundation of our work. We offer:_
+ Weekly pay of ** 18.00- 21.50 per hour ( 18.50- 22.00/hr for Chicagoland area offices)** based on experience
+ Direct deposit or cash card offered
+ Healthcare, dental, and vision insurance
+ Paid time off
+ 401k
+ Ongoing, in-depth training opportunities
+ Meaningful work with clients who need your help
+ Career growth and experience with an industry leader with 40+ years of history in a high-demand field
**Responsibilities**
+ Maintains assigned clients' files, employee files, and all related paperwork
+ Provides direct training to field staff on client Care Plans
+ Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service
+ Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
+ Prepares and submits routine departmental reports, as required
+ Records and maintains accurate documentation of the client's condition and overall service
+ Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution, as required
+ Ensures compliance with local, state, and federal laws as well as with company policies and procedures
+ Performs other job-related duties as assigned
**Minimum Qualifications**
+ Bachelor's Degree preferred, but not required
+ 2 years of management/supervisory experience is preferred, but not required
+ At least 18 years of age required
+ High school diploma or equivalent required
+ Ability to work in a fast-paced environment and professional written and verbal communication skills
**Physical/Travel Requirements**
+ Must be able to lift up to 15 pounds at a time
+ Must be able to sit, stand, walk, or squat
+ Must be able to occasionally lift up to 50 lbs. at a time
+ Must be able to travel to client homes when needed
_*Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview._
_The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request._
_Data Security and Privacy Statement_
_At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._
_We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._
_Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._
Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client's care.
**Benefits**
_Our team is the foundation of our work. We offer:_
+ Weekly pay of ** 18.00- 21.50 per hour ( 18.50- 22.00/hr for Chicagoland area offices)** based on experience
+ Direct deposit or cash card offered
+ Healthcare, dental, and vision insurance
+ Paid time off
+ 401k
+ Ongoing, in-depth training opportunities
+ Meaningful work with clients who need your help
+ Career growth and experience with an industry leader with 40+ years of history in a high-demand field
**Responsibilities**
+ Maintains assigned clients' files, employee files, and all related paperwork
+ Provides direct training to field staff on client Care Plans
+ Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service
+ Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
+ Prepares and submits routine departmental reports, as required
+ Records and maintains accurate documentation of the client's condition and overall service
+ Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution, as required
+ Ensures compliance with local, state, and federal laws as well as with company policies and procedures
+ Performs other job-related duties as assigned
**Minimum Qualifications**
+ Bachelor's Degree preferred, but not required
+ 2 years of management/supervisory experience is preferred, but not required
+ At least 18 years of age required
+ High school diploma or equivalent required
+ Ability to work in a fast-paced environment and professional written and verbal communication skills
**Physical/Travel Requirements**
+ Must be able to lift up to 15 pounds at a time
+ Must be able to sit, stand, walk, or squat
+ Must be able to occasionally lift up to 50 lbs. at a time
+ Must be able to travel to client homes when needed
_*Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview._
_The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request._
_Data Security and Privacy Statement_
_At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._
_We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._
_Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._
View Now
8
Customer Service Representative
60417 Crete, Illinois
Crash Champions
Posted today
Job Viewed
Job Description
**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $10.00/Hr.
**Posted Max Pay Rate** USD $4.45/Hr.
**ID** _2025-15124_
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _60417_
**_Location : Address_** _1048 Main Street_
**Remote** _No_
**Posted Min Pay Rate** _USD 10.00/Hr._
**Posted Max Pay Rate** _USD 24.45/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $10.00/Hr.
**Posted Max Pay Rate** USD $4.45/Hr.
**ID** _2025-15124_
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _60417_
**_Location : Address_** _1048 Main Street_
**Remote** _No_
**Posted Min Pay Rate** _USD 10.00/Hr._
**Posted Max Pay Rate** _USD 24.45/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
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