Customer Service Representative

27395 Greensboro, North Carolina Brenntag

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Your Role and Responsibilities Job Summary: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Job Description: * Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. * Verifies all shipping, billing, pricing, and purchase order information. * Enters special instructions related to orders, customer requests/code maintenance, and notes. * Update customer files with quoted pricing, new items, address changes, delivery instructions, etc. * Communicate and provide necessary support to sales staff while in the field. * Regularly communicates with internal and external customers on various issues. * Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary. * Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders. * Documents and resolves customer complaints. * Process customer product returns in a timely manner and in accordance with prescribed and documented procedures. * Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures. Your Profile Education and Experience: * 2+ years of experience in Customer Service or similar discipline. * Chemical Distribution or Manufacturing is a plus. * Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills. * Excellent interpersonal skills with a passion for collaboration. * Skilled at working in a fast-paced, deadline-driven environment to prioritize heavy workload and multitasking. * Dedication to teamwork, customer satisfaction, and results. * Excellent written/oral communication skills. * Willingness to work overtime, have on-call hours, or work after hours. * Keeping calm when on customer calls. * Experience with Microsoft Office Suite, ERP/CRM systems, and team collaboration tools. OUR OFFER We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. * Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. * Paid parental leave * Education assistance program * Employee assistance program * Various healthcare plan options as well as 401(k) INTERESTED? We look forward receiving your application. Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at (phone, tty, fax, email, etc.). Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to or view the poster at Brenntag TA Team
View Now

Customer Service Representative

27302 Mebane, North Carolina Copart

Posted today

Job Viewed

Tap Again To Close

Job Description

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive

View Now

Customer Service Representative

27278 Hillsborough, North Carolina Independent Insurance Agents of North Carolina

Posted today

Job Viewed

Tap Again To Close

Job Description

Purpose Of Job

This position will assist the agency in daily individual and business client customer service roles, including but not limited to, answering phone calls, communicating with clients by phone and email, helping clients make changes to their policies, helping with the process of quoting and issuing new policies, and creating notes/tasks/follow ups regarding those interactions and changes. Property and casualty insurance license preferred but not required. This job entails both in-person and virtual work environment.

Responsibilities

1. Answering phone calls: executing the task discussed on the phone call

2. Effective communication: setting expectations with the client about what to expect next as a result of said phone call

3. Managing tasks: interaction with clients will result in activities that need to be executed. Those activities must be executed, documented, and followed up on to ensure completion

4. Working with producers (agents): producers (agents) communicate with their clients which results in activities that need to be completed. Expect to receive requests from producers (agents) that need to be executed, documented, and followed up on as you would when dealing directly with a client

5. Assisting with quoting/issuing/endorsing policies: collecting appropriate personal information from clients in order to help quote/issue/endorse their policies based on their needs/requests

Job Qualifications

1. Knowledge and professionalism: specific industry knowledge will be learned during employment but the expectation is competency to work independently on daily tasks, actively communicate with clients and co-workers, and handle matters professionally and timely

2. Communication skills: the majority of your work will be generated through communication with people, clients specifically, so the ability to work with many different personalities is important

View Now

Customer Service Representative

27497 Greensboro, North Carolina Circle K Stores, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Store : 3101 Pleasant Garden Rd, Greensboro, North Carolina 27406 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to Customer Service Representative, Customer Service, Representative, Retail, Service

View Now

Customer Service Representative

27497 Greensboro, North Carolina Precision Garage Door Co

Posted today

Job Viewed

Tap Again To Close

Job Description

As an Customer Service Representative. As a Customer Service Representative, you'll be responsible for promptly and professionally handling any incoming calls and requests from customers, while providing an exceptional level of customer service Assis Customer Service, Customer Service Representative, Technical Support, Representative, Accounts Receivable, Retail

View Now

Customer Service Representative

27320 Reidsville, North Carolina Circle K

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

View Now

Customer Service Representative

27497 Greensboro, North Carolina Pls Financial Services, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail

View Now
Be The First To Know

About the latest Customer service Jobs in Burlington !

Customer Service Representative

Elon, North Carolina Circle K

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Circle K - 1031 N Nc Hwy 87 (Retail Associate / Team Member) As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for safety, cleanliness, and proper working order.Hiring Immediately >>

View Now

Customer Service Representative

27497 Greensboro, North Carolina Circle K

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

  • Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
  • Provide regular and predictable onsite attendance.
  • Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

View Now

Customer Service Representative

27497 Greensboro, North Carolina U-Haul International, Inc

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

View Now

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Jobs View All Jobs in Burlington