138 Customer Service jobs in Cayey
Customer service Representative

Posted 7 days ago
Job Viewed
Job Description
**Ubicación: Catano**
**Tipo de puesto:** Tiempo completo
**Horario:** Lunes a Viernes, 7:30 am a.m. - 4:30p.m.
**Salario:** Competitivo / Basado en experiencia Cerca de $12.00 p/h
**Acerca de la empresa:**
Somos una empresa en crecimiento dedicada a la logística, almacenamiento y distribución de mercancía. Nuestro compromiso es brindar un servicio eficiente y confiable tanto a nuestros clientes como a nuestros socios comerciales. Buscamos personas comprometidas, organizadas y orientadas al cliente para unirse a nuestro equipo como Bilingual **Customer Service Representative** .
**Responsabilidades:**
+ Brindar atención al cliente por teléfono, correo electrónico y en persona.
+ Gestionar órdenes, devoluciones, reclamaciones y consultas de clientes.
+ Coordinar con el equipo de almacén para asegurar el cumplimiento de pedidos y entregas.
+ Actualizar y mantener registros precisos de interacciones con clientes en el sistema.
+ Identificar y resolver problemas de manera eficiente y profesional.
+ Apoyar en tareas administrativas relacionadas con el departamento de servicio al cliente.
**Requisitos:**
+ Experiencia previa en atención al cliente, preferiblemente en logística o almacén.
+ Excelentes habilidades de comunicación verbal y escrita.
+ Nivel básico/intermedio de Microsoft Office (Excel, Outlook, etc.).
+ Capacidad para trabajar en un entorno dinámico y orientado a resultados.
+ Atención al detalle y actitud proactiva.
+ Dominio del español y ingles es necesario
**Ofrecemos:**
+ Salario competitivo y beneficios.
+ Oportunidades de crecimiento dentro de la empresa.
+ Ambiente de trabajo profesional y colaborativo.
+ Entrenamiento y capacitación continua.
**¿Interesado/a?**
Envía tu resume y certificado de buena conducta actualizado a
**Pay Details:** $2.00 to 14.00 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
Customer Service Representative

Posted 7 days ago
Job Viewed
Job Description
As a Customer Service Representative, you will be responsible for answering phones, performing data entry, executing administrative duties, and applying basic math skills. These Customer Service Representative positions require at least one year of customer service experience, proficiency in English (English proficiency assessment will be required after application), and the ability to work 40 hours per week during standard business operating hours, Monday - Friday from 8am - 7pm. It may be necessary, given the business need, to work occasional overtime on weekends and holidays.
Click on Apply Now to be considered for these Customer Service Representative Jobs in San Juan, Puerto Rico.
**Pay Details:** 13.00 to 13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
Customer Service Representative

Posted 7 days ago
Job Viewed
Job Description
This opportunity will allow you to enhance your career while gaining valuable experience. This position requires a High School Diploma/GED, 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties, and bilingual Spanish/English proficiency.
Primary responsibilities include:
· Provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required
· Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
· Research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues
· May assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools
· May contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed in a call center environment.
What's in it for you?
· Competitive benefits with options such as medical, dental, vision, and 401(k)
· Weekly pay of $13.00 - $3.50 depending on experience /hr.
For instant consideration on this Customer Service Representative job, click on Apply Now! We are hiring immediately!
**Pay Details:** 13.00 to 13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
Customer Service Representative - Remote

Posted 7 days ago
Job Viewed
Job Description
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit? Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services?
***This is a remote position and can be located anywhere within the United States.**
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller?needs, questions and concerns?
+ Formulate plans of resolution and respond?appropriately and efficiently?
+ Maintain and restore customer satisfaction and partner with other teams as needed?
+ Perform problem analysis, problem determination and recommended resolutions to the?callers in accordance with standard protocol?
+ Proactively educate caller on program benefits?
+ Meet or exceed established call center metrics, attendance standards and quality levels?
+ Use computer tools to accurately process and document information?
+ Develop rapport with callers and appropriately adjust communication style?
+ Provide accurate information about?Sharecare programs and services?
+ Escalate issues internally and follow up on escalated issues?
**Qualifications:**
+ High School Diploma?
+ Prior experience in a customer?service related?field preferred
+ Great communication skills?
+ Must be able to multi-task?
+ General working knowledge of Microsoft Word &?Outlook?
+ Computer keyboard proficiency?and internet navigation skills?required?
+ Have the ability to?work effectively with others in a team?environment?
+ Ability to thrive in a fast-growing always changing?environment?
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Customer Service Representative (Rx)

Posted 7 days ago
Job Viewed
Job Description
Customer Service Operations is responsible for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.
**Accountabilities:**
+ Confer with customers by telephone to provide information about products and take orders.
+ Check to ensure that appropriate changes were made to resolve customers' problems.
+ Backorders and emergency orders management.
+ Coordinate orders delivery dates.
+ Review and confirm order status and delivery.
+ Validate that prices are in compliance with our best pricing practices.
+ Respond to customer problems or complaints.
+ Manage weekly reports of open and delivered orders.
+ Provide order status to clients.
+ Consolidate orders.
**_Qualifications:_**
+ A minimum of an Associate Degree in Pharmacy Technician is preferred.
+ A minimum of 2 years' experience is required; an equivalent combination of education and work experience will be considered.
+ Prior computer experience using Microsoft Office Excel (intermediate level) is required.
+ Experience in logistics is preferred.
+ Fully Bilingual English and Spanish verbal and written is preferred.
+ Must have prior experience generating reports.
+ Excellent written and oral communication skills.
+ Available to work weekends and holidays as required
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments.
+ In-depth knowledge in technical or specialty area.
+ Applies advanced skills to resolve complex problems independently.
+ May modify process to resolve situations.
+ Works independently within established procedures; may receive general guidance on new assignments.
+ May provide general guidance or technical assistance to less experienced team members.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Remote Bilingual Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
**Remote Bilingual Healthcare Customer Service Representative** ?
**Must be fluent in English & Spanish**
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
In this position you will be answering calls regarding healthcare benefits during AEP (Annual enrollment period). The calls are related to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc?
**There are plenty of growth opportunities within the healthcare team.**
Starting pay is $13.67 an hour.
Hours of Operation: Monday-Sunday 8:00AM - 8:00PM EST
Training is paid.
Training Duration: 6 Weeks in a Classroom and 1 Week Nesting
You are not allowed to miss a day of training.
Health benefits - medical, dental and vision are available on 1 st day of employment.
Paid time off is accrued after 180 days of employment.
Successfully learn and navigate 30-40 systems.
**About the Bilingual Healthcare Customer Service Representative role:**
+ Excellent communication skills?
+ Successfully complete customer service assessment & typing test
+ Keyboarding and software proficiency?
+ Great problem-solving skills?
+ Ability to effectively multi-task?
+ High school diploma, GED, or college degree?
+ Ability to successfully complete a mandatory paid training program?
+ Successful completion of background check is required for this position?
+ You will manage a steady volume of incoming calls from customers while navigating through multiple systems?
**A few of the questions you may receive as a healthcare call center advocate are the following:?**
Can you please help place a refill of my prescriptions?
Do you know the tracking details on my order?
**Equipment and workspace requirements:?**
+ We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
+ You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _speedtest.googlefiber.net_ )?
+ Must be able to hardwire your work computer directly to your home modem via ethernet?(Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** .
+ Must have a quiet, **distraction free** workspace?(Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)
**The application process will take less than 20 minutes and includes everything required to be considered.** ?
Apply to the role and provide your basic profile information (2 minutes)?
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
Complete a typing test (2 minutes)? **You will need a keyboard** .
Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)?
**Important**
It is important that you complete the application in a timely manner to be considered for the role.
Your local library, shipping store or search, 'public computers near me' if you don't have a computer.
**Be part of the future** ?
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best?
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $ 13.67 Hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Bilingual Customer Service Representative (Autoexpreso)

Posted 7 days ago
Job Viewed
Job Description
Staff Management is hiring immediately Bilingual Customer Service Representatives to join our local offices. This is a full-time opportunity, and we are seeking candidates who are responsible, organized, attentive and team-oriented to manage customer accounts, and attend to customers visiting our office. We highly value the reliability and availability of candidates' prospective work schedules. Oportunidad de empleo!
.
Perks & Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Paid Sick Leave, Paid Time Off.
Shifts: All Shifts, 1st Shift, 2nd Shift.
Employment Types: Full Time, Long Term.
Pay Rate: $11.00 - $2.75 / hour
Duties:
+ Engaging customers
+ Managing customer accounts
+ Attention to detail
.
Position Requirements:
+ Hablante bilingue requerido
+ 40 words typing per minute minimum
+ Knowledge of Microsoft Office suite (Excel, Word, Outlook)
+ Available to work a schedule between 7:00 AM - 7:00 PM (Monday to Saturday)
+ Ability to work overtime as needed
+ Reliable transportation
Requirements: Drug Test, Must be at least 18 years old.Able to Lift 20 pounds., required education: HS Diploma or GED.
Work Location: PAM / Guaynabo, Guaynabo, PR 00968.
Job Types: Call Center, Customer Service Rep.
Industry: Customer Service/Call Center.
The hourly rate for this position is anticipated between 11.00 - 12.75 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at .
TBI Outsourcing Puerto Rico, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or 1- . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.
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Representative, Customer Service - New Patient Care
Posted 2 days ago
Job Viewed
Job Description
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
This position specializes in new patient care on the customer service team.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special-order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
.
**Anticipated hourly range:** $15.75 per hour -$18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPa _y_
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 08/28/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Representative II, Customer Service Ops

Posted 7 days ago
Job Viewed
Job Description
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/19/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Customer Service Associate
Posted 4 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1647548BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens Boots Alliance
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1963 CALLE LOIZA,SAN JUAN,PR,00911
**Full District Office Address:** 1963 CALLE LOIZA,SAN JUAN,PR,00911-01831-00667-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 00667-SAN JUAN PR