1391 Customer Service jobs in Chelsea

Customer Service Representative

01805 Burlington, Massachusetts ManpowerGroup

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Our client, a leading organization in the healthcare and pharmaceutical industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Order Management & Customer Relationship Management department supporting sales, distribution, and customer relations. The ideal candidate will demonstrate attention to detail, a willingness to learn, and strong organizational skills, which will align successfully in the organization. **Job Title:** Customer Service Representative **Location:** Burlington, MA **Pay Range: 25.00** **Hybrid Model - 9:30am - 6pm** **What's the Job?** + Execute Lead-to-Cash transaction processing, supporting sales for quotations, sales orders, and after-sales service including handling customer complaints. + Conduct regular blocked and backorder analysis, supporting OTIF (On Time In Full) delivery to ensure customer satisfaction. + Take ownership of customer interactions, maintaining high service levels and process consistency. + Meet all defined KPIs to support the organization's scorecard and operational excellence. + Identify opportunities for continuous process improvements and advocate for positive change. **What's Needed?** + Previous customer service experience preferred, with a minimum of 1 year in a related role. + Proficiency in Microsoft Office, especially Excel functions like V-lookup and PivotTables. + Knowledge of ERP systems and quote-to-cash activities is advantageous. + Attention to detail, organized, and motivated with the ability to multitask effectively. + Willingness to participate in training and adapt in a fast-paced environment. **What's in it for me?** + Opportunity to develop skills in order management and customer relationship management within a dynamic organization. + Participation in hybrid training programs to enhance your professional growth. + Engagement in a collaborative and inclusive work environment that values diversity. + Potential for career advancement through ongoing coaching and development opportunities. + Supportive team culture focused on continuous improvement and operational excellence. **Upon completion of waiting period, consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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Customer Service Representative

01805 Burlington, Massachusetts ManpowerGroup

Posted 2 days ago

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**Customer Service & Order Management Role (Hybrid) - Title** **Schedule:** + **Training:** 8:00 AM - 4:30 PM + **Post-training:** 9:30 AM - 6:00 PM **Location:** Hybrid (onsite/remote mix) **Key Responsibilities** *** **Order Management & CRM** + Handle Lead-to-Cash processes (quotes, orders, complaints) + Monitor blocked/backorders and support on-time delivery + Ensure high customer service standards and meet KPIs ** ️** **Operational Excellence** + Identify and implement process improvements + Promote digital tools (Eshop, E-Procurement, etc.) + Support audit documentation and compliance + Collaborate with internal teams (SCM, Sales, Tech Service) *** **Personal Development** + Stay organized and adaptable in a fast-paced environment + Participate in ERP/CRM and soft skills training **Qualifications** + Degree/Diploma in Science preferred + Minimum 1 year of customer service experience + Familiarity with quote-to-cash processes + Proficient in Excel (VLOOKUP, Pivot Tables) + ERP system knowledge preferred If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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Customer Service Representative

02173 Lexington, Massachusetts Associa, Inc.

Posted 3 days ago

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The Dartmouth Group, is hiring a Customer Service Representative for its location in Lexington, MA. Interested in joining a well-established Property Management Company that has been certified as a "Great Place to Work" five years in a row? We are lo Customer Service Representative, Customer Service, Property Management, Representative, Client Service, Retail
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Customer Service Representative

02351 Abington, Massachusetts U-Haul

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Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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Customer Service Representative

02072 Stoughton, Massachusetts U-Haul International, Inc

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Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

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Customer Service Representative

02298 Boston, Massachusetts Pls Financial Services, Inc.

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Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail

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Customer Service Representative

02090 Westwood, Massachusetts South Shore Staffing

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Must have experience with order entry, manufacturing or distribution, and familiarity with an ERP software (JDE, Oracle, SAP, etc.) to be considered. This client is very strict with what they are looking for. Please only apply if you have experience Customer, Customer Service, Representative, Manufacturing, Retail, Staffing, Distribution, Order Entry

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Customer Service Representative

01890 Winchester, Massachusetts U-Haul

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U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

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Customer Service Representative

02474 Arlington, Massachusetts TradeJobsWorkforce

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As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.

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