95 Customer Service jobs in Colton
Financial Customer Service Representative
57117 Sioux Falls, South Dakota
TEKsystems
Posted 7 days ago
Job Viewed
Job Description
Job Description
Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work queue. These team members will then take control of complaints in progress and will see it through until it has reached the qualifications for completion.
This specific area is handling complaints related to credit card, checking account and business complaints.
Typical Day:
+ Team member reviews complaints and handles appropriately. Will talk to the customer, research complaint, resolve complaint, work with other business units within the company in the context of the complaint. May have to put a complaint on hold and come back to it if there is information missing or if they are waiting on a response from a customer or internal team member. Typical case load is 5 to 10 at one time. Works with a web-based tool to document, track and resolve complaints.
+ Support internal and external customers with inquiries and complaints regarding financial products and services.
+ Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online.
+ Perform complex administrative and customer support tasks.
+ Review complaints for regulatory and non-regulatory flags and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards.
+ Respond independently to complaints escalated at the highest level.
+ Interact with internal and external customers to resolve their issues.
+ Interact with the immediate Escalations team to oversee day to day activities of the support Escalations Team
Main Position Details:
Start: 10/13
Pay: $25.00/Hr
Schedule: Monday - Friday 8:00am - 5:00pm
Location: Shoreview, MN. Hybrid Remote schedule.
Duration: 12 Month Contract to Hire
Qualifications
+ Ability to work through a pipeline and manage multiple ongoing tasks while meeting deadlines.
+ Strong communication skills with the ability to de-escalate customers over the phone (expect 5+ high level escalation calls per day).
+ Ability to communicate effectively through writing and emails.
+ Ability to follow Policy + Procedures to execute tasks repetitively.
+ Tech Savvy - will toggle between various systems + screens and will also be working from home part of the time. It is essential that talent can set up their equipment and effectively navigate through technology
Pay and Benefits
The pay range for this position is $5.00 - 25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Sioux Falls,SD.
Application Deadline
This position is anticipated to close on Oct 8, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work queue. These team members will then take control of complaints in progress and will see it through until it has reached the qualifications for completion.
This specific area is handling complaints related to credit card, checking account and business complaints.
Typical Day:
+ Team member reviews complaints and handles appropriately. Will talk to the customer, research complaint, resolve complaint, work with other business units within the company in the context of the complaint. May have to put a complaint on hold and come back to it if there is information missing or if they are waiting on a response from a customer or internal team member. Typical case load is 5 to 10 at one time. Works with a web-based tool to document, track and resolve complaints.
+ Support internal and external customers with inquiries and complaints regarding financial products and services.
+ Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online.
+ Perform complex administrative and customer support tasks.
+ Review complaints for regulatory and non-regulatory flags and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards.
+ Respond independently to complaints escalated at the highest level.
+ Interact with internal and external customers to resolve their issues.
+ Interact with the immediate Escalations team to oversee day to day activities of the support Escalations Team
Main Position Details:
Start: 10/13
Pay: $25.00/Hr
Schedule: Monday - Friday 8:00am - 5:00pm
Location: Shoreview, MN. Hybrid Remote schedule.
Duration: 12 Month Contract to Hire
Qualifications
+ Ability to work through a pipeline and manage multiple ongoing tasks while meeting deadlines.
+ Strong communication skills with the ability to de-escalate customers over the phone (expect 5+ high level escalation calls per day).
+ Ability to communicate effectively through writing and emails.
+ Ability to follow Policy + Procedures to execute tasks repetitively.
+ Tech Savvy - will toggle between various systems + screens and will also be working from home part of the time. It is essential that talent can set up their equipment and effectively navigate through technology
Pay and Benefits
The pay range for this position is $5.00 - 25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Sioux Falls,SD.
Application Deadline
This position is anticipated to close on Oct 8, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now
0
Customer Service Representative | PRN
57117 Sioux Falls, South Dakota
Avera
Posted 15 days ago
Job Viewed
Job Description
**Location:**
Avera Home Medical Equipment-Sioux Falls
**Worker Type:**
PRN
**Work Shift:**
As Needed (United States of America)
**Pay Range:**
_The pay range for this position is listed below. Actual pay rate dependent upon experience._
$18.25 - $23.75
**Position Highlights**
**You Belong at Avera**
**Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.**
**A Brief Overview**
Serves as an on-site resource for services and processing referrals/sales/rentals as appropriate for branch location. Contacts the appropriate service line representative when additional services and/or specific information is requested. Attends to customer's needs and brings information to the Leadership Team planning effort.
**What you will do**
+ Provides a welcoming environment for patients, customers and staff by assisting with product selection and product education, which would consist of teaching the customer about the functions and benefits of the product.
+ Receives and records merchandise according to store procedures, organize merchandise as needed and assists in maintaining merchandise stock levels and presentation.
+ Maintains a clean store necessary to ensure the store presentation to our customers is pleasing and a comfortable shopping experience.
+ Researches and promotes new products to display at store.
+ Completes the sale/rental transactions for all on-site level I home medical equipment/products/services (i.e., measuring/fitting of vascular garments) to include securing appropriate pre-authorizations, physician orders, data entry, signatures, co-pays, patient education, etc.
+ Works with Access Services for appropriate verification.
+ Collaborates with appropriate manager/supervisor/and materials to add/delete service specific information, education, products, and services.
+ Maintains up-to-date knowledge base of new products and services available.
+ Promotes services to clinic staff and physicians.
+ Works collaboratively with Site Manager for show product display that promotes positive sales efforts.
**Essential Qualifications**
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
**Required Education, License/Certification, or Work Experience:**
+ Technical Certificate One-year certificate from college or technical school; or equivalent combination of education and experience
+ 1-3 years Related experience and/or training; or equivalent combination of education and experience
**Expectations and Standards**
+ Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
+ Promote Avera's values of compassion, hospitality, and stewardship.
+ Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
+ Maintain confidentiality.
+ Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
+ Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
_Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to_ _._
At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.
The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at .
Additional Notices:
For TTY, dial 711
Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.
Avera Home Medical Equipment-Sioux Falls
**Worker Type:**
PRN
**Work Shift:**
As Needed (United States of America)
**Pay Range:**
_The pay range for this position is listed below. Actual pay rate dependent upon experience._
$18.25 - $23.75
**Position Highlights**
**You Belong at Avera**
**Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.**
**A Brief Overview**
Serves as an on-site resource for services and processing referrals/sales/rentals as appropriate for branch location. Contacts the appropriate service line representative when additional services and/or specific information is requested. Attends to customer's needs and brings information to the Leadership Team planning effort.
**What you will do**
+ Provides a welcoming environment for patients, customers and staff by assisting with product selection and product education, which would consist of teaching the customer about the functions and benefits of the product.
+ Receives and records merchandise according to store procedures, organize merchandise as needed and assists in maintaining merchandise stock levels and presentation.
+ Maintains a clean store necessary to ensure the store presentation to our customers is pleasing and a comfortable shopping experience.
+ Researches and promotes new products to display at store.
+ Completes the sale/rental transactions for all on-site level I home medical equipment/products/services (i.e., measuring/fitting of vascular garments) to include securing appropriate pre-authorizations, physician orders, data entry, signatures, co-pays, patient education, etc.
+ Works with Access Services for appropriate verification.
+ Collaborates with appropriate manager/supervisor/and materials to add/delete service specific information, education, products, and services.
+ Maintains up-to-date knowledge base of new products and services available.
+ Promotes services to clinic staff and physicians.
+ Works collaboratively with Site Manager for show product display that promotes positive sales efforts.
**Essential Qualifications**
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
**Required Education, License/Certification, or Work Experience:**
+ Technical Certificate One-year certificate from college or technical school; or equivalent combination of education and experience
+ 1-3 years Related experience and/or training; or equivalent combination of education and experience
**Expectations and Standards**
+ Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
+ Promote Avera's values of compassion, hospitality, and stewardship.
+ Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
+ Maintain confidentiality.
+ Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
+ Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
_Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to_ _._
At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.
The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at .
Additional Notices:
For TTY, dial 711
Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.
View Now
1
Remote Customer Service Representative
57101 Sioux Falls, South Dakota
Maximus
Posted 16 days ago
Job Viewed
Job Description
Description & Requirements Fully manage each day's appointment sessions. Carry out confirmation and reminder calls to customers for appointments. Monitor session progress and backfill appointments where necessary. Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session. Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression. Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time. Provide cover remotely for other sites as required. Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link. Provide a professional outstanding service to customers in line with the CHDA vision and values. Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey. Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file. Update records accurately using the in-house computer system. Complete fortnightly 'Work in progress' checks. Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP Prepare and distribute confidential customer documentation securely across different teams within CHDA. Other general administrative duties.
Individual Competencies
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You must be living in the United Kingdom (UK) with the right to work in the UK to be considered for this role. This is a home based position open only to UK Based candidates.
The role of the Customer Service Advisor is to co-ordinate and oversee the day-to-day operation of the Remote Assessment Centre, managing sessions to optimise productivity and customer service, remotely interacting with all customers and associate third parties, and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Qualifications & Experience
- Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
- IT literate, with good Microsoft Office skills
- Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
- Demonstrable experience in an administrative or customer service position.
Individual Competencies
- Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
- Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
- Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
- Able to prioritise tasks effectively
- Able to deliver work to set targets and specified standards
- Self-motivated: Able to work unsupervised and use own initiative
- Able to remain calm in challenging situations
- A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
24,570.00
Maximum Salary
£
24,570.00
Apply Now
2
Customer Service Representative Weekend Closer
Sioux Falls, South Dakota
Planet Fitness - PF Baseline Fitness
Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Greet/meet potential members, providing a great customer experience.
· Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
· Help maintain the neatness/cleanliness of the club.
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
· Strong customer service skills
· Basic computer proficiency
Standing and walking at least 75% of the shift
· Talking in person or on the phone at least 75% of the shift
· Dollars for Scholars Program
Team Member Support Team
Health, Dental and Vision Insurance
Short Term Disability Insurance
Voluntary Life Insurance
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). Each franchisee is responsible for ensuring compliance with local, state and federal law.
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Greet/meet potential members, providing a great customer experience.
· Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
· Help maintain the neatness/cleanliness of the club.
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
· Strong customer service skills
· Basic computer proficiency
Standing and walking at least 75% of the shift
· Talking in person or on the phone at least 75% of the shift
· Dollars for Scholars Program
Team Member Support Team
Health, Dental and Vision Insurance
Short Term Disability Insurance
Voluntary Life Insurance
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). Each franchisee is responsible for ensuring compliance with local, state and federal law.
View Now
Be The First To Know
About the latest Customer service Jobs in Colton !
3