437 Customer Service jobs in Cornelius

ProSidian Seeks a Entry Level Customer Service Representative for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

Seeking Entry Level Customer Service Representative candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This is a Contract Contingent or Contract W-2 (IRS-1099) Customer Service Representative Functional Area Professional - Staffing Augmentation and Recruiting Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

Provide services and support as a Staffing Augmentation and Recruiting Services (Entry Level Customer Service Representative) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

Responsibilities and Duties - Entry Level Customer Service Representative | Customer Service Representative (COC )

• Process customer service documentation.
• Maintain records of interactions.
• Support call center or front-line teams.

Desired Qualifications For Entry Level Customer Service Representative | Customer Service Representative (COC ) (COC ) Candidates:

• Clerical or customer service experience.

Education/Experience Requirements/Qualifications

• High school diploma or GED.

Skills Required

• Data entry, organization, and communication.

Competencies Required

• Accuracy, reliability, customer focus.

Ancillary Details Of The Roles

• Supports complaint resolution processes.
• Works with multiple departments to fulfill requests.

Other Details

• May handle mailroom duties.

Core competencies

• Teamwork the ability to foster teamwork collaboratively as a participant and effectively as a team leader
• Leadership the ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and optimal client and company solutions
• Agility ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
• Judgment exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
• Organization the ability to manage projects and actions and prioritize tasks

Other Requirements

• Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
• Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:

• Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
• Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.
• Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

Company Description

Alpine Events is dedicated to revolutionizing face-to-face marketing by connecting businesses with their targeted audiences through personalized and impactful experiences. We focus on building meaningful connections to deliver exceptional results for our clients, helping their brands thrive in a competitive landscape. Our innovative strategies, expertise, and commitment to excellence make us the go-to partner for companies looking to engage, inspire, and make a lasting impression on their customers. Together, we create memorable moments that drive growth, foster brand loyalty, and shape the future of face-to-face marketing.

Role Description

This full-time role for a Customer Service Representative is an on-site position located in Charlotte, NC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and delivering exceptional customer experiences. Daily tasks will include responding to customer questions, resolving issues, up-selling new and potential customers, and providing information about products and services. The role requires excellent communication skills, a customer-oriented attitude, and the ability to maintain a high level of professionalism.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Customer Experience and Customer Service Representatives skills
• Strong communication and interpersonal skills
• Ability to handle customer inquiries and resolve issues effectively
• Professional demeanor and a customer-oriented attitude
• Experience in a customer service role is preferred
• Bachelor's degree in a related field is a plus

HIRING IMMEDIATELY - We offer: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401 k enrollment with employer contribution Paid sick leave, parental leave, and community service leave The opportunity to be on the ground Customer Service, Representative, Service, Retail

FASTSIGNS # is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients
• Prospect for new business and network for sales opportunities
• Sell a unique, exciting product line that changes by the minute completely based on customer needs and desires

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 1-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Compensation: $18.00 - $22.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

We are seeking Customer Service Representatives (CSRs) to join our growing team in Charlotte, NC.

At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

As a Customer Service Representative, you will be the first point of contact for our customers, embodying the voice and values of our company. Your role is crucial in ensuring customer satisfaction by providing timely, empathetic help that keeps the customer's needs at the forefront of every interaction. You will handle customer inquiries, complaints, and support issues, ensuring a seamless and positive experience. This role requires a passion for service excellence, strong communication skills, and the ability to solve problems effectively.

Responsibilities:

• Answer incoming customer calls, emails, and messages, providing information about products, services, and policies. Supporting billing, scheduling, and retention efforts.
• Resolve customer issues and complaints with patience and understanding, offering timely solutions and escalating cases as necessary.
• Maintain a deep understanding of company products and services to offer accurate assistance and recommendations to customers.
• Keep records of customer interactions, transactions, comments, and complaints, ensuring all customer data is accurate and secure.
• Follow communication procedures, guidelines, and policies to maintain consistency and quality in service.
• Work closely with the team to share insights from customer feedback and contribute to the improvement of products and services.
• Continuously seek opportunities to increase customer satisfaction and deepen customer relationships.
• Participate in training and development sessions to improve knowledge and performance level.

Qualifications:

Experience:

• High school diploma or equivalent; college degree preferred.
• Prior customer service experience.
• Strong phone contact handling skills and active listening.
• Ability to multitask, prioritize, and manage time effectively.
• Excellent communication skills.
• Capability to handle stressful situations and remain calm under pressure.
• Empathy and a customer-oriented attitude, with a commitment to meeting and exceeding customer expectations.

Additional Skills:

• Fluency in more than one language is an advantage.
• Strong problem-solving skills and the ability to think analytically.
• Comfortable working in a fast-paced environment.

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Full-Time or Part-Time
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Weekly Bonus Potential
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

• Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
• Provide regular and predictable onsite attendance.
• Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Weekly Bonus Potential
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will develop positive relationships with our clients promoting Anticimex Carolinas as the premier company within our industry.

Principal Responsibilities

• Provide stellar customer service from the greeting to the conclusion of the call.
• Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
• Provide service as stated in the service agreements to our clients in a professional, prompt, courteous manner.
• Schedule appointments for our customers in a timely and efficient manner and communicate appointment details including day and time of appointment to our customers.
• Routing technicians and sales people when scheduling appointments.
• Help customers understand their account ensuring satisfaction.
• Enter clients' information accurately into the computer.
• Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads.
• Process cash payments that are received by the Customer Service Center or the branch.
• Monitor phone software to ensure that incoming calls have minimal to no wait times low, voicemails checked.
• Provide back-up support to the incoming calls for the Inside Sales team.
• Document and escalate infractions reported by our customers.
• Comply with all company policies and procedures with all employees.
• Participate in customer service projects on behalf of the department.
• Encourage and foster a harmonious workplace with a positive attitude.
• Collaborate with team members as needed.
• Maintain acceptable attendance and tardiness records.
• Other duties as assigned

Competency/Position Requirements: Knowledge, Skills, & Abilities

• Exceptional verbal and written communication skills
• Committed to accuracy
• Ability to demonstrate flexibility when needed
• Ability to work effectively in PestPac
• Exceptional customer service disposition
• Experience with the MS Office Suite (Excel, Word, PowerPoint, Outlook) required

Education/Experience

• No experience required.
• Previous customer service experience strongly preferred.
• Previous experience with heavy incoming call volume is preferred.
• Must be able to walk, sit, stand, & and use the computer and phone for extended period of times.
• Ability to work two Saturdays per month as needed.
• This list may not be all inclusive.

Physical and Mental Demands

• Occasional Demands (1-33%) Frequent Demands (34-66%) Constant Demands (67-100%)
• Lifting (up to 10 lbs)
• Carrying
• Standing Analyzing Focus for Extended Periods Sitting Typing Talking Reading
• FLSA Status: Non-Exempt
• Reports to: Team Lead or CSC Supervisor
• Direct Reports: None