255 Customer Service jobs in Council Bluffs

Description
The Client Services Representative will be responsible for, but not limited to:
+ Maintaining industry leading service standards by providing prompt service and one call resolution.
+ Timely entry of all inbound leads
+ Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.
+ Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.
+ Most calls will be from current clients who have questions about their policy in regards to coverage, billing, clarification, etc.
Skills & Qualifications:
Minimum of an Associates degree required
Active Property and Casualty Insurance license is preferred (not required)
Prior call center/customer service experience required
Pay and Benefits
The pay range for this position is $19.00 - $21.47/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Omaha,NE.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
Bilingual Customer Service Representative - Call Center Rockstar (Fluent in Spanish Required)
Are you ready to bring world-class service to the forefront while fueling your career with momentum? Do you thrive in fast-paced environments, excel at solving puzzles, and take pride in delivering "WOW" moments? If so, we've got the opportunity you've been looking for!
We're seeking Bilingual Customer Service Representatives to join our vibrant call center team. Acting as the first point of contact for our valued customers, you'll handle 80-100 calls per day with poise, precision, and positivity. If you're ready to be part of an energetic, supportive environment with room to shine, this role is designed for YOU!
What You'll Be Doing:
+ Champion Customer Solutions: Assist customers with questions, troubleshooting, and solutions, ensuring every exchange is seamless and informative.
+ Handle a High Volume with High Energy: Manage 80-100 incoming calls daily while delivering exceptional service that exceeds customer expectations.
+ Flex Your Bilingual Superpower: Communicate fluently in both Spanish and English to assist a diverse customer base with clarity and empathy.
+ Create "Wow" Moments: Turn customer challenges into success stories by actively listening, building rapport, and providing valuable resolutions.
+ Collaborate for Excellence: Work with cross-functional teams to improve service processes, sharing insights from the frontlines to drive continuous improvement.
+ Embrace Training & Growth: Master company tools, policies, and systems through training opportunities while keeping up-to-date on industry trends to stay ahead of customer needs.
What Makes You a Great Fit:
+ Bilingual Fluency: You are fluent in both Spanish and English (required)-not just conversational, but truly fluent to ensure effective communication.
+ Friendly Problem Solver: You thrive on resolving challenges and helping people, turning frustration into smiles one call at a time.
+ Resilient Multitasker: Juggling multiple tasks, handling high call volumes, and staying calm under pressure is your superpower.
+ Empathy Extraordinaire: You understand the power of a human connection and handle every customer with patience, courtesy, and respect.
+ Tech-Savvy: Comfortable navigating computer systems, data entry platforms, and customer relationship management tools.
+ Team Spirit with Individual Drive: While you excel independently, you know the power of collaboration and contribute to a positive team dynamic.
Requirements
Why You'll LOVE This Job:
+ Be the Heart of our Mission: You'll play a vital role in shaping outstanding customer experiences.
+ Dynamic Work Environment: Every day is different, offering new challenges, interactions, and chances to grow.
+ Room for Growth: Step into a role that offers pathways for career advancement in the call center and beyond!
+ Recognition Where It's Due: Celebrate your achievements in a culture that values dedication and hard work (you'll be heard AND appreciated!).
Requirements:
+ Fluent in Spanish and English (both verbal and written).
+ 1+ year of customer service experience (call center experience is a plus, but not required).
+ High school diploma or equivalent.
Ready to Join the Crew?
If you're excited about creating meaningful connections and leaving a positive impact with every call, we'd love to hear from you! Take the first step toward becoming part of a collaborative team that values your unique talents and bilingual skills.
Apply now and let's make every conversation count-¡Hablemos pronto!
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Seeking an experienced Customer Service Representative for a small (but mighty) consumer products 3PL warehouse. The job includes processing orders, arrivals and returns, communicating with clients via email and resolving issues or complaints by working with the warehouse and the client. Must have good communication and attention to detail.

Responsibilities

• Assist customers with inquiries, orders, and shipment tracking.
• Resolve any issues or complaints raised by customers in a timely and satisfactory manner.
• Coordinate with internal teams and external service providers to ensure smooth logistics operations.
• Manage Routing Guidelines from major retailers and summarise requirements for warehouse team.
• Input EDI data accurately and efficiently.
• Generate excel reports and troubleshoot inventory concerns.
• Be able to manage multiple tasks in a fast-paced environment.
• Input data to Warehouse Management System (WMS) and generate reports (WMS is Extensiv).
• Strong knowledge of logistics and supply chain processes.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work well in a team and handle high-pressure situations.
• Bi-lingual English/Spanish helpful.

Customer Service Representative - UniFirst
**Location:**
Omaha, Nebraska
**Job ID**
2504055
UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand the company.At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off! We have an immediate opening and provideonthejobtraining.
**What** **you'll** **be doing:**
+ Assistcustomersbyanswering questions related to accounts, procedures, and servicesby telephone or email.
+ Provideexcellent customer service to both customers and UniFirstpersonnel.
+ Perform accounts receivable duties:calling on outstanding accounts,processing credits and exchanges,and resolving accountconflictsthrough UniFirst's escalation process.
+ Partner andprovideadministrative support to UniFirst's Sales Department.
+ Perform basic data entryand other administrativeduties.
**Qualifications**
**What** **we're** **looking for:**
+ 2yearsof Customer Service experiencein anadministrativesetting ispreferred.
+ Prior Accounts Receivable experienceishighlyencouraged.
+ High School diploma or GED equivalent isrecommended.
+ Verbal &writtencommunication skills: professional telephoneandemail etiquette.
+ Essentialskills:activelistener,responsive, andpersonable.
+ Computer skills: proficient knowledge of Microsoft Office products (i.e.Outlook, Excel, Word, TEAMS,etc)
+ Time management and organizational skills with attention to detail.
+ Acollaborative,team-player capable of workingindependently.
+ Problemsolverin adynamicenvironment.
+ Comfortable performingbasic mathematical skills (i.e.adding, subtracting, multiplying, dividing, etc.)
+ Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.
**What's** **in it for you?**
**Training** **:** We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential.You'llreceiveon-the-job training,robustonlinetraining modules through ourService Certificate Program - Customer Service Representative,and access to UniFirst's innovative training platform, The Learning Center.
**Career Mobility:** We'rea growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
**Community Culture:** Our unique community culture is what makes UniFirst an organization that stands out from the rest.
**Diversity:** At UniFirst,you'llfind an environment packed withdifferent cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
**Pay & Benefits:**
On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% EmployeeDiscount, Employee Referral Bonuses.
**About UniFirst**
The fabric of UniFirst is woven from itsvery uniquefamily culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a2 billion-dollarorganization. 
UniFirst is an international leader in the$18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an80-year oldcompany focused on annual growth,there'snever been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individualon the basis ofrace, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discriminationlaws
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

**Position: Customer Service Representative**
**Location: Work At Home**
**Terms: Full-time**
**Pay: $15/hr**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Healthcare experience is welcome to enhance your success in this role
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Ongoing usage of phone and computer systems
+ Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
+ Alorica will provide the equipment you need to conduct your work which may include a webcam.
+ You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
+ Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Paid holidays and sick time
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaUSA #Remote #HealthcareJobs
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Our client is seeking a compassionate and efficient Remote Customer Service Representative to join their customer support team, providing exceptional service to clients from home. This role is essential for maintaining high levels of customer satisfaction and resolving inquiries promptly and effectively. You will be the first point of contact for customers, handling a variety of requests via phone, email, and chat. Your ability to listen, empathize, and provide clear, accurate information will be key to success. This is an excellent opportunity to build a career in customer support with a company that values its employees and customers.

Key Responsibilities:

• Respond to customer inquiries and provide information about products and services in a timely and accurate manner.
• Troubleshoot and resolve customer issues, complaints, and concerns with professionalism and efficiency.
• Process orders, returns, and exchanges according to company policies.
• Document all customer interactions, feedback, and issues in the CRM system.
• Maintain a high level of product knowledge to effectively assist customers.
• Follow communication procedures, guidelines, and policies.
• Identify and escalate priority issues or customer complaints to the appropriate departments.
• Participate in training sessions to stay updated on product knowledge and service procedures.
• Contribute to team efforts by achieving individual and team performance goals.
• Maintain a positive and empathetic attitude when dealing with customers.

Qualifications:

• Previous experience in customer service or a related field is preferred.
• Excellent verbal and written communication skills.
• Strong listening and problem-solving abilities.
• Proficiency in using computers and common software applications.
• Ability to work independently and manage time effectively in a remote environment.
• A quiet, dedicated workspace with a reliable high-speed internet connection.
• High school diploma or equivalent; some college coursework is a plus.
• Customer-centric mindset and a genuine desire to help others.
• Ability to multitask and handle a high volume of customer interactions.
• Adaptability to changing policies and procedures.

This position offers a competitive hourly wage, benefits package, and opportunities for advancement within a supportive team environment. Join our client and become an integral part of their commitment to outstanding customer care.

Description & Requirements

Maximus is seeking Remote Bilingual Spanish Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Remote Bilingual Spanish Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!

Please note: This is a temporary full-time position for the duration of the business need. This position is Remote.


All necessary equipment for the role will be provided.

Why Join Maximus?

- Competitive Compensation
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
-Professional Development Opportunities- Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.

- Respond effectively to all forms of inbound and outbound contacts.

- Process workflow documents, which include, income, identity, and other eligibility verification documents.

- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.

-Guide applicants through the Medicaid, SNAP, and TANF application processes.

-Provide clear and accurate information about program eligibility criteria.

-Ensure excellent customer service by addressing client concerns with patience and professionalism.

-Document interactions notate applications, and work across multiple systems to process eligibility.

-Maintain a high standard of confidentiality.

Work Environment Requirements: This is a fast paced, highly detailed oriented work environment. To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions. This ensures that you can focus on providing the highest level of service to our clients. A reliable high-speed internet connection is also required, as all computer equipment will be provided.

Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents. Training will include live, instructor-led sessions via video, so a working webcam is mandatory. Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.

WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view. All clothing should be without offensive language or inappropriate designs. Clothing should not be too revealing and should be free of holes, tears, or rips.

Minimum Requirements

- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.

Preferred skills

-High Volume Call Center experience

-Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs

-Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools

-Ability to work independently in a remote environment

-Strong communication skills, both verbal and written

-High level of empathy, especially when interacting with individuals in vulnerable situations

-Strong computer skills, including the ability to navigate and work in multiple systems efficiently

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

18.46

Maximum Salary

$

18.46

At Taco Bell, we do more than just serve food - we aim to make our customers' day better. Every meal we prepare is important, and when we serve it with friendly hospitality, we create a positive experience. Our jobs are about more than just earning money; they're about having fun, being independent, and making new friends. Take a look at the position below and join our team today!
As a member of our team, you'll enjoy:
- Competitive pay and opportunities for advancement
- Loyalty program
- Bursary program
- Employee discounts
- Refer-a-Friend program
- A fun and lively work environment!
Our team members play a vital role in creating memorable guest experiences and bringing our restaurants to life. As part of our Taco Bell family, you'll receive thorough training and learning opportunities to help you grow.
Team Member Responsibilities:
- Prepare and serve guest orders accurately and efficiently
- Collaborate with team members to ensure all products needed for orders are available
- Deliver an exceptional guest experience through friendly service, fresh meals, and maintaining cleanliness
- Foster a positive and collaborative team environment
Success Factors:
- Master our secret recipes through world-class training
- Take pride in everything you do
- Prioritize customer service and positively impact our guests' experience
- Thrive in a fast-paced environment
- Adhere to high standards of food quality and cleanliness
- Bring energy and enthusiasm to the team