612 Customer Service jobs in Danielson

Location: 408 Eddie Dowling Hwy, North Smithfield, Rhode Island 02896 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance and Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental and Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

In this Customer Service role, you will be an integral part of the Operational team. As the initial contact in our primary office location, you will be responsible for greeting each client, keeping records related to attendance and scheduling, and managing the reception area.

In this role, you will manage client information in dual databases and ensure that each client is receiving exceptional customer support during their experience with us.

In this role, you will also assist with new client intake and orientation by assembling all informational materials and/or packets, as well as co-hosting virtual introductory sessions via ZOOM.

Other responsibilities of the Customer Service Representative position include:

• Manage incoming calls made to the general administration line
• Respond to voicemail messages with 24 hours of receipt
• Assist clients with scheduling appointments
• Provide general information and referrals to support organizations such as food pantries, public transportation, etc.
• Support operations by assisting with outreach and intake efforts
• Gather information and generate reports, as needed
• Other duties as assigned

Qualifications:

• High school diploma or GED and two years of college coursework OR
• High school diploma or GED and two years of customer service OR equivalent combination of education and experience
• Is able to listen to customers, analyze expressed needs and use good judgment in suggesting how and who can help
• Uses tact, diplomacy, and persistence in providing suggestions to customers
• Demonstrates friendly, courteous and professional behavior
• Ability to multi-task proficiently while managing customer and employee needs
• Bi-lingual capacity is a requirement

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Job Description: Max pay rate: $20/hr Interview with candidates must be on camera. MANDATORY: Training is on-site. Nesting and quality assessment will be on site. After successful completion of quality certification/assessment, position will be 100% remote. Training is 3 weeks and then nesting is 2 weeks, so 5 total weeks in office. Client R&IS Department Onsite Training - Warw.

Initially, you'll team up with a more customer service representative to train on the knowledge and skills you'll need to perform. Once you are up to speed, you'll be the first point of contact in providing an excellent experience for our customers. Customer Service Representative, Customer Service, Representative, Retail, Plumbing

The incumbent in this position is responsible for interacting with customers to provide information in response to inquiries about products and services, processing and tracking customer orders, diagnosing and troubleshooting customer issues while maintaining a professional and friendly attitude. Provides support to outside sales staff and project managers, and works closely with Production Planning to ensure customer deliveries are met.

Essential Functions:

• Support customers through on-going communication; research and resolve issues regarding customer orders and product availability. Direct inquiries to the appropriate department for assistance as needed.
• Process and enter customer orders/changes/returns according to established department policies and procedures.
• Make changes to existing orders (e.g., due dates, part numbers, quantities, new line items).
• Receive and review customer inventory forecasts; verify and match orders in the system.
• Partner with and support inside/outside sales team to meet and exceed customers' service expectations.
• Create new customer accounts in SAP System; add new part numbers; and make changes in the system to the description, prices, or customer part numbers. Create customer folders and forward order confirmations to the production planning department.
• Review and/or make changes to existing customer accounts; revise contact information and maintain SAP data.
• Provide timely and accurate information to customers regarding order status, product lead times, pricing, shipping information, and anticipated delays.
• Monitor and report on time customer deliveries.
• Handle special project requests (e.g., track lead free parts, pull customer sales reports) as assigned.
• Handle sample requests from customers and project managers. Work with inventory control and production to get samples made and sent out to customers.
• Ensure and provide quality service to both internal and external customers.
• Work with production planning to ensure customer deliveries are met and expedited orders are handled properly.
• Provide backup support to other Customer Support group members in the performance of job duties as required.
• Assist Accounting department with collection of late payments to avoid credit hold and shipment delays.
• Attend regular department meetings and provide expertise as a member of the Customer Support team.
• Adhere to EMS and IATF 16949 Policies and Procedures.
• Perform all other related duties as assigned by the supervisor.

Knowledge, Skills and Abilities:

• Ability to proficiently use various company-related and external systems and databases.
• Ability to proficiently use computer programs such as Microsoft Office applications.
• Ability to work effectively with internal/external personnel, and customers.
• Ability to proficiently operate office technology and equipment (e.g., computer systems).
• Ability to communicate effectively verbally and in writing.
• Ability to carry out duties and handle difficult situations in a tactful, sensitive and professional manner.
• Ability to multi-task and prioritize work to meet time sensitive deadlines.
• Ability to work in a fast paced environment and manage several projects simultaneously.

Qualifications:

• High School Diploma or GED equivalent.
• Minimum of two (2) to three (3) years of progressively responsible customer support experience preferably in a manufacturing environment.
• Ability to identify and meet customers' needs and requirements.
• Must be detail-oriented and have excellent problem-solving skills.
• Excellent oral and written communication skills.
• Must be able to read, write, and speak English proficiently.
• Must have good basic math skills.
• Exceptional phone and customer support skills.
• Must have excellent interpersonal skills.
• Must be proficient with computers and demonstrated skills in office applications such as MS Word, Excel, and Outlook.
• Experience working with SAP system a plus.
• Bilingual Spanish is a plus.

Preferred Qualifications:

• Associate's Degree in Business Administration; or related field.

Physical Demands:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As the nation's original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a 2023 Top Workplace Winner!

InsureMyTrip is looking for a Travel Insurance Agent in the Customer Care Department. As the primary contact, the Travel Insurance Agent helps customers by educating and navigating them through the many travel insurance plans offered by IMT.

$21/Hour starting pay

Casual dress environment

Eleven company-paid holidays plus 20 PTO days

401(k) Retirement Plan with 6% company match

Available health, dental, and vision insurance plans

The Adventure Ahead:

• Provides sales and service to customers calling in (No cold calling)
• Determines the customer's needs and recommends the appropriate plans available by asking questions and conversing with customers
• Processes changes to existing policies
• Remains knowledgeable on updated products, services, and procedures

Skills and Experience Needed:

• High School degree/GED
• Two years of Customer Service experience
• Ability to obtain a Property & Casualty Producer's license in state of residence within 6 weeks of hire (company paid)
• Dependable and able to work evenings and Saturdays
• Excellent verbal and written communication skills with the ability to converse with a diverse customer base

InsureMyTrip is an equal-opportunity employer. If your experience aligns with the listed requirements, please apply!