678 Customer Service jobs in Doral
Customer Service Representative
Coral Gables, Florida
David's Bridal, LLC.
Posted today
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
Physical Demands :
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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0
Customer Service Representative
33084 Pembroke Pines, Florida
David's Bridal, LLC.
Posted today
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
Physical Demands :
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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1
Customer Service Representative
33166 Miami Springs, Florida
Robert Half
Posted today
Job Viewed
Job Description
Description We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Medley, Florida. In this role, you will play a pivotal part in ensuring seamless communication and efficient service for our customers, while supporting our sales and logistics operations. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, we encourage you to apply.
Responsibilities:
- Maintain and update customer-specific price lists to ensure accurate pricing information.
- Accurately enter sales orders into the system, verify quantities, prices, and discounts, and issue order confirmations.
- Monitor outstanding sales orders daily to ensure timely processing and adherence to schedules.
- Provide assistance to the sales team with order management, customer inquiries, and account-related tasks.
- Coordinate with warehouse and logistics teams to facilitate accurate and timely delivery of orders.
- Manage customer records, update pricing data, and monitor product availability details.
- Generate and share sales reports periodically to support strategic decision-making.
- Communicate with customers to confirm orders, resolve inquiries, and provide product-related updates.
- Support marketing efforts, promotional campaigns, and customer outreach initiatives.
- Assist in invoice processing, payment tracking, and coordination with the finance department. Requirements - Previous experience in customer service, call center operations, or related roles.
- Proficiency in order entry and maintaining accurate records.
- Strong ability to handle both inbound and outbound calls professionally.
- Excellent communication skills to address customer inquiries and concerns.
- Detail-oriented with a focus on accuracy in data entry and reporting.
- Familiarity with sales order systems and customer account management.
- Ability to collaborate effectively with sales, warehouse, and logistics teams.
- Organizational skills to manage multiple tasks and priorities efficiently. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Maintain and update customer-specific price lists to ensure accurate pricing information.
- Accurately enter sales orders into the system, verify quantities, prices, and discounts, and issue order confirmations.
- Monitor outstanding sales orders daily to ensure timely processing and adherence to schedules.
- Provide assistance to the sales team with order management, customer inquiries, and account-related tasks.
- Coordinate with warehouse and logistics teams to facilitate accurate and timely delivery of orders.
- Manage customer records, update pricing data, and monitor product availability details.
- Generate and share sales reports periodically to support strategic decision-making.
- Communicate with customers to confirm orders, resolve inquiries, and provide product-related updates.
- Support marketing efforts, promotional campaigns, and customer outreach initiatives.
- Assist in invoice processing, payment tracking, and coordination with the finance department. Requirements - Previous experience in customer service, call center operations, or related roles.
- Proficiency in order entry and maintaining accurate records.
- Strong ability to handle both inbound and outbound calls professionally.
- Excellent communication skills to address customer inquiries and concerns.
- Detail-oriented with a focus on accuracy in data entry and reporting.
- Familiarity with sales order systems and customer account management.
- Ability to collaborate effectively with sales, warehouse, and logistics teams.
- Organizational skills to manage multiple tasks and priorities efficiently. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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2
Customer Service Representative
33160 North Miami, Florida
Robert Half
Posted today
Job Viewed
Job Description
Description
A leading distribution company in North Miami is looking for a Customer Service Representative to join their growing team. This is an excellent opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has strong attention to detail.
The ideal candidate will be the first point of contact for customers and will play a key role in ensuring smooth order processing and client satisfaction. A large part of the role involves high-volume data entry, so accuracy and efficiency are essential.
Key Responsibilities:
+ Serve as the primary contact for customer inquiries via phone and email
+ Enter and process orders quickly and accurately in the system
+ Provide product, pricing, and order status information to customers
+ Coordinate returns, shipments, and resolve customer issues with professionalism
+ Communicate with internal departments and vendors to ensure timely delivery
+ Maintain accurate customer records and documentation
+ Perform additional administrative tasks as needed
Requirements
+ Previous customer service experience, preferably in a distribution, logistics, or office environment
+ Strong data entry skills with excellent accuracy and speed
+ Proficient in Microsoft Office and comfortable learning new systems
+ Strong communication and organizational skills
+ Ability to multitask and prioritize in a deadline-driven environment
+ A proactive, problem-solving attitude with a focus on customer satisfaction
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
A leading distribution company in North Miami is looking for a Customer Service Representative to join their growing team. This is an excellent opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has strong attention to detail.
The ideal candidate will be the first point of contact for customers and will play a key role in ensuring smooth order processing and client satisfaction. A large part of the role involves high-volume data entry, so accuracy and efficiency are essential.
Key Responsibilities:
+ Serve as the primary contact for customer inquiries via phone and email
+ Enter and process orders quickly and accurately in the system
+ Provide product, pricing, and order status information to customers
+ Coordinate returns, shipments, and resolve customer issues with professionalism
+ Communicate with internal departments and vendors to ensure timely delivery
+ Maintain accurate customer records and documentation
+ Perform additional administrative tasks as needed
Requirements
+ Previous customer service experience, preferably in a distribution, logistics, or office environment
+ Strong data entry skills with excellent accuracy and speed
+ Proficient in Microsoft Office and comfortable learning new systems
+ Strong communication and organizational skills
+ Ability to multitask and prioritize in a deadline-driven environment
+ A proactive, problem-solving attitude with a focus on customer satisfaction
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
3
Customer Service Representative
33126 Flagami, Florida
Robert Half
Posted today
Job Viewed
Job Description
Description
We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday-Friday, 10 a.m.-6 p.m. After that, you will transition to an overnight shift.
Responsibilities:
- Respond promptly to incoming calls and provide support to individuals in need.
- Communicate effectively in Spanish to ensure clear and empathetic assistance.
- Accurately document and input call details into the system.
- Utilize crisis intervention techniques to assist callers during high-pressure situations.
- Maintain a calm and detail-oriented demeanor when handling sensitive situations.
- Participate in training sessions focused on suicide prevention and crisis management.
- Collaborate with team members to enhance the quality of service provided.
- Adhere to company policies and procedures while ensuring confidentiality.
- Offer translation services for Spanish-speaking callers when required.
- Actively contribute to creating a supportive and positive environment for callers and colleagues.
Requirements - Proficiency in Spanish, both written and spoken.
- Degree in Psychology or a related field.
- Strong interpersonal and communication skills.
- Ability to remain composed and empathetic in stressful situations.
- Previous experience in crisis intervention or counseling is preferred but not mandatory.
- Willingness to complete training in suicide prevention and crisis intervention methods.
- Familiarity with call center operations and data entry processes.
- Commitment to making a positive impact in the lives of individuals facing challenges. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday-Friday, 10 a.m.-6 p.m. After that, you will transition to an overnight shift.
Responsibilities:
- Respond promptly to incoming calls and provide support to individuals in need.
- Communicate effectively in Spanish to ensure clear and empathetic assistance.
- Accurately document and input call details into the system.
- Utilize crisis intervention techniques to assist callers during high-pressure situations.
- Maintain a calm and detail-oriented demeanor when handling sensitive situations.
- Participate in training sessions focused on suicide prevention and crisis management.
- Collaborate with team members to enhance the quality of service provided.
- Adhere to company policies and procedures while ensuring confidentiality.
- Offer translation services for Spanish-speaking callers when required.
- Actively contribute to creating a supportive and positive environment for callers and colleagues.
Requirements - Proficiency in Spanish, both written and spoken.
- Degree in Psychology or a related field.
- Strong interpersonal and communication skills.
- Ability to remain composed and empathetic in stressful situations.
- Previous experience in crisis intervention or counseling is preferred but not mandatory.
- Willingness to complete training in suicide prevention and crisis intervention methods.
- Familiarity with call center operations and data entry processes.
- Commitment to making a positive impact in the lives of individuals facing challenges. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
4
Customer Service Representative
33166 Miami Springs, Florida
ManpowerGroup
Posted today
Job Viewed
Job Description
Our client, a dynamic leader in the customer service industry, is seeking a Customer Service Representative to join their team. You will be part of the Customer Service Department supporting various teams. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving, which will align successfully in the organization.
**Job Title:** Customer Service Representative
**Location:** Doral, FL
**Pay Range:** $23.00
**Shift:** 8:00 AM - 5:00 PM, Monday to Friday
**What's the Job?**
+ Supervise the daily customer service department workflow to ensure customers are serviced in a satisfying manner and company goals are met.
+ Intervene in and directly manage challenging customer situations through research, direct communication, and any other means necessary to resolve outstanding issues.
+ Interact daily with customers, production, logistics, and sales staff to effectively meet customer service standards and support the Division's strategic initiatives.
+ Provide tactical oversight of all divisional Customer Service operations within the order management process.
+ Directly report to the Division Customer Service & Logistics Manager and supervise related customer service personnel.
**What's Needed?**
+ Minimum of 3 - 5 years' experience in customer service; logistics experience preferred.
+ Bilingual English/Spanish
+ Advanced computer skills, including Excel and pivot tables.
+ Excellent written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts.
+ Strong efficiency and organizational skills with analytical and technical skills required to understand business practices and processes.
**What's in it for me?**
+ Opportunity to lead a team and make a significant impact on customer satisfaction.
+ Engage in a collaborative work environment that values input and innovation.
+ Professional development opportunities to enhance your skills and advance your career.
+ Work in a dynamic and supportive atmosphere with a focus on teamwork.
+ Be part of a company that values diversity and inclusion in the workplace.
**Upon completion of waiting period associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:** Customer Service Representative
**Location:** Doral, FL
**Pay Range:** $23.00
**Shift:** 8:00 AM - 5:00 PM, Monday to Friday
**What's the Job?**
+ Supervise the daily customer service department workflow to ensure customers are serviced in a satisfying manner and company goals are met.
+ Intervene in and directly manage challenging customer situations through research, direct communication, and any other means necessary to resolve outstanding issues.
+ Interact daily with customers, production, logistics, and sales staff to effectively meet customer service standards and support the Division's strategic initiatives.
+ Provide tactical oversight of all divisional Customer Service operations within the order management process.
+ Directly report to the Division Customer Service & Logistics Manager and supervise related customer service personnel.
**What's Needed?**
+ Minimum of 3 - 5 years' experience in customer service; logistics experience preferred.
+ Bilingual English/Spanish
+ Advanced computer skills, including Excel and pivot tables.
+ Excellent written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts.
+ Strong efficiency and organizational skills with analytical and technical skills required to understand business practices and processes.
**What's in it for me?**
+ Opportunity to lead a team and make a significant impact on customer satisfaction.
+ Engage in a collaborative work environment that values input and innovation.
+ Professional development opportunities to enhance your skills and advance your career.
+ Work in a dynamic and supportive atmosphere with a focus on teamwork.
+ Be part of a company that values diversity and inclusion in the workplace.
**Upon completion of waiting period associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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5
Customer Service Representative
33014 Miami Lakes, Florida
Alorica
Posted today
Job Viewed
Job Description
**Position: Customer Service Representative**
**Location: 15001 NW 79 CT Miami Lakes, FL 33016**
**Terms: Full-time**
**Pay: $15/hr.**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution.
+ Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions.
+ Stay current on company offerings to recommend appropriate products, services, and promotions.
+ Handle escalations from executive offices, regulatory agencies, and social media as directed.
+ Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns.
+ Protect customer data and company assets while maintaining a clean, professional work environment.
+ Collaborate across departments and communicate clearly to ensure timely, effective issue resolution.
**Qualifications**
+ High school diploma or GED
+ Handle customer inquiries and resolve issues related to products, services, and technical support
+ Follow verification protocols and use internal systems to assist customers and process transactions
+ Troubleshoot and resolve escalations, including those from executives or regulatory agencies
+ Stay current on company products, services, and promotions to offer appropriate solutions
+ Collaborate with internal teams to resolve issues and identify trends
+ Maintain professionalism, protect customer data, and support virtual engagement as needed
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaJobs #MiamiDade #JobSearch
_DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification._
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
**Location: 15001 NW 79 CT Miami Lakes, FL 33016**
**Terms: Full-time**
**Pay: $15/hr.**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution.
+ Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions.
+ Stay current on company offerings to recommend appropriate products, services, and promotions.
+ Handle escalations from executive offices, regulatory agencies, and social media as directed.
+ Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns.
+ Protect customer data and company assets while maintaining a clean, professional work environment.
+ Collaborate across departments and communicate clearly to ensure timely, effective issue resolution.
**Qualifications**
+ High school diploma or GED
+ Handle customer inquiries and resolve issues related to products, services, and technical support
+ Follow verification protocols and use internal systems to assist customers and process transactions
+ Troubleshoot and resolve escalations, including those from executives or regulatory agencies
+ Stay current on company products, services, and promotions to offer appropriate solutions
+ Collaborate with internal teams to resolve issues and identify trends
+ Maintain professionalism, protect customer data, and support virtual engagement as needed
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaJobs #MiamiDade #JobSearch
_DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification._
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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6
Alterations Customer Service Representative
Coral Gables, Florida
David's Bridal, LLC.
Posted today
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
Physical Demands:
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver five-star customer experience.
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alterations services and personalization options.
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
- Maintain high dress code standards as required by the Dress Code policy.
- Greet and escort all alterations customers to and from alterations for appointments.
- Press, steam, and spot clean all merchandise.
- Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
- Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
- Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
- Maintains a clean and well-organized alterations room.
- Performs duties and tasks as assigned by store management.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
View Now
7
Sr. Customer Service Representative
33222 The Hammocks, Florida
The University of Miami
Posted 13 days ago
Job Viewed
Job Description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
Family Medicine & Community Health has an exciting opportunity for a Sr.Customer Service Representative position. The incumbent receives, reviews and addresses a variety of inquiries, to include complaints, requests for information and/or service etc. and follows-up on customer concerns via face-to-face, email, fax, telephone and/or regular mail. This position also provides guidance to lower-level customer service staff and handles the more complex or unusual problems.
CORE JOB FUNCTIONS (70%)
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
#LI-GD1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H4
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
Family Medicine & Community Health has an exciting opportunity for a Sr.Customer Service Representative position. The incumbent receives, reviews and addresses a variety of inquiries, to include complaints, requests for information and/or service etc. and follows-up on customer concerns via face-to-face, email, fax, telephone and/or regular mail. This position also provides guidance to lower-level customer service staff and handles the more complex or unusual problems.
CORE JOB FUNCTIONS (70%)
- Assists lower level customer service staff with day-to-day requests.
- Receives, addresses and responds to general inquiries, requests for service/support and/or complaints.
- Researches all inquiries in order to address any issues or concerns.
- Refers concerns to other service areas/departments for follow up, as needed.
- Resolves complex and unusual problems and communicates solution or requested information to the customer.
- Verifies that appropriate changes/resolutions have been finalized.
- Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database.
- Escalates and refers unresolved customer grievances to department leadership for further review, as necessary.
- Reviews and processes confidential information with discretion.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
- High school diploma or equivalent
- Minimum 2 years of relevant experience
#LI-GD1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H4
View Now
8
Customer Service Representative 1
33222 The Hammocks, Florida
The University of Miami
Posted 13 days ago
Job Viewed
Job Description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The Pathology Department at the University of Miami has an exciting opportunity for a Customer Service Representative.
CORE JOB SUMMARY
The Customer Service Representative receives, reviews and addresses a variety of inquiries, to include complaints, requests for information and/or service etc. and follows-up on customer concerns via faceto-face, email, fax, telephone and/or regular mail.
CORE JOB FUNCTIONS
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include
other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education :
High School Diploma or equivalent
Experience:
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
• Ability to communicate effectively in both oral and written form.
• Ability to recognize, analyze and solve a variety of problems.
• Ability to process and handle confidential information with discretion.
• Ability to work evening, nights, and weekends as necessary.
• Proficiency in computer software (i.e. Microsoft Office).
I
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H2
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The Pathology Department at the University of Miami has an exciting opportunity for a Customer Service Representative.
CORE JOB SUMMARY
The Customer Service Representative receives, reviews and addresses a variety of inquiries, to include complaints, requests for information and/or service etc. and follows-up on customer concerns via faceto-face, email, fax, telephone and/or regular mail.
CORE JOB FUNCTIONS
- Receives, addresses and responds to general inquiries, requests for service/support and/or
- complaints.
- Researches all inquiries in order to address any issues or concerns. Refers concerns to other
- service areas/departments for follow up, as needed.
- Resolves routine and basic problems and communicates solution or requested information to
- the customer. Verifies that appropriate changes/resolutions have been finalized.
- Keeps record of customer interactions, recording details of inquiries, complaints, comments, and
- final resolution in applicable database.
- Escalates and refers unresolved customer grievances to department leadership for further
- review, as necessary.
- Reviews and processes confidential information with discretion.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include
other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education :
High School Diploma or equivalent
Experience:
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
• Ability to communicate effectively in both oral and written form.
• Ability to recognize, analyze and solve a variety of problems.
• Ability to process and handle confidential information with discretion.
• Ability to work evening, nights, and weekends as necessary.
• Proficiency in computer software (i.e. Microsoft Office).
I
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H2
View Now
9