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Enterprise Architect - Customer Service and Corporate Portfolio
91771 Rosemead, California
Southern California Edison
Posted 1 day ago
Job Viewed
Job Description
Join the Clean Energy Revolution
Become an Enterprise Architect - Customer Service and Corporate Portfolio in the Enterprise Architecture Services at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be accountable for direction, performance, and ongoing health of architecture across application domains (Business, Application, Information, Technology, Security). Defines, maintains and supports the establishment of EA governance and metrics, and partners with key business and IT leadership for the purpose setting and aligning strategic direction. Leads the development of EA artifacts, roadmaps, as-is and to-be portfolio diagrams, architecture narratives, and architecture building blocks.
As part of the Enterprise Architecture team, the Enterprise Architect - Customer Service and Corporate Portfolio will partner with business clients and other parts of IT to provide architecture services including solution and systems architectures, IT portfolio strategy, and roadmaps necessary to plan and deliver IT solutions related to SCE's Customer Service and Enterprise capabilities. You will play a key role in supporting the Customer Service and Enterprise business through the enablement and automation of business capabilities, functions, processes, and products.
Focus of Role:
+ Develop overall technology architectural direction for IT's technology portfolio that aligns to and supports SCE's business objectives.
+ Develop and implement architectural principles, standards, policies and solution governance. Manage and actively participate in the Enterprise Architecture Governance Model. Voting member of the Solution Design Council (SDC). Serve as point of escalation for key issues and decisions for all architecture domains.
+ Orchestrate the maintenance and enrichment of baseline architectures across domains to support target-state architecture development. Builds a holistic view of current- and future-state application architectures.
+ Support Business Portfolio Management by providing architectural and strategic consulting in the areas of IT Strategy, architecture principles, project estimation and best practices. Partners with senior IT staff and business leaders to act as an advisor to IT strategic planning efforts.
+ Drive smarter technology investments by driving changes in application, infrastructure, process and IT tools architecture. Provide value analysis to make sure SCE is realizing the full benefit of our investments.
As an Enterprise Architect, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Aligns domain-specific solutions with enterprise / operational architecture standards and processes; understands surrounding solutions and enterprise information flow. Assess potential industry/vendor solutions and advise project/ product / operation teams
+ Supports the design and further development of target IT architectures for energy networks / systems
+ Maintains current and future state business / technology capability and application models
+ Collaborates with stakeholders to design, evaluate, and select IT solutions that meet business / technology / regulatory requirements
+ Facilitates effective communication and collaboration between vendors, business units, IT teams, and stakeholders
+ Identifies potential risks, developing mitigation strategies, and guiding the implementation of changes to minimize disruption
+ Supports the value streams in scope for the programs and products supporting the organization's infrastructure
+ Assists and advises product teams in the configuration, testing, implementation, and support of technical solutions
+ Provides guidance to an extended project team or OT operations team related to the solution architecture and technical design
+ Identifies and evaluates emerging trends and technologies, and analyzes the impact on energy networks in proof-of-concepts
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Ten or more years of experience designing and developing enterprise IT architecture.
Preferred Qualifications
+ Master's degree in Computer Science, Systems Engineering or an M.B.A. with a technical undergraduate degree.
+ Ten or more years of experience designing, integrating, and managing complex information across multiple technology solutions.
+ Five or more years of experience building strategic technology plans and roadmaps.
+ Five or more years of demonstrated experience with business process and performance modeling, benchmarking, cost estimation and financial analysis.
+ Experience with TOGAF methodology or TOGAF 9 Certification.
+ Experience in the electric utility business areas and its regulatory environment.
+ Ensure the confidentiality of sensitive information and thrive in a fast-paced, and service-oriented environment.
+ Self-motivated, independent initiative and creative problem-solving skills.
+ Attention to detail and strong technical intuition.
+ Outstanding interpersonal and communication abilities, skilled at influencing through compelling written and verbal messaging, and adept at setting and managing expectations with executive leadership.
+ Demonstrated ability to effectively manage time and consistently meet ambitious deadlines.
+ Excellent leadership skills with experience collaborating with cross-functional teams.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ Relocation may apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
Become an Enterprise Architect - Customer Service and Corporate Portfolio in the Enterprise Architecture Services at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be accountable for direction, performance, and ongoing health of architecture across application domains (Business, Application, Information, Technology, Security). Defines, maintains and supports the establishment of EA governance and metrics, and partners with key business and IT leadership for the purpose setting and aligning strategic direction. Leads the development of EA artifacts, roadmaps, as-is and to-be portfolio diagrams, architecture narratives, and architecture building blocks.
As part of the Enterprise Architecture team, the Enterprise Architect - Customer Service and Corporate Portfolio will partner with business clients and other parts of IT to provide architecture services including solution and systems architectures, IT portfolio strategy, and roadmaps necessary to plan and deliver IT solutions related to SCE's Customer Service and Enterprise capabilities. You will play a key role in supporting the Customer Service and Enterprise business through the enablement and automation of business capabilities, functions, processes, and products.
Focus of Role:
+ Develop overall technology architectural direction for IT's technology portfolio that aligns to and supports SCE's business objectives.
+ Develop and implement architectural principles, standards, policies and solution governance. Manage and actively participate in the Enterprise Architecture Governance Model. Voting member of the Solution Design Council (SDC). Serve as point of escalation for key issues and decisions for all architecture domains.
+ Orchestrate the maintenance and enrichment of baseline architectures across domains to support target-state architecture development. Builds a holistic view of current- and future-state application architectures.
+ Support Business Portfolio Management by providing architectural and strategic consulting in the areas of IT Strategy, architecture principles, project estimation and best practices. Partners with senior IT staff and business leaders to act as an advisor to IT strategic planning efforts.
+ Drive smarter technology investments by driving changes in application, infrastructure, process and IT tools architecture. Provide value analysis to make sure SCE is realizing the full benefit of our investments.
As an Enterprise Architect, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Aligns domain-specific solutions with enterprise / operational architecture standards and processes; understands surrounding solutions and enterprise information flow. Assess potential industry/vendor solutions and advise project/ product / operation teams
+ Supports the design and further development of target IT architectures for energy networks / systems
+ Maintains current and future state business / technology capability and application models
+ Collaborates with stakeholders to design, evaluate, and select IT solutions that meet business / technology / regulatory requirements
+ Facilitates effective communication and collaboration between vendors, business units, IT teams, and stakeholders
+ Identifies potential risks, developing mitigation strategies, and guiding the implementation of changes to minimize disruption
+ Supports the value streams in scope for the programs and products supporting the organization's infrastructure
+ Assists and advises product teams in the configuration, testing, implementation, and support of technical solutions
+ Provides guidance to an extended project team or OT operations team related to the solution architecture and technical design
+ Identifies and evaluates emerging trends and technologies, and analyzes the impact on energy networks in proof-of-concepts
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Ten or more years of experience designing and developing enterprise IT architecture.
Preferred Qualifications
+ Master's degree in Computer Science, Systems Engineering or an M.B.A. with a technical undergraduate degree.
+ Ten or more years of experience designing, integrating, and managing complex information across multiple technology solutions.
+ Five or more years of experience building strategic technology plans and roadmaps.
+ Five or more years of demonstrated experience with business process and performance modeling, benchmarking, cost estimation and financial analysis.
+ Experience with TOGAF methodology or TOGAF 9 Certification.
+ Experience in the electric utility business areas and its regulatory environment.
+ Ensure the confidentiality of sensitive information and thrive in a fast-paced, and service-oriented environment.
+ Self-motivated, independent initiative and creative problem-solving skills.
+ Attention to detail and strong technical intuition.
+ Outstanding interpersonal and communication abilities, skilled at influencing through compelling written and verbal messaging, and adept at setting and managing expectations with executive leadership.
+ Demonstrated ability to effectively manage time and consistently meet ambitious deadlines.
+ Excellent leadership skills with experience collaborating with cross-functional teams.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ Relocation may apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
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0
Client Service Representative
91780 Temple City, California
VCA Animal Hospitals
Posted 1 day ago
Job Viewed
Job Description
Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Salary range is hourly depending on experience, and skill level, can vary from $17.00 to $19.50 per hour
_Why We Need You_
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
_Benefits_
- Vacation and sick accrual
- Holiday pay
- Medical, dental, and vision coverage
- 401(K) plan
_The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)_
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Salary range is hourly depending on experience, and skill level, can vary from $17.00 to $19.50 per hour
_Why We Need You_
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
_Benefits_
- Vacation and sick accrual
- Holiday pay
- Medical, dental, and vision coverage
- 401(K) plan
_The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)_
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
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1
CUSTOMER SERVICE REPRESENTATIVE
91101 Pasadena
$30 - $70 per hour
CAPITAL LOGISTICS
Posted 9 days ago
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
The Company Specialises in ; - *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately. - *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently. - *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps. - *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system. - *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations. - *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance. - *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions. ### Required Qualifications & Skills - *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome). - *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus. - *Language:* Fluent Engli...
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2
Customer Service Representative
90602 Whittier, California
Health Advocates Network
Posted today
Job Viewed
Job Description
Benefits We Offer:
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
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3
Customer Service Representative
91708 Chino, California
TEKsystems
Posted 1 day ago
Job Viewed
Job Description
Are you ready to deliver top-notch customer service while handling a variety of calls? Join our dynamic team and engage in a rewarding role where no two days are the same.
· Coordinate airbags recall appointments and provide all necessary dealership information.
· Manage 30-40 calls per shift, addressing inquiries about recalls, warranties, and radio codes with ease.
· Accurately document customer concerns to create detailed cases.
· Offer valuable information to customers, ensuring cases are resolved or appropriately dispatched.
· Collaborate with teammates for continuous feedback and professional growth.
· Handle settlement calls with utmost professionalism.
· Provide comprehensive support and details on claims.
· Utilize call center software to efficiently manage interactions and data.
· Achieve performance targets in call handling, customer satisfaction, and resolution rates.
· Navigate multiple screens and software systems to assist customers effectively.
Your availability is required Monday-Friday from 6am-5pm across various schedules. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
Top Skills Details
Call center, Customer service, computer navigation, de-escalations, multitasking
Additional Skills & Qualifications
Good decision making skills - must be able to work independently with little supervision. Must be able to work with a team and on their own.
Must be able to type 30WPM minimum
Computer skills
Previous customer service experience
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chino,CA.
Application Deadline
This position is anticipated to close on Nov 11, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
· Coordinate airbags recall appointments and provide all necessary dealership information.
· Manage 30-40 calls per shift, addressing inquiries about recalls, warranties, and radio codes with ease.
· Accurately document customer concerns to create detailed cases.
· Offer valuable information to customers, ensuring cases are resolved or appropriately dispatched.
· Collaborate with teammates for continuous feedback and professional growth.
· Handle settlement calls with utmost professionalism.
· Provide comprehensive support and details on claims.
· Utilize call center software to efficiently manage interactions and data.
· Achieve performance targets in call handling, customer satisfaction, and resolution rates.
· Navigate multiple screens and software systems to assist customers effectively.
Your availability is required Monday-Friday from 6am-5pm across various schedules. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
Top Skills Details
Call center, Customer service, computer navigation, de-escalations, multitasking
Additional Skills & Qualifications
Good decision making skills - must be able to work independently with little supervision. Must be able to work with a team and on their own.
Must be able to type 30WPM minimum
Computer skills
Previous customer service experience
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chino,CA.
Application Deadline
This position is anticipated to close on Nov 11, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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4
Customer Service Representative
91708 Chino, California
TEKsystems
Posted 1 day ago
Job Viewed
Job Description
Description
- Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. - Assist scheduling customers with appointments for Airbag recalls and provide dealership information. - Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties, troubleshooting malfunctioning radio codes - Capture concerns of the customer and properly document calls to create a case. - Provide accurate information to customers, close cases and/or dispatch to the proper department for additional assistance. - Work fluidly with team for clear feedback and growth opportunities. - Handled high-volume inbound settlement calls, ensuring customer satisfaction and timely resolution of issues. - Provided detailed claim information and support to customers, maintaining a high level of accuracy and professionalism. - Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. - Consistently met or exceeded performance targets, including call handling time, customer satisfaction scores, and claim resolution rates - Will use multiple screens, soft wares, and processes to assist customer. -Must be available Monday-Friday from 6am-5:00pm as their are various scheduled within this timeframe
Skills
Call center, Customer service, computer navigation, outbound
Top Skills Details
Call center,Customer service,computer navigation,outbound
Additional Skills & Qualifications
Education: College Degree preferred but equivalent work experience is sufficient Good decision making skills - must be able to work independently with little supervision. Automotive or dealer experience is HUGE PLUS. Preferred but not required. Must be able to work with a team and on their own. Must be able to type 30WPM minimum Computer skills Previous customer service experience
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chino,CA.
Application Deadline
This position is anticipated to close on Nov 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. - Assist scheduling customers with appointments for Airbag recalls and provide dealership information. - Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties, troubleshooting malfunctioning radio codes - Capture concerns of the customer and properly document calls to create a case. - Provide accurate information to customers, close cases and/or dispatch to the proper department for additional assistance. - Work fluidly with team for clear feedback and growth opportunities. - Handled high-volume inbound settlement calls, ensuring customer satisfaction and timely resolution of issues. - Provided detailed claim information and support to customers, maintaining a high level of accuracy and professionalism. - Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. - Consistently met or exceeded performance targets, including call handling time, customer satisfaction scores, and claim resolution rates - Will use multiple screens, soft wares, and processes to assist customer. -Must be available Monday-Friday from 6am-5:00pm as their are various scheduled within this timeframe
Skills
Call center, Customer service, computer navigation, outbound
Top Skills Details
Call center,Customer service,computer navigation,outbound
Additional Skills & Qualifications
Education: College Degree preferred but equivalent work experience is sufficient Good decision making skills - must be able to work independently with little supervision. Automotive or dealer experience is HUGE PLUS. Preferred but not required. Must be able to work with a team and on their own. Must be able to type 30WPM minimum Computer skills Previous customer service experience
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chino,CA.
Application Deadline
This position is anticipated to close on Nov 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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5
Customer Service Representative
90006 Los Angeles, California
ABM Industries
Posted 1 day ago
Job Viewed
Job Description
**Overview**
**Job Summary Details:**
Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes, Exit Lanes, Cashier, Ambassador, and Field. Responsibilities vary based on position, facility, and PARCS system. Responsibilities may include other duties as assigned.
**Payrate** : $23.00 per hour.
_The pay listed is the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data._
**HOURS: 22:00PM - 06:45AM / 23:30 PM - 08:15 AM**
**DAYS OFF: FRIDAY/SATURDAYS**
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits ( | Front Line Team Members | (Programa de Beneficios de ABM)
**General Job Description:**
+ Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes, Exit Lanes, Cashier, Ambassador, and Field.
+ Responsibilities vary based on position, facility, and PARCS system.
+ Responsibilities may include other duties as assigned.
**General Requirements**
+ High School diploma or equivalent
+ Demonstrated communication skills; both verbal and written
+ Always remain approachable to customers and staff
+ Problem-solving skills including prioritizing and maintaining professional demeanor.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM)
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided
**Preferred Qualifications:**
- One (1) year of customer service or similar work experience preferred
**Responsibilities:**
- Act as a Welcome Ambassador for arriving passengers
- Greet and engage with passengers in and around the terminal area to offer informational assistance
- Communicate effectively with passengers regarding airport and airline services available
- Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
- Escort unaccompanied minors
- Assist with baggage as required
- Monitor and enforce carry-on baggage size requirements
- Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
- Provide assistance to passengers using kiosks to check-in
- Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
- Transfer and distribute wheelchairs as needed
- Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
- Report hazards and incidents encountered in daily operation
- Follow safety precautions at all times
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1
REQNUMBER:
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
**Job Summary Details:**
Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes, Exit Lanes, Cashier, Ambassador, and Field. Responsibilities vary based on position, facility, and PARCS system. Responsibilities may include other duties as assigned.
**Payrate** : $23.00 per hour.
_The pay listed is the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data._
**HOURS: 22:00PM - 06:45AM / 23:30 PM - 08:15 AM**
**DAYS OFF: FRIDAY/SATURDAYS**
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits ( | Front Line Team Members | (Programa de Beneficios de ABM)
**General Job Description:**
+ Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes, Exit Lanes, Cashier, Ambassador, and Field.
+ Responsibilities vary based on position, facility, and PARCS system.
+ Responsibilities may include other duties as assigned.
**General Requirements**
+ High School diploma or equivalent
+ Demonstrated communication skills; both verbal and written
+ Always remain approachable to customers and staff
+ Problem-solving skills including prioritizing and maintaining professional demeanor.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM)
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided
**Preferred Qualifications:**
- One (1) year of customer service or similar work experience preferred
**Responsibilities:**
- Act as a Welcome Ambassador for arriving passengers
- Greet and engage with passengers in and around the terminal area to offer informational assistance
- Communicate effectively with passengers regarding airport and airline services available
- Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
- Escort unaccompanied minors
- Assist with baggage as required
- Monitor and enforce carry-on baggage size requirements
- Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
- Provide assistance to passengers using kiosks to check-in
- Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
- Transfer and distribute wheelchairs as needed
- Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
- Report hazards and incidents encountered in daily operation
- Follow safety precautions at all times
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1
REQNUMBER:
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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6
Customer Service Representative
90630 Cypress, California
TEKsystems
Posted 1 day ago
Job Viewed
Job Description
A renowned company is seeking Customer Service professionals to join their team. This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits.
In this role you will.
· Consistently answer incoming calls to the Customer Service Department (approx. 60+ phone calls daily)
· Ask appropriate questions to identify the root cause of calls to generate effective solutions for the client and customer while effectively resolving conflicts.
· Follow up on customer issues and concerns (payments, payoffs, title work) in a timely manner.
· Use time management skills to balance the quantity and quality of calls made and received as well as meeting deadlines for any assigned projects
· Use organizational skills to manage resources and locate references to maximize efficiency while on the phone
· Use written communication skills to clearly and concisely document customers' accounts of all necessary information required
· Maintain an enthusiastic and positive attitude
· Be on time and ready to work at the start of the shift
Required Experience:
· Bachelor's Degree/Associate's Degree
· Strong communication skills
· Computer skills
· Team player
· Organization skills
· Problem-solving and ability to multi-task
Pay and Benefits
The pay range for this position is $22.00 - $22.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cypress,CA.
Application Deadline
This position is anticipated to close on Nov 7, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
In this role you will.
· Consistently answer incoming calls to the Customer Service Department (approx. 60+ phone calls daily)
· Ask appropriate questions to identify the root cause of calls to generate effective solutions for the client and customer while effectively resolving conflicts.
· Follow up on customer issues and concerns (payments, payoffs, title work) in a timely manner.
· Use time management skills to balance the quantity and quality of calls made and received as well as meeting deadlines for any assigned projects
· Use organizational skills to manage resources and locate references to maximize efficiency while on the phone
· Use written communication skills to clearly and concisely document customers' accounts of all necessary information required
· Maintain an enthusiastic and positive attitude
· Be on time and ready to work at the start of the shift
Required Experience:
· Bachelor's Degree/Associate's Degree
· Strong communication skills
· Computer skills
· Team player
· Organization skills
· Problem-solving and ability to multi-task
Pay and Benefits
The pay range for this position is $22.00 - $22.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cypress,CA.
Application Deadline
This position is anticipated to close on Nov 7, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Is this job a match or a miss?
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7
Customer Service Representative
90006 Los Angeles, California
Crash Champions
Posted 1 day ago
Job Viewed
Job Description
**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $17.28/Hr.
**Posted Max Pay Rate** USD $5.00/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _90043_
**_Location : Address_** _4610 Crenshaw Blvd_
**Remote** _No_
**Posted Min Pay Rate** _USD 17.28/Hr._
**Posted Max Pay Rate** _USD 25.00/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $17.28/Hr.
**Posted Max Pay Rate** USD $5.00/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _90043_
**_Location : Address_** _4610 Crenshaw Blvd_
**Remote** _No_
**Posted Min Pay Rate** _USD 17.28/Hr._
**Posted Max Pay Rate** _USD 25.00/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
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8
Customer Service Representative
90209 Beverly Hills, California
Robert Half
Posted 1 day ago
Job Viewed
Job Description
Description
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.
Responsibilities:
- Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.
- Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.
- Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.
- Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.
- Collect and process necessary documentation for account openings while coordinating with clients and internal teams.
- Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.
- Support teller operations when needed to ensure smooth banking processes.
- Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.
- Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.
Requirements - Minimum of 3 years of experience in the financial industry or relevant transferable skills.
- Familiarity with banking regulations and compliance requirements is highly preferred.
- Strong dedication to providing high-quality customer service and attention to detail.
- Ability to thrive in a fast-paced environment while ensuring adherence to banking laws and procedures.
- Proven ability to multi-task and prioritize workload effectively to meet deadlines.
- Associate or Bachelor's degree, or equivalent experience demonstrating attention to detail.
- Excellent communication skills, both written and verbal, with a collaborative mindset.
- Demonstrated problem-solving abilities, sound judgment, and creativity for resolving customer issues. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.
Responsibilities:
- Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.
- Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.
- Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.
- Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.
- Collect and process necessary documentation for account openings while coordinating with clients and internal teams.
- Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.
- Support teller operations when needed to ensure smooth banking processes.
- Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.
- Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.
Requirements - Minimum of 3 years of experience in the financial industry or relevant transferable skills.
- Familiarity with banking regulations and compliance requirements is highly preferred.
- Strong dedication to providing high-quality customer service and attention to detail.
- Ability to thrive in a fast-paced environment while ensuring adherence to banking laws and procedures.
- Proven ability to multi-task and prioritize workload effectively to meet deadlines.
- Associate or Bachelor's degree, or equivalent experience demonstrating attention to detail.
- Excellent communication skills, both written and verbal, with a collaborative mindset.
- Demonstrated problem-solving abilities, sound judgment, and creativity for resolving customer issues. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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9