19 Customer Service jobs in Elba

Customer Service Representative

35045 Enterprise, Alabama Performance Food Group

Posted today

Job Viewed

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Job Description

** BR**
**Job Title:**
Customer Service Representative
**Location:**
Performance Alabama (0503)
**Job Description:**
**We Deliver the Goods:**
+ Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
+ Growth opportunities performing essential work to support America's food distribution system
+ Safe and inclusive working environment, including culture of rewards, recognition, and respect
**Position Purpose:**
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
**Responsibilities may include, but not limited to:**
+ Input customer orders.
+ Input customer credits.
+ Input order and invoicing information accurately and in a timely manner.
+ Assist customers with orders and problems. Contact vendors and requests samples for customers.
+ Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
+ Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
+ Attend training and Customer Service meetings.
+ Performs other related duties as assigned.
**Req Number:**
BR
**Address Line 1:**
2450 Big M Blvd
**Job Location:**
Clanton, Alabama (AL)
**Shift:**
1st Shift
**Full Time / Part Time:**
Full Time
**EEO Statement:**
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ( ; (2) the "EEO is the Law" poster ( and supplement ( ; and (3) the Pay Transparency Policy Statement ( .
**Required Qualifications:**
High School Diploma/GED or Equivalent
6 - 12 months customer service, call center and / or related area.
**Division:**
Performance Foodservice
**Job Category:**
Sales
**Preferred Qualifications:**
High School Diploma/GED or Equivalent Experience
1 - 2 years customer service, call center and / or related area within foodservice industry.
**State:**
Alabama
**Company Description:**
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
**Benefits:**
Click Here for Benefits Information (
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Customer Service Representative – Healthcare

39462 Enterprise, Alabama Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Tuesday, September 30, 2025

City

Hattiesburg

State

MS

Country

United States

Working time

Full-time

Description & Requirements



Location: On-site in Hattiesburg, MS

Hourly Base Pay:  $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*

Schedule:  Limited-Service Full-Time schedules available 

Site Hours:  Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.  

- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Whether you’re currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you’ll benefit from paid training and a supportive, fast-paced environment that’s committed to your success.

Pay and Benefits  

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. 

Competitive Compensation

Base rate $15.00/hr. + 10% shif differential for evening shifts 

- $5 0 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*  

- Tuition Reimbursement - Invest in your ongoing education and development 

- Work/Life Balance Support: Flexible scheduling options! 

- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage   

- Future Planning: 401k with company match   

- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays    

- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs   

- Professional Development Opportunities: A supportive environment with career development and promotional opportunities   

- Meaningful Work with Impact: No cold calling, sales, or collection calls! 


*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses 

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules 

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties 

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing 

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller 

- Refer calls as required to CSR Lead 

- Maintain up-to-date knowledge of client regulations and policies 

- Report problems that occur via the online system so they can be addressed by the appropriate parties 

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times  

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks  

- Ability to work as a member of a team   

-Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

#maxCCOHattiesburg #CCOHattiesburg #CSRroles #CCOallreqs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

Maximum Salary

15.00

View Now

Customer Service Representative – Healthcare

39462 Enterprise, Alabama Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Tuesday, September 30, 2025

City

Hattiesburg

State

MS

Country

United States

Working time

Full-time

Description & Requirements



Location: On-site in Hattiesburg, MS

Hourly Base Pay:  $15.00 plus  a $00 new hire bonus and up to 2,400+ in other potential  bonuses!*

Schedule:  Limited-Service Full-Time schedules available 

Site Hours:  Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.  

- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Whether you’re currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you’ll benefit from paid training and a supportive, fast-paced environment that’s committed to your success.

Pay and Benefits  

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. 

Competitive Compensation

Base rate $15.00/hr. + 10% shif differential for evening shifts 

-  $5 0 new hire bonus and up to 2,400+  in bonus  opportunities, including training completion, referrals and more*  

- Tuition Reimbursement -  Invest in your ongoing education and development  

- Work/Life Balance Support : Flexible scheduling options!  

- Comprehensive Insurance Coverage:  Company paid, base employee Medical Coverage      

- Future Planning:  401k with company match      

- Paid Time Off Package:  Paid  accrued  Sick Leave, PTO, and 11 paid holidays       

- Maximus Wellness Support:  Employee Assistance Program (EAP) ,  Employee Wellness, and Discount Programs      

- Professional Development Opportunities:  A supportive environment with career development and promotional opportunities      

- Meaningful Work with Impact:  No cold calling, sales, or collection calls!  


*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses 

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules 

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties 

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing 

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller 

- Refer calls as required to CSR Lead 

- Maintain up-to-date knowledge of client regulations and policies 

- Report problems that occur via the online system so they can be addressed by the appropriate parties 

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times   

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks   

- Ability to work as a member of a team    

-Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

#maxCCOHattiesburg  #CCOHattiesburg #CSRroles #CCOallreqs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

Maximum Salary

15.00

View Now

Customer Service Representative – Healthcare

39462 Enterprise, Alabama Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Tuesday, September 30, 2025

City

Hattiesburg

State

MS

Country

United States

Working time

Full-time

Description & Requirements



Location: On-site in Hattiesburg, MS

Hourly Base Pay:  $15.00 plus  a $00 new hire bonus and up to 2,400+ in other potential  bonuses!*

Schedule:  Limited-Service Full-Time schedules available 

Site Hours:  Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.  

- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Whether you’re currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you’ll benefit from paid training and a supportive, fast-paced environment that’s committed to your success.

Pay and Benefits  

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. 

Competitive Compensation

Base rate $15.00/hr. + 10% shif differential for evening shifts 

-  $5 0 new hire bonus and up to 2,400+  in bonus  opportunities, including training completion, referrals and more*  

- Tuition Reimbursement -  Invest in your ongoing education and development  

- Work/Life Balance Support : Flexible scheduling options!  

- Comprehensive Insurance Coverage:  Company paid, base employee Medical Coverage      

- Future Planning:  401k with company match      

- Paid Time Off Package:  Paid  accrued  Sick Leave, PTO, and 11 paid holidays       

- Maximus Wellness Support:  Employee Assistance Program (EAP) ,  Employee Wellness, and Discount Programs      

- Professional Development Opportunities:  A supportive environment with career development and promotional opportunities      

- Meaningful Work with Impact:  No cold calling, sales, or collection calls!  


*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses 

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules 

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties 

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing 

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller 

- Refer calls as required to CSR Lead 

- Maintain up-to-date knowledge of client regulations and policies 

- Report problems that occur via the online system so they can be addressed by the appropriate parties 

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times   

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks   

- Ability to work as a member of a team    

-Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

#maxCCOHattiesburg  #CCOHattiesburg #CSRroles #CCOallreqs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

Maximum Salary

15.00

View Now

Customer Service Representative – Healthcare (Part Time)

39462 Enterprise, Alabama Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare (Part Time)

Date

Tuesday, September 30, 2025

City

Hattiesburg

State

MS

Country

United States

Working time

Part-time

Description & Requirements



Customer Service Representative - Healthcare (Part Time)

Location:  On-site in Hattiesburg, MS

Hourly Base Pay  – $15.00 plus  a $00 new hire bonus and up to 2,400+ in other potential  bonuses!*  

Schedule  – Limited-Service Part-Time schedules available 

Site Hours:  Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.  

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.

Pay and Benefits  

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.


- Competitive Compensation:  

  • Base rate $ 15.00 hr.  + 10% shift differential for evening shifts     
  • $500 new hire bonus and up to 2,400+   in bonus opportunities, including training completion, referrals and more*       

- Work/Life Balance Support : Flexible scheduling options!  

- Future Planning:  401k with company match    

- Paid Time Off Package:  Paid  accrued  Sick Leave, PTO, and 11 paid holidays     

- Maximus Wellness Support:  Employee Assistance Program (EAP), Employee Wellness, and Discount Programs    

- Professional Development Opportunities:  A supportive environment with career development and promotional opportunities    

- Meaningful Work with Impact:  No cold calling, sales, or collection calls!  



*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses 
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules 
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties 
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing 
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller 
- Refer calls as required to CSR Lead 
- Maintain up-to-date knowledge of client regulations and policies 

Report problems that occur via the online system so they can be addressed by the appropriate parties 

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks   

- Ability to work as a member of a team    

- Must  participate  and certify in internal CCO training to begin this role.    

- Medicare will be expected to  participate  in and  certify in  internal Tier I Claims  Part  A , Claims Part B, and Claims DME training  at a later date  to complete your Tier I  training  for this role.    

- May be  required  to work overtime and scheduled holidays.    

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at  least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.     

#maxCCOHattiesburg  #CCOHattiesburg #CSRroles

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

Maximum Salary

15.00

View Now

Customer Service Representative – Healthcare (Part Time)

39462 Enterprise, Alabama Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare (Part Time)

Date

Tuesday, September 30, 2025

City

Hattiesburg

State

MS

Country

United States

Working time

Part-time

Description & Requirements



Customer Service Representative - Healthcare (Part Time)

Location:  On-site in Hattiesburg, MS

Hourly Base Pay  – $15.00 plus  a $00 new hire bonus and up to 2,400+ in other potential  bonuses!*  

Schedule  – Limited-Service Part-Time schedules available 

Site Hours:  Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.  

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.

Pay and Benefits  

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.


- Competitive Compensation:  

  • Base rate $ 15.00 hr.  + 10% shift differential for evening shifts     
  • $500 new hire bonus and up to 2,400+   in bonus opportunities, including training completion, referrals and more*       

- Work/Life Balance Support : Flexible scheduling options!  

- Future Planning:  401k with company match    

- Paid Time Off Package:  Paid  accrued  Sick Leave, PTO, and 11 paid holidays     

- Maximus Wellness Support:  Employee Assistance Program (EAP), Employee Wellness, and Discount Programs    

- Professional Development Opportunities:  A supportive environment with career development and promotional opportunities    

- Meaningful Work with Impact:  No cold calling, sales, or collection calls!  



*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses 
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules 
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties 
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing 
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller 
- Refer calls as required to CSR Lead 
- Maintain up-to-date knowledge of client regulations and policies 

Report problems that occur via the online system so they can be addressed by the appropriate parties 

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks   

- Ability to work as a member of a team    

- Must  participate  and certify in internal CCO training to begin this role.    

- Medicare will be expected to  participate  in and  certify in  internal Tier I Claims  Part  A , Claims Part B, and Claims DME training  at a later date  to complete your Tier I  training  for this role.    

- May be  required  to work overtime and scheduled holidays.    

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at  least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.     

#maxCCOHattiesburg  #CCOHattiesburg #CSRroles

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

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Customer Service Associate

Luverne, Alabama Roses Discount Stores

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Job Description

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions

Retail store environment where extended periods of standing are required

Retail store stockroom environment subject to fluctuations in temperature

Frequent lifting and maneuvering of merchandise and displays.

Exposure to dust and extreme temperatures while unloading trailers.

Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Customer Service Associate I

35049 Enterprise, Alabama Family Dollar

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Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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At Home Customer Service

35045 Enterprise, Alabama CarMax

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Responsibilities

You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders

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Retail Customer Service Cashier

35045 Enterprise, Alabama Love's Travel Stops

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Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately

Welcome to Loves!

At Loves, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!

Job Functions :

  • General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
  • Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
  • Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
  • Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
  • Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
  • Ability to move, lift 25+ pounds. Ability to work in various temperatures.

Our Culture

We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Loves Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Loves has been fueling customers journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The companys core business is travel stops and convenience stores with more than 630 locations in 42 states. Loves continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Loves serves and maintaining an inclusive and diverse workplace are hallmarks of the companys award-winning culture.

The Loves Family of Companies includes:

  • Gemini Motor Transport, one of the industrys safest trucking fleets.
  • Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network.
  • Musket, a rapidly growing, Houston-based commodities supplier and trader.
  • Trillium, a Houston-based alternative fuels expert.
  • TVC Pro-driver, a commercial drivers license (CDL) protection subscription service.
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