Customer Service Representative

34237 Kensington Park, Florida Suburban Propane

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**Overview**
We are currently looking for a Customer Service Representative (Distribution Center) to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
**Responsibilities**
+ Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
+ Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
+ Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
+ Provide high levels of customer account management by properly setting up and maintaining account information and data
+ Forecast and maintain routes to maximize manpower, tank and vehicle utilization and ensure delivery efficiencies
+ Plan and schedule daily service work to maximize billable time and meet productivity goals
+ Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .
**Qualifications**
+ Minimum of 1 year of experience in a customer service role
+ Minimum of a High School diploma or GED preferred
+ Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
+ Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ( )
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**Job Location** _US-FL-Sarasota_
**Posted Date** _4 weeks ago_ _(7/29/2025 10:42 AM)_
**_Job ID_** _2025-15906_
**_Category_** _Operations Administrative_
**_Position Type_** _Full-time Regular_
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Customer Service Agent

34243 Sarasota, Florida Dees Insurance Group

Posted 14 days ago

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Description

Ready to Level Up Your Insurance Career? Join Dees Insurance Group.

If you're a customer-focused insurance pro looking for a role that's more fulfilling, more dynamic, and honestly-more fun-your next opportunity is right here.

At Dees Insurance Group , we're not your average agency. We're growing fast and looking for an Account Manager who's ready to grow with us. Our team is driven by real values, not corporate buzzwords:
  • Act with Integrity - Do the right thing, always
  • People First - Clients and teammates matter most
  • Continuous Growth - Learning never stops
  • Wow-Making Excellence - Customer experience comes first
  • Contagious Fun - Because work should energize you
Who We're Looking For:
  • A motivated, service-minded professional
  • Strong communicator with great listening and problem-solving skills
  • Background in customer service or client relations
  • A passion for helping people and making an impact
What You'll Love About Working With Us:
  • Room to grow-professionally and personally
  • A positive, high-energy team environment
  • Meaningful client relationships and real impact
  • A workplace culture you'll actually enjoy

If your current role is missing something-and you know you're capable of more-this is your sign . Apply today and let's build something great together.

Responsibilities

•Answer incoming calls on product and service questions and general client inquiries
•Manage underwriting requests from companies and assist clients in handling those requests
•Identify common customer issues and bring them to the attention of the team to increase client satisfaction and service flow
•Communicate and work with DIG Agents to ensure clients' policies are in good standing
•Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
•Find patterns in customer complaints and bring them to the team for improvement
•Maintain customer accounts and update with new account information as needed
•Regularly meet with sales lead to receive the newest service and product knowledge
•Answer incoming calls on product and service questions, customer complaints, and general customer inquiries

Qualifications

•In-person position
•License is not required (paid-for licensing offered)
•Strong knowledge of handling customer service interactions
•Must possess exemplary interpersonal, communication, and timely follow-through skills
•Professional in both appearance and attitude
•Align with our Core Values
•Must possess exemplary interpersonal skills, communication skills, and active listening skills
•Must have graduated high school, received a G.E.D. or equivalent
•Previous work in a customer-facing position
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