268 Customer Service jobs in Elyria
Customer Service Representative
Posted today
Job Viewed
Job Description
Overview:
Waterway is hiring Customer Service Associates at our Parma location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour (base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Parma - 7200 Brookpark Rd. Cleveland, OH 44129. Other locations across Cleveland available.
What else you'll enjoy:
- People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
- Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
- Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
- Flexible Scheduling - variable schedules built around your availability.
- Perks and Discounts - free carwashes plus fuel and retail store discounts
- Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
- Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:What you need:
- Be friendly and engaging! A positive attitude and a will to succeed!
- No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
- Current and valid drivers license;
- Professional demeanor, behavior, and appearance in accordance with company policy;
- Ability to perform all essential functions safely without endangering oneself or others;
- Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
- Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
- Ability to complete all required trainings/certifications required to perform any of the required functions.
What You'll Do - The Details:
- Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
- Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
- Car Washes identify customer needs and present complimentary solutions.
- Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
- Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
- Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
- Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
- Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
- Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
- Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
- Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
- Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
- Perform various transactional functions to meet customer demand and store staffing needs.
- Various other functions as identified and directed by management.
Work Environment/Physical Demands
- Environmental may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
- Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
- Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
- Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
- Cognitive perform arithmetic calculations and operate data entry devices.
- Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Customer Service Representative
Posted today
Job Viewed
Job Description
Overview:
Waterway is hiring Customer Service Associates at our Parma location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour (base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Parma - 7200 Brookpark Rd. Cleveland, OH 44129. Other locations across Cleveland available.
What else you'll enjoy:
- People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
- Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
- Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
- Flexible Scheduling - variable schedules built around your availability.
- Perks and Discounts - free carwashes plus fuel and retail store discounts
- Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
- Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:What you need:
- Be friendly and engaging! A positive attitude and a will to succeed!
- No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
- Current and valid drivers license;
- Professional demeanor, behavior, and appearance in accordance with company policy;
- Ability to perform all essential functions safely without endangering oneself or others;
- Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
- Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
- Ability to complete all required trainings/certifications required to perform any of the required functions.
What You'll Do - The Details:
- Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
- Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
- Car Washes identify customer needs and present complimentary solutions.
- Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
- Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
- Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
- Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
- Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
- Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
- Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
- Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
- Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
- Perform various transactional functions to meet customer demand and store staffing needs.
- Various other functions as identified and directed by management.
Work Environment/Physical Demands
- Environmental may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
- Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
- Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
- Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
- Cognitive perform arithmetic calculations and operate data entry devices.
- Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Customer Service Representative
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.
- Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.
- Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.
- Utilize SAP software to manage data entry and account transactions efficiently.
- Leverage Office tools to create detailed reports and support administrative tasks.
- Collaborate with team members to ensure seamless account management and client satisfaction.
- Follow established procedures for background checks and drug screenings prior to onboarding new team members.
- Adapt quickly to new processes and systems, contributing to the team's success.
- Uphold a high standard of professionalism in all interactions with clients and colleagues. Requirements - Minimum of 2 years of experience in a customer service or account management role.
- Proficiency in SAP software for efficient data management.
- Strong skills in Microsoft Office, including Excel and Word, to support reporting and administrative tasks.
- Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
- Ability to handle inbound calls and address customer needs with professionalism.
- Detail-oriented approach to data entry and record-keeping.
- Demonstrated ability to adapt quickly to new processes and systems.
- Must pass background checks, with all candidates required to undergo pre-employment assessments prior to employment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative

Posted 15 days ago
Job Viewed
Job Description
Job Title: Customer Service Representative (Direct Hire)
Location: Lorain, Ohio
Schedule: Full-time, Monday to Friday, 8:00 AM - 5:00 PM (In-office position)
Job Description:
A great company in Lorain is seeking a hardworking and detail-oriented Customer Service Representative! In this permanent, in-office role, you'll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.
Key Responsibilities:
+ Order Management: Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.
+ Customer Communication: Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.
+ Logistics Coordination: Schedule shipments for customer orders, coordinating with internal teams and external vendors.
+ Team Collaboration: Offer additional administrative support and assist with team projects during slower periods.
+ Flexible Support: Contribute to team success by taking on diverse tasks as needed - everyone pitches in and wears many hats.
Qualifications and Skills:
+ Experience: Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).
+ Communication: Excellent written and verbal communication skills with a professional and approachable demeanor.
+ Organization: Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
+ Teamwork: A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.
+ Technology: Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).
If you're passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we'd love to hear from you!
Apply today to be considered for this exciting opportunity.
Requirements
- Customer Service experience
- Strong data entry skills with a focus on accuracy and efficiency.
- Experience in order entry and tracking processes.
- Excellent organizational and time management abilities.
- Effective communication skills to interact with customers and team members.
- Ability to adapt to a dynamic work environment and collaborate with a small team.
- Previous clerical or administrative experience is preferred.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative

Posted 15 days ago
Job Viewed
Job Description
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** First Aid and Safety
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Customer Service Representative

Posted 15 days ago
Job Viewed
Job Description
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** First Aid and Safety
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
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About the latest Customer service Jobs in Elyria !
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.