5 Customer Service jobs in Fergus Falls

Job Description

Job Description

Are you looking for a hands-on start to your career with opportunities to grow into sales and customer service ? We are a privately-owned company that values internal promotion, and we’re hiring motivated Associates who want to develop their careers while gaining valuable business experience.

The Entry-Level Associate is an entry-level position with an opportunity for on-the-job training and development for someone that has already completed a four year college degree program. (We offer separate internships for current college students!)

Duties/Responsibilities

· As a Career Associate , you will:

*Learn warehouse operations —shipping, receiving, inventory management, and order fulfillment.

· Operate a forklift (training provided).

· Utilize ERP and inventory management software for tracking and inquiries.

· Work closely with sales and customer service teams to ensure accurate and timely order fulfillment.

· Inspect incoming shipments for accuracy and quality, ensuring proper handling and storage.

· Lift and move materials up to 50 lbs. in a fast-paced environment.

· Keep the warehouse organized and adhere to safety and cleanliness standards.

Career Path & Growth

· This role is designed as an 18-24 month opportunity program to give you a solid foundation in operations before moving into other areas of the business.

· We provide mentorship, training, and career development opportunities to help you succeed.

What We’re Looking For

A college degree (any major welcome!)
Strong attention to detail and organizational skills
A willingness to learn and work in a hands-on environment
Physical ability to lift up to 50 lbs. and stay active throughout the day
(Outlook, Word, ) is a plus
Experience with ERP or inventory management software is a plus
Forklift experience is a bonus (but we will train you!)
Flexibility to work overtime or weekends as needed

Why Join Us?

* Career Growth – Clear pathways
* Hands-On Learning – Gain real-world experience in operations
* Supportive Team – Work closely with experienced professionals
* Competitive Pay & Benefits
* Stability – Full-time employment with room for advancement

If you're looking for a career, not just a job , and want to grow within a company that values its employees, apply today!

Requirements

Minimum Qualifications (Knowledge, Skills & Abilities)

· Good organizational skills are important in this role

· The ability to safely perform tasks, and adherence to all safety policies and procedures

· Work overtime as needed or as instructed by a manager or supervisor

· Valid state issued driver’s license

· Other duties as assigned

Physical Demands and Work Environment

· Ability to safely and successfully perform the essential job functions consistent with the ADA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

· Ability to occasionally lift/carry up to 50 pounds assisted

· Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist

· Ability to work in extreme temperatures based on seasonal weather

· Make fast, repeated movements of fingers, hands, and wrists

Supervisory Responsibilities

· None

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

"We are an equal opportunity employer committed to a merit-based employment environment. All employment decisions, including hiring, promotion, compensation, and termination, are based on individual qualifications, performance, and business needs. We strictly prohibit discrimination or preferential treatment based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or any other protected characteristic as outlined in applicable laws."

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate - Temporary
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 326 W LINCOLN AVE,FERGUS FALLS,MN,56537
**Full District Office Address:** 326 W LINCOLN AVE,FERGUS FALLS,MN, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12592-FERGUS FALLS MN
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5

Part Time Cashier / Customer Service Team Member

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you.

Cashiers will provide a friendly and efficient check-out experience. Customer Service Team Members handle customer exchanges, returns, and complaints, in addition to a variety of transactions.

Cashiers

• Provide customers with a quick and efficient check-out experience, including operating the cash register and scanner to itemize and total customer's purchase and bag merchandise.
• Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction.
• Cashiers are outgoing and engaging. Must love working with people.
• Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
• Extend offers for the Extended Protection Policy for qualifying items.
• Maintain brand standards at the front end area and sales floor.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Customer Service Team Member

• Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and bag merchandise.
• Handle customer exchanges, returns, and complaints effectively.
• Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues.
• Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction.
• Cashiers are outgoing and engaging. Must love working with people.
• Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
• Extend offers for the Extended Protection Policy to qualifying items.
• Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances.
• Remain knowledgeable about the store for customer questions.
• Restock items efficiently and accurately. Ensure assigned area is always presentable.
• Deliver an outstanding shopping experience for customers.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements and Education:

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Knowledge of basic cash handling procedures, including simple math.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.