33 Customer Service jobs in Foley
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including:
- generous time off,
- 11 paid holidays,
- 401(k) with company match, Roth IRA,
- medical, dental and vision insurance,
- high deductible HSA,
- telemedicine,
- disability, cancer, and accident insurance.
- health & wellness suite
- company-paid + additional, optional, life insurance.
- Working knowledge of Microsoft Office Suite
- High school diploma or equivalent
- Present a professional appearance
- Able to work a 40-hour (minimum) workweek
- Willing to work minimal overtime as needed
Accounting Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
Company Name: PBS Systems
Job Location: Spanish Fort, Alabama
Job Type: Full-time, Permanent
No. of Openings: 1
Internal Job Title: Accounting Support Analyst - Tier 1
Reports To: Program Manager - Accounting Support
Job Requirement(s): Travel throughout Canada and USA, 1 weeks per month
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Customer Service Representative, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.
Responsibilities:
- Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
- Logging and documenting all customer interactions within our ticketing system and escalating matters as required
- Collaborating with other groups/departments to streamline service delivery
- Identify opportunities to drive process improvements that positively impact the client’s experience
- Develop knowledge and understanding of our software and the supporting infrastructure.
- Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
- Achieving and exceeding KPI targets and other metrics defined by the department
- Available to travel at least 1 week per month throughout the US and Canada
- Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
- Commit to ongoing personal development and cross-training as recommended by your Team Lead
- Other duties as required
Qualifications :
- High school diploma
- Must have Valid Driver’s license and passport
- Previous customer service, helpdesk or dealership experience will be considered an asset
- Basic accounting skills (debits and credits)
- Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
- Available to work various shifts including Saturdays and Sundays dependent on the department’s needs and requirements
- Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing
- Strong decision making and analytical abilities
- Strong detail orientation
- Effective time management and organization skills
- Ability to work independently and within a team environment
What we offer:
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- Free parking
- Staff events
- Competitive base salary ($42,000k/yr. to $52,000k/yr. USD)
- Great referral bonus
- Staff discounts with GM, Dell, and more
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.
Customer Service Manager
Posted today
Job Viewed
Job Description
Company Description
Beachball Properties is a family-owned and operated vacation rental agency servicing the Gulf Coast. Specializing in family-friendly rentals in Gulf Shores, Fort Morgan, and Orange Beach, Alabama, we offer a premier selection of condos, duplexes, and private homes catering to a variety of family sizes and budgets.
Role Description
This is a full-time on-site role for a Customer Service Manager, located in Orange Beach, AL. The Customer Service Manager will oversee daily customer service operations, ensuring customer satisfaction, managing customer support, and handling any complaints.
Position Overview
We are seeking an experienced and level-headed Customer Service Manager to both lead and work alongside our customer service team at Beachball Properties. This role supervises in-house Customer Service Representatives and offshore Virtual Assistants while also staying in the trenches — answering phones, emails, and handling customer inquiries daily.
This person will oversee scheduling, approve/deny time off, handle escalations, and ensure a consistently high standard of service across all communication channels. The ideal candidate is professional, organized, and skilled at de-escalating difficult situations, while also mentoring and coaching their team.
Key Responsibilities
Team Leadership & Supervision
- Directly supervise Customer Service Representatives and Virtual Assistants.
- Develop weekly and monthly work schedules to ensure full coverage across shifts.
- Approve and deny time off requests in alignment with business needs.
- Provide ongoing training, coaching, and performance feedback.
Customer Support (Hands-On Role)
- Answer phones, emails, and text messages daily, working alongside the team.
- Manage Airbnb, VRBO, and other booking platform communications.
- Handle escalated customer issues in a calm and professional manner.
- Monitor team responses to ensure accuracy, professionalism, and timely resolution.
- Act as point of contact between departments.
Operational Management
- Ensure customer service systems, processes, and tools are used effectively and consistently.
- Collaborate with Owner Relations, Housekeeping, and Maintenance teams to streamline communications.
- Track customer service metrics (response times, resolution times, satisfaction rates) and provide regular reports to leadership.
Problem Solving & Continuous Improvement
- Identify areas for improved efficiency and recommend solutions.
- Implement best practices for customer service and guest relations.
- Foster a positive, solution-oriented culture within the customer service team.
Qualifications
- Customer Satisfaction, Customer Service Management, and Customer Support skills
- Strong Analytical Skills to assess data and improve customer service processes
- Excellent Communication skills, both written and verbal
- Experience in team management and leadership
- Problem-solving skills and ability to handle challenging situations
- Familiarity with customer service software and tools
- Ability to work independently and collaboratively
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Bachelor's degree in Business, Hospitality, or a related field is preferred
- 3+ years of experience in customer service, with at least 1–2 years in a supervisory or management role.
- Hands-on experience answering phones, emails, and online customer platforms.
- Airbnb/VRBO or similar booking platform experience preferred.
- Hospitality or property management experience preferred.
Why Join Us?
Join our team and be part of a dynamic work environment where your contributions make a difference. We value our employees and provide opportunities for growth and development.
Job Type: Full-time; On-Site; On-Call After Hours
- Ability to work flexible hours, including potential weekends and holidays as needed. On-call after hours and weekends for emergency escalations.
Benefits
- Paid time off, 401K, and other potential benefits.
Customer Service Technician
Posted 3 days ago
Job Viewed
Job Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality.designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.
As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
- Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
- Performing maintenance and repair on outside plant facilities
- Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
- Observing all safety rules and regulations
- Assisting other technical personnel in the performance of their duties when requested
- Actively supporting sales and marketing related activities
- Directing customer facing work and sales referrals
WHAT IT TAKES TO CATCH OUR EYE
- High School diploma (or equivalent) or higher
- Ability to distinguish colors on facilities
- Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
- Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
- Basic computer skills including MS Office applications
- Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
- Ability to work aloft (e.g. ladder)
- Ability to work outside in all weather conditions and at various hours of the day/night
- A valid driver's license and satisfactory driving record
- Positive and professional appearance and demeanor when communicating the company's products and services to our customers
- Accountability/dependability (on time and on load when scheduled and serve on call as needed)
- Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
- Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
- Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
- Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
- Prior experience as a customer facing telecom operations technician
- Basic electricity training/certification or documented equivalent work experience
- ADSL installation/repair experience (self/full installs)
- A+/Net + Certified Required Soft Skills
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real .
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
- Brightspeed's Privacy Notice for California Residents
- Brightspeed's Privacy Notice
Videos To Watch
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 698 S MCKENZIE ST,FOLEY,AL,36535
**Full District Office Address:** 698 S MCKENZIE ST,FOLEY,AL, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 01318-FOLEY AL
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
Customer Service/Sales
Posted 1 day ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service/Sales
Posted 1 day ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Be The First To Know
About the latest Customer service Jobs in Foley !
Walgreens - Customer Service Associate
Posted today
Job Viewed