What Jobs are available for Customer Service in Fort Lauderdale?
Showing 223 Customer Service jobs in Fort Lauderdale
Field Service Representative
33301 Fort Lauderdale, Florida
Schneider Electric
Posted 21 days ago
Job Viewed
Job Description
For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
This may be the next step in your career journey if you have:
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.
Great people make Schneider Electric a great company.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.
This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.
As a Field Service Representative, a typical day for you might include:
- Pre-site, startup, repair, preventive maintenance, and field modification of equipment
- Problem solving with customers, electricians, sales partners, technical support, District Service teams
- Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
- Working with your Manager and/or Regional Service Director to resolve complex escalated issues
- Continuous learning and training on various products both in the field and in the classroom
- Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.
- Assist senior technicians and support Project Management on larger system start-ups
- Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
- Act on behalf of the District Service Manager to resolve operational issues as required
This may be the next step in your career journey if you have:
- An Associate's degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.
- The ability to read blueprints/schematics
- Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
- 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment
- 2+ years in Field Services or equivalent industry experience.
- Must possess good safety practices and adhere to the company's safety procedures/polices (lock out tag out, comply with all safety programs and complete safety related trainings on time.
- Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative.
- NFPA-70E or OSHA experience is preferred
- Safe driving and vehicle operations skills
- Skilled at utilizing test and diagnostic equipment
- Experience reading and interpreting schematics, drawings, and operation manuals
- The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
- Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds.
- Work outside in a variety of environmental extremes such as heat, cold, rain, and dust.
- Remain in a standing position for extended periods of time, including working in small confined spaces.
Within your first 180 days, you'll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.
Hear from one of our Field Service Representatives who loves her job and working with her customers!
Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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0
Customer Service Representative
33388 Plantation, Florida
CVS Health
Posted 2 days ago
Job Viewed
Job Description
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Candidates must be able to work full time in an office setting.**
**Work Schedule(s) available:**
**We are seeking individuals open to working a 40 hour shift/schedule anytime Monday - Sunday.**
**Training: 16 weeks from 8:00am - 4:30pm EST (16 weeks with 100% attendance required)**
**Job Description -**
Operates as a representative of the company by answering and documenting all incoming contacts to determine their nature while responding to complex calls.
Ensures that every member is shown respect and kindness and that all questions are thoroughly answered to ensure a high level of customer satisfaction and loyalty.
Identifies and evaluates appropriate data to determine and implement the appropriate course of action to resolve the member and customer inquiries.
Follows established procedures to meet customer/member needs and successfully enhance the company's brand recognition and competitive advantage in the industry.
Communicates effectively with diverse work units and relevant organizational departments to ensure that issues are properly and quickly resolved.
Performs required training to understand how to use tools available to recall necessary information.
**Required Qualifications**
+ One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone.
+ One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
**Preferred Qualifications**
+ Prefer healthcare work experience and familiarity with benefits, insurance, medical terminology.
+ 1+ year of experience in a call center setting, specifically related to inbound calls.
+ Strong communication skills (oral and written).
+ Strong analytical and problem-solving skills.
+ Active listening proficiency.
+ Ability to be receptive to feedback and to embrace continuous improvement.
+ Positive attitude and strong interpersonal skills.
+ Ability to display empathy towards customers' needs and concerns
+ Desire to contribute to building a positive team spirit.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/06/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Candidates must be able to work full time in an office setting.**
**Work Schedule(s) available:**
**We are seeking individuals open to working a 40 hour shift/schedule anytime Monday - Sunday.**
**Training: 16 weeks from 8:00am - 4:30pm EST (16 weeks with 100% attendance required)**
**Job Description -**
Operates as a representative of the company by answering and documenting all incoming contacts to determine their nature while responding to complex calls.
Ensures that every member is shown respect and kindness and that all questions are thoroughly answered to ensure a high level of customer satisfaction and loyalty.
Identifies and evaluates appropriate data to determine and implement the appropriate course of action to resolve the member and customer inquiries.
Follows established procedures to meet customer/member needs and successfully enhance the company's brand recognition and competitive advantage in the industry.
Communicates effectively with diverse work units and relevant organizational departments to ensure that issues are properly and quickly resolved.
Performs required training to understand how to use tools available to recall necessary information.
**Required Qualifications**
+ One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone.
+ One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
**Preferred Qualifications**
+ Prefer healthcare work experience and familiarity with benefits, insurance, medical terminology.
+ 1+ year of experience in a call center setting, specifically related to inbound calls.
+ Strong communication skills (oral and written).
+ Strong analytical and problem-solving skills.
+ Active listening proficiency.
+ Ability to be receptive to feedback and to embrace continuous improvement.
+ Positive attitude and strong interpersonal skills.
+ Ability to display empathy towards customers' needs and concerns
+ Desire to contribute to building a positive team spirit.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/06/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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1
Customer Service Representative
33322 Sunrise, Florida
Aston Carter
Posted 2 days ago
Job Viewed
Job Description
AR Cash Specialist needed in Sunrise, FL!
Job Description
The Cash Applications Specialist is responsible for managing daily cash transactions and ensuring accurate payment processing. This role emphasizes precision, efficiency, and compliance with financial standards while handling multiple payment methods, including checks, ACH, and credit cards. Advanced Excel skills, particularly with pivot tables and VLOOKUP, are essential for success in this position.
Responsibilities
+ Accurately process and record incoming payments across various methods, including checks, ACH, and credit cards.
+ Research and resolve unapplied cash items; post payments to appropriate accounts.
+ Perform account reconciliations to identify and correct discrepancies prior to application.
+ Prepare and format payment files for system uploads.
+ Handle credit card transactions, issue receipts, and monitor settlement postings.
+ Investigate and resolve variances promptly.
+ Enter credit memos for group accounts and process refunds or chargebacks as needed.
+ Respond to customer inquiries related to cash applications.
+ Collaborate with internal teams, vendors, and banking partners to resolve payment issues.
+ Manage pending payment exceptions and monitor assigned workflow tickets.
+ Support departmental goals through additional tasks as assigned.
Essential Skills
+ Proficiency in cash application and accounts receivable functions.
+ Advanced Microsoft Excel skills, including pivot tables and VLOOKUP.
+ Experience with reconciliation and payment processing.
+ Strong analytical and problem-solving skills.
+ Effective communication and interpersonal abilities.
+ Strong organizational and time management skills.
Additional Skills & Qualifications
+ Previous experience in cash applications, payment processing, or related functions preferred.
+ Familiarity with AR/billing systems.
+ High level of integrity when handling sensitive financial data.
Work Environment
The work environment is a professional office located in Sunrise, FL. The position requires onsite presence from Monday to Friday, 9 AM to 5 PM.
Job Type & Location
This is a Contract to Hire position based out of Sunrise, Florida.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sunrise,FL.
Application Deadline
This position is anticipated to close on Nov 5, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Job Description
The Cash Applications Specialist is responsible for managing daily cash transactions and ensuring accurate payment processing. This role emphasizes precision, efficiency, and compliance with financial standards while handling multiple payment methods, including checks, ACH, and credit cards. Advanced Excel skills, particularly with pivot tables and VLOOKUP, are essential for success in this position.
Responsibilities
+ Accurately process and record incoming payments across various methods, including checks, ACH, and credit cards.
+ Research and resolve unapplied cash items; post payments to appropriate accounts.
+ Perform account reconciliations to identify and correct discrepancies prior to application.
+ Prepare and format payment files for system uploads.
+ Handle credit card transactions, issue receipts, and monitor settlement postings.
+ Investigate and resolve variances promptly.
+ Enter credit memos for group accounts and process refunds or chargebacks as needed.
+ Respond to customer inquiries related to cash applications.
+ Collaborate with internal teams, vendors, and banking partners to resolve payment issues.
+ Manage pending payment exceptions and monitor assigned workflow tickets.
+ Support departmental goals through additional tasks as assigned.
Essential Skills
+ Proficiency in cash application and accounts receivable functions.
+ Advanced Microsoft Excel skills, including pivot tables and VLOOKUP.
+ Experience with reconciliation and payment processing.
+ Strong analytical and problem-solving skills.
+ Effective communication and interpersonal abilities.
+ Strong organizational and time management skills.
Additional Skills & Qualifications
+ Previous experience in cash applications, payment processing, or related functions preferred.
+ Familiarity with AR/billing systems.
+ High level of integrity when handling sensitive financial data.
Work Environment
The work environment is a professional office located in Sunrise, FL. The position requires onsite presence from Monday to Friday, 9 AM to 5 PM.
Job Type & Location
This is a Contract to Hire position based out of Sunrise, Florida.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sunrise,FL.
Application Deadline
This position is anticipated to close on Nov 5, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
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2
Customer Service Representative
33014 Miami Lakes, Florida
Alorica
Posted 2 days ago
Job Viewed
Job Description
**Position: Customer Service Representative**
**Location: 15001 NW 79 CT Miami Lakes, FL 33016**
**Terms: Full-time ; Minimum 1 year customer service experience required**
**Pay: $15/hr.**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution.
+ Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions.
+ Stay current on company offerings to recommend appropriate products, services, and promotions.
+ Handle escalations from executive offices, regulatory agencies, and social media as directed.
+ Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns.
+ Protect customer data and company assets while maintaining a clean, professional work environment.
+ Collaborate across departments and communicate clearly to ensure timely, effective issue resolution.
**Qualifications**
+ Minimum 1 year customer service experience required
+ High school diploma or GED
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaJobs #MiamiDade #JobSearch
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
**Location: 15001 NW 79 CT Miami Lakes, FL 33016**
**Terms: Full-time ; Minimum 1 year customer service experience required**
**Pay: $15/hr.**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution.
+ Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions.
+ Stay current on company offerings to recommend appropriate products, services, and promotions.
+ Handle escalations from executive offices, regulatory agencies, and social media as directed.
+ Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns.
+ Protect customer data and company assets while maintaining a clean, professional work environment.
+ Collaborate across departments and communicate clearly to ensure timely, effective issue resolution.
**Qualifications**
+ Minimum 1 year customer service experience required
+ High school diploma or GED
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaJobs #MiamiDade #JobSearch
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
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3
Showroom Customer Service Representative
33313 Sunrise, Florida
Ferguson Enterprises, LLC.
Posted today
Job Viewed
Job Description
**Job Description:**
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
**Position Details:**
Location | **Onsite - Fort Lauderdale, Fl**
Schedule | **Monday Friday 9:00am to 5:00pm with a rotating Saturday shift every other Saturday 10:00am - 3:00pm**
This is a commission eligible role. The estimated total compensation range is **$40,000 - $60,000** annually.
**Responsibilities:**
+ Assist customers on the showroom floor
+ Strive to increase knowledge of entire product offering
+ Support efforts of Outside Sales Associates
+ Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
+ Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
+ Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
**Requirements:**
+ 0-3 years of prior customer service experience preferred
+ Knowledge of plumbing fixtures, lighting, and appliances preferred
+ Results oriented, able to meet goals, build relationships, and enjoy a team environment
+ Excellent communication for phone/in-person sales, time management and organizational skills
+ Ambition to succeed and self-motivated
+ General digital literacy
+ Ability to multi-task
+ Passion for customer service
+ Ability to learn quickly
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._
Equal Employment Opportunity and Reasonable Accommodation Information (
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
**Position Details:**
Location | **Onsite - Fort Lauderdale, Fl**
Schedule | **Monday Friday 9:00am to 5:00pm with a rotating Saturday shift every other Saturday 10:00am - 3:00pm**
This is a commission eligible role. The estimated total compensation range is **$40,000 - $60,000** annually.
**Responsibilities:**
+ Assist customers on the showroom floor
+ Strive to increase knowledge of entire product offering
+ Support efforts of Outside Sales Associates
+ Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
+ Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
+ Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
**Requirements:**
+ 0-3 years of prior customer service experience preferred
+ Knowledge of plumbing fixtures, lighting, and appliances preferred
+ Results oriented, able to meet goals, build relationships, and enjoy a team environment
+ Excellent communication for phone/in-person sales, time management and organizational skills
+ Ambition to succeed and self-motivated
+ General digital literacy
+ Ability to multi-task
+ Passion for customer service
+ Ability to learn quickly
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
-
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
-
_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._
Equal Employment Opportunity and Reasonable Accommodation Information (
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4
Customer Service Representative - Onsite
33068 North Lauderdale, Florida
Teleperformance USA
Posted 2 days ago
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
**As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 25 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
+ **Have excellent communications skills, both oral and written**
+ **Ability to work in a constantly changing and fast paced environment**
+ **Ability to stay composed and objective**
+ **Strong listening skills**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **IT/Network certifications/degrees preferred.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
**As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 25 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
+ **Have excellent communications skills, both oral and written**
+ **Ability to work in a constantly changing and fast paced environment**
+ **Ability to stay composed and objective**
+ **Strong listening skills**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **IT/Network certifications/degrees preferred.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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5
Customer Service Representative - Onsite
33068 North Lauderdale, Florida
Teleperformance USA
Posted 2 days ago
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
+ **As a Customer Service Representative, you will be the front-line ambassador to our brand, dedicated to delivering a consistently high level of customer satisfaction. In this role you will be responsible for handling inbound calls, emails and cases resolving customer inquiries, and providing exceptional service that not only meets but exceeds customer expectations. The ideal candidate will be a compassionate, empathetic, and solutions-oriented individual with a genuine passion for helping people. This role requires a strong focus on first-call resolution, building positive customer relationships, and contributing to our company's reputation for outstanding service.**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 30 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
+ **Have excellent communications skills, both oral and written**
+ **Ability to work in a constantly changing and fast paced environment**
+ **Ability to stay composed and objective**
+ **Strong listening skills**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **IT/Network certifications/degrees preferred.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
+ **As a Customer Service Representative, you will be the front-line ambassador to our brand, dedicated to delivering a consistently high level of customer satisfaction. In this role you will be responsible for handling inbound calls, emails and cases resolving customer inquiries, and providing exceptional service that not only meets but exceeds customer expectations. The ideal candidate will be a compassionate, empathetic, and solutions-oriented individual with a genuine passion for helping people. This role requires a strong focus on first-call resolution, building positive customer relationships, and contributing to our company's reputation for outstanding service.**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 30 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
+ **Have excellent communications skills, both oral and written**
+ **Ability to work in a constantly changing and fast paced environment**
+ **Ability to stay composed and objective**
+ **Strong listening skills**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **IT/Network certifications/degrees preferred.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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6
Remote Customer Service Representative
33101 Miami, Florida
$19 Hourly
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is looking for an exceptional Remote Customer Service Representative to join their thriving customer support team. This fully remote position offers the flexibility to work from the comfort of your own home while providing top-tier assistance to customers across various channels, including phone, email, and live chat. You will be the first point of contact for customer inquiries, resolving issues, providing product information, and ensuring a positive customer experience. Key responsibilities include managing customer accounts, processing orders, troubleshooting technical problems, and escalating complex issues to appropriate departments when necessary. The ideal candidate possesses outstanding communication and interpersonal skills, a patient and empathetic demeanor, and a genuine passion for helping others. Proficiency in using CRM software and other customer service tools is highly desirable. You should be a self-starter, highly organized, and capable of managing your time effectively in a remote work environment. A stable internet connection and a dedicated, quiet workspace are essential. We are committed to fostering a supportive and collaborative virtual team culture. Training will be provided to ensure you have all the necessary knowledge and skills to succeed. This role requires excellent active listening abilities and the capacity to de-escalate challenging situations. If you are a problem-solver with a strong customer focus and are seeking a rewarding career path that offers remote flexibility, this is the perfect opportunity for you. You will be instrumental in maintaining customer satisfaction and loyalty. The ability to adapt to changing customer needs and company procedures is crucial. Join a company that values its employees and provides opportunities for professional growth. This role is key to our client's success in building strong customer relationships. We seek individuals who are detail-oriented and can accurately document customer interactions. A positive attitude and a can-do spirit are highly valued.
Is this job a match or a miss?
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7
Bilingual Japanese Customer Service Representative
33313 Sunrise, Florida
CVS Health
Posted 2 days ago
Job Viewed
Job Description
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
**Work Schedule(s) available: We are seeking individuals open to working a 40 hour shift/schedule anytime Monday - Sunday.**
**Training: 16 weeks from 8:00am - 4:30pm EST (16 weeks with 100% attendance required)**
Operates as a representative of the company by answering and documenting all incoming contacts to determine their nature while responding to complex calls.
Ensures that every member is shown respect and kindness and that all questions are thoroughly answered to ensure a high level of customer satisfaction and loyalty.
Identifies and evaluates appropriate data to determine and implement the appropriate course of action to resolve the member and customer inquiries.
Follows established procedures to meet customer/member needs and successfully enhance the company's brand recognition and competitive advantage in the industry.
Communicates effectively with diverse work units and relevant organizational departments to ensure that issues are properly and quickly resolved.
Performs required training to understand how to use tools available to recall necessary information.
**Required Qualifications**
+ One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone.
+ High-speed internet with the ability to hardwire via ethernet from cable modem to PC.
+ One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
+ Japanese Bi-lingual, written and verbal.
**Preferred Qualifications**
+ Prefer healthcare work experience and familiarity with benefits, insurance, medical terminology.
+ 1+ year of experience in a call center setting, specifically related to inbound calls.
+ Strong communication skills (oral and written).
+ Strong analytical and problem-solving skills.
+ Active listening proficiency.
+ Ability to be receptive to feedback and to embrace continuous improvement.
+ Positive attitude and strong interpersonal skills.
+ Ability to display empathy towards customers' needs and concerns
+ Desire to contribute to building a positive team spirit.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 11/29/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
**Work Schedule(s) available: We are seeking individuals open to working a 40 hour shift/schedule anytime Monday - Sunday.**
**Training: 16 weeks from 8:00am - 4:30pm EST (16 weeks with 100% attendance required)**
Operates as a representative of the company by answering and documenting all incoming contacts to determine their nature while responding to complex calls.
Ensures that every member is shown respect and kindness and that all questions are thoroughly answered to ensure a high level of customer satisfaction and loyalty.
Identifies and evaluates appropriate data to determine and implement the appropriate course of action to resolve the member and customer inquiries.
Follows established procedures to meet customer/member needs and successfully enhance the company's brand recognition and competitive advantage in the industry.
Communicates effectively with diverse work units and relevant organizational departments to ensure that issues are properly and quickly resolved.
Performs required training to understand how to use tools available to recall necessary information.
**Required Qualifications**
+ One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone.
+ High-speed internet with the ability to hardwire via ethernet from cable modem to PC.
+ One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
+ Japanese Bi-lingual, written and verbal.
**Preferred Qualifications**
+ Prefer healthcare work experience and familiarity with benefits, insurance, medical terminology.
+ 1+ year of experience in a call center setting, specifically related to inbound calls.
+ Strong communication skills (oral and written).
+ Strong analytical and problem-solving skills.
+ Active listening proficiency.
+ Ability to be receptive to feedback and to embrace continuous improvement.
+ Positive attitude and strong interpersonal skills.
+ Ability to display empathy towards customers' needs and concerns
+ Desire to contribute to building a positive team spirit.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 11/29/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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