Customer Service Representative

33222 Miami, Florida USA Jobs

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Customer Service Representative

Location: 12865 NW 7th Ave, North Miami, Florida 33168 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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Customer Service Representative

34224 Plantation, Florida Circle K

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Job Description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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Customer Service Representative

33441 Deerfield Beach, Florida Insight Global

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Position: Customer Service Representative

Location: Deerfield Beach, FL (Hybrid 2 Days On Site/ 3 Remote)

Pay Rate: $17 Hourly Based On Experience

Looking to HIRE RIGHT AWAY!

Must Haves:

At least 2+ Years of customer service experience

Strong communication skills

Needs to be tech savvy (Microsoft applications)

High School diploma or equivalent

Day to Day:

  • Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle. These calls will be 2-3 Minute each in length assisting customers with automotive warranty and coverage of their policies.
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Customer Service Representative

33336 Fort Lauderdale, Florida Universal Insurance Holdings

Posted 1 day ago

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Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.
  • Employment Eligibility (e-Verify): English & Spanish
  • Right to work: English / Spanish
It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Description: The CSR would be responsible for assisting current customers with various service needs. The CSR will need to have knowledge of property insurance and excellent customer service skills.

Duties and Responsibilities:
  • Resolve customer grievances
  • Gain cursory knowledge of different carriers manuals, guidelines, policies and procedures
  • Answer questions about products and services
  • Process endorsements and policy changes
  • Take payments on new and existing accounts
  • Note details of all calls and/or transactions on file
  • Ability to accomplish monthly goals
  • Have regular and reliable attendance
  • Adhere to policies and procedures of the employee handbook
  • Perform other duties as assigned
Requirements:
  • 1-2 years Experience preferred but not required
  • 4-40 License required
  • Required knowledge, skills, and abilities.
  • Strong ability to develop and maintain constructive, cooperative, positive, and trusting working relationships with others.
  • Ability to adapt to a changing competitive environment.
  • Experience in handling conflict situations with the utmost professionalism.
  • Demonstrate resourcefulness and initiative.
  • Must be reliable, responsible, and dependable by consistently fulfilling obligations.
  • Self-motivated and self-disciplined with a strong ability to work effectively and independently with minimal supervision.
  • Proficient in Microsoft Office including Word, Excel and Outlook
  • Ability to communicate -listening, speaking and writing skills
  • Ability to manage multiple tasks simultaneously
  • Bilingual preferred
Benefit Highlights
  • Industry leading medical, dental and vision insurance plan
  • 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
  • Generous PTO policy
  • Eligible for performance based bonuses

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Customer Service Representative

33336 Fort Lauderdale, Florida American Leak Detection

Posted 2 days ago

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Job Description

The Customer Service Representative at American Leak Detection of South Florida is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the South Florida area.

Benefits for our Customer Service Reps (CSRs):

  • Matching 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Compensation: $18.00 - $22.00 per hour DOE
Customer Service Reps (CSR) Core Responsibilities:
  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required
Customer Service Representative (CSR) Qualifications:
  • Bilingual English/Spanish
  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Customer Service Representative

33222 Miami, Florida Black Box

Posted 2 days ago

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Job Description

Job Description

Primarily Roles & Responsibilities

•Receives and responds to customer inquiries for assistance with product orders, returns, issues or requests

•Processes orders through multiple platforms/tools, including phone, email, fax, website, vendor and customer portals

•Processes quotes and follows up with customers as needed

•Issues returns credits, miscellaneous debits/credits (price adjustments, freight adjustments, etc.)

•Provides lead generation for sales by promoting related or targeted products to callers.

•Assists in outbound call campaigns

•Maintains database information as needed

Skills, Knowledge, Abilities

•Strong customer service and communication skills

•Ability to follow defined processes with attention to detail

•Ability to type 35 words per minute

•Familiarity with industry products and solutions

•Solid problem resolution skills

•Ability to collaborate with Team Members and customers

Education/Experience Requirements

•High School diploma or equivalent

•1-3 years in Customer Service or similar role

Supervisory Responsibility

None

#LI-AG1

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
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Customer Service Representative

33222 Miami, Florida U-Haul International, Inc

Posted 2 days ago

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Job Description

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

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Customer Service Representative

Miami Gardens, Florida U-Haul International, Inc

Posted 2 days ago

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Job Description

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

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Customer Service Representative

33336 Fort Lauderdale, Florida Manpower

Posted 2 days ago

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Manpower - JobID: (Customer Service Representative) As a Customer Service Rep at Manpower, you'll: Handle customer inquiries and complaints efficiently; Resolve issues by providing accurate information and solutions; Maintain customer records by updating account information; Communicate effectively with team members to ensure customer satisfaction; Process orders, forms, and applications promptly; Follow up with customers to ensure their issues are resolved and they are satisfied with the service.Hiring Immediately >>

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Customer Service Representative

33336 Fort Lauderdale, Florida Paradise Plumbing Inc

Posted 3 days ago

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About the Role: As a Customer Service Representative, you will be the face and voice of our company, providing outstanding customer service and ensuring a positive experience for our residential clients. You will play a critical role in managing customer inquiries, scheduling service appointments, and providing support to our technicians and service teams. Your excellent communication skills, problem-solving abilities, and dedication to customer satisfaction will contribute to our continued success and growth.

About Us: We're Paradise Plumbing, Air & Electric - your friendly neighborhood home service experts, excelling in HVAC, plumbing, and electrical services. Our exceptional service sets us apart, and our dedication to making our customers smile has earned us a stellar industry reputation. At Paradise, we're not just about servicing homes but also about building strong relationships with our customers and creating a paradise for our employees to work in.

Key Responsibilities:
  • Answer incoming customer calls and inquiries in a friendly, professional, and timely manner, providing exceptional customer service at all times.
  • Listen attentively to customer concerns, questions, and service requests, demonstrating empathy and a strong desire to resolve issues promptly.
  • Schedule service and new sales appointments with the goal of keeping the call board full for technicians and Comfort Advisors.
  • May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing.
  • Provide accurate and detailed information to customers regarding service offerings, pricing, appointment details, and any additional inquiries.
  • Maintain accurate and organized customer records, documenting interactions, service requests, and any special instructions.
  • Assist customers with troubleshooting minor issues over the phone, providing guidance and support before dispatching a technician if necessary.
  • Collaborate closely with service technicians, providing them with necessary job details, customer information, and any updates or changes.
  • Follow up with customers after service appointments to ensure satisfaction, address any further concerns, and obtain feedback.
  • Handle customer complaints or escalations with professionalism and a commitment to finding effective resolutions.
  • Stay updated on company services, policies, and procedures to provide accurate information and address customer inquiries effectively.
  • Assist in administrative tasks such as data entry, invoicing, and generating service reports as required.
  • Collaborate with other team members and departments to ensure seamless service delivery and a positive customer experience.
Qualifications:
  • Previous experience in customer service, preferably in a service-oriented industry.
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
  • Strong problem-solving skills and the ability to think quickly on your feet.
  • Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite.
  • Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset.
  • Ability to remain calm and composed in high-pressure situations, demonstrating empathy and effective conflict resolution skills.
  • Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service.
  • Ability to work collaboratively within a team environment, supporting a positive and supportive work culture.
  • High school diploma or equivalent.
Why You'll Want to Work Here:
  • Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
  • Performance Pay directly tied to results - Get what you deserve
  • Benefits you will use - Full medical, dental, and vision packages including fully employer paid options
  • Secure your financial future - 401(k) with company match
  • Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of institutional investors
  • We invest in your future - leadership training that directly results into bigger career opportunities
  • Learn on the job - continuous education stipends available

Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint.

We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values - winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies.

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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