753 Customer Service jobs in ft lauderdale
Customer Service Representative
Posted 5 days ago
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Job Description
We are looking for an experienced Customer Service Representative to join our nationally remote team. This long-term contract position offers an exciting opportunity to provide outstanding service while supporting customers in a dynamic and fast-paced environment with the possibility of being brought on permanently. If you thrive on creating positive customer experiences and have a background in customer-facing roles and the automotive industry, we encourage you to apply.
Responsibilities:
- Respond to incoming customer inquiries with professionalism and efficiency, ensuring a positive experience.
- Accurately process customer orders and input data into company systems with attention to detail.
- Address customer concerns by providing detailed product and service information and resolving issues promptly.
- Collaborate with internal departments to ensure smooth service delivery and customer satisfaction.
- Maintain organized and accurate records of customer interactions using company tools and software.
- Monitor and prioritize customer needs, managing multiple tasks in a fast-paced setting.
- Proactively identify opportunities to improve customer service processes and workflows.
- Stay informed about industry trends, particularly in the automotive sector, to enhance customer interactions.
- Ensure all communications align with company policies and customer service standards.
Requirements - Previous experience in call center customer service or other customer-facing roles.
- Strong attention to detail, particularly in order entry and data management.
- Excellent verbal and written communication skills.
- A background in the automotive industry is highly preferred but not mandatory.
- Ability to multitask and work effectively under pressure in a fast-paced environment.
- Familiarity with customer service software and tools.
- Problem-solving skills and a proactive approach to addressing customer concerns.
- A commitment to delivering high-quality service and creating positive customer experiences. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative

Posted 5 days ago
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Job Description
**Job Title:** Customer Service Representative
**Location:** Doral, FL
**Pay Range:** $23.00
**Shift:** 8:00 AM - 5:00 PM, Monday to Friday
**What's the Job?**
+ Supervise the daily customer service department workflow to ensure customers are serviced in a satisfying manner and company goals are met.
+ Intervene in and directly manage challenging customer situations through research, direct communication, and any other means necessary to resolve outstanding issues.
+ Interact daily with customers, production, logistics, and sales staff to effectively meet customer service standards and support the Division's strategic initiatives.
+ Provide tactical oversight of all divisional Customer Service operations within the order management process.
+ Directly report to the Division Customer Service & Logistics Manager and supervise related customer service personnel.
**What's Needed?**
+ Minimum of 3 - 5 years' experience in customer service; logistics experience preferred.
+ Bilingual English/Spanish
+ Advanced computer skills, including Excel and pivot tables.
+ Excellent written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts.
+ Strong efficiency and organizational skills with analytical and technical skills required to understand business practices and processes.
**What's in it for me?**
+ Opportunity to lead a team and make a significant impact on customer satisfaction.
+ Engage in a collaborative work environment that values input and innovation.
+ Professional development opportunities to enhance your skills and advance your career.
+ Work in a dynamic and supportive atmosphere with a focus on teamwork.
+ Be part of a company that values diversity and inclusion in the workplace.
**Upon completion of waiting period associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote,
Customer Service Representative

Posted 5 days ago
Job Viewed
Job Description
**Location: 15001 NW 79 CT Miami Lakes, FL 33016**
**Terms: Full-time**
**Pay: $15/hr.**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution.
+ Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions.
+ Stay current on company offerings to recommend appropriate products, services, and promotions.
+ Handle escalations from executive offices, regulatory agencies, and social media as directed.
+ Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns.
+ Protect customer data and company assets while maintaining a clean, professional work environment.
+ Collaborate across departments and communicate clearly to ensure timely, effective issue resolution.
**Qualifications**
+ High school diploma or GED
+ Handle customer inquiries and resolve issues related to products, services, and technical support
+ Follow verification protocols and use internal systems to assist customers and process transactions
+ Troubleshoot and resolve escalations, including those from executives or regulatory agencies
+ Stay current on company products, services, and promotions to offer appropriate solutions
+ Collaborate with internal teams to resolve issues and identify trends
+ Maintain professionalism, protect customer data, and support virtual engagement as needed
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaJobs #MiamiDade #JobSearch
_DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification._
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Customer Service Representative - Onsite

Posted 5 days ago
Job Viewed
Job Description
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
**As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 25 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
+ **Have excellent communications skills, both oral and written**
+ **Ability to work in a constantly changing and fast paced environment**
+ **Ability to stay composed and objective**
+ **Strong listening skills**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **IT/Network certifications/degrees preferred.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
HVAC Customer Service Representative

Posted 5 days ago
Job Viewed
Job Description
**About us:**
As an $100M full-service commercial air conditioning company, Hill York provides system maintenance, service, repairs, energy solutions and installation for a wide range of heating, cooling and ventilation systems. Since designing and installing the first air conditioning systems in Miami Beach hotels after World War II, Hill York has played a key role in leading Florida facilities to new plateaus of indoor comfort and energy efficiency.
Hill York seeks talented performers and offers a challenging and rewarding work environment that emphasizes teamwork, results, and most importantly honesty and integrity. We value our employees and are committed to attracting highly skilled, talented individuals to join our strong, family-oriented workforce and to help us build on our success.
Hill York is a wholly owned subsidiary of EMCOR Group, Inc., a Fortune 500 company.
We are a Drug Free Workplace and an Equal Opportunity Employer.
**JOB SUMMARY:**
Hill York seeks a Customer Service Representative to serve as the primary liaison between customers and service technicians to ensure timely coordination and exceptional service to meet customer needs and satisfaction. The ideal candidate thrives in a fast-paced environment, demonstrates sharp critical thinking, and excels at juggling multiple high-priority tasks - all while delivering world-class service. The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only customer service, but also working closely with technicians and fellow Customer Service Representatives. We're searching for individuals who aspire to grow within our company and department. In this role, you'll be the linchpin of our service department, collaborating closely with critical environments, maintenance, and area dispatchers. In addition to maintaining databases and providing excellent customer service, you'll play a pivotal role in verifying invoice accuracy, coordinating with sales representatives, and supporting our technicians.
**ESSENTIAL FUNCTIONS:**
- Act as the primary point of contact for customers, technicians, sales representatives, and service managers.
- Be available for on-call duty for a minimum of two weeks per month as well as holidays as needed.
- Cultivate and maintain robust business relationships with current and potential customers, delivering top-notch customer service.
- Build and maintain strong professional relationships with technicians by fostering open communication, collaboration, mutual respect, and trust.
- Maintain exceptional customer service skills while handling a high volume of calls, ensuring a positive and upbeat demeanor.
- Provide responsive and personalized service to a diverse customer base, including top-tier and critical environments, ensuring a high standard of care and professionalism.
- Provide customer follow-ups for every visit.
- Handle multiple phones in a professional, pleasant, and helpful manner.
- Accurately schedule and dispatch service technicians to customer locations for service calls, maintenance, and critical environments.
- Provide technicians with all necessary job-related information and documentation to facilitate their work.
- Collaborate with the fellow Customer Service Representatives and, when needed, work as the area dispatcher to meet business requirements.
- Maintain customer databases and forms using appropriate platforms, fostering cross-functional relationships with critical environments and maintenance functions.
- Collaborate with the billing department to ensure accurate customer invoicing.
- Keep all relevant parties informed with timely status updates (management, sales, purchasing, customers, dispatchers, etc.).
- Develop and maintain Standard Operating Procedures (SOPs) for job functions and as needed, for technicians.
- Coordinate and oversee critical environments technicians' training and certification requirements.
- Exercise discretion and independent judgment in planning, scheduling, coordinating, and directing operational resources and labor hours.
- Ensure all related service tickets have appropriate documentation including daily labor review and approval.
- Apply critical thinking and problem-solving skills to assess customer needs, troubleshoot issues, and deliver effective solutions.
- Prepare and update weekly spreadsheets for team meetings.
- Perform other related duties as required to meet business needs.
- Demonstrate accountability by taking ownership of tasks and outcomes, ensuring high-quality service and continuous improvement.
- Foster a positive and collaborative team environment.
**QUALIFICATIONS:**
- Ability to work full-time in office to effectively collaborate with CSR, billing, and other cross functional teams.
-Ability to work in a cooperative manner with co-workers, vendors, and clients.
- Ability to think critically and solve problems independently.
- Comfortable working in a fast-paced team-oriented environment.
- Positive and team-oriented with a collaborative approach to problem-solving.
- Excellent communication, negotiation, and interpersonal skills .
- High school diploma or equivalent.
- Minimum of two years of relevant experience.
- Strong desire for continuous improvement.
- Basic Microsoft Excel skills (eg. Filter, sort, simple formulas)
- HVAC knowledge a plus
**We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.**
**"Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies** **list open positions here ( **. Please check our available positions to confirm that a post or email is genuine.**
**EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent."**
#hillyork
#LI-VA1
#LI-Onsite
**Qualifications**
**Education**
**Preferred**
+ High School or better
**Experience**
**Preferred**
+ 3 years: Customer Service Experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Customer Service Representative - Tech Support
Posted today
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Senior Customer Service Representative - Corporate

Posted 5 days ago
Job Viewed
Job Description
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( We Offer: **
The Senior Customer Service Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule (in office 2 days a week), and amazing benefits.
**Hybrid Office Locations:** **Contact Wolters Kluwer | Wolters Kluwer ( You'll be Doing:**
As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems. You will act as a resourceful team member, contributing significantly to customer satisfaction and operational efficiency.
**Key Tasks: **
+ Manage complex customer inquiries and provide in-depth solutions.
+ Conduct advanced troubleshooting and problem resolution.
+ Assist in refining customer service processes and procedures.
+ Provide mentorship and support to junior associates.
+ Handle escalated customer issues and ensure proper resolution.
+ Perform detailed analysis of customer feedback and suggest improvements.
+ Oversee and ensure accuracy in customer documentation.
+ Prepare and deliver reports on customer service metrics.
+ Participate in cross-functional projects to enhance customer service.
+ Maintain up-to-date knowledge of industry trends and company products.
+ Heavy client communications via email and phone.
**You're a Great Fit if You Meet These Requirements:**
+ **2-3 years of d** **irect industry experience in the corporate & registered agent industry**
+ **50-state corporate transactional experience that includes: document retrievals, incorporation/formation, registration/qualification, amendments, annual/biennial reports, reinstatement/requalification, dissolution/withdrawal, tax clearance, address change, & merger/conversion.**
+ Advanced Communication: Highly effective in both verbal and written exchanges.
+ Customer Insight: Deep understanding of customer behavior and needs.
+ Complex Problem-Solving: Ability to resolve advanced issues with innovative solutions.
+ Analytical Skills: Strong ability to analyze data and provide actionable insights.
+ Leadership: Capable of mentoring junior associates and leading by example.
+ CRM Expertise: Proficient in advanced use of CRM and other support software.
+ Process Improvement: Skilled in optimizing customer service operations.
+ Industry Knowledge: Updated knowledge of relevant industry trends.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $52,800 - $72,600
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Banking Customer Service Representative - Onsite

Posted 5 days ago
Job Viewed
Job Description
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
**As a Banking Customer Service Representative,** **your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 25 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**