364 Customer Service jobs in Gladstone
Customer Service Representative
97201 Portland
$20 - $40 per hour
muv fitness
Posted 23 days ago
Job Viewed
Job Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Company Details
Whether you are looking to lose a few pounds, put on some muscle, or simply work off the day’s stress, we can help you get there. Our gyms offer countless amenities to help cater to the workouts and fitness regimen that works best for you. Whether it’s one-on-one training or a class setting, you’ll be sure to find the perfect fit with MUV Fitness.
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0
Customer Service Representative
97062 Tualatin, Oregon
Dal-Tile Corporation
Posted 2 days ago
Job Viewed
Job Description
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is seeking a Customer Service Representative who ensures effective and efficient coordination between the company and its customers with a high level of service and support. This dynamic team member will quickly process sales orders and resolve customer product or service issues. This experienced representative will establish and maintain positive business relationships, internally and externally, to promote company goals. A significant level of interpersonal and communication skills is required for success in this role.
**Primary Functions Are:**
+ Demonstrates the ability to perform all entry and intermediate-level tasks.
+ Facilitates communications between various Customer Service Operations work groups.
+ Applies solid knowledge of business concepts, procedures, and practices, and a complete understanding of fundamentals in a functional area working knowledge of other related disciplines.
+ Performs complex assignments usually without established procedures. Assignments require considerable judgment, initiative, creativity, and leadership in troubleshooting, suggesting alternatives, and making recommendations for continuous quality improvement.
+ Plans and organizes non-routine tasks with the w/approval. Establishes priorities of work assignments.
+ Solves a wide range of complex problems requiring advanced interpretation of generally defined procedures and practices. Selects methods and practices to obtain imaginative, thorough, and practical solutions to questions.
+ Understands the organizational structure and key roles of teams. Maintains general knowledge of products/services associated with the area and employees involved with specific product lines and services.
+ Limited supervision. Receives no appreciable instruction on routine work and general instruction on new lines of work or special assignments.
+ Serves as backup to at least two specialized functions in the team.
+ Ability to train other CSRs.
+ Participates in special projects and performs additional duties as required.
+ Must be available to work rotating shifts.
**Education and Experience:**
+ A High School Diploma or GED equivalency is required.
+ 2 or more years of call center or customer service experience.
+ Customer account management experience preferred.
+ Flooring industry experience preferred.
**Competencies:**
+ Excellent oral and written communication skills.
+ Demonstrated ability to interact effectively with individuals at all levels in the organization is required.
+ Good voice quality that is conversational and professional.
+ Must have the ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
+ The ability to demonstrate strong organizational and problem-solving skills is required.
+ Strong interpersonal relationship-building skills.
+ Moderate level of computer skills Word, Excel, and database experience is a plus.
+ Detail-oriented with the ability to multitask, manage priorities, and time effectively.
+ Ability to work in a fast-paced environment.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 85789
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is seeking a Customer Service Representative who ensures effective and efficient coordination between the company and its customers with a high level of service and support. This dynamic team member will quickly process sales orders and resolve customer product or service issues. This experienced representative will establish and maintain positive business relationships, internally and externally, to promote company goals. A significant level of interpersonal and communication skills is required for success in this role.
**Primary Functions Are:**
+ Demonstrates the ability to perform all entry and intermediate-level tasks.
+ Facilitates communications between various Customer Service Operations work groups.
+ Applies solid knowledge of business concepts, procedures, and practices, and a complete understanding of fundamentals in a functional area working knowledge of other related disciplines.
+ Performs complex assignments usually without established procedures. Assignments require considerable judgment, initiative, creativity, and leadership in troubleshooting, suggesting alternatives, and making recommendations for continuous quality improvement.
+ Plans and organizes non-routine tasks with the w/approval. Establishes priorities of work assignments.
+ Solves a wide range of complex problems requiring advanced interpretation of generally defined procedures and practices. Selects methods and practices to obtain imaginative, thorough, and practical solutions to questions.
+ Understands the organizational structure and key roles of teams. Maintains general knowledge of products/services associated with the area and employees involved with specific product lines and services.
+ Limited supervision. Receives no appreciable instruction on routine work and general instruction on new lines of work or special assignments.
+ Serves as backup to at least two specialized functions in the team.
+ Ability to train other CSRs.
+ Participates in special projects and performs additional duties as required.
+ Must be available to work rotating shifts.
**Education and Experience:**
+ A High School Diploma or GED equivalency is required.
+ 2 or more years of call center or customer service experience.
+ Customer account management experience preferred.
+ Flooring industry experience preferred.
**Competencies:**
+ Excellent oral and written communication skills.
+ Demonstrated ability to interact effectively with individuals at all levels in the organization is required.
+ Good voice quality that is conversational and professional.
+ Must have the ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
+ The ability to demonstrate strong organizational and problem-solving skills is required.
+ Strong interpersonal relationship-building skills.
+ Moderate level of computer skills Word, Excel, and database experience is a plus.
+ Detail-oriented with the ability to multitask, manage priorities, and time effectively.
+ Ability to work in a fast-paced environment.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 85789
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1
Customer Service Representative
97086 Portland, Oregon
David's Bridal, LLC.
Posted 2 days ago
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
Physical Demands :
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at (email protected) or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $5-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Other details
Apply Now
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at (email protected) or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $5-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Other details
- Job Family Retail
- Job Function Customer Service
- Pay Type Hourly
- Hiring Rate 16.62
Apply Now
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2
Customer Service Representative
97075 Beaverton, Oregon
Robert Half
Posted today
Job Viewed
Job Description
Description We are looking for a Customer Service Representative to join our team in Beaverton, Oregon. In this contract position, you will play a vital role in fostering partnerships, ensuring smooth communication, and providing administrative support within the marketing and public relations industry. This is an excellent opportunity for someone with strong organizational skills and a proactive approach to customer engagement.
Responsibilities:
- Make outbound calls to establish and coordinate approvals with various business representatives.
- Assess and qualify partnerships to ensure alignment with organizational goals.
- Maintain and update partnership details in the company database with accuracy.
- Collaborate with the Project Coordinator to provide timely and effective support.
- Handle administrative tasks such as data entry and document preparation.
- Respond to inbound inquiries to address customer needs and resolve issues.
- Ensure professionalism and clarity in all communications, both written and verbal.
- Utilize Microsoft Office tools to create reports, track progress, and manage documentation.
- Contribute to team goals by maintaining a positive and service-oriented approach. Requirements - Proven experience in customer service or a related role.
- Ability to handle both inbound and outbound calls efficiently.
- Typing speed of 45-60 words per minute with accuracy.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong organizational and administrative skills.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a team environment.
- High attention to detail and commitment to delivering quality work. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Make outbound calls to establish and coordinate approvals with various business representatives.
- Assess and qualify partnerships to ensure alignment with organizational goals.
- Maintain and update partnership details in the company database with accuracy.
- Collaborate with the Project Coordinator to provide timely and effective support.
- Handle administrative tasks such as data entry and document preparation.
- Respond to inbound inquiries to address customer needs and resolve issues.
- Ensure professionalism and clarity in all communications, both written and verbal.
- Utilize Microsoft Office tools to create reports, track progress, and manage documentation.
- Contribute to team goals by maintaining a positive and service-oriented approach. Requirements - Proven experience in customer service or a related role.
- Ability to handle both inbound and outbound calls efficiently.
- Typing speed of 45-60 words per minute with accuracy.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong organizational and administrative skills.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a team environment.
- High attention to detail and commitment to delivering quality work. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
3
Customer Service Representative
97222 Milwaukie, Oregon
Robert Half
Posted 1 day ago
Job Viewed
Job Description
Description
We are looking for an experienced Customer Service Representative to join our clients team to support during the holiday season. This role supports a food production company located in the greater Portland area, and requires a proactive individual with exceptional communication skills. You will play a key role in addressing customer inquiries, ensuring satisfaction, and maintaining accurate records.
Responsibilities:
- Respond promptly to customer inquiries regarding products and services, ensuring a positive experience.
- Handle customer complaints and provide effective resolutions with attention to detail.
- Serve as backup for receptionist duties, answering front desk calls during breaks.
- Report product quality concerns to the appropriate departments for timely action.
- Track and log customer interactions accurately using internal systems.
- Coordinate with other teams to ensure customer needs are met efficiently.
- Deliver high-quality service by maintaining a thorough understanding of company products.
- Process orders and address any issues related to order entry.
- Utilize Microsoft Word and Excel to support administrative tasks and recordkeeping.
Requirements - Minimum of 1 year of experience in a customer service role.
- Proficiency in handling inbound and outbound calls.
- Strong skills in Microsoft Excel and Word.
- Familiarity with order entry processes.
- Excellent verbal and written communication abilities.
- Ability to multitask and prioritize responsibilities effectively.
- Strong problem-solving skills and attention to detail. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are looking for an experienced Customer Service Representative to join our clients team to support during the holiday season. This role supports a food production company located in the greater Portland area, and requires a proactive individual with exceptional communication skills. You will play a key role in addressing customer inquiries, ensuring satisfaction, and maintaining accurate records.
Responsibilities:
- Respond promptly to customer inquiries regarding products and services, ensuring a positive experience.
- Handle customer complaints and provide effective resolutions with attention to detail.
- Serve as backup for receptionist duties, answering front desk calls during breaks.
- Report product quality concerns to the appropriate departments for timely action.
- Track and log customer interactions accurately using internal systems.
- Coordinate with other teams to ensure customer needs are met efficiently.
- Deliver high-quality service by maintaining a thorough understanding of company products.
- Process orders and address any issues related to order entry.
- Utilize Microsoft Word and Excel to support administrative tasks and recordkeeping.
Requirements - Minimum of 1 year of experience in a customer service role.
- Proficiency in handling inbound and outbound calls.
- Strong skills in Microsoft Excel and Word.
- Familiarity with order entry processes.
- Excellent verbal and written communication abilities.
- Ability to multitask and prioritize responsibilities effectively.
- Strong problem-solving skills and attention to detail. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
4
Customer Service Representative
97240 Portland, Oregon
TEKsystems
Posted 2 days ago
Job Viewed
Job Description
We're looking for a passionate and customer-focused Seasonal Customer Service Representative to join our team. In this role, you'll be the voice of our brand, helping customers find the best product fit for their needs. You'll handle a high volume of inbound calls and emails, providing personalized, non-scripted support that reflects our commitment to quality and care.
Key Responsibilities:
+ Deliver exceptional customer service by responding to inbound and outbound calls and emails in a timely, professional manner.
+ Assist customers with product questions, order inquiries, account management, billing, and payment information.
+ Resolve customer concerns with empathy, patience, and diplomacy-balancing customer expectations with company policies.
+ Make discretionary decisions regarding financial and non-financial assistance to ensure customer satisfaction.
+ Respond to product-related emails and engage in tailored, non-scripted phone conversations.
+ Continuously learn and stay up to date on trained product lines.
+ Demonstrate active listening skills and a warm, helpful demeanor in every interaction.
Additional Skills & Qualifications
+ 1+ years of customer service experience, preferably in a retail or e-commerce environment.
+ Strong computer skills, including proficiency with Microsoft Office products, with an ability to confidently and efficiently navigate between multiple tools and systems during a single customer contact.
+ Excellent communication skills with the ability to handle tough conversations with professionalism.
+ High level of adaptability and comfort working in a fast-paced, changing environment.
+ A positive, team-oriented attitude with a genuine desire to help others.
+ Ability to comfortably give and receive professional feedback.
#westpriority25
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portland,OR.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Key Responsibilities:
+ Deliver exceptional customer service by responding to inbound and outbound calls and emails in a timely, professional manner.
+ Assist customers with product questions, order inquiries, account management, billing, and payment information.
+ Resolve customer concerns with empathy, patience, and diplomacy-balancing customer expectations with company policies.
+ Make discretionary decisions regarding financial and non-financial assistance to ensure customer satisfaction.
+ Respond to product-related emails and engage in tailored, non-scripted phone conversations.
+ Continuously learn and stay up to date on trained product lines.
+ Demonstrate active listening skills and a warm, helpful demeanor in every interaction.
Additional Skills & Qualifications
+ 1+ years of customer service experience, preferably in a retail or e-commerce environment.
+ Strong computer skills, including proficiency with Microsoft Office products, with an ability to confidently and efficiently navigate between multiple tools and systems during a single customer contact.
+ Excellent communication skills with the ability to handle tough conversations with professionalism.
+ High level of adaptability and comfort working in a fast-paced, changing environment.
+ A positive, team-oriented attitude with a genuine desire to help others.
+ Ability to comfortably give and receive professional feedback.
#westpriority25
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portland,OR.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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5
Customer Service Representative
97062 Tualatin, Oregon
ITW
Posted 5 days ago
Job Viewed
Job Description
**Job Description:**
Develop and perform all aspects of parts order processing while maintaining the customer service function that is responsive to the needs of customers and Gaylord staff, which includes Engineering, Manufacturing, Sales, Purchasing and Finance. This position will report to the Director of Operations.
Perform all duties associated with ordering parts to fulfill customer orders while providing high level customer service.
**Skills / Ability:**
+ Excellent communication skills - verbal, listening and written
+ Excellent interpersonal skills
+ Strong PC skills (MS Word, Excel, and Outlook)
+ Proven track record of internal/external customer service
+ Ability to multi-task and prioritize multiple daily deadlines
+ Organized (high level of attention to detail)
+ Sense of urgency
+ Problem solving and analytical skills
+ Frequently perform work in high pressure situations
+ Team Player
**Preferred Qualifications:**
+ Knowledge or experience with ERP systems (SysPro)
+ Shipping and packaging experience
+ Experience in technical support
+ Experience in manufacturing environment
**Essential Functions:**
+ Process parts and service orders. Includes quotes and order analysis, making shipping arrangements, preparing documentation and invoicing.
+ Makes sure that quotes are processed through the quoting process in a timely manner.
+ Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
+ Package and ship all parts orders.
+ Collection of delinquent customer accounts
+ Process new customer accounts through credit review.
+ Maintain all warranty service orders, including documentation, shipping new parts and processing returns.
+ Receive and check customer complaints.
+ Confers with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
+ Issue and process RMA's.
+ Maintain parts inventory, including purchasing replacement parts.
+ Compiles statistics and prepares various reports for management.
+ Provide phone coverage backup for Receptionist when necessary.
+ Perform other tasks as necessary for the Business Unit Manager and service department.
+ Learn to provide technical support to customers via incoming phone calls on Gaylord product line
**Physical Requirements/Working Conditions:**
+ Office/manufacturing environment
+ No travel required
+ May need to work outside of normal business hours
+ Ability to frequently lift up to 25 pounds (packaging parts)
**Compensation Information:**
Hourly Position: $27.00 - $32.00 DOE
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
Develop and perform all aspects of parts order processing while maintaining the customer service function that is responsive to the needs of customers and Gaylord staff, which includes Engineering, Manufacturing, Sales, Purchasing and Finance. This position will report to the Director of Operations.
Perform all duties associated with ordering parts to fulfill customer orders while providing high level customer service.
**Skills / Ability:**
+ Excellent communication skills - verbal, listening and written
+ Excellent interpersonal skills
+ Strong PC skills (MS Word, Excel, and Outlook)
+ Proven track record of internal/external customer service
+ Ability to multi-task and prioritize multiple daily deadlines
+ Organized (high level of attention to detail)
+ Sense of urgency
+ Problem solving and analytical skills
+ Frequently perform work in high pressure situations
+ Team Player
**Preferred Qualifications:**
+ Knowledge or experience with ERP systems (SysPro)
+ Shipping and packaging experience
+ Experience in technical support
+ Experience in manufacturing environment
**Essential Functions:**
+ Process parts and service orders. Includes quotes and order analysis, making shipping arrangements, preparing documentation and invoicing.
+ Makes sure that quotes are processed through the quoting process in a timely manner.
+ Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
+ Package and ship all parts orders.
+ Collection of delinquent customer accounts
+ Process new customer accounts through credit review.
+ Maintain all warranty service orders, including documentation, shipping new parts and processing returns.
+ Receive and check customer complaints.
+ Confers with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
+ Issue and process RMA's.
+ Maintain parts inventory, including purchasing replacement parts.
+ Compiles statistics and prepares various reports for management.
+ Provide phone coverage backup for Receptionist when necessary.
+ Perform other tasks as necessary for the Business Unit Manager and service department.
+ Learn to provide technical support to customers via incoming phone calls on Gaylord product line
**Physical Requirements/Working Conditions:**
+ Office/manufacturing environment
+ No travel required
+ May need to work outside of normal business hours
+ Ability to frequently lift up to 25 pounds (packaging parts)
**Compensation Information:**
Hourly Position: $27.00 - $32.00 DOE
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
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6
Customer Service Representative
98661 Vancouver, Washington
Waste Connections
Posted 6 days ago
Job Viewed
Job Description
**Waste Connections** is looking for a positive & high energy **Customer Service Representative** to join our team in **Vancouver, Washington** .
_This is an in-office position. Not eligible for Remote or Hybrid schedule._
Schedule is **Monday - Friday**
Shift is **8:00 AM - 5:00 PM**
Starting rate of pay is **$21.50/Hour**
As a member of our world class team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry! Can you turn issues into opportunities? Does "High Call Volume" sound like your kind of day? If the answer is Yes, then you're who were looking for!
**DUTIES AND RESPONSIBILITIES:**
+ Work in conjunction with other departments to resolve customer disputes & demonstrate ability to become proficient in the use of proprietary operational systems.
+ Interview customers and record information into computer forcustomer service, talk with customers by phone and in person, receive orders for installation, discontinuance, or change in service.
+ Fill out contract forms, determine charges for service requested, collect deposits, prepare change of address records and issue discontinuance orders.
+ Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
+ Deliver services to customers in a manner that promotes goodwill.
+ Interact with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner.
+ Ability to work in a fast paced, cooperative, **high call volume** environment with very detailed expectations. Average call volume is 35-45 calls/shift.
+ Solicit sale of new or additional services.
+ Assist in other areas as needed.
**WORKING CONDITIONS AND PHYSICAL EFFORT:**
+ Work environment is in a call center office setting.
+ Areas are clean, ventilated, and well lighted.
+ OurCustomer ServiceRepresentatives normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
+ CSR call areas can be noisy, and work may be repetitious and stressful, with little time in between calls, while still providing excellent service.
+ All calls are recorded for quality assurance and some calls are evaluated to ensure the highest standards.
+ Long periods spent sitting,typing, or looking at a computer screen are very common.
**MINIMUM JOB REQUIREMENTS:**
+ Ability to read, write, comprehend, and communicate in English.
+ High school diploma or equivalent _preferred_ .
+ 2 years ofCustomer Serviceexperience in a high call volume atmosphere.
+ Proficient experience with MS Word, Excel, and Email _preferred_ .
+ Typingand10-keyskills are required.
+ Must have excellent organization and communication skills.
+ Ability to analyze and solve problems, gather data, compile information, and prepare reports.
+ Access to high-speed internet in remote workspace during covid-19 temporary remote working protocols.
**WHAT WE OFFER:**
+ Call Center Bonus Program
+ Excellent Medical, Dental and Vision Benefits
+ Paid Time Off
+ 401k Program with company match
+ Year round, full-time, stable work
To be considered for any of our current openings you must complete an application at ** **.**
Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
**Washington State Pay Range is $21.50-25.00/HR**
_This is an in-office position. Not eligible for Remote or Hybrid schedule._
Schedule is **Monday - Friday**
Shift is **8:00 AM - 5:00 PM**
Starting rate of pay is **$21.50/Hour**
As a member of our world class team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry! Can you turn issues into opportunities? Does "High Call Volume" sound like your kind of day? If the answer is Yes, then you're who were looking for!
**DUTIES AND RESPONSIBILITIES:**
+ Work in conjunction with other departments to resolve customer disputes & demonstrate ability to become proficient in the use of proprietary operational systems.
+ Interview customers and record information into computer forcustomer service, talk with customers by phone and in person, receive orders for installation, discontinuance, or change in service.
+ Fill out contract forms, determine charges for service requested, collect deposits, prepare change of address records and issue discontinuance orders.
+ Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
+ Deliver services to customers in a manner that promotes goodwill.
+ Interact with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner.
+ Ability to work in a fast paced, cooperative, **high call volume** environment with very detailed expectations. Average call volume is 35-45 calls/shift.
+ Solicit sale of new or additional services.
+ Assist in other areas as needed.
**WORKING CONDITIONS AND PHYSICAL EFFORT:**
+ Work environment is in a call center office setting.
+ Areas are clean, ventilated, and well lighted.
+ OurCustomer ServiceRepresentatives normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
+ CSR call areas can be noisy, and work may be repetitious and stressful, with little time in between calls, while still providing excellent service.
+ All calls are recorded for quality assurance and some calls are evaluated to ensure the highest standards.
+ Long periods spent sitting,typing, or looking at a computer screen are very common.
**MINIMUM JOB REQUIREMENTS:**
+ Ability to read, write, comprehend, and communicate in English.
+ High school diploma or equivalent _preferred_ .
+ 2 years ofCustomer Serviceexperience in a high call volume atmosphere.
+ Proficient experience with MS Word, Excel, and Email _preferred_ .
+ Typingand10-keyskills are required.
+ Must have excellent organization and communication skills.
+ Ability to analyze and solve problems, gather data, compile information, and prepare reports.
+ Access to high-speed internet in remote workspace during covid-19 temporary remote working protocols.
**WHAT WE OFFER:**
+ Call Center Bonus Program
+ Excellent Medical, Dental and Vision Benefits
+ Paid Time Off
+ 401k Program with company match
+ Year round, full-time, stable work
To be considered for any of our current openings you must complete an application at ** **.**
Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
**Washington State Pay Range is $21.50-25.00/HR**
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7
Customer Service Representative
97240 Portland, Oregon
Robert Half
Posted 7 days ago
Job Viewed
Job Description
Description
Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.
Responsibilities will include:
+ Responding promptly to customer inquiries in a polite and professional manner.
+ Handling and resolving customer complaints.
+ Processing orders, forms, applications, and requests.
+ Providing customers with product and service information.
+ Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.
+ Monitoring customer service team and ensuring all policies and procedures are adhered to.
+ Developing and maintaining customer relationships and updating customer databases.
+ Performing any other duties as assigned by the management.
Requirements
Qualifications:
+ 2+ years of customer service experience.
+ Proficient in utilizing customer service software, databases and CRM.
+ Excellent oral and written communication skills.
+ Exceptional interpersonal and problem-solving skills.
+ Demonstrated attention to detail and accuracy.
+ Ability to remain calm and courteous in periods of stress.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.
Responsibilities will include:
+ Responding promptly to customer inquiries in a polite and professional manner.
+ Handling and resolving customer complaints.
+ Processing orders, forms, applications, and requests.
+ Providing customers with product and service information.
+ Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.
+ Monitoring customer service team and ensuring all policies and procedures are adhered to.
+ Developing and maintaining customer relationships and updating customer databases.
+ Performing any other duties as assigned by the management.
Requirements
Qualifications:
+ 2+ years of customer service experience.
+ Proficient in utilizing customer service software, databases and CRM.
+ Excellent oral and written communication skills.
+ Exceptional interpersonal and problem-solving skills.
+ Demonstrated attention to detail and accuracy.
+ Ability to remain calm and courteous in periods of stress.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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8
Customer Service Representative
97321 Fairview, Oregon
Adecco US, Inc.
Posted 7 days ago
Job Viewed
Job Description
Adecco is assisting a well-established company in their search for a **Customer Service Representative** in **Albany, OR** position.
**Location: Albany, OR 97322**
**Pay: $** **16.15/hr** (+ hiring bonus also available)
**Shift: Must be able to work between Mon - Fri,** **_6:00am-6:00pm PST_**
**Training: Mon - Fri 8am - 5pm PST**
The role of a Customer Service Representative is a key position within our client because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact, and our client is very much invested in your success in this role. Providing excellent customer service is top priority for us!
**Responsibilities for this Customer Service Representative job include but are not limited to:**
+ Follow standard screens/scripts to perform tasks
+ Resolve questions and problems
+ May assess customer needs and suggest alternative products or services
+ Reach contract issues for supporting departments such as Claims for Service
+ Manipulate/navigate computer systems
+ Complete customer registrations
**The Ideal Candidate Will Have:**
+ 1+ years of customer service/call center experience
+ Excellent customer service skills
+ Ability to work well in a fast-paced work environment
+ Ability to think outside of the box to resolve problems
+ Ability to multi-task using technology, including call handling, loan level review and call documentation
+ Minimum high school diploma or GED, and 1 year work experience required
+ You thrive in a fast paced, changing environment
+ You believe the details are important and actively listen for them
+ You go above and beyond because you want to, not because you have to
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Customer Service Representative in Albany OR APPLY NOW** for instant consideration!
**Pay Details:** $16.15 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Location: Albany, OR 97322**
**Pay: $** **16.15/hr** (+ hiring bonus also available)
**Shift: Must be able to work between Mon - Fri,** **_6:00am-6:00pm PST_**
**Training: Mon - Fri 8am - 5pm PST**
The role of a Customer Service Representative is a key position within our client because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact, and our client is very much invested in your success in this role. Providing excellent customer service is top priority for us!
**Responsibilities for this Customer Service Representative job include but are not limited to:**
+ Follow standard screens/scripts to perform tasks
+ Resolve questions and problems
+ May assess customer needs and suggest alternative products or services
+ Reach contract issues for supporting departments such as Claims for Service
+ Manipulate/navigate computer systems
+ Complete customer registrations
**The Ideal Candidate Will Have:**
+ 1+ years of customer service/call center experience
+ Excellent customer service skills
+ Ability to work well in a fast-paced work environment
+ Ability to think outside of the box to resolve problems
+ Ability to multi-task using technology, including call handling, loan level review and call documentation
+ Minimum high school diploma or GED, and 1 year work experience required
+ You thrive in a fast paced, changing environment
+ You believe the details are important and actively listen for them
+ You go above and beyond because you want to, not because you have to
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Customer Service Representative in Albany OR APPLY NOW** for instant consideration!
**Pay Details:** $16.15 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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