79 Customer Service jobs in Hanover

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions:

Retail store environment where extended periods of standing are required.

Retail store stockroom environment subject to fluctuations in temperature.

Frequent lifting and maneuvering of merchandise and displays.

Exposure to dust and extreme temperatures while unloading trailers.

Scheduled work hours may vary, to include evenings and weekends.

Occasional use of ladders required.

Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you’ll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day. Position Type: Part-Time Average Hours: Fewer than 30 hours per week Starting Wage: $19.00 per hour Wage Increases: Year 2 - $9.50 | Year 3 - 20.00| Year 4 - 20.00 | Year 5 - 21.00 Note: This position will train at a nearby location until the new store is open Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Collaborates with team members and communicates relevant information to direct leader • Upholds the security and confidentiality of documents and data within area of responsibility • Other duties as assigned Cashier Responsibilities: • Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly • Provides exceptional customer service, assisting customers with their shopping experience • Provides feedback to management on all products, inventory losses, scanning errors, and general issues • Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy • Adheres to cash policies and procedures to minimize losses Stocker Responsibilities: • Stocks shelves and rotates product properly to guarantee fresh product is available for the customer • Follows merchandising planograms to create excellently merchandised displays • Organizes new inventory, removes and breaks down empty boxes • Operates machinery and follows all safety procedures Physical Demands: • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store •Stocker: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights Qualifications: • You must be 18 years of age or older • Ability to provide prompt and courteous customer service • Ability to perform general cleaning duties to company standards • Ability to interpret and apply company policies and procedures • Excellent verbal communication skills • Ability to work both independently and within a team environment • Effective time management • Knowledge of products and services of the company • Cashier: Ability to operate a cash register efficiently and accurately •Cashier: Comply with state and local requirements for handling and selling alcoholic beverages •Stocker: Ability to operate equipment safely and properly, including electric/manual hand jack, floor scrubber, and cardboard baler • Stocker: ALDI Stockers must have morning availability to accommodate store operational responsibilities and be available to work morning shifts with start times as early as 5:00 a.m. Education and Experience: • High School Diploma or equivalent preferred • Prior work experience in a retail environment preferred • A combination of education and experience providing equivalent knowledge ALDI offers competitive wages and benefits, including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.