Customer Service Representative

98037 Martha Lake, Washington Virginia Mason Franciscan Health

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**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
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Customer Service Representative

98194 Seattle, Washington Insight Global

Posted 2 days ago

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Job Description
About the Role:
Recology King County is expanding its service area after winning the contract for the city of Redmond, WA, and we're looking for four proactive Customer Service Representatives to support this transition. This is a great opportunity to be part of a dynamic team helping ensure a smooth onboarding experience for our new commercial customers.
Key Responsibilities:
- Outbound Customer Contact: Make proactive, scripted calls to businesses to verify and update service information.
- Email Support: Monitor and respond to a high volume of customer emails with professionalism and accuracy.
- Data Verification: Ensure customer records are accurate and up to date in our system.
- Scripted Interactions: Use provided scripts to guide conversations and maintain consistency in messaging.
- Light Customer Interaction: Handle only straightforward, non-escalated customer interactions-no complex issue resolution required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Required Skillset:
- Previous experience in customer service, call centers, data entry or administrative support.
- Strong communication skills, both written and verbal.
- Comfortable with high-volume outbound calling.
- Detail-oriented with excellent data entry and organizational skills.
- Ability to follow scripts and procedures consistently.
- Customer-focused mindset with a friendly and professional demeanor. Preferred Qualifications:
- Familiarity with CRM systems or customer databases.
- Pay Rate - $20-24/hr
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Customer Service Representative

98082 Mill Creek, Washington Crash Champions

Posted 2 days ago

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**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $16.66/Hr.
**Posted Max Pay Rate** USD $5.00/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _98012_
**_Location : Address_** _18002 Bothell - Everett Highway_
**Remote** _No_
**Posted Min Pay Rate** _USD 16.66/Hr._
**Posted Max Pay Rate** _USD 25.00/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
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Customer Service Representative

98213 Everett, Washington UnitedHealth Group

Posted 5 days ago

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Job Description

_This position follows a hybrid schedule with at least one (1) in-office day per month. Our office is located at 3901 Hoyt Avenue, Everett, WA._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 9:00 AM - 6:00 PM. It may be necessary, given the business need, to work occasional overtime.
We offer 4 weeks of paid training. The hours during training will be 8:00 AM - 5:00 PM from Monday - Friday. After training, schedule will be 9:00 AM - 6:00 PM. **Training will be conducted onsite and will work onsite daily at the office for the first 3 - 6 months.**
**Primary Responsibilities:**
+ Managing inbound and outbound calls in a timely manner
+ Assist Point Teammate in submitting daily request for referrals / authorizations
+ Schedule, reschedule and coordinate all patient appointments and tests per office protocols
+ Meet or exceed the performance measures established by the Practice Management Department
+ Understand and deliver quality customer service that is consistent with Optum's service standards
+ Working with multiple service lines throughout each day assisting patients with appointments, medication refills, updating insurance etc.
+ Work with providers and staff to ensure completeness of documentation to facilitate the referral / authorization process
+ Assemble information concerning patient's clinical background, insurance and referral needs, per referral guidelines
+ Point of contact for patients who raise questions and concerns
+ Ensures work is being performed according to company policies, procedures, and standards
+ Provides high quality care and service excellence to our patients
+ Performs other administrative and clerical duties as assigned
+ Participates in a variety of department initiatives
+ Ensures all OSHA, HIPAA, and other regulations are followed
+ Follows proper reporting protocols for any compliance or incident reporting as needed
+ Maintains strict patient and employee confidentiality
+ Other duties and responsibilities, not specifically described, maybe defined, or assigned from time to time, consistent with knowledge, skills and abilities of the incumbent by management
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
+ Ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner
+ Skilled in problem solving to quickly assess current state and formulate recommendations
+ Ability to work onsite daily at the office located at 3091 Hoyt Avenue, Everett, WA for the first 3 - 6 months. After this time period, you may have the ability to work remotely with the requirement on reporting onsite at least 1 day per month.
+ Ability to work any of our full time shift schedules during our normal business hours of 9:00 AM - 6:00 PM from Monday - Friday including the flexibility to work occasional overtime based on business need
**Preferred Qualifications:**
+ 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
+ Health care experience
**Telecommuting Requirements:**
+ Reside within commutable distance to the office at 3901 Hoyt Avenue, Everett, WA
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
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Customer Service Representative

98194 Seattle, Washington Virginia Mason Franciscan Health

Posted 8 days ago

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Job Description

**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.
At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
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Customer Service Representative

98213 Everett, Washington Fortive Corporation

Posted 8 days ago

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Job Description

**Join a team that puts people first**
Fortive is looking for a proactive and customer-oriented **Customer Service Representative** to support our customers and distributors with excellence. In this role you'll be the first point of contact for inquiries related to our products, using active listening and problem-solving skills to ensure smooth and positive customer experience.
**Key Responsibilities**
+ Provide prompt, courteous, and professional customer support
+ Engage with customers and distributors via phone, email, and online channels
+ Use active listening to understand needs and troubleshoot issues effectively
+ Collaborate with internal teams to ensure accurate and timely resolution of customer concerns
+ Maintain detailed records of interactions and follow-up actions
+ Able to lift 15lbs or less when working on customer unit holds
+ Able to sit/stand at a workstation facing a computer for extended periods of time.
+ Ability to complete tasks with minimal supervision using established policies, order processing guidelines, procedures, and verbal instructions.
+ This role is hybrid meaning one week in office and one week from home. This is subject to change.
+ The standard shift is 8am-5pm Monday-Friday with the occasional overtime to support month end business needs.
+ Actively work to reduce customer holds with daily follow ups
**Experience/Knowledge/Skills**
+ An excellent communicator with strong interpersonal skills
+ Excellent time management, detail-oriented and organized, able to manage multiple priorities
+ Comfortable working in a fast-paced environment
+ Customer-focused with a passion for helping others
+ 3+years' experience in customer service or a related field is preferred
+ Demonstrated ability to utilize Microsoft tools including Outlook, Excel, Word
**Preferred**
+ Prior experience with Oracle is a plus
+ High School Diploma required and associate's degree, or equivalent work experience preferred
**Behavioral Attributes**
+ Excellent attendance
+ Able to learn quickly
+ Works effectively with coworkers to resolve issues and support team goals.
+ Ability to understand and share the feelings of customers, even in difficult situations.
+ Maintains an optimistic and friendly demeanor.
+ Ability to complete tasks with minimal direction using established policies, guidelines, written & verbal procedures, and instructions.
+ Ability to identify issues, drive to root cause by gathering and analyzing information, and providing corrective actions to resolve
**Fortive Corporation Overview**
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About Fluke Health Solutions**
Comprised of four industry leaders-Fluke Biomedical, LANDAUER, RaySafe, and Victoreen - Fluke Health Solutions (FHS) leads the biomedical and radiation detection markets with innovative products and services that help keep customers, patients, and clients safe.
Fluke Biomedical leads the world in manufacturing biomedical test equipment like defibrillator analyzers and digital pressure meters. LANDAUER measures radiation exposure with dosimeter and radiation monitoring badges. RaySafe is the worldwide leader of X-ray test equipment, real-time staff dosimetry, and radiation survey meters. And Victoreen instruments are the trusted source for radiation monitoring systems and quality assurance for nuclear power professionals.
At FHS, we believe in your potential - your ability to learn, grow and contribute in meaningful ways. And we believe in giving you the opportunity, accountability, and visibility to do just that.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Pay Range**
The salary range for this position (in local currency) is 40,800.00 - 61,200.00
The salary range for this position (in local currency) is 40,800.00 - 61,200.00
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
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Customer Service Representative

98194 Seattle, Washington Virginia Mason Franciscan Health

Posted 9 days ago

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Job Description

**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.
At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
View Now
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About the latest Customer service Jobs in Hansville !

Customer Service Representative

98194 Seattle, Washington Virginia Mason Franciscan Health

Posted 12 days ago

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Job Description

**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.
At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
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Customer Service Representative

98239 Coupeville, Washington Waste Connections

Posted 15 days ago

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Job Description

**Island Disposal,** a Waste Connections company, is looking for a **Customer Service Representative** to join the team in **Coupeville, WA!**
**M-F, 7:45 am-5 pm. Pay starts at $22.00/HR** with regular wage increases.
Waste Connections has many stable opportunities for qualified and motivated individuals who want to be part of a dynamic organization. We provide competitive benefits and lots of room for individual growth as the company expands. Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Join us and be a part of a winning team!
**DUTIES AND RESPONSIBILITIES:**
+ Collaborate with other departments to resolve customer disputes efficiently while developing proficiency in proprietary operational systems.
+ Conduct customer interviews and input relevant information into company databases, handling inquiries in person and via phone regarding service orders, installations, disconnections, or changes.
+ Prepare and complete service-related documentation, including contract forms, service charges, deposits, change-of-address records, and discontinuation orders.
+ Utilize software applications effectively, with proficiency in Microsoft Word and Excel.
+ Provide exceptional customer service that fosters positive relationships and supports company reputation.
+ Communicate with customers and team members to identify service needs and resolve issues or complaints promptly and professionally.
+ Thrive in a fast-paced, high-volume call environment, promoting and upselling additional services when appropriate.
+ Provide reception coverage as needed.
**WORKING CONDITIONS AND PHYSICAL DEMANDS:**
+ Work is performed in a clean, well-lit, ventilated office environment.
+ Customer Service Representatives (CSRs) are typically assigned individual workstations equipped with a computer, phone, and headset.
+ The role may involve repetitive tasks and managing back-to-back calls in a high-stress, noisy environment while maintaining service excellence. Some calls may be monitored for quality assurance.
+ Prolonged periods of sitting, computer use, and screen time are common.
**MINIMUM JOB REQUIREMENTS:**
+ High school diploma or equivalent preferred.
+ Minimum of 2 years experience in a customer service role.
+ Proficiency in Microsoft Word, Excel, and email systems; strong typing and 10-key skills required.
+ Excellent organizational, written, and verbal communication skills.
+ Strong problem-solving and analytical abilities, including data collection, reporting, and solution development.
To be considered for any of our current openings, you must complete an application at Once you select your position of interest, you will find application information and additional instructions.
We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future."
A link to our benefits overview can be found here: Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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Customer Service Representative

98133 Richmond Highlands, Washington Chevron Corporation

Posted 15 days ago

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Job Description

**Excited to grow your career?**
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
_People First, Excellence Always_
**CSI#** : **1121**
**Station Address** : **15510 Aurora Avenue North, Shoreline WA, 98133**
**Job Expectations:**
+ Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
+ Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
+ Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
+ Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
+ Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
+ Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
+ Work professionally with vendors and contractors.
+ Regular and punctual attendance is expected.
+ Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
**Essential Functions:**
+ Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
+ Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
+ Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
+ Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
+ Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
+ Actively promote store specials and other marketing programs.
+ Cross-check price of delivered goods for accuracy.
+ Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
+ Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
+ May perform other duties as assigned by management.
**Requirement/Qualifications:**
+ Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
+ Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
+ Strong attention to detail.
+ Ability to handle challenging situations professionally and exercise exceptional judgement.
+ Ability to work both independently and in team settings.
+ Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
+ Cooking/Restaurant experience preferred
**Supervisor Responsibilities:**
+ This position has no supervisory responsibilities
**Travel:**
+ Rare, limited to required training and coverage for nearby stations.
**Physical Demands Include but are not limited to:**
+ Ability to stand and walk for long periods of time on hard and uneven surfaces.
+ Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
+ Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
+ Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
+ Periodic exposure to all outdoor conditions during daylight hours.
+ Moderate exposure to walk-in coolers and freezers at 34 F or lower.
+ Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
+ Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
+ The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
**Benefits:**
+ Full-time & Part-time shifts available
+ Direct Deposit with competitive weekly pay
+ Health & Wellness packages available for purchase
+ Education reimbursement program
+ Shift Differential Pay for select shifts and job titles
+ Management Bonus Program
+ Loyalty Service time Program
+ Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at
Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.
CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
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