57 Customer Service jobs in Hazle Township
Customer Service Representative
Posted today
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POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities.ESSENTIAL JOB FUNCTIONS:1) Promote customer goodwill by providing high standards of customer service.2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.5) Delegate responsibilities to cashiers as prescribed by store management.6) Conduct training programs for new associates, as well as associates already on board.7) Assist cashiers with price checks.8) Keep store management and scan coordinator informed of all pricing problems.9) Assist customers with returned merchandise, over rings, and overcharges.10) Approve customer checks and enforce check cashing policies.11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.12) Order and control front end supplies (register paper, ribbons, etc.)13) Greet and customers and be observant of people in the store.14) Abide by all company policies as stated in the Employee Handbook.SUPPLEMENTAL JOB FUNCTIONS:1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1) Strong oral and written communication skills for dealing with customers, employees, and Vendors.2) Strong analytical and mathematics skills for conducting accurate audits.3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
Customer Service Representative - UniFirst

Posted 16 days ago
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**Location:**
Wilkes-Barre, Pennsylvania
**Job ID**
UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand the company.At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off! We have an immediate opening and provideonthejobtraining.
**What** **you'll** **be doing:**
+ Assistcustomersbyanswering questions related to accounts, procedures, and servicesby telephone or email.
+ Provideexcellent customer service to both customers and UniFirstpersonnel.
+ Perform accounts receivable duties:calling on outstanding accounts,processing credits and exchanges,and resolving accountconflictsthrough UniFirst's escalation process.
+ Partner andprovideadministrative support to UniFirst's Sales Department.
+ Perform basic data entryand other administrativeduties.
**Qualifications**
**What** **we're** **looking for:**
+ 2yearsof Customer Service experiencein anadministrativesetting ispreferred.
+ Prior Accounts Receivable experienceishighlyencouraged.
+ High School diploma or GED equivalent isrecommended.
+ Verbal &writtencommunication skills: professional telephoneandemail etiquette.
+ Essentialskills:activelistener,responsive, andpersonable.
+ Computer skills: proficient knowledge of Microsoft Office products (i.e.Outlook, Excel, Word, TEAMS,etc)
+ Time management and organizational skills with attention to detail.
+ Acollaborative,team-player capable of workingindependently.
+ Problemsolverin adynamicenvironment.
+ Comfortable performingbasic mathematical skills (i.e.adding, subtracting, multiplying, dividing, etc.)
+ Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.
**What's** **in it for you?**
**Training** **:** We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential.You'llreceiveon-the-job training,robustonlinetraining modules through ourService Certificate Program - Customer Service Representative,and access to UniFirst's innovative training platform, The Learning Center.
**Career Mobility:** We'rea growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
**Community Culture:** Our unique community culture is what makes UniFirst an organization that stands out from the rest.
**Diversity:** At UniFirst,you'llfind an environment packed withdifferent cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
**Pay & Benefits:**
On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% EmployeeDiscount, Employee Referral Bonuses.
**About UniFirst**
The fabric of UniFirst is woven from itsvery uniquefamily culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a2 billion-dollarorganization.
UniFirst is an international leader in the$18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an80-year oldcompany focused on annual growth,there'snever been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individualon the basis ofrace, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discriminationlaws
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Customer Service
Posted 9 days ago
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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service Coordinator
Posted 7 days ago
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**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will capture, enter and validate customer orders in a timely and accurate manner, using all methods and all order types.
**How you will contribute**
You will:
+ Serve as a dedicated contact (business partner) for a defined set of customers for order management
+ Take orders, process and edit them, ensure delivery on a timely and accurate manner, and create billing information (including credit and debit notes)
+ Have regular direct contact with customers (supply chain or buying department) regarding logistics
+ Optimize order drop sizes and frequency in alignment with the customer to reduce outbound transportation costs
+ Ensure that order acknowledgment and/or export documents are complete, accurate and in line with export /import laws in the relevant country
+ Organize transport via third-party logistic operators and ensure on time delivery
**Job specific requirements:**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Good numerical, analytical and logical reasoning skills
+ Microsoft office applications
+ High-level of SAP competence
+ 2+ years of experience within an FMCG/CPG industry
+ A customer-facing role in customer service, logistics or sales
+ An order-to-cash environment
+ Good knowledge of the total supply chain/order-to-cash process
+ Strong analytical and problem-solving skills
+ High school diploma required
**This is a hybrid role, four remote days (Monday, Wednesday, Thursday, and Friday) and Tuesdays are onsite at our Wilkes-Barre, PA office.**
*** The base salary range for this position is $61,100 to $91,700; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
**Business Unit Summary**
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal
**Job Type**
Regular
Order Management (OTB)
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
IT Customer Service Analyst
Posted today
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Our client is looking for an on-site IT Analyst in Pennsylvania for the following schedule:
- Wednesday - Thursday 3:00 PM ET- 1:30 AM ET.
- Friday 2:00 PM ET – 12:30 AM ET.
- Saturday 12:00 PM ET – 10:30 PM ET
Responsibilities:
- Troubleshoot, diagnose, and resolve technical issues; escalate as needed.
- Proactively monitor systems and perform preventative maintenance.
- Document, resolve, and close service tickets within SLAs.
- Support and maintain equipment on-site and remotely; move/install printers, monitors, and related devices.
- Provide 24/7 on-call support as assigned.
- Complete project and change control tasks independently.
- Collaborate with team members to identify root causes and create procedures for prevention.
Required Qualifications:
- 2+ years hands-on IT desktop support in a Windows environment.
- 1+ year remote desktop support using tools like Splunk, SplashTop, GoToAssist, or RDP.
- 1+ year printer support (Zebra, Ricoh, HP, Canon, Lexmark).
- Ability to lift/move up to 50 lbs. and work overhead as needed.
- Strong troubleshooting/problem-solving with OS, hardware, and software.
- Flexible for varied training schedule (first 4 weeks).
- 100% on-site; ~25% travel; reliable transportation.
Preferred:
- 2+ years desktop support in a production environment.
- Strong communication and customer service focus.
- Bachelor’s degree + 3+ years hands-on support.
- Certifications: MCSE, MCP, A+, Sec+, Network+.
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Walgreens - Customer Service Associate
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Customer Service Associate I
Posted today
Job Viewed
Job Description
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned*
Skills and Experience:
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Perks and Benefits:
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time 1421 Route 209, Brodheadsville, Pennsylvania Dollar Tree