164 Customer Service jobs in Hellertown

**Overview**
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
**Responsibilities**
+ Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
+ Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
+ Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
+ Provide high levels of customer account management by properly setting up and maintaining account information and data
+ Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
+ Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
+ Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
+ May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .
**Qualifications**
+ Minimum of 3 years of experience in a customer service role
+ Minimum of a High School diploma or GED preferred
+ Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
+ Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, citizenship or immigration status, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ( )
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**Job Location** _US-PA-Telford_
**Posted Date** _3 weeks ago_ _(8/4/2025 9:41 AM)_
**_Job ID_** _2025-15941_
**_Category_** _Customer Service_
**_Position Type_** _Full-time Regular_

**Description**
POSITION TITLE: Inside Sales Coordinator
JBS/MOPAC- SOUDERTON, PENNSYLVANIA
We currently have an immediate opening for an Inside Sales Coordinator in our Souderton, PA Rendering facility. The ideal candidate will work closely with our Sales, Support, Dispatch, and external customers in regards to the servicing & continued growth of our rendering accounts.
QUALIFICATIONS:
+ Ability to effectively present information and respond to questions from management, clients, customers, and the general public
+ Strong computer skills (Microsoft Word, Excel, Outlook)
+ Excellent customer service attitude and skills
+ Must have outstanding communication skills both written and verbal to manage customer transactions via phone and email
+ Must be able to set goals and reach deadlines
+ Ability to maintain strong working relationships with internal and external customers
+ Perform various clerical functions to analyze and support customer accounts
+ Must pay strong attention to detail
+ Must be able to work in a team environment
PRINCIPAL RESPONSIBILITIES:
+ Process customer orders/changes according to established department policies and procedures.
+ Data entry (new accounts, cancellations, driver ticket entry, etc.)
+ Assisting customers with their questions and/orcomplaints regarding services
+ Follow up with customers regarding low tonnage and/or service problems
+ Assist our Sales Team by setting up accounts over the phone
+ Follow up with our customers in a timely and professional manner
+ Build a strong knowledge of MOPACproducts and services
+ Perform other duties as needed and directed by management
One year of experience in a fast-paced service related position required. Bi-lingual a plus, but not required.
EOE/Vets/Disability

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success.
If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed.
**Job summary** :
Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and subsequent orders through strong communication and coordination both externally with assigned accounts and internally with other GT functions. The primary focus of this role will be the protection and growth of harvest business at assigned Corporate Accounts. This role typically represents the first point of customer contact for inquiries related to customer orders, deliveries and pricing for Corporate Accounts.
**Essential Duties/Responsibilities** :
+ Where price lists, pricing tools or standard pricing exists, issue harvest and incremental quotations promptly to assigned customers.
+ Follows up to close all harvest quotes generated verbally, via email or through SAP at assigned customers to ensure protection and growth of harvest business.
+ Follows up to close selected incremental quotes generated verbally, via email of through GIP SAP at assigned customers to support proliferation of new products.
+ Performs detailed contract review to ensure GT compliance with customer requirements.
+ Accurate & timely entry of customer orders in SAP in accordance with established GT processes.
+ Establish and maintain accurate SAP master data relating to order entry, such as customer master, pricing records, customer material information record, and customer hierarchy.
+ Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfillment.
+ Process customer returns: RGA paperwork and manage open RGA.
+ Resolve customers' credit and invoice issues in conjunction with Finance department.
**Required Minimum Qualifications**
**Education/Certifications:** Bachelor's degree or related experience
**Skills and Experience:**
+ Minimum 4 years sales/customer service B2B experience required
+ Ability to work under tight deadlines, both independently and as a team member.
+ Strong problem solving skills
+ Strong communication skills - listening, verbal and written.
+ Strong attention to detail and time management skills.
+ Highly proficient user of Enterprise Resource Planning (ERP) software desired
+ Knowledge of customer relationship management (CRM) software preferred
**Job Environment** :
**Physical Requirements:**
Standing Occasionally (16-45%)
Sitting Frequently (46-100%)
Lifting Up to 10lbs without assistance
Carrying Up to 10lbs without assistance
Walking Occasionally (16-45%)
Hearing Ability to detect noises with or without corrective device(s)
Vision Clarity of vision, with or without corrective lenses
**Mental Requirements:**
Problem Solving Occasionally (16-45%)
Making Decisions Ability to make decisions that have a moderate impact
Supervise Rarely (0-15%)
Interpret Data Occasionally (16-45%)
Organize Frequently (46-100%)
Read/Write Frequently (46-100%)
Communication Frequently (46-100%)
**Work Environment**
High Temperatures Rarely (0-15%)
Low Temperatures Rarely (0-15%)
Noises Moderate (business office with computers, printers and light office noises)
Fumes Exposure Rarely (0-15%)
**Required Minimum Qualifications**
+ This position requires U.S. Person status as defined by applicable law for authorized access to data controlled under the International Traffic in Arms Regulations (ITAR). A U.S. Person includes U.S. Citizens, U.S. Nationals, lawful permanent residents, and workers granted refugee or asylum status in the United States.
Note: This Job Description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Supervisor. All requirements are subject to change and updates.
We also provide eligible employees with a competitive benefits package that includes health insurance, flexible spending accounts, health savings account, 401k savings plan, life and disability insurance, tuition assistance and more, to meet the diverse needs of all employees and their family members.
**Equal Opportunity Employer:**
Greene, Tweed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, or any other federally protected class.
**Drug Free Workplace:**
Greene, Tweed is a Drug Free Workplace. Employment is contingent upon successful completion of a pre-employment drug screening and background investigation subject to federal, state, and local laws.
NOTE: Greene, Tweed is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at GT without a valid written search agreement in place for that position will be deemed the sole property of Greene, Tweed, and no fee will be paid in the event the candidate is hired by Greene, Tweed as a result of the referral or through other means.
**Where Inspiration Drives Innovation**
At Greene Tweed we believe that our true capability as a technology-focused company comes from our employees. Every customer challenge is solved by a team, and members are engaged across departments. From engineering and manufacturing, to sales and marketing, we work together using cutting-edge technology to assess problems, recommend solutions, and bring them into reality.
The tools of social business bring voices from around the world together in collaboration. And advanced capabilities such as FEA and state-of-the-art laboratories allow for comprehensive testing, analysis, and predictive modeling. Our manufacturing facilities expand the limits of possibility in fabrication. And embedded Lean Six Sigma upholds the highest levels of quality and efficiency during production.
This process of development is fundamental to Greene Tweed's ability to solve critical challenges. And it means going beyond the right tools, and seeking out the right people.

**Job Description:**
**Customer Service Representative**
**Hourly Rate: $20 - $5**
**Position Overview**
We are seeking a **Customer Service Representative** to oversee and support our customer accounts. This role plays a crucial part in ensuring a high standard of service for both external customers-primarily in the U.S. and Europe, with some support for Asia-and internal stakeholders.
This individual will help **coach, train, and develop** team members while driving improvements in departmental systems, policies, and procedures. They will **lead by example, fostering a culture of continuous improvement** and teamwork.
Success in this role requires **accuracy, efficiency, and a hands-on approach** within a small, dynamic team. The ideal candidate is a **proactive problem-solver** who is patient, empathetic, and passionate about delivering exceptional customer experiences. A keen interest in **new technologies** and strong attention to detail will be key assets.
**_This is an in-office position located in Hatfield, Pennsylvania._**
**Responsibilities:**
+ Identify opportunities to enhance internal processes that promote best practices and lead to overall performance improvement and organizational efficiency.
+ Monitor performance and work towards achieving key performance indicators (KPIs) and provide an excellent service to customers.
+ Works with Simco-Ion's Top 80s Customers
+ Evaluate customer feedback and identify ways to maximize customer satisfaction.
+ Ensure that standard operating procedures are documented and maintained.
+ Monitor and assign emails in generic inboxes.
+ Responsible for timely acknowledgment of all sales orders, ensuring Simco-Ion's lead times are correctly communicated and documented to customers.
+ Produce written reports when required to do so.
+ Traces lost shipments and resolves difficult and complex problems.
+ Receive inbound calls and respond to calls as appropriate
+ Accurately enter customer sales orders and quotes
+ Process/prioritize inbound orders for order entry
+ Customer follow-up for order confirmations and changes
+ Support with R.M.A. processing as requested
+ Providing customer order/backlog reports
+ Additional tasks as assigned.
**Ideal Qualifications:**
+ Prior experience in a manufacturing industry Customer Service role.
+ High School Diploma, G.E.D, or equivalent (Required).
+ Ability to act as a point of escalation for complex customer issues and work closely with management to implement strategies for continuous improvement.
+ Prior experience working in an ERP system is required.
+ Experience with Salesforce.
+ Must possess excellent verbal and written communication abilities.
+ Must possess exceptional data entry skills and strong attention to detail.
+ Must possess basic computer literacy skills with Excel Pivot tables, Outlook, MS Office, and other related business tools.
+ Assist in maintaining and enforcing company rules and safety procedures to ensure a clean and safe work environment.
**Compensation Information:**
Hourly Rate: 20 - 25
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

BEST. JOB. EVER!

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT*
• Competitive hourly pay rates & team bonus
• Get Paid Early!

* Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happen-apply today!

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.

Essential Job Functions:

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alterations services and personalization options.
• Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
• Maintain high dress code standards as required by the Dress Code policy.
• Greet and escort all alterations customers to and from alterations for appointments.
• Press, steam, and spot clean all merchandise.
• Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
• Build long-term relationships to meet and exceed customer satisfaction and loyalty.
• Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
• Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
• Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
• Maintains a clean and well-organized alterations room.
• Performs duties and tasks as assigned by store management.

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

• High school diploma or equivalent degree
• 1-2 years prior retail experience in an apparel or specialty store environment.
• Prior sewing experience is helpful.
• Prior experience with computerized POS (Point of Sale) system

Now that we've popped the question, please say "I do".

Full Time Opportunity - A comprehensive benefits package is available.

• Rewarding Environment and Competitive Pay
• Generous Team Member Discount After First Pay Period
• Dayforce Wallet - Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Sick Days & Holidays
• Pet Benefits

Love wins when love is for Everyone!

Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted with a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate

As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.

Responsibilities:

• Provide accurate and timely resolution to claims customer service inquiries
• Advise Clients by telephone of status of claims inquiries
• Coordinate client follow-ups with appropriate claims adjusters
• Provide support and back up assistance to other areas of CSC as needed
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

•Previous inbound telephonic customer service experience in a call center environment
•Excellent communication and organizational skills
•Ability to problem solve and work independently
•Attention to detail
•Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.
•Ability to handle conversational Spanish required. M-F 11:45am - 8:00pm EST

Description & Requirements

Maximus is seeking Remote Bilingual Spanish Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Remote Bilingual Spanish Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!

Please note: This is a temporary full-time position for the duration of the business need. This position is Remote.


All necessary equipment for the role will be provided.

Why Join Maximus?

- Competitive Compensation
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
-Professional Development Opportunities- Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.

- Respond effectively to all forms of inbound and outbound contacts.

- Process workflow documents, which include, income, identity, and other eligibility verification documents.

- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.

-Guide applicants through the Medicaid, SNAP, and TANF application processes.

-Provide clear and accurate information about program eligibility criteria.

-Ensure excellent customer service by addressing client concerns with patience and professionalism.

-Document interactions notate applications, and work across multiple systems to process eligibility.

-Maintain a high standard of confidentiality.

Work Environment Requirements: This is a fast paced, highly detailed oriented work environment. To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions. This ensures that you can focus on providing the highest level of service to our clients. A reliable high-speed internet connection is also required, as all computer equipment will be provided.

Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents. Training will include live, instructor-led sessions via video, so a working webcam is mandatory. Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.

WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view. All clothing should be without offensive language or inappropriate designs. Clothing should not be too revealing and should be free of holes, tears, or rips.

Minimum Requirements

- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.

Preferred skills

-High Volume Call Center experience

-Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs

-Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools

-Ability to work independently in a remote environment

-Strong communication skills, both verbal and written

-High level of empathy, especially when interacting with individuals in vulnerable situations

-Strong computer skills, including the ability to navigate and work in multiple systems efficiently

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

18.46

Maximum Salary

$

18.46