Customer Service Representative

53096 West Bend, Wisconsin Serigraph

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Job Description

Customer Service Representative

Join Our Team as a Customer Service Representative! Are you a problem-solver who enjoys working with people and keeping things running smoothly? At Serigraph, our Customer Service Representatives play a vital role in supporting our customers and sales teams. From processing orders to coordinating production schedules and shipments, you'll be the go-to resource ensuring our customers get what they need, when they need it. If you're detail-oriented, a clear communicator, and thrive in a fast-paced environment, we'd love to have you on our team.

Customer Service Representative Responsibilities
  • Process order entry and ensure accuracy.
  • Coordinate customer and production schedules to align with capacity and deadlines.
  • Expedite product orders and manage shipment coordination.
  • Communicate effectively, both verbally and in writing, with internal and external customers, sales representatives, and Operations regarding orders and schedules.
  • Prepare and process paperwork for reruns, review production reports, and manage related documentation.
  • Acknowledge and process purchase orders and schedule changes.
  • Maintain margin expectations and manage customer inventory.
  • Travel to customer locations as needed for relationship management and issue resolution.
  • Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements.
  • Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area.
  • Support Serigraph's current quality business system and understand the use of SPECS, the Serigraph quality manual.
What We Are Looking For In A Customer Service Representative
  • High school diploma or equivalent.
  • Ability to communicate with customers, sales reps, and operations effectively.
  • Ability to control customer inventory and meet margin expectations.
  • Ability to read and interpret blueprints.
  • Ability to use measuring instruments for layouts and product inspection.
  • Computer literacy and ability to enter data into ERP systems.
  • Knowledge of good departmental and company safety/housekeeping/PPE practices.
  • Understand departmental procedures and policies.

The compensation structure is determined based on several factors, including the position, skills, level of experience, job-specific requirements, and the location of the position. At Serigraph, you'll be part of a team that values collaboration, accountability, and continuous improvement. If you're ready to make an impact and grow your career in customer service, we want to hear from you. Apply today and help us deliver an exceptional experience to our customers every time.

Who is Serigraph?

Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a differencebecause that's the kind of community we want.

Life at Serigraph

The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:

  • Competitive wages
  • Access to earned wages before the scheduled payday
  • Paid time off, 10 paid holidays, and a vacation buy/sell program
  • Free onsite healthcare and telemedicine including COVID testing
  • Full benefits package including health, dental, vision, disability, and life insurance
  • 401(k) eligibility on day one with company match
  • Free onsite fitness facility and walking trails
  • Cross training, growth, and promotion from within

What are you waiting for? Apply to join the Serigraph team today!

*Serigraph is an Equal Opportunity Employer*

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Inside Sales/Customer Service Representative

53020 Elkhart Lake, Wisconsin Plyco Corporation

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Job Description

For over 70 years Plyco has been a leading supplier of products to the post frame, metal clad building and commercial construction industries. Plyco is based in Elkhart Lake Wisconsin and is seeking positive and professional Inside Sales/Customer Service Representative.

What will you do:

·   Provide customer service through phone, email, and faxed in orders.

·   Input orders and quotes in the system and manage customer inquiries for various products offered.

·   Communicate with Outside sales to satisfy customer order needs and concerns in a timely manner.

·   Keep up to date with product offering and product changes.

·   Member of a multi person call center answering sales calls and customer inquiries

·   On-site in Elkhart Lake, Wisconsin

Experience:

·   Minimum of two years’ experience of inside sales taking customer orders is preferred.

·   Provide attention to detail in performance of duties as required.

·   Excellent verbal and written communication.

·   Proficient in MS Office, excel spreadsheets, SBT/CSI helpful.

·   Work professionally with customers and fellow company employees.

·   Building Material Supply experience is preferred; however, training will be provided.

Why Plyco?

-   Competitive compensation

-   Health Insurance

-   Vacation

-   Paid Holidays

-   STD, LTD and Life Insurance

-   Family run business

-   Stability and growth opportunities

Take action!

We hire the best talent in the industry to be part of the team. If you feel you are up for a great challenge and are aligned for who we are looking for, we would like to hear from you.

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Customer Service Representative - Kohler Ventures

53044 Kohler, Wisconsin Kohler Co.

Posted 5 days ago

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Job Description

**Customer Service Representative - Kohler Ventures**
_Work Mode: Remote_
**Location: ** Remote, within 75 miles Kohler, WI
**Opportunity**
Kohler Ventures is an independent company wholly-owned by Kohler Co., a global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel.
We are seeking a **Customer Service Representative** to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the brand. This is an individual contributor position reporting to the Customer Success Manager.
**Specific Responsibilities**
+ Provide best-in-class customer experience through calls, emails, chat, and video calls
+ Assist with installation and utilization of product and advanced troubleshooting for technical issues
+ Become an expert in Kohler Ventures' internal systems, navigating multiple computer windows and software systems including the CRM platform, Salesforce, and website
+ Act as the voice of Kohler Ventures, thinking proactively of solutions and finding opportunities to go above and beyond for customers
+ Work closely with other members of the Kohler Ventures team, documenting and reporting issues, triaging escalations, and looking for ways to improve each customer's experience
**Skills/Requirements**
+ High school diploma or an equivalent is required. Bachelor's degree preferred
+ 3+ years of customer service experience required in the consumer product space
+ Experience providing customer support for connected hardware consumer products and mobile applications with the ability to guide users through troubleshooting protocols
+ Experience working for wellness or tech startup a plus
+ Excellent written communication skills - strong fluency in English, excellent diction, refined and polished writing
+ Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels
+ Comfortable provide customer service on video as needed in addition to traditional methods such as phone and chat
+ Proven ability to stay focused on the customer and maintain the reputation of the brand at all times
+ Technical mindset with an ability to acquire skills in technical troubleshooting and an eagerness to problem solve
+ Positive, can-do attitude with a strong sense of ownership and no-task is too big or too small mindset
+ You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays
+ Travel requirement: ~ 5%
+ A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload, with less than 150 ms latency
+ A quiet and private home workspace is critical
#LI-NR1
#LI-Remote
**_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._**
_The hourly range for this position is 24.95 - $31.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._
**Why Choose Kohler?**
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
**About Us**
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
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Inside Sales/Customer Service Representative (Elkhart Lake)

53020 Elkhart Lake, Wisconsin Plyco Corporation

Posted today

Job Viewed

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Job Description

part time

For over 70 years Plyco has been a leading supplier of products to the post frame, metal clad building and commercial construction industries.Plyco is based in Elkhart Lake Wisconsin and is seeking positive and professional Inside Sales/Customer Service Representative.

What will you do:

Provide customer service through phone, email, and faxed in orders.

Input orders and quotes in the system and manage customer inquiries for various products offered.

Communicate with Outside sales to satisfy customer order needs and concerns in a timely manner.

Keep up to date with product offering and product changes.

Member of a multi person call center answering sales calls and customer inquiries

On-site in Elkhart Lake, Wisconsin

Experience:

Minimum of two years experience of inside sales taking customer orders is preferred.

Provide attention to detail in performance of duties as required.

Excellent verbal and written communication.

Proficient in MS Office, excel spreadsheets, SBT/CSI helpful.

Work professionally with customers and fellow company employees.

Building Material Supply experience is preferred; however, training will be provided.

Why Plyco?

-Competitive compensation

-Health Insurance

-Vacation

-Paid Holidays

-STD, LTD and Life Insurance

-Family run business

-Stability and growth opportunities

Take action!

We hire the best talent in the industry to be part of the team. If you feel you are up for a great challenge and are aligned for who we are looking for, we would like to hear from you.

View Now

Customer Service Associate

53012 Cedarburg, Wisconsin Walgreens

Posted today

Job Viewed

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Job Description

Walgreens - JobID: (Retail Sales / Team Member) As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service; Recommend items for sale to customer and recommend trade-up and/or companion items.Hiring Immediately >>

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Customer Service Associate

53082 Sheboygan, Wisconsin Walgreens

Posted today

Job Viewed

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 2702 CALUMET DR,SHEBOYGAN,WI,53083
**Full District Office Address:** 2702 CALUMET DR,SHEBOYGAN,WI, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12020-SHEBOYGAN WI
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service Associate

55331 Eden, Wisconsin Walgreens

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 2499 HIGHWAY 7,EXCELSIOR,MN,55331
**Full District Office Address:** 2499 HIGHWAY 7,EXCELSIOR,MN, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12434-EXCELSIOR MN
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service Associate

53024 Grafton, Wisconsin Walgreens

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1915 WISCONSIN AVE,GRAFTON,WI,53024
**Full District Office Address:** 1915 WISCONSIN AVE,GRAFTON,WI, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 01988-GRAFTON WI
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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