Customer Service Representative

Doral, Florida Locksmith Keyless

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Job Description

Company Description

Locksmith Keyless, established in 2013, is a leading wholesaler of locksmith hardware and automotive tools based in the Miami, Florida area. We are dedicated to providing high-quality automotive keys and accessory parts at competitive prices. As a leading distributor of replacement automotive keyless entry remotes, transponder keys, and programming technology, we are committed to maintaining the highest standards of quality while serving a rapidly growing customer base.


Role Description

This is a full-time on-site role for a Customer Service Representative, located in Doral, FL. The Customer Service Representative will be responsible for providing excellent customer support, addressing customer inquiries, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering phone calls, responding to emails, processing orders, and resolving customer issues in a timely and efficient manner.


Qualifications

  • Strong skills in Customer Service, Customer Experience, and Customer Satisfaction
  • Experience in Customer Support and working with Customer Service Representatives
  • Excellent communication and interpersonal skills
  • Ability to handle challenging situations with professionalism and patience
  • Proficiency with computer systems and software applications
  • Previous experience in a related field is beneficial
  • High school diploma or equivalent; additional education is a plus


Salary starting at 18usd/h

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Customer Service Representative

33126 Flagami, Florida Crash Champions

Posted 1 day ago

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**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $12.00/Hr.
**Posted Max Pay Rate** USD $4.45/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _33161_
**_Location : Address_** _12050 NE 14th Ave_
**Remote** _No_
**Posted Min Pay Rate** _USD 12.00/Hr._
**Posted Max Pay Rate** _USD 24.45/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
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Customer Service Representative

33066 Pompano Beach, Florida XPO, Inc.

Posted 3 days ago

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Customer Service Representative
Requisition Id:
Business Unit: LTL
Location:
Pompano Beach, FL, US, 33069
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Pay starts at: $21.46
+ Shift: 0630 - 1500
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
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Customer Service Representative

33160 North Miami, Florida Robert Half

Posted 3 days ago

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Description
We are looking for a dedicated Customer Service Representative to join our team in North Miami Beach, Florida. In this Contract-to-Permanent position, you will play a key role in supporting our customers, ensuring smooth day-to-day operations, and maintaining accurate records. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and has strong organizational and communication skills.
Responsibilities:
- Serve as the main point of contact for customers, providing timely and professional support via phone, email, and in person.
- Manage and track customer orders, ensuring accuracy from placement to delivery.
- Maintain up-to-date records and documentation in internal systems and spreadsheets.
- Resolve customer inquiries and issues promptly, escalating concerns as necessary.
- Collaborate with internal departments to ensure customer needs are met efficiently.
- Utilize Microsoft Office tools to prepare reports, track performance, and analyze trends.
- Assist with billing or account-related questions by reviewing and verifying documentation.
- Ensure compliance with company policies while maintaining a high level of accuracy and attention to detail.
- Identify opportunities to improve customer satisfaction and streamline service processes.
- Perform additional administrative or support duties as needed to assist the customer service and operations teams.
Requirements
- Previous experience in customer service, administrative support, or order processing preferred.
- Strong verbal and written communication skills for professional interaction with customers and internal teams.
- Proven ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and comfort working with databases or CRM systems.
- Strong problem-solving skills with the ability to handle customer inquiries and resolve issues effectively.
- Highly organized and dependable, with excellent follow-up and time management abilities.
- Ability to analyze information, prepare reports, and track key performance metrics.
- Basic knowledge of billing, invoicing, or account management processes is a plus.
- Team-oriented mindset with a proactive approach to improving customer satisfaction and operational efficiency.
- Availability for full-time, permanent work in a fast-paced office environment.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

33014 Miami Lakes, Florida Alorica

Posted 3 days ago

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Job Description

**Position: Customer Service Representative**
**Location: 15001 NW 79 CT Miami Lakes, FL 33016**
**Terms: Full-time ; Minimum 1 year customer service experience required**
**Pay: $15/hr.**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution.
+ Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions.
+ Stay current on company offerings to recommend appropriate products, services, and promotions.
+ Handle escalations from executive offices, regulatory agencies, and social media as directed.
+ Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns.
+ Protect customer data and company assets while maintaining a clean, professional work environment.
+ Collaborate across departments and communicate clearly to ensure timely, effective issue resolution.
**Qualifications**
+ Minimum 1 year customer service experience required
+ High school diploma or GED
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaJobs #MiamiDade #JobSearch
_DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification._
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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Bilingual Customer Service Representative

33443 Deerfield Beach, Florida Insight Global

Posted 1 day ago

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Job Description
We are looking for a driven Customer Service Representative to join their customer support team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 70-80. Each call will last approximately 2-3 minutes based on the issue.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- Experience working in call center or high call volume work environment
- Strong e-mail and writing / typing skills
- Must be able to multitask and navigate multiple screens and systems during the call
- Fluent in Spanish
- Must be able take calls and deal with issues where customers may be frustrated and handle with professionalism
- High School Diploma or Equivalent
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Customer Service Representative - Onsite

33068 North Lauderdale, Florida Teleperformance USA

Posted 3 days ago

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Job Description

**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
+ **As a Customer Service Representative, you will be the front-line ambassador to our brand, dedicated to delivering a consistently high level of customer satisfaction. In this role you will be responsible for handling inbound calls, emails and cases resolving customer inquiries, and providing exceptional service that not only meets but exceeds customer expectations. The ideal candidate will be a compassionate, empathetic, and solutions-oriented individual with a genuine passion for helping people. This role requires a strong focus on first-call resolution, building positive customer relationships, and contributing to our company's reputation for outstanding service.**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 30 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
+ **Have excellent communications skills, both oral and written**
+ **Ability to work in a constantly changing and fast paced environment**
+ **Ability to stay composed and objective**
+ **Strong listening skills**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **IT/Network certifications/degrees preferred.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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Remote Customer Service Representative

33101 Miami, Florida $19 Hourly WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is looking for an exceptional Remote Customer Service Representative to join their thriving customer support team. This fully remote position offers the flexibility to work from the comfort of your own home while providing top-tier assistance to customers across various channels, including phone, email, and live chat. You will be the first point of contact for customer inquiries, resolving issues, providing product information, and ensuring a positive customer experience. Key responsibilities include managing customer accounts, processing orders, troubleshooting technical problems, and escalating complex issues to appropriate departments when necessary. The ideal candidate possesses outstanding communication and interpersonal skills, a patient and empathetic demeanor, and a genuine passion for helping others. Proficiency in using CRM software and other customer service tools is highly desirable. You should be a self-starter, highly organized, and capable of managing your time effectively in a remote work environment. A stable internet connection and a dedicated, quiet workspace are essential. We are committed to fostering a supportive and collaborative virtual team culture. Training will be provided to ensure you have all the necessary knowledge and skills to succeed. This role requires excellent active listening abilities and the capacity to de-escalate challenging situations. If you are a problem-solver with a strong customer focus and are seeking a rewarding career path that offers remote flexibility, this is the perfect opportunity for you. You will be instrumental in maintaining customer satisfaction and loyalty. The ability to adapt to changing customer needs and company procedures is crucial. Join a company that values its employees and provides opportunities for professional growth. This role is key to our client's success in building strong customer relationships. We seek individuals who are detail-oriented and can accurately document customer interactions. A positive attitude and a can-do spirit are highly valued.
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Remote Customer Service Representative

33101 Miami, Florida Maximus

Posted 25 days ago

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Job Description

Permanent
Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

You must be living in the United Kingdom (UK) with the right to work in the UK to be considered for this role. This is a home based position open only to UK Based candidates.

The role of the Customer Service Advisor is to co-ordinate and oversee the day-to-day operation of the Remote Assessment Centre, managing sessions to optimise productivity and customer service, remotely interacting with all customers and associate third parties, and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.

  • Fully manage each day's appointment sessions. Carry out confirmation and reminder calls to customers for appointments. Monitor session progress and backfill appointments where necessary. Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
  • Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression. Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time. Provide cover remotely for other sites as required.
  • Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link. Provide a professional outstanding service to customers in line with the CHDA vision and values.
  • Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey. Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file. Update records accurately using the in-house computer system. Complete fortnightly 'Work in progress' checks.
  • Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
  • Prepare and distribute confidential customer documentation securely across different teams within CHDA.
  • Other general administrative duties.
  • Qualifications & Experience

    • Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
    • IT literate, with good Microsoft Office skills
    • Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
    • Demonstrable experience in an administrative or customer service position.

    Individual Competencies
    • Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
    • Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
    • Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
    • Able to prioritise tasks effectively
    • Able to deliver work to set targets and specified standards
    • Self-motivated: Able to work unsupervised and use own initiative
    • Able to remain calm in challenging situations
    • A positive enthusiastic approach to solving problems
      Proven ability to make logical and solid decisions.

    EEO Statement

    Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

    We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

    Minimum Salary

    £

    24,570.00

    Maximum Salary

    £

    24,570.00

    Apply Now

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