53 Customer Service jobs in Hughesville

Customer Service Representative I - ( 2500054 )
**Description**
**CONSTRUCTION SPECIALTIES, INC.**
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world-from the world's tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.
_Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state or local law._
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:_
+ Process requests from Sales, Representatives and Customers, including data entry, process orders, schedule, and deliver to the assigned production department.
+ Receive and responds to concerns regarding order status.
+ Achieve and maintains rapport with customers.
+ Follow up on inquiries for order status information. Works closely with production regarding deliveries and scheduled shipments. Maintains close liaison with other departments to carry order through completion.
+ Handle the needs of Representatives, customers, and CS personnel for assigned area(s).
+ Work with customers to offer alternatives as necessary to meet customer needs.
+ Review orders to determine product data such as types, quantities, specifications and scheduled delivery dates.
+ Set up and maintain inventory controls and levels to conform to budgets and forecasts. Determine material requirements for assigned department. Release orders for materials to outside vendors and expedite when necessary. Order special materials when required.
+ Work with Management and Marketing to prepare specifications for quality, quantity, delivery and service required to meet customer/sales representative needs. Assist as necessary in supplying materials and samples for catalog shoots, trade shows, and special training materials.
+ Supply materials to Engineering when requested.
+ Keep customer, representative, sales personnel, and management appraised of the order status.
+ Expedite rush orders, order changes, cancellations, material shortages or other conditions that affect meeting required ship date.
+ Maintain contacts with sales representatives and customers to follow up sample efforts and to keep informed on needs of sales personnel and customers. Service needs and maintains satisfaction within the limits of established service policies.
+ Assist with product releases. Coordinates with Marketing on product catalog distribution.
+ Price samples for intercompany and international sample requests.
**Qualifications**
**KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION:** (Minimum Education and/or Experience required)
+ Associate degree or equivalent from two-year college or technical school and three to five years related experience and/or training; or equivalent combination of education and experience.
+ Ability to maintain effective interpersonal relationships with internal and external customers.
+ Must be able to build positive working relationships.
+ Ability to excel in team environment.
+ Excellent written/oral communication skills
+ Strong computer literacy
+ Strong organizational skills
+ Ability to aggressively pursue logistics problems and gain commitment while maintaining a positive company image.
+ Excellent follow-up skills.
+ Demonstrated ability to initiate action when confronted with a problem.
+ Must have high stress tolerance levels.
**SUPERVISORY RESPONSIBILITIES** **:**
+ none
**Primary Location** : US-PA-Hughesville
: Post Order
**Travel** : No
**Employee Type:** : Full-Time Regular
**Req ID:** 2500054

Customer Service Representative I - ( 2500053 )
**Description**
**CONSTRUCTION SPECIALTIES, INC.**
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world-from the world's tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.
_Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state or local law._
**SCOPE OF POSITION:**
Responsible for providing excellent customer service and maintaining strong professional relationships with customers. Act as the contact regarding scheduling, shipping and lead times. Coordinate and process requests. Assist customers with orders and advises status of orders in process. Courteously and promptly resolves customer questions and problems or properly refers them to the appropriate person. Complete related records, reports, and documentation as determined by the Department Manager.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:_
+ Process requests from Sales, Representatives and Customers, including data entry, process orders, schedule, and deliver to the assigned production department.
+ Receive and responds to concerns regarding order status.
+ Achieve and maintains rapport with customers.
+ Follow up on inquiries for order status information. Works closely with production regarding deliveries and scheduled shipments. Maintains close liaison with other departments to carry order through completion.
+ Handle the needs of Representatives, customers, and CS personnel for assigned area(s).
+ Work with customers to offer alternatives as necessary to meet customer needs.
+ Review orders to determine product data such as types, quantities, specifications and scheduled delivery dates.
+ Set up and maintain inventory controls and levels to conform to budgets and forecasts. Determine material requirements for assigned department. Release orders for materials to outside vendors and expedite when necessary. Order special materials when required.
+ Work with Management and Marketing to prepare specifications for quality, quantity, delivery and service required to meet customer/sales representative needs. Assist as necessary in supplying materials and samples for catalog shoots, trade shows, and special training materials.
+ Supply materials to Engineering when requested.
+ Keep customer, representative, sales personnel, and management appraised of the order status.
+ Expedite rush orders, order changes, cancellations, material shortages or other conditions that affect meeting required ship date.
+ Maintain contacts with sales representatives and customers to follow up sample efforts and to keep informed on needs of sales personnel and customers. Service needs and maintains satisfaction within the limits of established service policies.
+ Assist with product releases. Coordinates with Marketing on product catalog distribution.
+ Price samples for intercompany and international sample requests.
**Qualifications**
**KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION:** (Minimum Education and/or Experience required)
+ Associate degree or equivalent from two-year college or technical school and three to five years related experience and/or training; or equivalent combination of education and experience.
+ Ability to maintain effective interpersonal relationships with internal and external customers.
+ Must be able to build positive working relationships.
+ Ability to excel in team environment.
+ Excellent written/oral communication skills
+ Strong computer literacy
+ Strong organizational skills
+ Ability to aggressively pursue logistics problems and gain commitment while maintaining a positive company image.
+ Excellent follow-up skills.
+ Demonstrated ability to initiate action when confronted with a problem.
+ Must have high stress tolerance levels.
**SUPERVISORY RESPONSIBILITIES** **:**
+ none
**Primary Location** : US-PA-Muncy
: Post Order
**Travel** : No
**Employee Type:** : Full-Time Regular
**Req ID:** 2500053

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.

We build and operate fiber networks and provide transformative multi-Gigabit internet access to homes and businesses in small and medium-sized communities across the Southeast and Midwest U.S.

About the Role:

Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.

What You'll Do:

• Install and repair residential and business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
• recommend products and services that resolve their communications needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain clean and organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and follow safety standards and regulations.
• You will report to the Manager of Local Operations.

Do You Have?

• Basic technology and math skills
• Valid driver's license and safe driving record
• Ability to distinguish colors in use of color-coded cable.
• Ability to use equipment with maximum load capacity of 275lbs.
• Ability to lift up to 50lbs, capable of working aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
• Ability to respond to after hour callouts.
• High School Degree or GED equivalent

Even Better:

• Customer service or sale experience.
• Certifications or training directly related to the position.
• Two-year technical degree in computers or electronics, or the equivalent in work experience.

Qualifications - Minimum Requirements:

• Education: High School Diploma or equivalent
• Certification/License: Must maintain a valid driver's license and a safe driving record.
• Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders

Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33%

Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100%

Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66%

Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%

Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Types of Driver's License Required: Driver's License

Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or email as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

We build and operate fiber networks and provide transformative multi-Gigabit internet access to homes and businesses in small and medium-sized communities across the Southeast and Midwest U.S.

___

About the Role:

Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.

What You'll Do:

• Install and repair residential and business communications services including telephone, internet, and video.

• Train and work with tools and test equipment to provide service of multiple different technologies and network designs.

• recommend products and services that resolve their communications needs.

• Work in both buried and aerial plant requiring pole climbing and ladder skills.

• Safely operate and maintain clean and organized company service vehicle.

• Work in both inside and outside environments.

• Complete necessary safety training and follow safety standards and regulations.

• You will report to the Manager of Local Operations.

Do You Have?

• Basic technology and math skills

• Valid driver's license and safe driving record

• Ability to distinguish colors in use of color-coded cable.

• Ability to use equipment with maximum load capacity of 275lbs.

• Ability to lift up to 50lbs, capable of working aloft.

• Ability to successfully complete required safety training.

• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.

• Ability to respond to after hour callouts.

• High School Degree or GED equivalent

Even Better:

• Customer service or sale experience.

• Certifications or training directly related to the position.

• Two-year technical degree in computers or electronics, or the equivalent in work experience.

Qualifications - Minimum Requirements:

• Education: High School Diploma or equivalent

• Certification/License: Must maintain a valid driver's license and a safe driving record.

• Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders

Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33%

Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100%

Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66%

Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%

Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Types of Driver's License Required: Driver's License

___

Our Benefits:

• Medical, Dental, Vision Insurance Plans

• 401K Plan

• Health & Flexible Savings Account

• Life and AD&D, Spousal Life, Child Life Insurance Plans

• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or email as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

Job Details

Job Family Bargaining

Job Function Bargaining

Pay Type Hourly