89 Customer Service jobs in Humacao

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote Bilingual Healthcare Customer Service Representative**  
**Must be fluent in English & Spanish**
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
In this position you will be answering calls regarding healthcare benefits during AEP (Annual enrollment period). The calls are related to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc. 
**There are plenty of growth opportunities within the healthcare team.**
Starting pay is $13.67 an hour.
Hours of Operation: Monday-Sunday 8:00AM - 8:00PM EST
Training is paid.
Training Duration: 6 Weeks in a Classroom and 1 Week Nesting
You are not allowed to miss a day of training.
Health benefits - medical, dental and vision are available on 1 st day of employment.
Paid time off is accrued after 180 days of employment.
Successfully learn and navigate 30-40 systems.
**About the Bilingual Healthcare Customer Service Representative role:**
+ Excellent communication skills 
+ Successfully complete customer service assessment & typing test
+ Keyboarding and software proficiency 
+ Great problem-solving skills 
+ Ability to effectively multi-task 
+ High school diploma, GED, or college degree 
+ Ability to successfully complete a mandatory paid training program. 
+ Successful completion of background check is required for this position. 
+ You will manage a steady volume of incoming calls from customers while navigating through multiple systems.  
**A few of the questions you may receive as a healthcare call center advocate are the following: **
Can you please help place a refill of my prescriptions? 
Do you know the tracking details on my order? 
**Equipment and workspace requirements: **
+ We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
+ You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _speedtest.googlefiber.net_ )  
+ Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** .
+ Must have a quiet, **distraction free** workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)
**The application process will take less than 20 minutes and includes everything required to be considered.**  
Apply to the role and provide your basic profile information (2 minutes) 
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
Complete a typing test (2 minutes)  **You will need a keyboard** .
Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) 
**Important**
It is important that you complete the application in a timely manner to be considered for the role.
Your local library, shipping store or search, 'public computers near me' if you don't have a computer.
**Be part of the future**  
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! 
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $ 13.67 Hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Bilingual Healthcare Call Center Associate - Work from Home**
**Must be Fluent in English & Spanish** .  
Do you love helping people solve complex problems and deliver solutions? Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. If you love making a difference in people's lives, this role is for you. Your punctuality and dependability are key to our clients' success. 
Pay Rate: $13.00/hour
Once training is complete and you move to production, incentives based on attendance and overall performance have earning potential up to an extra $.00 per hour.
Tenure bonus is available after 7-12 months of continuous employment of .50/hour paid monthly. 12+ months of tenure: 1.25 hour bonus paid monthly.
Hours of Operation: 8:00AM - 11:00PM M-F, 8:00AM - 6:30PM Saturday
Paid time off is accrued after 180 days (about 6 months) of employment.
Health benefits include medical, dental and vision start on 1 st day of employment.
Fully Work from home - Equipment pick-up is in Guaynabo, PR. You will drive to site as needed if having technical issues that need repair.
The training days and hours and initial shift days and hours will be provided in the interview _._
Training duration: 4 Weeks in a classroom and 2 weeks Nesting
**About the Bilingual Healthcare Call Center Associate role**  
As a member of the Customer Experience team, you assist customers with questions, inquiries, and issues related to their prescription coverage. You manage a steady volume of incoming calls from customers while navigating multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
A few of the questions you may receive as a healthcare call center associate are the following:
"Can you assist me in what the status of my current refill is?"
"Did my prescription run out?"
  **Requirements of the Bilingual Healthcare Call Center Associate role**  
Ability to successfully complete a 4 week virtual training class & 2 weeks of nesting. You cannot miss a day of training.
Successfully complete customer service assessment & typing test. 
Great problem-solving skills
Ability to effectively multi-task
High school diploma, GED, or college degree
Excellent communication skills
Ability to work weekends (if needed based on call volumes).
**Equipment and workspace requirements**
We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _speedtest.googlefiber.net_ )  
Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** .
Must have a quiet, **distraction free workspace** . (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area.
Manage a steady volume of incoming customer calls while navigating multiple systems.
**The application process will take less than 20 minutes and includes everything required to be considered.**  
Apply to the role and provide your basic profile information (2 minutes) 
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes) 
Complete the typing test (2 minutes)  **you will need a computer keyboard.**
Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) 
**Important**
It is important that you complete the application in a timely manner to be considered for the role.
Your local library, shipping store or search, 'public computers near me' if you do not have a computer.
**Be part of the future:**  
If you are seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! 
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is 13.00/ Hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

**Adecco is helping in the recruitment for a** **Customer Service Rep.** **in the area of** **San Juan, PR.**
**Shift:** Monday to Friday
**Time:** 8am to 5pm
**Compensation:** $15.00
**We are looking for someone who would be:**
+ Responsible for delivering exceptional support
+ Managing service inquiries,
+ Order tracking
+ Follow-ups
+ Resolving issues
+ Fully bilingual (English and Spanish),
+ Strong communication skills
+ Highly customer-oriented and solution-driven.
**Responsibilities:**
+ Handle incoming calls, emails, and other customer interactions in both English and Spanish.
+ Enter, track, and update shipment orders
+ Coordinate
+ Proactively resolve issues
+ Provide regular updates and follow-ups to customers
+ Maintain accurate and detailed records of all customer interactions.
+ Meet key service metrics including response time, customer satisfaction, and order accuracy.
+ Contribute to continuous improvement efforts in customer service processes.
+ Participate in training sessions.
**Job Requirements:**
+ High school diploma required
+ Full proficiency in English and Spanish, both verbal and written.
+ Minimum of 1 year of customer service experience in transportation logistics preferred.
**If interested send your resume to:**
**Pay Details:** $15.00 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance

Hourly Wage: **$14.5 - $7.5 per/hour**
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Part-Time**
Available shifts:
Location
**Walmart Supercenter #2423**
PARQUE ESCORIAL, CAROLINA, PR, 00987, PR
Job Overview
Career opportunities interacting and providing service to our customers include: Cashier, Customer Service, and Self-Checkout Host.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page ( Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hourly Wage: **$14.5 - $7.5 per/hour**
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Part-Time**
Available shifts:
Location
**Wal-Mart #1822**
150 CARR 940 STE 180, FAJARDO, PR, 00738, PR
Job Overview
Career opportunities interacting and providing service to our customers include: Cashier, Customer Service, and Self-Checkout Host.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page ( Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hourly Wage: **$14.5 - $7.5 per/hour**
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Part-Time**
Available shifts:
Location
**Walmart Supercenter #2721**
PLAZA CAYEY 102 8000 AVE. JESUS T. PIÑERO, CAYEY, PR, 00736, PR
Job Overview
Career opportunities interacting and providing service to our customers include: Cashier, Customer Service, and Self-Checkout Host.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page ( Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
**Applicants must reside in Puerto Rico in order to be considered for this position!**
Are you an experienced bilingual or Spanish speaking call center representative looking for a new opportunity? We are hiring immediately for a Customer Service Representative! This is a full-time opportunity with on-site training based in Guaynabo. Candidates should have an associate degree and be team-orientated, organized and attentive with the ability to manage customer accounts and resolve concerns. We highly value the reliability and availability of candidates prospective work schedules. Oportunidad de empleo!
.
Perks & Benefits: Climate Controlled Environment, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Paid Sick Leave, Paid Time Off, Sign on Bonus (Restrictions Apply), Referral Bonus (Restrictions Apply).
Bonus: Bonuses are per eligibility requirements.
Shifts: 1st Shift, 2nd Shift.
Employment Types: Full Time, Part Time, Long Term.
Pay Rate: $12.00 - $3.50 / hour
Duties:
+ Manage large amounts of inbound and outbound calls in a timely manner
+ Identify customer needs, research issues, and provide solutions
+ Maintain strong communication records for all conversations
+ Able to process & enter large amount of data into our system with accuracy
+ Meet individual and team performance goals
+ Strong written and verbal communication skills.
+ Excellent attention to detail
.
Position Requirements:
+ Hablante bilingue requerido
+ Proficient with Windows operating systems
+ Knowledge of Microsoft Office suite (Excel, Word, Outlook)
+ 1 year Customer Service experience
+ Available to work a schedule between 7:00 AM-8:00 PM (Monday to Saturday)
+ Reliable transportation
+ 40 words typing per minute minimum
Requirements: Drug Test, Must be at least 18 years old., required education: Associates Degree.
Recruiting Center: Staff Management | SMX, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968.
Work Location: PAM / Guaynabo, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968.
Job Types: Call Center, Customer Service Rep, Administrative/Clerical.
Industry: Customer Service/Call Center.
The hourly rate for this position is anticipated between 12.00 - 13.50 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at .
TBI Outsourcing Puerto Rico, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or 1- . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.