939 Customer Service jobs in Hurst

Customer Service Representative

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75215 Park Cities, Texas Pro-Active

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Customer Service Representative Summary


In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.


Tasks and Responsibilities:

● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager

● Provide first level support to customers

● Resolve issues effectively, escalating as needed

● Greet customers with a professional and welcoming manner

● Speak to as many customers as possible daily

● Monitor and track recurring customer issues

● Update customer accounts

● Offer upgrade paths or new services to new and existing customers

● Support the Customer Success Manager as needed


Requirements:

● Demonstrate experience utilizing computers

● Ability to troubleshoot and effectively

● Clear communication with peers

● Must think independently with an attention to detail

● Track and monitor tasks to completion

● Must be team oriented and maintain a professional demeanor at all times

● Enjoy helping and speaking with customers

● Excellent customer service and communication skills

● Must have a collaborative approach and positive attitude


Please submit your to apply!


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Customer Service Representative

75215 Park Cities, Texas Graybar

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Customer Service Representative

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

  • Ensure every customer experience is top notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

Skills & Requirements:

  • Strong communication skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • Some retail or counter sales experience preferred
  • High School education
  • 2 year or 4 year degree preferred

Work Shift and Hours: Monday - Friday, 8:00am - 5:00pm

Compensation Details: The expected pay rate for this position is starting at $24.00 per hour depending on experience.

The Value of Graybar:

  • Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
  • Life Insurance coverage for you and options for your family.
  • Save on expenses with Flexible Spending Accounts.
  • Enjoy our Disability Benefits at no cost to you.
  • Share in our success with Profit Sharing Plans.
  • 401(k) Savings Plan with company match to help secure your future.
  • Paid Vacation & Sick Days to spend time away from work or in case of an illness.
  • Rest and recharge during our Paid Holidays throughout the year.
  • Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
  • Volunteer with Community Time Off to give back to the community.
  • Predictable Work Schedules to plan your life: no weekends or nights for most roles.
  • Celebrate your and others' achievements with our Employee Recognition Program.
  • Reach your career goals with our Educational Reimbursement and Career Development Programs.
  • And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you. Equal Opportunity Employer/Vet/Disabled

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Customer Service Representative

75215 Park Cities, Texas PSG Global Solutions

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Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exc Customer Service, Representative, Customer, Retail, Staffing, Sales

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Customer Service Representative

75001 Addison, Texas Destination Pet, LLC

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Job Description

Customer Service Representative

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!

We are looking to add a Customer Service Representative to our team at The Yard Dog

CORE RESPONSIBILITIES (include but are not limited to):

  • Supports Mission, Vision and Values of Destination Pet.
  • Sells the services and products of the facility to prospective customers.
  • Tours prospective clients and visitors through the facility.
  • Answers the telephone, receives and provides appropriate information according to established procedures.
  • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records.
  • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance.
  • Explains company and facility policies to customers in a positive manner.
  • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed.
  • Escorts pet guests to/from their enclosure and provides water as needed.
  • Operates the Point-of-Sale system.
  • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas.
  • Completes all required training and attends training sessions as needed/assigned.
  • Treats customers, guests, visitors and co-workers in a professional, courteous manner.
  • Assists other associates as needed.

REQUIREMENTS:

Expertise & Experience:

  • High School Graduate or Equivalent.
  • Minimum of 1-year experience in a customer service role or retail sales experience.
  • Must have ability to resolve problems quickly and professionally.
  • Must have strong communication and interpersonal skills.
  • Customer Service experience a plus.
  • Must have excellent telephone skills.
  • Must be able to utilize a multi-line phone system and work on a computer system.
  • Displays a professional manner at all times.

Physical:

  • Must be able to work evenings, weekends and holidays.
  • Must frequently lift 40 pounds.
  • Must be able to stand, walk and climb stairs frequently.
  • Must be able to handle dogs on leashes.
  • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

REPORTS TO: General Manager

PAY: $10 - $16.50/hour DOE.

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

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Customer Service Representative

75215 Park Cities, Texas TradeJobsWorkForce

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As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.

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Customer Service Representative

76102 Fort Worth, Texas Pride Global

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Customer Service Representative

Russell Tobin's client is hiring a customer service representative in Fort Worth, TX. Employment type: contract. Location: Onsite - Fort Worth, TX 76102. Schedule: Monday Friday, 8:00 AM 5:00 PM. Pay rate: $15-$16.40/hr.

Responsibilities: Make outbound calls to obtain the current status of medical record requests. Process.

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Customer Service Representative

76102 Fort Worth, Texas Pool Company

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The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptio Customer Service Representative, Customer Service, Representative, Business Partner, Retail

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Customer Service Representative

75116 Duncanville, Texas U-Haul

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Location: 1022 S Cedar Ridge Dr, Duncanville, Texas 75137 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: + Career stability + Opportunities for advancement + Mindset App Reimbursement + Gym Reimbursement Program + Health insurance & Prescription plans, if eligible + Paid holidays, vacation, and sick days, if eligible + Life insurance + MetLaw Legal program + MetLife auto and home insurance + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more + 401(k) Savings Plan + Employee Stock Ownership Plan (ESOP) + 24-hour physician available for kids + Dental & Vision Plans + Business travel insurance + You Matter EAP + LifeLock Identity Theft Protection + Critical Illness/Group Accident Insurance + Dave Ramseyu2019s SmartDollar Program Customer Service Representative Responsibilities: + Assist customers inside and outside a U-Haul center with U-Haul products and services. + Use smartphone-based U-Scan technology to manage rentals and inventory. + Move and hook up U-Haul trucks and trailers. + Clean and inspect equipment on the lot including checking fluid levels. + Answer questions and educate customers regarding products and services. + Prepare rental invoices and accept equipment returned from rental. + Install hitches and trailer wiring. + Fill propane (certification offered through U-Haul upon employment) + Drive a forklift (certification offered through U-Haul upon employment) + Other duties as assigned + Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: + Valid driveru2019s license and ability to maintain a good driving record + High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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Customer Service Representative

75215 Park Cities, Texas Thriftbooks

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Customer Service Representative

Serve as the frontline representative of the ThriftBooks brand. Engage with customers across various support channels such as phone, chat, and email. Promptly provide product information, troubleshoot issues, recommend products/services, and resolve complaints. Document customer interactions and maintain accurate records in the CRM system. Follow-up with customers to ensure their issues are resolved satisfactorily. Educate customers on the use of our website and books. Adhere to company policies and procedures for customer service. Maintain a high level of Customer Satisfaction and quality scores.

Customer-centric attitude. Critical thinking and problem-solving skills. Excellent communication skills, both written and verbal. Active listening skills. 2+ years of call center experience. 2+ years of online customer service chat experience. Ability to multi-task, set priorities and manage time effectively. Excellent Attendance. Experience in the use and application of the most current technologies and products used in the industry. Physically able to work 8 hours a day, sitting at a computer, typing, answering emails, phone calls, and live chats. Ability to share your knowledge and love for books. Ability to set up and troubleshoot equipment, independently. A strong ability to work between multiple screens and open computer windows to answer questions while on the phone/chat and Microsoft Teams. Ability to work autonomously in a goal-or-paced, self-motivated team environment. Working knowledge of Microsoft Office, Teams, and Outlook. Proficient in various CRM systems. Bring a positive and respectful attitude every day, while working independently and as a part of a team.

Location

This is a hybrid, work-from-home and in-person 2-3 days a week position located in Dallas, TX. Applicants must reside within 45 minutes driving distance of Bishop Arts District, Dallas, TX (75211). ThriftBooks supplies all technical equipment (laptop, mouse, monitor, etc) but the Candidate must be able to provide reliable, stable high-speed internet service with ethernet connectivity.

Why You'll Love It Here

$15.00 per hour. Flexible scheduling. Earn Paid Time Off at Accrual Rate of 15-days per year. 6 Paid Holidays per calendar year. Medical & Vision Insurance. Dental Insurance. 401(k) Retirement Plan with Employer Match. Company paid STD/LTD. Company paid Life Insurance. Annual bonus incentive. Professional development & growth opportunities. Work with nice, fun people. FREE BOOKS!

Position Type/Expected Hours

Full-time positions are available. Successful applicants must be willing to work to a set shift pattern, including but not limited to morning and afternoon hours. Weekend shift(s) are required for this position. This role offers a hybrid work environment, combining on-site and remote work throughout the week. We require open availability as we are a 24/7 contact center, but we make every effort to accommodate preferred schedules based on business needs.

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Customer Service Representative

75215 Park Cities, Texas FastSigns

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Customer Service Representative

FASTSIGNS is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

  • Competitive Pay
  • Paid Vacation and Holidays
  • Performance Bonus
  • Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business
  • Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn and has the ability to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Compensation: $19.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

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