Customer Service Representative

32919 Melbourne, Florida Graybar

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Job Description

Make a difference.
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
**In this role you will:**
+ Ensure every customer experience is top notch in quality
+ Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
+ Take an active role in selling Graybar goods and services on inbound calls
+ Provide support on product selection and application
+ Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
**Skills & Requirements**
+ Strong communication skills
+ Ability to handle a variety of customer situations with enthusiasm and tact
+ Some retail or counter sales experience preferred
+ High School education
+ 2 year or 4 year degree preferred
**Compensation Details:** The expected pay rate for this position is starting at $18.20 per hour depending on experience.
**The** **Value of Graybar:**
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
+ Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits.
+ **Life Insurance** coverage for you and options for your family.
+ Save on expenses with **Flexible Spending Accounts** .
+ Enjoy our **Disability Benefits** at no cost to you.
+ Share in our success with P **rofit Sharing Plans** .
+ **401(k) Savings Plan** with company match to help secure your future.
+ **Paid Vacation** & **Sick Days** to spend time away from work or in case of an illness.
+ Rest and recharge during our **Paid Holidays** throughout the year.
+ Take advantage of our **Paid Wellness Day** to focus on preventive care and prioritize your health.
+ Volunteer with **Community Time Off** to give back to the community.
+ **Predictable Work Schedules** to plan your life: no weekends or nights for most roles.
+ Celebrate your and others' achievements with our **Employee Recognition Program** .
+ Reach your career goals with our **Educational Reimbursement** and **Career Development Programs** .
+ And **More Perks** that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
**Why should you join Graybar?**
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
**Apply now and find out what's next for you.**
Equal Opportunity Employer/Vet/Disabled
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Teller/Customer Service

32955 MICCO, Florida Space Coast Credit Union

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Job Description

Provides exceptional member service on a wide variety of deposit, loan transactions, and new account processing. Effectively assesses members' needs and makes appropriate referrals for SCCU products and services. Resolves member issues and addresses Customer Service, Teller, Member Service, Retail, Banking, Transaction
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Customer Service Associate

32907 june park, Florida Roses Discount Stores

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Job Description

Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

Retail store environment where extended periods of standing are required

Retail store stockroom environment subject to fluctuations in temperature

Frequent lifting and maneuvering of merchandise and displays.

Exposure to dust and extreme temperatures while unloading trailers.

Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Teller/Customer Service

32956 MICCO, Florida Space Coast Credit Union

Posted 13 days ago

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Job Description

Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Member Service Specialist to join our ONESCCU team in our Rockledge South Branch! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

* ONESCCU annual bonus available!
* Medical, Dental & Vision Insurance
* HSA (Health Savings Account) with SCCU matching contribution
* SCCU Paid Long Term and Short Term Disability coverage
* SCCU Paid Term Life Insurance
* Employee Assistance Program (EAP)
* Paid Time Off
* 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
* Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

* Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
* Fixed low rate credit card- 5.99%, if approved
* FREE Identify Theft Protection!
* No fee SCCU accounts

Teller/Customer Service Salary Range:

$16.92 to $18.02 per hour

Responsibilities:

Provides exceptional member service on a wide variety of deposit, loan transactions, and new account processing. Effectively assesses members' needs and makes appropriate referrals for SCCU products and services. Resolves member issues and addresses member questions accurately and in a timely manner.

* Consistently demonstrates effective sales and service skills by meeting established goals.
* Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
* Periodically serves as floor manager to assess walk-in member's needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time.
* Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
* Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
* Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
* Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.

Requirements:

* 6+ months of customer service and/or cash handling experience preferred.

Education:

High School Diploma or equivalency

Schedule:

Full Time during Branch hours of operation: Monday - Friday 7:45am - 6:15pm. Saturdays, Alternating on Rotation, 8:45am - 1:15pm.
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