622 Customer Service jobs in Jenkintown

Working as liaisons between CSL Behring and its customers, the Customer Account Team is responsible for processing all direct orders for the US business more than $2 billion worth of sales per year. Customer Account Representatives meet the needs of the customers and provide prompt resolution of customer inquiries and issues. This position requires an inherent “customer service” focus, the ability to see the big picture, meet and understand the impact on the organization.

In this role you will report into the Associate Director, Customer Support.

Responsibilities:

• Respond to all inquiries received by Customer Support either directly from customers or via internal sources and provide timely resolution of all customer issues
• Own the Order-to-Cash process from order intake to payment.  This includes, but not limited to accurately processing all phone, emailed, or EDI orders in SAP within same day.
• Proactively identify and escalate any inventory risks or opportunities to ensure consistent supply for all customers
• Continuously review inventory levels for adequate potency range offering as well as ensuring best inventory practices and proposing solutions for order management
• Collaborating with the customer to provide a substitute if the specific product ordered is not available.
• Coordinating with the logistics team to ensure appropriate transportation
• Coordinating with the contracts team if there are pricing discrepancies
• Coordinating with the credit team if there are payment questions.   
• Work with corporate accounts in managing customer specific price changes.
• Demonstrate and apply knowledge of enterprise resource planning (ERP) software system.
• Responsible for new account set up by obtaining credit and license information.
• Process Inventory transfers to 3rd party Patient Services Vendor or Sample Program vendor and ensure timely processing of dispense data to update SAP inventory
• Manage shipments for Clinical Trial or IIS Programs; ensure compliance of SOPs and Sunshine Act by collaborating with product managers and contracted 3rd party patient services companies.
• Collaborate with Customers, CAMs, Contracts and Credit Associates to resolve contract or membership -related discrepancies and propose potential measures to prevent reoccurrence.

Experience: 

• High School diploma required; bachelor’s degree preferred
• 3+ years’ experience in customer service, chargeback, or inventory management, and managing multiple priorities
• Relevant work experience in the pharmaceutical industry
• MS Office with strong Excel experience required
• SAP experience preferred
• This is a hybrid role out of our King of Prussia offices.  You must be onsite 3 days a week, including either a Monday or a Friday.
• The hours are M-Th – 8:30 AM- 6 PM EST Friday 8 AM - 5 PM EST
• Must carry an on-call emergency phone

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL .

Join the Nation’s Leading Seafood Purveyor!

Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented  Customer Service Representatives  to join our fast-paced and dynamic team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you!

What You’ll Do:

As a Customer Service Representative, you’ll play a vital role in supporting our sales operations and ensuring a seamless customer experience. Your primary responsibilities will include:

• Answering incoming calls and emails from customers and sales representatives
• Accurately processing orders from phone calls, voicemails, and emails
• Performing data entry and invoicing tasks with precision
• Providing clear and professional communication to customers and team members
• Managing clerical and administrative duties as assigned

Why You’ll Love Working With Us:

• Fast-paced, growth-driven culture
• Opportunities for career advancement
• Comprehensive training provided
• Competitive pay and benefits package
• Supportive and team-oriented work environment

What We’re Looking For:

Required Qualifications:

• High School Diploma or GED
• Ability to work early morning shifts (starting at 4:00 AM or 5:00 AM)
• Flexibility to work weekends and holidays
• Strong customer service and telephone communication skills
• Excellent attention to detail and accuracy in data entry
• Ability to multitask and prioritize in a fast-paced setting
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel

Ready to Dive In?

If you're enthusiastic about delivering top-tier service and want to grow within a thriving organization,  apply today  to join the Samuels Seafood family. Be a part of something extraordinary—where fresh starts and fresh seafood go hand in hand!

Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete info Customer Service Representative, Customer Service, Representative, Salesforce, High School, Operations, Retail, Automotive

SP , a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and driv Customer Service Representative, Customer Service, Representative, Customer Experience, Parking, Retail, Transportation

Required Skills & Experience

- High school diploma or equivalent - 1-3 years of experience in a customer service role, preferably in a fast-paced environment - Proficient typing and computer skills; familiarity with web-based systems, Microsoft Suite, Google and Excellent verbal and written communication skills - Strong organizational and multitasking abilities

Nice to Have Skills & Experience

- Additional education or certifications in customer service or related fields is a plus

Job Description

Insight Global is seeking a highly organized and motivated Customer Service Representative to join our team. This individual will be responsible for providing exceptional support to customers via phone, email, and web-based systems. The ideal candidate thrives in a fast-paced environment, demonstrates excellent communication and multitasking skills, and is eager to learn and adapt to new technologies. - Deliver outstanding customer service on behalf of the company through various communication channels - Manage inbound and outbound calls efficiently and professionally - Schedule appointments using internal systems and mapping tools - Accurately document customer interactions in our database and provide relevant information to clients.

JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts. A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. You are a focal point for great customer service for our branches as you collaborate with the inside team to build solid relationships with our people, customers, and suppliers. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch's customers are continually delighted with the Heilind experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned. Before you start the journey, it's important that you have the roadmap. Within the first 30 days, take the initiative to meet with your Branch Management team to understand the Company vision and key Company objectives for the branch. Collaborate & document the role you will play in the success toward meeting or exceeding these objectives. Within the first 30 days, you will need to demonstrate your ability to prepare and maintain various spreadsheets needed within the branch, providing evidence of a good working knowledge of MS Excel. Within the first 90 days, you will need to learn the Heilind CRM system and resources -- working knowledge of order entry and workflows and utilizing the resources available to manage the business and issues that arise. All assigned system training modules should be complete at this time. Within the first 90 days, you will need to decipher our customers' backlog in conjunction with applicable product availability, communicating with both Sales and Customers to ensure 95%+ on time delivery for the branch. Within the first 6 months, you will need to provide one process improvement idea related to your position. Develop solid working relationships with all internal key support personnel. Maintain top levels of professionalism and diplomacy when dealing with our internal support teams. #LI-hybrid EDUCATION/EXPERIENCE: A Customer Service Representative for Heilind needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience. SKILLS AND REQUIREMENTS: To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee. Must be able to report to assigned office location during scheduled in-office workdays. Excellent interpersonal and communication skills. Advanced knowledge of Excel, Outlook, and Word. Proficient knowledge of customer service, and standard office practices and procedures. Excellent phone etiquette. Strong organization and ability to multi-task. PHYSICAL REQUIREMENTS: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. WORKING CONDITIONS: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Equal Opportunity Employer We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. To perform this position, you must be a US Citizen due to contractual requirements with the US Navy.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate Connecting Components - A Division of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans, and individuals with disabilities. Heilind Mil-Aero is a VEVRAA Federal Contractor. The American with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. As a Federal Contractor, we are required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding your legal rights and protections, please click on the following links: E-Verify Right to Work (English) (Spanish) ICC and TrekConnect, a subsidiary of Heilind Mil-Aero, offers a comprehensive benefits package to all full time, regular employees which include: Comprehensive medical, dental and vision PTO and holidays Accident, life, disability and critical illness insurance 401k program with match Wellness programs Tuition reimbursement Pet insurance Employee discount program Referral bonuses

Overview:

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

• Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Provide high levels of customer account management by properly setting up and maintaining account information and data
• Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
• Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
• Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
• May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts

For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .

• Minimum of 3 years of experience in a customer service role
• Minimum of a High School diploma or GED preferred
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit

Its an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

Applications will be accepted until the position is filled.

As part of our pre-employment hiring process, background checks and drug screens are performed.

For more information about our hiring process, please visit:

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individuals age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphias Fair Criminal Record Screening Standards Ordinance here:

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities.ESSENTIAL JOB FUNCTIONS:1) Promote customer goodwill by providing high standards of customer service.2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.5) Delegate responsibilities to cashiers as prescribed by store management.6) Conduct training programs for new associates, as well as associates already on board.7) Assist cashiers with price checks.8) Keep store management and scan coordinator informed of all pricing problems.9) Assist customers with returned merchandise, over rings, and overcharges.10) Approve customer checks and enforce check cashing policies.11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.12) Order and control front end supplies (register paper, ribbons, etc.)13) Greet and customers and be observant of people in the store.14) Abide by all company policies as stated in the Employee Handbook.SUPPLEMENTAL JOB FUNCTIONS:1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1) Strong oral and written communication skills for dealing with customers, employees, and Vendors.2) Strong analytical and mathematics skills for conducting accurate audits.3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.